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The One oracle Project: Shared Services with Oracle E-Business Suite and BI Applications

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This is an implementation of Oracle EBS, and OBIEE Applications and SOA as a shared service for 6 local councils in London using Capgemini’s branded T-Gov proposition. This model is a very interesting …

This is an implementation of Oracle EBS, and OBIEE Applications and SOA as a shared service for 6 local councils in London using Capgemini’s branded T-Gov proposition. This model is a very interesting project aimed at reducing cost and delivering services in a multi-tenanted model which revolutionizes local government delivery of services by ensuring a consistent system and model which will build in a drive for better quality for each council. Other additional councils are now lining up to join in this model.

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  • 1. The One Oracle Project Shared Services with Oracle E-Business Suite and BI Applications Moscone West 2000, 09/25/2013, Giles Cuthbert
  • 2. 2Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Table of Contents  The Situation, and Challenge in London.  The Project and Solution.  The Potential for the Future to add further value.
  • 3. 3Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Situation and Context
  • 4. 4Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Local Government vs Central •National Health Service (NHS) •Social security •Defence •Foreign Policy •Most forms of taxation Local Government •Education •Social services •Housing •Planning •Environment and waste Central Government
  • 5. 5Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date London and Local Government London‟s 32 boroughs: 7.8m people and cover 600 square miles Comparison  New York City: 8 million people  Los Angeles: 3.8 million people  San Francisco: 800,000 people
  • 6. 6Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Greater London Authority
  • 7. 7Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date The Challenge
  • 8. 8Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Starting Position  Organisations have common suppliers and systems • 4 suppliers providing 28 finance systems in London • 4 suppliers providing 23 of the procurement systems in London • 4 suppliers providing 29 of the payroll/HR systems in London  Procuring and managing systems and suppliers as individual boroughs
  • 9. 9Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Starting Position  Organisations are not fully utilising all the modules available to them  Organisations are utilising the modules differently  Organisations are not getting the benefits and efficiencies from a fully integrated solution  Organisations set processes around the systems which are not consistently applied and which may or may not be efficient  Organisations are using different processes yet deliver exactly the same services  ICT is one of the main barriers preventing organisations connecting
  • 10. 10Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date The Solution
  • 11. 11Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Project Athena  Three mobilised projects: • Oracle (6 boroughs, plus 10 possible) • SAP (2 boroughs) • Neutral (3 boroughs, plus 16 possible) May2010 ? Individual authorities using: houses platforms - standardise - consolidate This includes: - processes - software modules used - software - contract arrangements - joint procurement - shared use Groups create consolidated Further consolidationEach group is working to: - simplify - different processes Local authorities have been grouped into key software Programme Athena - The Journey - different software for HR, - different modules in each software Finance, Procurement and service hubs Journey to date
  • 12. 12Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date One Oracle project - What  Project involving 6 boroughs: • Lambeth, Brent, Barking & Dagenham, Croydon, Havering and Lewisham • 1 additional borough in progress with other potential additions  Implementing: • Oracle E-Business suite (HR, Payroll, Projects, Financials, Procurement) • Oracle BI Applications.  Working together towards establishing a shared service for finance and procurement transactional processing and HR transactional processing services; all delivered using Oracle E-Business Suite Release 12
  • 13. 13Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date One Oracle project - How  Various work packages set out scope and concepts agreed by Governance Board  Strong Leadership and Governance  Gathering core information e.g. interfaces, modules  Sharing ―as is‖ and developing ―to be‖ processes  Scoping the options and discussing the features  Gathering metrics  Agreeing principles  Identifying quick wins
  • 14. 14Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date We will work together to deliver a common system for Local authorities, adopting best practice and efficient process, maximising the benefits from One Oracle. We - Barking & Dagenham - Brent - Croydon - Havering - Lambeth - Lewisham - Capgemini Together - Collaborative working - Joint decisions - Leading cross- council working - Innovative - Shared outcomes Common system - t-Gov - Better value for money - Vanilla version - Standardised process - Modern working practices Local authorities - Tier 1 Councils - Tier 2 Councils - Joint Services - Athena Best practice - Local government specific - t-Gov proven - Ensures compliance and control - Councils pooling knowledge Efficient process - Effective and efficient ways of working - Modern and future proofed - Aligned processes Benefits - Cost and efficiency savings - Lower running costs - Responsive - Modern working practices - Control & Compliance One Oracle - ERP programme (R.12) - Finance, Procurement, Human Resources, Payroll & Business Reporting One Oracle Programme vision
  • 15. 15Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Design Principles  Capgemini has implemented similar solutions for local government before  We proceeded directly to Solution Validation  A large 3 day workshop with over 100 attendees  Walkthrough end-to-end processes agreed during solution validation to gain support and agreement to the solution. Highlight key design decisions and discuss as appropriate.  Highlight key Organisation Impacts and how they will be addressed for each Council  Sign off solution Templatised PDD and Design Solution Validation event Sign off in principle Action plan to close issues Build
