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From 1996 to the present, the Third-Party Logistics (3PL) study has helped to identify and track key trends and views of the 3PL industry from the point of view of the customer.
In mid-2008, 1,644 logistics executives completed a survey on trends and issues in third-party logistics. The study was produced by C. John Langley Jr., Ph.D., of the Georgia Institute of Technology, with a team of industry experts from Capgemini, DHL, and Oracle. In addition to the survey, the team conducted a facilitated workshop to interpret study results, as well as focus interviews with experts on three special topics covered in the report: integrated logistics, green supply chain and supply chain security. The findings presented are intended to help 3PLs and logistics outsourcers better understand and more effectively manage their relationships.