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Social Media Seminar Series: Collaboration Tools

Social Media Seminar Series: Collaboration Tools



This presentation is from the second in a series of four seminars on social media, designed for and presented to faculty and staff at a medical school. This was an introductory level seminar ...

This presentation is from the second in a series of four seminars on social media, designed for and presented to faculty and staff at a medical school. This was an introductory level seminar series.
"In this seminar we will focus on collaborative writing...Choosing the right tool for your project is important for its success. In this seminar we will introduce you to different types of collaboration tools and look at their strengths and limitations. We will explore use of collaboration tools for research, teaching & learning, and general communication."



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  • Agenda·       Introduce presenters·       Define social media and define the read/write web·       Introduce concept of collaboration via webo      Identify need, or problem to solveo      Introduce solutions·       Demonstrate use of collaborative toolso      What projecto      What toolo      What outcome·       Hands-on activitieso      Visit blog, wiki and doc sharing sites/resources·       Wrap-upo      Q&A
  • Notice: ‘Pages and files’‘Create a page’ and ‘upload a file’‘share’‘Edit tags’These are all website functions, not local computer file functions.

Social Media Seminar Series: Collaboration Tools Social Media Seminar Series: Collaboration Tools Presentation Transcript

  • Carrie Saarinen, Medicine
    Mary Piorun, LSL
    Sally Gore, LSL
    Collaboration Tools: document authoring & sharing, blogs, and wikis 
    Social Media Seminar SeriesSession II - March 8, 2010
  • Sally Gore, MS MSLIS, Acting Head, Research and Scholarly Communication Services (Library)
    Mary Piorun, MSLS AHIP, Associate Director for Technology Initiatives and Resource Management (Library)
    Carrie Saarinen, Instructional Technologist, owner of this really nice coffee cup (Medicine)
  • Agenda
    Learning goals
    Understand web based collaboration tools
    Recognize situations where collaboration tools would be beneficial to a group
    Feel confident choosing an appropriate tool for a specific project
    Introduce the fundamentals of web based collaboration tools and techniques
    Introduce specific tools and provide resources for further exploration
    Demonstrate effective use in higher education and academic medicine
  • the clutterdocuments in, documents out"No, I didn't get the one you sent with changes."
    photo: getorganized.ws
  • organize the clutter
    local computing
    Create folders in email to store 'it'
    Create folders on desktop to store 'it'
    Dig through email and desktop as needed to find 'it'
  • prevent the clutter
    cloud computing
    Create 'it' online
    Grant access to those who need access
    Grant editing rights to those who need to edit
    Find 'it' online when you need 'it' from any computer
    FYI: In 'cloud computing' the internet is the cloud. On demand software (aka software as a service or SaaS) and free applications are inherent to cloud computing. You are already in the cloud if you use Google, Yahoo!, Flickr, Shutterfly, PayPal or TurboTax.
  • Twinput from Carrie's PLN carrie_at_umass: Prepping seminar on collaboration tools and document sharing. What do you use regularly? Why? For what projects/work? Name your fave tool.
    Tsindelar I use it for a mix of personal stuff, school work, and collaboration with a co-instructor
    santoroski Great for collaboration! Or when you don't have access to a WordProcessor, like on my netbook.
    MeredithGould  Google docs: love the convenience. Hate that formatting doesn't get imported. Great, though, for teamwork.
    lucymathers google docs has worked best for me, so far...!
    nlafferty I use Zoho, have to say I prefer to Google docs - I prefer the interface - haven't used with Ning
    sarahstewart Google Docs. Versatile, many functions, synchronous editing, saves multitude emails back and forth
  • Collaboration and document authoring/sharing
    Writing grant applications and research papers
    Organizing an event, or planning a course
    Requesting and collecting evaluations
    Enabling students to work in groups
    Peer review of student work
    Preparing a written exam
  • Collaboration and document authoring/sharing
    Writing grant applications and research papers
    Organizing an event, or planning a course
    Requesting and collecting evaluations
    Enabling students to work in groups
    Peer review of student work
    Preparing a written exam
    But don't these things require training?
  • Document Authoring & Sharing
    with Mary!
    • Why use
    • One document - many authors
    • How share  
    • E-mail invitation
    • Features / Functionality
    • Input
    • Output 
    • Can you get it out? What format
    • Version History
    • Can you go back? 
    •  Usability
    • Security 
    • Are your files private?
    Document Authoring & Sharing
  • Google Documents http://docs.google.com
    Zoho Office Suite  http://www.zoho.com/
    Microsoft Office Live  http://workspace.officelive.com/en-us/
    • Costs: free with pay upgrades
    • Range of products
    • Cloud vs. local install
    • Open Office: http://www.openoffice.org/
    •  Focus: individual or an organization
