Stress Management Training Resource


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Do you need to deliver a stress management training course but have no time to prepare?

Then look no further, as here is your 1-stop stress reduction course, including workbook and powerpoint presentation.

Written by Carole Spiers, World Authority on Work Stress and Author of Show Stress Who’s Boss!, this ultimate stress management resource is for trainers, HR professional and Managers.

This authoritative training resource is for your adaption and use today!

Download immediately:

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  • Stress Management Training Resource

    1. 1. The Ultimate Stress Management Toolkit for Trainers, HR Professionals and Management‘The Complete What-Why-When of Pressure and Stress’ By Carole Spiers MIHPE MISMA World Authority on Corporate Stress BBC Guest-Broadcaster • Author Motivational Speaker © Carole Spiers 2012
    2. 2. Step One: AwarenessStep Two: The Individual NatureStep Three: Causes Of Work StressStep Four: Proven Techniques For Dealing With Stress © Carole Spiers 2012
    3. 3. The Mechanics of Stress• The cardiovascular and respiratory systems go into overdrive• Blood circulation and oxygenation increase• Cortisol is released• Glucose and fatty acids are increased All these reaction occur automatically and very swiftly at the first signs of danger. © Carole Spiers 2012
    4. 4. Step One: AwarenessStep Two: The Individual NatureStep Three: Causes Of Work StressStep Four: Proven Techniques For Dealing With Stress © Carole Spiers 2012
    5. 5. Definition of StressStress is the adverse reaction people have to excessive pressure or other types of demands placed on them. (UK Health and Safety Executive) © Carole Spiers 2012
    6. 6. What Causes Stress?Fundamentally, it is the way that we think about a situation rather than the situation itself that causes stress. © Carole Spiers 2012
    7. 7. What Is The Difference Between Pressure And Stress ? © Carole Spiers 2012
    8. 8. Immediate Reactions to Stress ● Dry mouth ● Nervous ● Rapid breathing ● Feel sick ● Moist palms© Carole Spiers 2012
    9. 9. Prolonged Symptoms of Stress ● Chest pains ● Irritability ● Indigestion ● Anger ● Sleep problems ● Low energy ● Headaches ● Tiredness ● Teeth grinding ● Low self-esteemYou may recognise the signs but what do you doabout it? © Carole Spiers 2012
    10. 10. Pressure – Performance Curve Performance Lack of Focused Well-Being engagement Stress Performance Rust Burn Out Out© Carole Spiers 2012 Pressure
    11. 11. Step One: AwarenessStep Two: The Individual NatureStep Three: Causes Of Work StressStep Four: Proven Techniques For Dealing With Stress © Carole Spiers 2012
    12. 12. Personality TypesWhat Personality Type Are You? Turn to page 21 © Carole Spiers 2012
    13. 13. How Do You Manage the DifferentPersonality Types in Your Team? © Carole Spiers 2012
    14. 14. Step One: AwarenessStep Two: The Individual NatureStep Three: Causes Of Work StressStep Four: Proven Techniques For Dealing With Stress © Carole Spiers 2012
    15. 15. Causes of Workplace Stress• Long working hours• Lack of autonomy and control• Poor management communications• Excessive expectations• Uncertainty (esp. career prospects)• Lack of recognition and reward• Work under-load / overload © Carole Spiers 2012
    16. 16. Evaluate Workplace StressConsider the following factors:• Demands• Control• Support• Role• Relationships © Carole Spiers 2012
    17. 17. Effects Of Workplace Stress● Poor performance● Reduced productivity● Low morale● Decreased loyalty and commitment● High staff turnover● Personal and team conflict● Absenteeism● Presenteeism © Carole Spiers 2012
    18. 18. So What Can You Do About It? © Carole Spiers 2012
    19. 19. Do Establish Best Practice By:• Ensuring that demands are realistic• Ensuring a healthy and safe environment• Adopting fair procedures for dealing with grievances• Allowing the team some control over their work• Avoid role conflict and role ambiguity• Publicise what support is available Spiers 2012 © Carole
    20. 20. Supporting Others To Manage Stress• Look out for signs and symptoms of stress in others• Early intervention• Offer a time to talk• Offer knowledge and understanding• Be understanding• Know what the organisation can offer• Recognise boundaries and limitations• Follow up © Carole Spiers 2012
    21. 21. Getting To The Root Of The Problem Make time to talk to the employee Active listening Ask open questions Knowing what to say and what not to say Explore the issues Understand the problem TAKE ACTION © Carole Spiers 2012
    22. 22. Problem Lookout!•Clock watching•Mood swings•Poor time keeping•Poor decision making•Personality change•Violence & aggression © Carole Spiers 2012
    23. 23. Step One: AwarenessStep Two: The Individual NatureStep Three: Causes Of Work StressStep Four: Proven Techniques For Dealing With Stress © Carole Spiers 2012
