The Impact of the Social Revolution
Joel Oleson – CollabShow.com
First SharePoint Admin
#1 SharePoint Influencer 2012 by
Voted Most Popular SharePoint
Epic Traveler - TravelingEpic.com –
Speaking and Traveling to over 140
Jill Hannemann – @jhcherryblossom
Director of Advisory Services at Portal
SharePoint Areas of Interest: Term
Store, Product Catalog, Records Center,
Metadata Navigation, and e-Discovery
Frequent speaker about SharePoint
governance, information architecture,
social strategy, and Office 365
Favorite Vacation Destination: Italy
A Note From Our Sponsors…
• About Portal
• About ViewDo Labs
ViewDo Labs is a
Increase adoption while lowering risks of
Federated view of
Practice Areas (Strategy & Planning,
Branding & User Experience, Technical
Design & Implementation, User Adoption
& Change Management)
Metro and Boston,
around the world
Times selected for
Helping organizations fuel
innovation, better leveraging
business data and IP
Why Get Employees Engaged?
Engaged employees are 37% more likely to stay
with their employer.
- Constellation Research
Engaged employees deliver a 5X higher
• Only 13% of employees worldwide are
engaged at work, according to Gallup's new
142-country study on the State of the Global
In other words, about one in eight workers -- roughly
180 million employees in the countries studied -- are
psychologically committed to their jobs and likely to be
making positive contributions to their organizations –
• ESNs for employee communication has been
rated higher than all previous forms. (Email,
intranet, newsletters, distribution lists)
• Quality of responses are higher when compared
• Reduces meetings and more.
– Deloitte Study (TMT Predictions)
Deloitte predicted that by the end of 2013, 90%
of Fortune 500 companies will have partially or
fully deployed an Enterprise Social Network, a
70% increase over 2011.
Social technologies yield a 30% improvement in
bringing a product or service to market.
Provide and Pray…
• Although social technologies are
employed by 70 percent of
Gartner said most social collaboration
initiatives fail because they follow a worst
practice approach of "provide and pray",
leading to a 10 percent success rate.
The Social Intranet Field of Dreams
The challenge is those tasked with deploying
enterprise social don’t know how to execute. So
what they do is put the task with IT to setting up a
social platform and then hope the “build it and they
will come” will be good enough.
Enterprise Social Evangelist
Why Social Collaboration Fails
Social collaboration initiatives that have a clear and
compelling purpose from the outset tend to
While this may seem obvious, the vast majority of
organizations treat collaboration as a platform
decision, rather than a solution to a specific
business problem or a route to a desired outcome.
-- “Gartner Says the Vast Majority of Social Collaboration Initiatives Fail Due to Lack of
“Controlling Social is Like Herding Cats”
EDS Superbowl 2000 Video
Yammer is our big bet for enterprise social, and
we're committed to making it the underlying
social layer for all of our products. It will power
the social experiences in SharePoint, Office
365, Dynamics and more.
-- Jared Spataro, Senior Director, Microsoft Office Division
Plan + Measure Success
Sharing of Best Practices
Reducing Email Proliferation (it won’t
Faster Decision Making
Increase Employee Retention
Improve Business Processes
Evolve Company Culture
Reduce Duplication of Work
Improve Employee Collaboration
Open Transparent Working
• What are the goals?
• What resources are required to achieve the
• How will you determine and measure
success or failure?
Strategy for Success
Portal Solutions’ Upcoming
Beyond Intranets - Enabling a Digital Workplace
Featuring Rick Hinton, VP of Products and Solutions, Portal Solutions
In-Person Event at the Tech Council of Maryland, Rockville, MD
Mobile: The Power of SharePoint in the Palm of Your
Featuring Rick Hinton and Lisa Ruff, Mobile Entrée
In-Person Event at the Tysons Corner, VA, Microsoft Store
Where Are You in Your Social Journey?
Featuring Joel Oleson, ViewDo Labs and Jill Hannemann, Portal Solutions
• Connect with Us
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