    • Central Desktop: http://www.centraldesktop.com/
    • Scope: Box http://www.box.net/
    A Few Options
    • Word processing
    • Presentations
    • Spreadsheets
    • Forms
    Google Documents
    NOTE: Google Applications may be blocked on some business/org networks. Consideration for access by users involved in your project is crucial.
    • Upload MS Office documents, OpenOffice, RTF, HTML or text (or create documents from scratch).
    • Use our simple WYSIWYG editor to format your documents, spell-check them, etc.
    • Invite others (by e-mail address) to edit or view your documents and spreadsheets.
    • Edit documents online with whomever you choose.
    • View your documents' and spreadsheets' revision history and roll back to any version.
    • Publish documents online to the world, as Web pages or post documents to your blog.
    • Download documents to your desktop as MS Office, OpenOffice, RTF, PDF, HTML or zip.
    • Email your documents out as attachments.
    Google Documents
  • Google Docs
    Create upload
    Who, when
    Files types: doc, spreadsheet, presentation, pdf
  • Google
    Word Processor
    Google Docs
    Zoho Writer
    Google Spreadsheet
    Zoho Sheet
    Google Presentation
    Zoho Show
    Online Notes
    Google Notebook
    Zoho Notebook
    Zoho Mail
    Google Talk
    Zoho Chat
    Google Groups
    Zoho Wiki
    Database Application
    Zoho Creator
    Online Database
    Zoho DB
    Project Management
    Zoho Projects
    Web Conferencing
    Zoho Meeting
    Customer Relations
    Zoho CRM
    Personal Organizer
    Google Calendar
    Zoho Planner
    Web Site Hosting
    Google Sites
    Feed Reader
    Google Reader
    Personalized Homepage
  • Hands on with document authoring/sharing services
    Visit a document authoring and sharing service. View features and account and pricing info.
    how could small orgs and non-profits benefit?
    what concerns arise for larger org's and edu's?
    Accessibility, accounts (admin, manager, editor, reader). Find out about import, export options; PC/Mac platform.
    What features would you need for classroom collaboration? student small group work? a research project?
    What issues might 'cloud computing' address ?
  • Open docs for editing by anyone (Google Docs)
    Fee for service options vs free options: 
        do you get what you pay for?
        free service does not equal full service?
        how could small orgs and non-profits benefit?
    Document Authoring/Sharing
  • Blogs
    with Sally!
  • Blogs
    Web + Log = Blog
    Blog - n. a type of website, usually maintained by an individualwith regularentries of commentary, descriptionsof events, or multi-media material. Entries are commonly displayed in reverse-chronologicalorder.
    Blog - v. to maintain or add content to a blog
  •  133,000,000 - # of blogs indexed by Technorati since 2002
     346,000,000 – # of people globally who read blog
     900,000 – avg # number of blog posts in a 24 hour period
    77% - percentage of active Internet users who read blogs
    81 - number of languages represented in the blogosphere
    59% of bloggers who have been blogging for at least 2 years
    Blogosphere Stats
    Technorati "State of the Blogosphere" http://technorati.com/state-of-the-blogosphere/
  • Uses for Blogs
    • Further develop subjects
    •  Showcase work
    •  Create lists of resources
    •  Reflective writing
    • Internal Medicine clerkship uses the blog tool in Blackboard for reflective writing
    Richardson, W. (2006). Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms. Thousand Oaks, California: Corwin Press.
    • Personal Interest 
    • Sample blog
    • News
    • http://www.boston.com/sports/columnists/wilbur/
    • Marketing
    • http://www.pbs.org/teachers/learning.now/
    • Group Communication
    • Library Staff Blog
    • Free Websites 
    • Sample blog
    Yes! The UMMS content management system offers a blog for your website!
    • Inside.umassmed.edu:
    • Sample url
    • UMassmed.edu:
    • Sample url
    A couple of examples:
    • http://design3010.blogspot.com/
    • http://design115.blogspot.com/
  • Visit Wordpress.com -OR- Blogger.com 
    Find the 'Features' page
    • what features would be useful in a class blog?
    • what features would be useful for a departmental blog?
    • what features would you like for a personal blog?
    Find 'Privacy' page to learn more about settings. What options would you choose:
    • for yourself as a teacher?
    • for your students in a classblog?for a public department blog?
    Visit a few recent blogs (Wordpress) or blogs of note (Blogger), or Google search 'blog' +keyword. Compare content, design, layout, comments, etc of different blogs.
    • what affect does design and layout  have for a blog?
    • how important is the blog title?
    • what gadgets or widgets are common on blogs?
    Blogs - activity
  • wikis
    with Carrie!
  • what is a wiki?
    • A wiki is a type of collaborative software program that typically allows web pages to be created and collaboratively editedusing a common web ... en.wikipedia.org/wiki/Wiki_(software)
    • A web-publishing tool that can be utilized bygroups of people simultaneously. (See "Blogs and Wikis") www.unescobkk.org/education/ict/online-resources/dictionary-of-ict-terms/
    • A wiki is a collaborative Web site oriented to providing knowledge in some domain. Anyone can enter information, or change or commenton anyone ... www.information-management.com/glossary/w.html
