IBM Collaboration Solutions Application Developer Support
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IBM Collaboration Solutions Application Developer Support

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IBM Application Developer Support provides in-depth technical information and support to clients through SDK Developer solutions that deliver application development support or an experienced SDK ...

IBM Application Developer Support provides in-depth technical information and support to clients through SDK Developer solutions that deliver application development support or an experienced SDK developer for custom
applications. Choosing SDK Support hours or SDK Developer Support, these solutions will provide the path to integrate, transform and extend the functionality of your IBM Connections® or IBM WebSphere® Portal Server environment needs.

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IBM Collaboration Solutions Application Developer Support IBM Collaboration Solutions Application Developer Support Document Transcript

  • IBM Software IBM Software Services for Collaboration Flyer IBM Collaboration Solutions Application Developer Support Delivering custom SDK developer assistance Highlights: • Leverages IBM expertise to remove implementation barriers for deploying new applications • Delivers higher value with lower risk through remote or on-site assistance • Provides multiple options for developing in-house skills and guidance for high quality application projects Evolving business needs and application collaboration requirements is possible with the essential solution IBM® Application Developer Support. Providing in-depth technical information and support to clients through SDK Developer solutions that deliver application development support or an experienced SDK developer for custom applications. Choosing SDK Support hours or SDK Developer Support, these solutions will provide the path to integrate, transform and extend the functionality of your IBM Connections® or IBM WebSphere® Portal Server environment needs. Implementing faster, higher quality applications Removing technical or implementation barriers will help assist your organization on achieving the right path to extend the capabilities of your IBM Connections or IBM WebSphere Portal Server environments. Subject matter experts will help drive enhancements and improve efficiencies in development of your custom business applications involving SDKs, significantly reducing the implementation time of your Connections or WebSphere Portal applications, to quickly unlock the business value. Delivering high value with low risk Improving your Connections and WebSphere Portal applications with Developer SDK expertise will help improve your deployment and provide guidance on leveraging new features, to gain the highest return on investment. Additionally, expert application developers and IBM software labs are available to increase staff skills with training and support, including on-site assistance, code-level assisted support along with debug and performance analysis.
  • Providing two options to meet your business needs Option 1: IBM Collaboration Solutions Application Developer Support SDK Support Hours • • • • • • 40 block hours of remote training and support Support for new and existing developers beginning a development effort with IBM Connections and IBM WebSphere Portal Server SDK or planning for the upgrade and migration of their application In-depth technical information and support to extend functionality of the WebSphere Portal and Connections Software Development Kit (SDK) Remote delivery by the WebSphere Portal and Connections SDK advanced support team First 16 of the 40 hours is used for training that is delivered to the client’s primary architect or lead developer. This prepares your developer to design applications with the SDK. The remaining time is used over the span of the agreement, and is tailored to your development cycle and assists development staff to receive on-going support directly from the SDK advanced support team Deep industry and application development knowledge. IBM Software Services for Collaboration offers you a unique combination of extensive industry knowledge and experience in developing applications for IBM Connections and IBM WebSphere Portal Server to boost and reinforce your organization’s ability to deliver applications faster, less expensively, with higher-quality code, and increased global industry standards. For more information To learn more about these applications and other services offerings contact your IBM software sales representative, services sales specialist or visit us online at: ibm.com/software/lotus/services You may also contact us directly via email at: issc@us.ibm.com Option 2: IBM Collaboration Solutions WebSphere Portal / Connections SDK Developer Support © Copyright IBM Corporation 2013 • • • • • Receive technical advice from an experienced SDK developer Two (2) visits at customer’s location (5 days total of on-site days) Dedicated time of a SDK Developer (shared with three other Accelerated Value Program customers) Two named contacts who are able to work with the dedicated SDK Developer Assistance with code-level support, custom code samples, debugging and performance analysis Why IBM Proven experience and product knowledge. These solutions provide access to the IBM Software Labs experts and software developers who built the code and know it inside out, ensuring you get timely and accurate answers, including your most advanced product questions. IBM Software Services for Collaboration Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America October 2013 All Rights Reserved IBM, the IBM logo, ibm.com, Connections and WebSphere are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at: ibm.com/legal/copytrade.shtml Other product, company or service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. Please Recycle IBM Software Services for Collaboration