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Implications of Social Media for IT Departments

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challenges for IT departments due to changes in user expectations arising from social computing

challenges for IT departments due to changes in user expectations arising from social computing


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  • DICSUSSION POINTS Some facts about careers
  • Transcript

    • 1. Kate Carruthers CeBIT Australia WebForward May 2009 Implications of Social Computing for IT Departments
    • 2. Life used to be different May 2009 © 2009 Kate Carruthers | www.katecarruthers.com Source: http://www.sharewareplaza.com/images/screenshot/38702.gif Source: http://yarrowbay.net/images/SAP%20B1%20Screen%20Image%202.jpg
    • 3. But things have changed May 2009 © 2009 Kate Carruthers | www.katecarruthers.com
    • 4. Business tempo used to be different May 2009 © 2009 Kate Carruthers | www.katecarruthers.com
    • 5. Democratisation of technology
      • Users can do much of it without us
      • They have better tech @ home now
      • SaaS offerings are there via port 80 & a credit card
      May 2009 © 2009 Kate Carruthers | www.katecarruthers.com BIG CHALLENGE: How do we manage this?
    • 6. Big Impacts on IT Departments
      • Complexity & cost – IT departments can’t do it all anymore
      • Faster operational tempo – from years/months to days/minutes
      • Democratization of technology – harder to control users when they just go to the cloud
      • Social computing – is changing user expectations as consumers & employees
      © 2009 Kate Carruthers
    • 7. More info
      • http://slideshare.net/carruthk
      • http://katecarruthers.com
      • @kcarruthers
      May 2009 © 2009 Kate Carruthers | www.katecarruthers.com