Non-verbal Body posture and open gestures Appropriate physical closeness and use of touch Maintaining eye contact Appropriate facial expressions Appearance and dress to suit the occasion
Verbal Volume: don’t speak too loud or too quietly Vary tone of voice: monotone can sound boring Pace of conversation: not talking too quickly or too slowly Speaking clearly, not mumbling Avoiding umm’s and ahh’s they can be distraction
Contents of a conversation Is it interesting? Is it relevant? Is it stimulating?
Showing you are listening Acknowledging the other person Reflecting back on what was said Giving feedback on what was said Asking questions Responding to questions
Research on the position and organization
Prepare a list of questions
Practice with friends
What to wear
What to bring
Exchange information and experiences
Show your enthusiasm and be self-confidence
Thank you notes or phone call
Send supplement reference
Prepare for next interview
Before the meeting:
Set the goal of the meeting.
Develop an agenda.
Distribute the agenda and any documents that will be used during the meeting.
Choose an appropriate time and place.
During the meeting:
Start and end on time.
Review agenda and set meeting priority.
Encourage group discussions and feedbacks.
Keep focused on the topic.
Assign a scribe to write the minutes.
Summarize agreements reached.
Set time and place for next meeting.
After the meeting:
Distribute minutes within 3 to 4 days.
Follow up on members to carry out their responsibilities after what was delegated to them.
Add unfinished business to the agenda for next meeting.
Conduct a meeting evaluation.
Identify the purpose of the presentation
Informative or persuasive
Know the audience & understand their needs
Preparing a Presentation
Startling facts and provocative statements
Tell them what’s coming (agenda)
Provide reliable evidence to support the facts
Don’t cover too much material because that risk of going off topic