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Discusses basic techniques for effective interviewing.

Discusses basic techniques for effective interviewing.

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  • Always ask what the venue will be for your interview
  • SOAR- (Situation, Obstacle, Action, & Result) STAR- (Situation, Task, Action, & Result)
  • Less than 10% of job seekers carry this out Send to all who interviewed you


  • 1. The Art of Interviewing
  • 2. Interviewing - What is it?
    • A structured meeting between you and an
    • employer
    • Interviewing is a skill
    • like riding your bike
  • 3. Interviewing is a two-way street
    • Employers want to determine if you are an appropriate fit for the job and their culture
    • You decide if the environment is right for you
  • 4. What are Interviewers Looking For?
    • The three C’s:
    • Confidence
    • Credibility
    • Competence
  • 5. Types of Interviews
    • Phone: used as an initial screen of candidates or to narrow the pool of applicants
    • One-on-One: most common interview style and incorporates you with the potential employer
    • Panel or Group: allows many individuals to interview you at once
    • Meal: used to see how you interact or function in a social setting
    • Second or On-site Interview: this allows one to get a tour of the facility, meet the staff, and additional questioning from different employees and/or administration
  • 6. Pre-Interview Preparation
    • Research position, company, & industry
    • Know yourself and be able to articulate skills, strengths, accomplishments, and career goals
    • Prepare necessary materials (Copies of resume, references, portfolio/pen, palm pilot or organizer, breath mints)
    • Ask for directions and where to park
  • 7. Arriving
    • Be sure to allow yourself plenty of time to arrive calmly (you may want to do a dry run before your interview day)
    • Try to arrive 10-15 minutes early at the site to allow you to park, walk to the interview, use the restroom, or just gather yourself
  • 8. Greeting & Introduction
    • Only 1 chance to make a good 1 st impression
    • Dress appropriately
    • Smile
    • Maintain eye contact
    • Firm handshake
    • Remain poised and confident
  • 9. Body Language: What signals are you sending?
    • Positive Signals
    • Leaning forward = interest
    • Smiling = friendly
    • Nodding = attentive and alert
    • Eye contact = curious and focused
    • Negative Signals
    • Crossed arms = defensive
    • Fidgeting hands or tapping feet = nervous or bored
    • Lack of eye contact = untrustworthy
    • Leaning back= discomfort
  • 10. Types of Interview Questions
    • Standard Questions
    • - target education
    • - work experiences
    • - career goals
    • Examples:
    • Tell me about yourself?
    • What is your greatest strength? Weakness?
    • Why did you choose to interview with us?
    • What did you like most about your last job? Least?
    • What are your short and long term career goals?
  • 11. Types of Interview Questions
    • Behavioral Questions
    • - focus on actions and/or behaviors in a previous setting
    • - past behavior provides clues to future behavior
    • Examples :
    • Describe a time you had to make a difficult decision?
    • Tell me about a time you worked under a deadline?
    • What do you do when a team member is not pulling his/her weight?
    • Think about a time you made a mistake. What did you learn from it?
  • 12. Types of Interview Questions
    • Inappropriate or unethical questions
    • - probe into private life or personal background
    • - Question ethnicity, religion, sexual orientation, disabilities, marital status, body weight
    • Examples:
    • How old are you?
    • Do you have children?
    • Are you thinking about having children?
    • Do you have a disability?
    • What religion are you?
    • Who do you live with?
  • 13. Types of Interview Questions
    • Questions you
    • should ask
    • Find out if the job is right for you
    • Find out if the company/business if a “good fit”
    • Prepare a list of questions to ask the interviewer
    • Examples:
    • What type of tasks can I expect?
    • What is the biggest challenge facing this department?
    • What skills are you looking for?
    • What is the next step?
  • 14. General Interview Strategies
    • -Be prepared to talk about yourself and your experiences
    • -Master the art of storytelling
    • -Provide specific and concrete examples of your results/accomplishments
    • -Remain positive, enthusiastic, poised, and confident throughout the interview process
  • 15. General Interview Strategies
    • An interview is a formal conversation--avoid filler words “Um”, “Ah”, & “You know”
    • Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”
    • Think before speaking
    • Avoid long wordy answers--limit your response to 1-2 minutes
    • If you do not hear or understand a question, ask for clarification
  • 16. General Interview Strategies
    • Remain calm, relaxed, and be yourself
    • Try to focus on the message you are trying to convey--NOT how well you are doing!
  • 17. Dressing for Success - Men
    • Suit, dress shirt
    • Polished shoes
    • Conservative tie
    • Neatly groomed hair, beard, and mustache
    • Avoid strong colognes, earrings, and body piercing
  • 18. Dressing for Success-Women
    • Pant or skirt suit
    • Pumps with small to medium heels
    • Light makeup, perfume, and jewelry
    • Simple hair style
  • 19. FOLLOW-UP at the Interview
    • Ask good questions
    • Thank the interviewer
    • Request a business card
    • Inquire about next steps in the process
  • 20. FOLLOW-UP after the Interview
    • Send a thank you note within 24 hours
    • May be handwritten, typed or e-mail
    • Tailor each one to the individual
  • 21. Final Thoughts
    • Remember that only 15% of the success of an interview is out of your control – that means 85% is within your control
    • Take some time to reflect
    • - Overall, how well did I do?
    • - What went well?
    • - How can I improve for the next interview?
  • 22. Suggestions
    • Conduct a test run the day before the interview
    • Practice! Practice! Practice!
      • Obtain a list of practice interview questions
      • and jot down short answers
      • Stand in front of a mirror and
      • rehearse your answers
    • Get a good night’s sleep - be well rested and alert for the interview
    • Be relaxed and be yourself!
    Acknowledgement to St. Louis University Career Services and UCSF