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2012 2020 3pl 3pl annual study 3pl study 3pl third party logistics study 3pls 3rd party logistics 2010 accounting adherence and product lifecycle adherence rates adherence roi adherence strategies advanced case management aftersales agile agile development agile software development agility airline aml analy andy mulholland anti-money laundering anti-terrorism financing app store application lifecycle management application quality applications apps apps upgrades architect architecture architecture consultancy architecture system management asia pacific atf australia automotive automotive industry aviation banking banking services basel iii belean best practice big data bim bnp paribas bpm bpm trends series briefs business business agility business in business intelligence business models business process business process management business process outsourcing business strategy business technology business transformation capgemini capgemini consulting capgemini france capgemini germany car car buying carbon footprint carbon management card payments cars online case as a service case management case study cebit change changing the game chemicals china cio cleantech companies climate change issues cloud cloud adoption cloud as a service cloud computing cloud computing security cloud planning cloud strategy cms bureau francis lefebvre co2 emissions collaboration communication connecting governments and citizens consumer consumer goods forum consumer information consumer products consumer relevancy corporate governance cost cost reduction cpo crm custom applications customer experience customer loyalty customer management customer orders customer relationship management customer satisfaction customer service customer-centricity data data center data mining data model management data quality development dhl digital digital marketing digital media digital shopper digital shopper relevancy digital transformation disaster recovery distribution dreamforce dreamforce debrief drug drug compliance drupal efficient energy use efma electric cars electric vehicle electric vehicles electricity electronics emc employee motivation end user computing end-users tariffs energy energy development engagements enterprise app shops enterprise apps enterprise architecture environment environmentally friendly environnement erp systems europe european commission european structural funds european union factory fast-moving consumer goods ferc finance financial services fraud fusion fusion applications fusion hcm fusion middleware future value chain gamification gas georgia georgia tech google governance government green vehicles hcm health healthcare heidrick & struggles high net worth individuals hnwi hong kong hp hp discover hr human capital management human resources hydro energy implementation income tax increase effectiveness increase efficiency increase tax compliance india indonesia information information technology infostructure transformation services infrastructure infrastructure outsourcing innovation innovation leadership institute internal communications introduction inventory fulfillment it it industry it outsourcing it transformation it transformation strategy it trends japan lean life sciences liquidity logistics logistics management loyalty management makes and models malaysia management strategy manufacturing margins marketing and advertising master data master data management medical healthcare merrill lynch global wealth management microsoft midstream mobile mobile application development mobile applications mobile banking mobile broadband mobile broadband services mobile computing mobile device mobile marketing mobile solutions mobile strategy mobile technology mobile testing mobility mobility solutions mobility transformation modernization program monthly technology brief netherlands new zealand noise pollution non-profit organization nuclear oem oil oil and gas online business online shopping online vehicle buying oow optimizing costs oracle oracle bi oracle data mining oracle fusion oracle fusion applications oracle fusion crm oracle fusion hcm oracle fusion middleware oracle fusion scm oracle r order fulfilment outsourcing panalpina party patient adherence patient care paul hermelin payments pc peerless research group penn state pensions pipeline pollution postal service prescriptions pricing strategies private sector processes procurement profitability project management public sector public transport quality quality assurance quality control real time data reduce tax gap regulatory compliance renewable energy renewables report research research report responsabilité retail retail banking retailers retailing risk managemen risk management roads ron tolido royal bank of scotland rse sales salesforce.com sap security security of supply sepapsd server support service data service integration service management services sfdc sharepoint shippers shopping singapore small business smart energy smart 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