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Ukasfp Conference Jcp
 

Ukasfp Conference Jcp

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    Ukasfp Conference Jcp Ukasfp Conference Jcp Presentation Transcript

    • How to Solution Focus Jobcentre Plus Presented by Rebecca Kenny Joanna Luckhurst Colleen Makray Work Psychologists, Jobcentre Plus
    • Who We Are in Jobcentre Plus
      • Team of 11 Occupational Psychologists, based in the North West
      • Key areas of our work include providing services for:
        • Customers of JCP
        • Advisers within JCP
        • Adviser / Jobcentre Managers
        • The business
    • Project Rationale
      • Appreciated the efficacy and brevity of the SF approach
      • Identified gap in services available to JCP customers – one-to-one sessions
      • Identified SF as a potentially more effective way of working – group work
    • Stages of the Project
      • Consultation process – project design
      • Bid for financial support
      • Training
      • Process – marketing, referrals
      • Logistics – groups, 1-2-1
      • Implementation
      • Evaluating outcomes – Pre and Post measures
    • What Did It Look Like
      • One-to-one sessions
      • Up to 6
      • An hour each
      • Customer led
      • Work focused psychological intervention
      • Group Work
      • Three sessions (3.5 hrs)‏
      • Life, Work and Moving Forward
      • Followed typical SF session structure
      • Up to 10 customers
    • Referral Criteria
      • One-to-one
      • Mild to moderate
      • depression / anxiety
      • Not getting input / support from elsewhere
      • Want support to move towards work
      • Group Work
      • Low self-esteem
      • Lacking direction for work
      • Willingness to be in a group
    • Outcomes So Far – Customers
      • Pre and post measures collected (HADS, Beliefs About Work Questionnaire, Coping Scale)‏
      • 75 customers seen so far on a one-to-one basis (customers are still being seen)‏
      • Referral rates increased
      • Advisers continue to refer customers
      • Adviser feedback – change in customers
    • Outcomes So Far – Psychologists
      • Opportunity to caseload
      • Noticing positive changes in customers in a short space of time
      • Increased confidence in our working practices
      • Model applied to wider practice
      • ‘ Can do no harm’
      • Rewarding experience – customers have commented on how useful the sessions have been
      • Team working
    • Reflections and Next Steps
      • Solution focused not solution forced
      • Not problem phobic
      • Approach embedded into daily working practice
      • Awaiting outcome of formal evaluations
    • Further Information & Contact Details
      • Paper to be submitted to the Journal of Occupational Psychology, Employment and Disability and SF Journal later in the year
      • For copies of presentation or further information please contact:
      • [email_address]
      • [email_address]
      • [email_address]