  • 16. 16Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Where decision making happens Joint Partnership Board Joint Design Authority Project Boards Project Managers Escalated Programme risks / issues weekly update risks / issues (Council) Working Groups recommendations Change requests weekly update risks / issues Joint Commercial Board Capgemini Programme Councils Change Requests Consultants Design Issues Options and Recommendations CMT
  • 17. 17Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Governance Structure B&D Lam Lew Croy Hav Bre Human Resources Payroll Finance Procurement Technical Organisational Change Reporting Joint Partnership Board Programme Executive Joint Design Authority Project Board Project Board Project Board Project Board Project Board Project Board Joint Commercial Board Six separately accoutable Councils have committed to ‗share‘ workload and decisions. The governance structure divides into two distinct elements: an element which is shared between Councils and another which is devolved, as shown right. The workshare in the shared element is split across Councils through the formation of working groups and other joint bodies. The joint governance, to which every Council makes a contribution is shown in grey whilst those which remain devolved are shown in purple. WorkingGroups
  • 18. 18Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Process followed for BI: Data warehouse requirements and report themes identified. Workshops held to refine requirements with all functional work streams: Procurement Financials Projects HR/Payroll.
  • 19. 19Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date The Future
  • 20. 20Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date More councils One More in progress
  • 21. 21Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date City Operation Roadmap to Cloud Private Cloud • Self-service • Auto-scaling • Metering & chargeback • Capacity planning Public Cloud • Specialized • Shared • Standardized Hybrid Cloud • Federation across public & private clouds • Interoperability • Cloudbursting Traditional Silos Consolidated • Physical • Dedicated • Static • Heterogeneou s • Virtual • Shared platform & shared infrastructure • Dynamic • Standardized platform & infrastructure Start with consolidation • Extend to private cloud • Use public cloud where appropriate
  • 22. Copyright © Capgemini 2012. All Rights Reserved 22 Our market is changing — rather rapidly 95% Traditional 5% Non-Traditional Now 2015 Non-Traditional Business “50% of services in the cloud by 2015” UK Gov „BAU‟ Under Threat:  Competitive pressure – client budgets  Clients buy ‗inputs‘  RFP processes – reactive  Bottom-up pricing  End of ‗big long deals‘ Response:  Cut (BD) costs  Industrialise (rightshore) Our business mix Characteristics:  Outcomes focused  Deal shaping  Multi-party  New business/commercial models  Cloud/aaS/Shared service Traditional Business What actions do we need to take us “over the line”, and how different is the world on the other side? ...a fundamental shift in business model; a fundamental shift in incentives and behaviours; a fundamental shift in market interaction The thesis is that this shift holds significant potential in Cities
  • 23. Copyright © Capgemini 2012. All Rights Reserved 23 Capgemini‘s Cities model provides a sound basis to describe the scope, and engage the market Integrating solutions across multiple domains to transform city outcomes Sustained Collaborative Leadership Digitisation & Innovation Smart Buildings Digital Utilities Digital Cities Electric Vehicles Community Generation Smart Meter Smart Grid Connectivity Security Learning Economy Place Public Administration Health & Social Care Mobility Sustainability Customer Insight & Engagement
  • 24. Copyright © Capgemini 2012. All Rights Reserved 24 ―Solution Frameworks‖ offer structure, method, and (IP) ‗apps‘ to aggregate demand and accelerate value Urban Mobility Transform 12 way energy chain IT Landscape Rationalisation City Leadership Major Event Mgmt Health & Wellbeing Business Friendliness Community Safety Customer Access Customer InsightPublic Lighting ―In-Touch Gov‖ Asset Mgmt Technical Masterplan • Partners: Group Partners strategic plan; Vanto Ldshp align’t • Acceltr: City Leadership Model • Platform: IBM Max-aaS • IP: iNotify ; MyWoCo • IP:Senda; Harmonav; Parkering • IP: Ms Care Optimiser • IP: iBABS • Acceltrs: e.g. ‘Total Place’ Counting; Channel Optimiser; Service Evaluation f’work; RFSC... • IP: InSieme • Acceltr: Customer Insight; • Community Signature; Spigit; (BIM) visualisation • IP: Immediate; CVQ • Acceltr: Architecture • IP: ALERT!; CCTV-Analytics (in process w/IBM) • Acceltr: TNO blueprint • Acceltr: BSP design • (IP in process w/Ms) • Partners: IBM; Cisco • Acceltr: in devlpt • Acceltr: WARP • Cases: Rome • Acceltr: Open Data Portal • Case: Texel • IP: SESP/IOC (IEM); iNotify • Partners
  • 25. 25Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Oracle City Platform City Service City Operation City Infrastructure Citizen Empowerment Business Productivity Sustainable City
  • 26. 26Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date City Operation Command and Control Center  Geographical, Spatial insight  Business Intelligence & Analysis  Closed Loop  Real-Time Emergency Management  Operational Planning & Control  Across departments and agencies  Risk profiling 24x7 in Control of the City
  • 27. 27Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date City Operation Reporting Center  Sustainability Reporting  Transparancy to Citizens  Accountability  Impact of policies  Open Data for Constituents  Smarter City Taxation  Optimal use of Resources Operational Planning & Control
  • 28. 28Copyright © Capgemini 2013. All Rights Reserved Presentation Title | Date Contact information Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3 Insert contact picture Insert contact picture Insert contact picture Insert contact picture Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3 Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3 Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3
  • 29. www.capgemini.com The information contained in this presentation is proprietary. Copyright © 2013 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini. About Capgemini With more than 125,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com.

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