    24. 24. Create A Healthy LifestyleAn effective work lifebalance includes:• A healthy diet• Regular exercise• Relaxation• Uninterrupted and sufficient sleep• Increase leisure time and taking up hobbies © Carole Spiers 2012
    25. 25. Being More Assertive Is Not About: • Expressing anger • Aggression • Selfishness • Being superior to others • Always getting your own way • Insisting on non-negotiability© Carole Spiers 2012
    26. 26. Delegation• Identify the task• Choose the appropriate person• Be specific about the job• Be specific about when you want it done• Make sure they understand• Get him / her to commit• Put it in writing?• Let them do it their way• Encourage, support, supervise• Don’t over manage! © Carole Spiers 2012
    27. 27. You Are What You Eat• Complex carbohydrates (bread, pasta potatoes) - supports nervous system and reduces mood swings,• Say no to refined carbohydrates (biscuits and crisps)• Restrict caffeine! (starts the stress reaction)• Avoid coffee, tea, cola drinks, cocoa and some headache remedies• Fruit and vegetables (supports the immune system)• Drink 2 litres of water a day to avoid dehydration © Carole Spiers 2012
    28. 28. Caffeine Content In Some Common Beverages in Milligrams (per cup) Coffee Filter 240 Percolated 192 Instant 104 Decaffeinated 3 Tea Brewed 75 Instant 35 Colas 30-65 © Carole Spiers 2012
    29. 29. How Exercise Reduces Stress• Reduces muscle tension and uses up the energy released by the “fight or flight” response• Causes production of endorphins producing feelings of euphoria and relaxation• Improves and maintains good circulation and lowers blood pressure• Can distract from worrying thoughts and anxieties and encourage more creativity and problem solving• Improves self image, appearance and helps to control weight © Carole Spiers 2012
    30. 30. Relaxation Techniques• Listening to music• Meditating• Reading• Having a bath - perhaps with the addition of essential oils• Watching a favourite film © Carole Spiers 2012
    31. 31. Seek Help When Necessary• Attentive listening• Trust• Empathy• Confidentiality © Carole Spiers 2012
    32. 32. Humour Laughter can uncork the pressure and release tension When was the last time you had a really good belly laugh? © Carole Spiers 2012
    33. 33. Time Management Involves:• Establishing priorities – to do lists• Must do, should do, would like to do• Cutting out time wasting• Dropping unimportant activities - say “no”, or delegate• Making time for yourself• Listing achievable goals• Not making excuses for not doing something © Carole Spiers 2012
    34. 34. 4 Tips for Those With No Time!1. Use a mind map for quick clarity2. Get ready early and then do the ‘other’ things3. Bundle your phone calls. Have mini-agendas prepared in advance4. Control your desk. Use drawers properly © Carole Spiers 2012
    35. 35. The Gains of Positive Thinking• The ability to change our mind set• Enables us to learn from our mistakes• Helps reduce anxietyUSE SELF TALK:“It can’t be this bad”“There must be something I can gain from this situation” © Carole Spiers 2012
    36. 36. 6 Email Tips• Do not make email the first task of the day• Do not allow incoming mail to distract you• Set regular times to read and respond to your email• Use an effective spam programme• Only copy in those who need to see your email• Use a filing system / flags to manage your in-box © Carole Spiers 2012
    37. 37. Where Do You Go From Here? • Stress management is personal management • Recognise your warning signs and do something about it • Take action now! © Carole Spiers 2012
    38. 38. Carole’s Proven Top 10 Tips1. Avoid getting angry over things you can’t change2. Allow extra time for commuting + 30 mins!3. Learn how to say ‘no’ to unreasonable demands4. Put 20 minutes ‘me time’ in your diary every day5. Compartmentalise home and work activity © Carole Spiers 2012
    39. 39. Carole’s Proven Top 10 Tips6. Don’t dwell on the past – draw a line7. Have one ‘arrangement free’ weekend every month8. Chunk your time into 2 hour blocks9. Share your time with optimists10. Nurture your spirituality and keep a positive outlook on life © Carole Spiers 2012
    40. 40. The Journey Continues With You…A Stress Management programme that works increases essential competitive advantage! © Carole Spiers 2012
    41. 41. Need to deliver a workplace Stress Managementtraining programme but have no time to prepare?Download this Training Toolkit Pack Immediately.This Training Resource personally written byCarole Spiers includes:1.Workbook – for copying in any number2.Powerpoint PresentationDownload immediately today.£350.00
    42. 42. Contact Us Today for Proven Stress Management SolutionsCarole Spiers GroupInternational Stress Management &Employee Wellbeing ConsultancyPhone: +44 (0) 20 8954 1593(London Office)Email: expertise in:Communication Skills, Entrepreneurship,Stress Management, Cultural Diversity, OrganisationalChange and Post Trauma Support © Carole Spiers 2012