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Shut Up and Listen: How Listening Will Earn Your Brand More Money Than Talking Ever Will

by CEO at Likeable Media on Dec 12, 2013

  • 35,950 views

Companies have always struggled with how to listen at scale. Before social media, you could really listen to only one person at a time. Now, organizations can listen to hundreds, thousands and ...

Companies have always struggled with how to listen at scale. Before social media, you could really listen to only one person at a time. Now, organizations can listen to hundreds, thousands and millions of people at once. Your prospects and customers are on Twitter, Facebook, LinkedIn and other social networks. It's your responsibility to find them, listen to them and engage with them. In this can't miss presentation, Carrie Kerpen shares challenges and tips that focus on better listening that will help transform how you communicate with your clients, competitors, consumers and employees.

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  • JiongHong Jason HJH Social at Jason HJH Social Great stuff Carrie! Sharing this on my Facebook Page as well 1 month ago
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  • kingsleyruhuoma kingsleyruhuoma Spot on Carrie. Great advice for companies with Charismatic CEOs who enjoy the sound of their voice. 1 month ago
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  • yessiralph001 XEADO at XEADO I have no more world to explain. This is just awesome presentation created by you. 1 month ago
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  • JIG813 Joe Gelman, Presentation Designer at Freelance This idea is a lot more nuanced than it seems and the presentation addresses the concept clearly and succinctly. Great work, Carrie! 1 month ago
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  • pavelnovel Pavel Novel, Operations Coordinator at XVIO Inc. Great presentation! 4 months ago
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Shut Up and Listen: How Listening Will Earn Your Brand More Money Than Talking Ever Will Shut Up and Listen: How Listening Will Earn Your Brand More Money Than Talking Ever Will Presentation Transcript