Katsumi Tanamachi, Luckey Beltrán, Carlos Leal, Victor Guerra, Johnny García
Key Negotiating Pointers Colombian negotiators are gracious formal. Colombians are generally receptive to Western businesspeople. Be punctual even though your counterpart may not be. Colombian negotiators stress individuality more than punctuality.
Key Negotiating Pointers Be prepared for sometimes long discussions over black Colombian coffee before serious business is transacted. The pace of negotiation is slow. Focus on the top person in the negotiation team, probably the head of the family firm.
Key Negotiating Pointers Avoid embarrasing your counterpart in front of others. Try to find ways to make him/her look good. Put flair (instinct) into your presentations. Get a written agreement that summarizes the key aspects of agreed- to points. Expect contracts to be fairly lengthy and detailed.
Day to Day Pointers Table Manners andBusiness FoodEntertainment Social conversationGuidelines over meals Courtesy and Overeating is etiquette impolite Business sometimes Popular dish: in meals chicken with rice Lunch in the main meal (2pm)
Also remember… Leading cofee Colombia is a producer but North developing country-- Americans drinks - economy depends more cofee than in agriculture Colombians. Progress is limited Wealthy Colombians by illegal drug trade send their children and violence. to U.S. colleges and universities.
Flag Yellow : represents the gold Colombia had until the arrival of the Spanish, Blue: the countrys contact with two oceans Red: represents the blood that Colombians spent in their struggle for independence from Spain.
Salary per cápita(US$ actual currency )USdll6.110 in 2011Bancomundial.org, 2012.
Major Cities: Bogotá (Capital) (7.6 millions), Cali (1.7 millions), Medellín (1.6 million), Cartagena (745,000). Ethnic Groups: Mestizo (Spanish- Indian Mix) (58%), Caucasian (20%), Mulatto (Black- Caucasian mix) (14%), Black (4%), other (4%) Primary Religions: Roman Catholic (90%), is the state religion, although freedom of religion is guaranteed Languages: Official language is Spanish; English is widely spoken in business
Countries RelatedFree agreements: Mexico-Colombia TLC MERCOSUR Colombia-Cuba Colombia- USA CARICOM CAN
Companies OXXO Colombia: 23 Stores in Colombia Business system: Franchise CLARO Colombia: Service of Internet, Movil, Telephony
Juan Valdez: Coffe CompanieBussines System: Offer their products inbig stores (Sams, Walmart..) Studio F: Fashion RetailBussines System: Have stores in mexicanMall and sell their products in big Stores(Sears, Liverpool, Palacio de Hierro…)
Taboos Making an O.K. sign and then placing it over your nose signifies that someone is a homosexual. Using your two fingers to indicate length of something is an obscene gesture. Instead, extend your right arm and use your left hand to mark off distance.
Taboos Avoid making jokes about drugs, or drug consumption as they will not be taken likely. For Colombians it’s not a taboo to talk about this issue, but be sure to approach it as a serious conversation, not as a stereotyped joke. Homosexuality is not widely accepted or understood, especially by older generations. If you are homosexual, it might be best to keep a low profile.
Reducing CommunicationNoiseGreetings: Shake hands with men upon meeting, but not too vigorously. Women offer a verbal greeting and may kiss each other on the cheek if they are acquainted. Abrazos (hugs) are common among close friends and relatives only. Addres people by title (señor, señora, or doctor) when being introduced. First names are not used among strangers.
Individuals bear two family names: The last name is the mother’s family name, and the middle name is the father’s family name and the official surname. Therefore, a person named Pedro Muñoz Gomez is called Señor Gomez. Common terms are Buenos días (Good day), Cómo está? (How are you?), and Adios (Good- bye). Chao! And Nos vemos! Are informal parting phrases. Smiles are particularly valued in Colombia. Bring plenty of business cards.
Conversation: Colombians are proud of their history of democracy and independence. Othergood conversation topics include Colombian art, coffee, and the beautiful countryside. Soccer (fútbol) is the most popular sport. Bicycle racing, swimming, track and field, and bullfights are also popular. Auto racing and bullfights draw large crowds. Wealthy Colombians belong to golf or tennis clubs.
Sensitivities: Avoid discussions of current politics or drugs. Don’t be critical of bullfighting. U.S. foreign policy is often seen as overbearing.
Gender issues One-third of the workforce are womens An overrall receptivity for internacional business women
Gender issues The tradicional values in columbia is that The father in the family is the provider and the mother takes care of the home.
Videos from Colombia http://www.youtube.com/watch?v=9- vbAnRyr5M ( Describes people) http://www.youtube.com/user/colombiatr avel?feature=results_main ( Olympic Colombian Salsa Closing ceremony: London 2012)
Sources consulted «Colombia». Banco Mundial. 20011. 1/11/2012. http://datos.bancomundial.org/pais/colo mbia Frank L. Acuff. How to Negotiate Anything with Anyone Anywhere around the World. USA; AMACOM, 1997.