Does Craigslist have acompetitive advantage?“It’s amazing how the decision notto maximize proﬁt has becomeCraigslist’s unbeatable competitiveadvantage. It is the one move othercompanies can’t copy.”-Craigslist CEO Jim Buckmaster
Does Craigslist have acompetitive advantage?•Strengths: User base (20 bnpage views/month), brand name,ease of use, habit, minimalinterface, decision not tomonetize to full potential.•Weaknesses: Lack of security/user veriﬁcation, scammers, non-visual UI, no inherent “local”identity/community boosterism,not mobile-friendly/responsive
Should local publishers even tryto compete?•Virtually no costs to build/maintain.• User-generated content.• Enhances our brand recognition.•Ties in with print edition ofSavannah Morning News/Do/BiS• Possible small monetizationopportunities through sponsoredlistings and one sidebar ad, especiallydown the road.
Current classiﬁeds product(savannahdeals.com)• Branding not clear as classiﬁeds site•Traditional “banner ad” layout;cluttered UI, difﬁcult to navigate/postan ad.• No social authentiﬁcation/integration• Excessive monetization.• Still says “C. 2009 Savannah MorningNews”
How local publishers can compete• Requiring either socialor email authenticationand physical address.• Encouraging use of realname.• Emphasizing local.(better taxonomy, SMNbrand)• Enhancing the visual UIof listings, while stillkeeping CL grid layout
• Requiring either social or emailauthentication and physicaladdress.• Encouraging use of real name.• Emphasizing local. (bettertaxonomy, SMN brand)• Enhancing the visual UI oflistings.• Device-agnostic HTML5/responsive layout.• Social (option to make furtherproﬁle info public to become a“trusted” seller)How local publishers can compete
• Simple ad submission, withphoto required for homepageplacement.• Social integrationthroughout (i.e. all “approvedfor sharing” listingsautomatically feed to@savswap Twitter, FB feed).• Geolocation• Possible option to use SMNas a secure exchangelocation?How local publishers can compete
Marketing: Easy, secure, local• Short, punchy name/URL (two syllables shownto prove more effective• Heavy inclusion of SMN/savannahnow.combrands.• Promote not only as a tool, but a marketplacefor browsing visually.• Invite subscribers for initial user-base• Make sure every print classiﬁed ad buyer hasthe FREE option to post online as well.• Longterm: Possible checkbox to upsale listingin print as well, with Paypal for payment?• Mobile app component (already have exportedas template)• Boosterism, customized “Savannah”experiencesavswapIncluding clean, minimal brandidentity with:
To-Do List• Decide on a strategy, put together framework toexecute.• Fix user info ﬁelds, including FB connect on loginpage.• More mobile browser testing• Add an actual search bar as well.• Add in search taxonomy grouping underneathvisual listings.• Exclude listings without images from homepage.• Style and tweak app template for submission toiTunes
Possible Issues• Spam users• Possible solutions• REQUIRE FB or Twitter authentication.Email auth is easily intruded byspammers. OR, for subscribers, verifyaddress.• Maintenance of “sponsored” or “promoted”content (putting those listings in the rightplace).