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INFOGRAPHIC: HM Revenue & Customs: the Big Data Approach

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INFOGRAPHIC: HM Revenue & Customs: the Big Data Approach

INFOGRAPHIC: HM Revenue & Customs: the Big Data Approach

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  • 1. HM Revenue & Customs: the Big Data Approach Key challenges 28 1 different data sources billion internal and third-party records ROI Pilot helped uncover ‘Connect’ was built at an initial cost of £330 million fraudulent VAT repayments £45 million* It delivered £2.6 billion as of April 2013 The analytics team 3 skill sets blended together Operational research Data specialists Frontline tax expertise The next step Using Big Data and analytics to improve customer experience *including running costs over 5 years Reach out: Interested in reading the full report? Head to http://www.capgemini-consulting.com/digital-transformation-review-5 Follow us on Twitter @capgeminiconsul or email dtri.in@capgemini.com #digitaltransformation