Yammer makes it easyto share knowledge inCapgeminiÅrhus, 8. november 2012Carsten Rasmussen
Capgemini, largest European systems integratorNorth America                UK & Ireland      France             Benelux   ...
We like to collaborate                         Yammer @ Capgemini / Århus / 8. november 2012                         Copyr...
Does anyone know where I might find…?                                   Yammer @ Capgemini / Århus / 8. november 2012     ...
In house, there are multiple, discrete locations                                         Yammer @ Capgemini / Århus / 8. n...
I’d rather speak to a person                               Yammer @ Capgemini / Århus / 8. november 2012                  ...
In the real world…                     Yammer @ Capgemini / Århus / 8. november 2012                     Copyright © Capge...
Yammer launched on 10 Sept 2008… Three people from Capgemini join                            Yammer @ Capgemini / Århus / ...
July 2011:               27,000 usersWe upgrade to the premium version of Yammer                                Yammer @ C...
What’s the story today? Capgemini has one of the largest Yammer networks  More than 40,000 users  More than 30% engaged...
So, what does Yammer give us?                          Yammer @ Capgemini / Århus / 8. november 2012                      ...
How we’re using Yammer          Riemer K, Diederich S, Richter A, Scifleet S : Tweet Talking – Exploring The Nature Of    ...
Requests for information generate quick responses                                     Yammer @ Capgemini / Århus / 8. nove...
Opportunities to share successes                                   Yammer @ Capgemini / Århus / 8. november 2012          ...
Discussions about future trends                                  Yammer @ Capgemini / Århus / 8. november 2012            ...
Links to news, particularly industry news                                        Yammer @ Capgemini / Århus / 8. november ...
Seek suggestions and ideas                             Yammer @ Capgemini / Århus / 8. november 2012                      ...
Water cooler chat                    Yammer @ Capgemini / Århus / 8. november 2012                    Copyright © Capgemin...
Even very personal issues... work/home blurring                                      Yammer @ Capgemini / Århus / 8. novem...
What does it all mean for us? We are more connected and everyone can tell their story Relationships are more easily esta...
From an end user“I have been working for Capgemini for 32 years, but I can  honestly say that the last years have done mor...
Critical success factors 2 – 20 – 78 Enthusiasts Knowledge sharing culture Management acceptance, not control Lead by...
About CapgeminiWith more than 120,000 people in 40 countries, Capgemini is oneof the worlds foremost providers of consulti...
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Yammer at Capgemini JBoye 2012

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Yammer at Capgemini JBoye 2012

  1. 1. Yammer makes it easyto share knowledge inCapgeminiÅrhus, 8. november 2012Carsten Rasmussen
  2. 2. Capgemini, largest European systems integratorNorth America UK & Ireland France Benelux Nordic Countries Central & Eastern 9,505 8,977 21,307 10,391 4,538 Europe 8,962 Canada Consulting (Capgemini Consulting) United States All over Europe United People’s Republic Application Morocco Arab Emirates of China Mexico Taiwan Services India Vietnam Guatemala Philippines Malaysia Infrastructure Services Group workforce Singapore Brazil 119,707 Business Working offshore Process Outsourcing Chile 44,467 Australia Local Argentina Professional Services (Sogeti) Latin America Morocco Italy Iberia India Asia Pacific 9,176 431 2,381 4,942 35,727 3,370 Group Headquarters Yammer @ Capgemini / Århus / 8. november 2012 Paris, France Copyright © Capgemini 2012. All Rights Reserved 2
  3. 3. We like to collaborate Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 3
  4. 4. Does anyone know where I might find…? Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 4
  5. 5. In house, there are multiple, discrete locations Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 5
  6. 6. I’d rather speak to a person Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 6
  7. 7. In the real world… Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 7
  8. 8. Yammer launched on 10 Sept 2008… Three people from Capgemini join Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 8
  9. 9. July 2011: 27,000 usersWe upgrade to the premium version of Yammer Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 9
  10. 10. What’s the story today? Capgemini has one of the largest Yammer networks  More than 40,000 users  More than 30% engaged users  1,600 active groups  4,000 messages per week  Integration with intranet, knowledge management etc.  Yammer success manager  “Social” governance  Piloting knowledge exchange with customers Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 10
  11. 11. So, what does Yammer give us? Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 11
  12. 12. How we’re using Yammer Riemer K, Diederich S, Richter A, Scifleet S : Tweet Talking – Exploring The Nature Of Microblogging At Capgemini Yammer’, BIS Working Paper Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 12
  13. 13. Requests for information generate quick responses Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 13
  14. 14. Opportunities to share successes Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 14
  15. 15. Discussions about future trends Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 15
  16. 16. Links to news, particularly industry news Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 16
  17. 17. Seek suggestions and ideas Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 17
  18. 18. Water cooler chat Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 18
  19. 19. Even very personal issues... work/home blurring Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 19
  20. 20. What does it all mean for us? We are more connected and everyone can tell their story Relationships are more easily established, and rank is stripped away We benefit from better, more relevant information, and collaboration works Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 20
  21. 21. From an end user“I have been working for Capgemini for 32 years, but I can honestly say that the last years have done more for me in company-binding than the years before. [Yammer] has made me part of a global organisation that was never before possible. And I have spent my time in global teams before.” Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 21
  22. 22. Critical success factors 2 – 20 – 78 Enthusiasts Knowledge sharing culture Management acceptance, not control Lead by example The social age is here Yammer @ Capgemini / Århus / 8. november 2012 Copyright © Capgemini 2012. All Rights Reserved 22
  23. 23. About CapgeminiWith more than 120,000 people in 40 countries, Capgemini is oneof the worlds foremost providers of consulting, technology andoutsourcing services. The Group reported 2011 global revenuesof EUR 9.7 billion.Together with its clients, Capgemini creates and deliversbusiness and technology solutions that fit their needs and drivethe results they want. A deeply multicultural organization,Capgemini has developed its own way of working, theCollaborative Business ExperienceTM, and draws on Rightshore ®,its worldwide delivery model.Rightshore® is a trademark belonging to Capgemini www.capgemini.com The information contained in this presentation is proprietary. © 2012 Capgemini. All rights reserved.

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