    • This is a website that includes thecollaboration of work from many different authors. A wiki site allows anyone to edit, delete, or modify the content on the web. (The first wiki creator named the site after a chain of buses in Hawaii; Wiki means "quick" in Hawaiian.) More Information...tig.lsc.gov/techglossary.php
    web pages; create; collaborate; groups; simultaneous; change; comment; different authors
    • Manage access
    • viewers - read only access
    • contributors - can add comments
    • editors - can create and edit pages, manage revision history
    • admin - manage membership, roles, revision history
    • Content (in a wiki, a document is a 'page')
    • create as many pages as you need
    • create folders to organize related content
    • allow comments on pages to enable feedback, notes
    • hyperlink to anything, anywhere on the web
    • embed video in pages
    • embed widgets from other web applications
    • Version history archived automatically
     Accessible from any computer with an internet connection
    For collaboration or dissemination of information
  • Wikis take some getting used to
    • Create documents online
    • do not 'upload'
    • do not 'attach'
    • Page editors are similar to familiar tools like Microsoft Word, but not exactly the same
    • Send 'links' to reviewers and contributors
    • do not send downloaded 'hard copy' version of page
    • Reviewers give feedback and editors revise online
    • you won't get a revision in your Inbox
    • feedback via email leaves a gap between content and commentary
    •  Wiki users generally need training - multi-level training with ongoing support
    • Accessfrom any computer with internet connection
    • home, office, off-campus office, on the road
    • Full revisionhistory available
    • want to go back to another version? no problem
    • don't like someone's changes? no problem
    • Downloadand print when needed, as needed
    • many wikis offer .doc and .pdf options
    • Embedmultimedia for study
    • capture a video of a lab experiment, upload to web, embed in research lab wiki
    • capture elderly patient walking from chair to door; embed video in geriatric clinical case study wiki
    • Managesupplementary documents
    • create a page for all your lit review materials and citations
    • or store .pdf versions in a content folder
    Wikis have benefits
  • Wikis
    Internal Medicine Clerkship on PBWorks.com
    Our private wiki on PB Works url
    SocialMediaUMMS on Google Sites 
    Our Google Site URL
    Teaching Patients on WetPaint.com
    Department of Medicine on inside.umassmed.edu
    Our internal wiki site built with Ektron 
    UMMS Biomedical Computing
    Another internal wiki site built with MediaWiki
  • There are no absolute guarantees for privacy online
    • Find and read the privacy information for any social media tool you choose to use BEFORE creating an account
    Do not publish (or share) personal information such as your home address, birthday, or SSN
    • Publishing or sharing an email address may lead to an increase in email SPAM - be sure to set up SPAM filters and run regular virus scans on your computer(s)
    Be considerate of others and mindful of their privacy options
    • NEVER publish or share patient information
    • NEVER publish or share student information
    • NEVER publish or share colleague info without permission
    • this includes CVs, bios, articles, photos, videos
    Be mindful of university policies regarding publishing information about the school and sharing school resources.
    A note about online safety & security
  • Wiki
    Online document service
    Discussion Forum
    List Serv
    Documents (.doc, .txt, .pdf, .ppt, etc)
    Multimedia (audio, video, pictures)
    1-to-1 communication
    1-to-many communication
    Choosing the right tool
  • On your own?
    On your own
    • Contact Carrie, Mary or Sally anytime!
    • Learn more, explore tools and develop your new skills:
    • Join the SocialMediaUMMS wiki!
    • Follow SocialMediaUMMS on Twitter!
    • Join the Social Media Interest Group on LinkedIn!
    • Find more collaboration tools, visit www.go2web20.net
    • Search 'collaboration' by choosing 'collaboration' from the list
    • Mind-blowing mind map of collaborative tools (via @RobinGood ) http://www.mindmeister.com/12213323/best-online-collaboration-tools
  • If a blog or wiki or document sharing service is still not right for your team or class, consider a discussion forum or a list-serv.
    One other thing…
  • Discussion forums & list servs
    Discussion forums are web based
    • topics are posted in categories, in chronological order
    • users share information in text, sometimes adding attachments or images, sometimes embedding video
    • accessed online 
    • good for sharing expertise, finding answers to problems
    List-servs are server based email lists
    • one-to-many communication
    • delivered via email
    • topics begin as email
    • responses by individuals are archived and forwarded to members
    • good for disseminating time sensitive info, such as event notices, funding opportunities
  • UMMS:
    Forum – our inside discussion forum on Ektron
    List serv– our internal list serv with Lyris
    Forum - http://forums.studentdoctor.net/
    List serv– another med ed open list-serv
    List servs and discussion forums
  • An oldie but goodie - blogpost from 2007:
    Technorati "State of the Blogosphere" http://technorati.com/state-of-the-blogosphere/
    Resources & reading