Empower Yourself. Negotiate for the User. IA Summit 2012
by Carol Smith, Customer Insights Manager at The Goodyear Tire & Rubber Company on Mar 24, 2012
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Learn key tips for being a good negotiator for yourself and on behalf of users. ...
Learn key tips for being a good negotiator for yourself and on behalf of users.
As advocates for users Information Architects have to negotiate to make the best user experience possible.
This 20 minute session was presented at the IA Summit by Carol Smith on March 24, 2012 in New Orleans, LA.
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