Kate Carruthers CeBIT Australia WebForward May 2009 Implications of Social Computing for IT Departments

Life used to be different May 2009 © 2009 Kate Carruthers | www.katecarruthers.com Source: http://www.sharewareplaza.com/images/screenshot/38702.gif Source: http://yarrowbay.net/images/SAP%20B1%20Screen%20Image%202.jpg

But things have changed May 2009 © 2009 Kate Carruthers | www.katecarruthers.com

Business tempo used to be different May 2009 © 2009 Kate Carruthers | www.katecarruthers.com

Democratisation of technology Users can do much of it without us They have better tech @ home now SaaS offerings are there via port 80 & a credit card May 2009 © 2009 Kate Carruthers | www.katecarruthers.com BIG CHALLENGE: How do we manage this?

Users can do much of it without us

They have better tech @ home now

SaaS offerings are there via port 80 & a credit card

Big Impacts on IT Departments Complexity & cost – IT departments can’t do it all anymore Faster operational tempo – from years/months to days/minutes Democratization of technology – harder to control users when they just go to the cloud Social computing – is changing user expectations as consumers & employees © 2009 Kate Carruthers

Complexity & cost – IT departments can’t do it all anymore

Faster operational tempo – from years/months to days/minutes

Democratization of technology – harder to control users when they just go to the cloud

Social computing – is changing user expectations as consumers & employees

More info http://slideshare.net/carruthk http://katecarruthers.com @kcarruthers May 2009 © 2009 Kate Carruthers | www.katecarruthers.com

http://slideshare.net/carruthk

http://katecarruthers.com

@kcarruthers