Attitudes causing difficulties in communication in the workplace? By: Carly Scurry November 4th, 2010 Professor Taylor
Attitude topics Attitude effects on communication Different types of attitudes a. Words b. Tone of Voice c. Facial Expressions Data Results Solutions 2
How do attitudes cause difficulties in communication at the workplace?
Problems at work
Losing a job
What attitudes affect the workplace?
Tone of Voice
Employee Attitude Survey
. Do not take attitudes personally.
. Reflect their attitude.
. Hear them out. Do not try to solve the problem at this point.
. After they are calm, ask them, “What can you or I do to prevent the situation from happening again?”
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