David Bausola (Ag8) presents Emerging Technology @ Canvas8

Building on opinion Some examples and design principles for social media frameworks. David Bausola, Ag8.

Hello, I’m David. Half service designer, half creative technologist. I spend a lot of time researching how society works with software and where it creates value. In the studio, my focus on how storytelling, gaming, utilities and commerce can work together to create inventive frameworks for culturally relevant productions.

About Ag8 We are a design studio. We design frameworks. A framework is an opportunity, that: 1. Brings together editorial, technical, commercial and operations to produce business within convergence culture. 2. Alleviates the problem of noise in communications by replacing the primary need of sending and receiving messages with social currency functions.

Oh, tweet your questions as we go. We’ll do them afterward, if that’s ok with you. twitter.com/zeroinfluencer or use the #canvas8 tag.

Examples, then design principles. 1. Some examples of frameworks using social media. 2. Some design principles for developing frameworks.

Example Frameworks Where are the Joneses? - Riot - Purefold

Where are the Joneses? Commissioned by Ford of Europe via Imagination. A distributed entertainment platform for the internet that disperses Ford design brand values through participation in story telling. The Development “Sitcom in a blog” based upon “Dawn and her 27 sperm donor siblings” Used distributed under Creative Commons. Audience feedback through blog, wiki and social media. 92 Episodes over 3 months, publishing 5 minute episode daily, producing 8 hour of video total. The production was in partnership with comedy experts Baby Cow.

Simplified Use Case Audience and cast Audience and characters Wiki Script Film Blog Producers

Key Learnings. Relentless episodic productions are hard for an audience to keep up with. Real time logistics are very possible with light weight production teams. Use of improvisation based talent was key to daily scripting, filming and production.

Riot. Commissioned by Adidas via TBWA / 180 Amsterdam A digital studio that can support Adidas’ online social media activities. The Development A create factory for social media activity so that the client can publish cultural responses to sporting achievements in real-time. Using a mix of third party and brand owned properties, to produce, distribute, aggregate and promote user generated sporting commentary. Focus the attention around the high achievers in non-professional sport fans.

Simplified Use Case Audience Social Media Produce Social Media Sports Event Conversations Response platforms Agency

Key Learnings. Look at culture as an operating system. The language for multi-disciplinary teams needs normalizing. The audience will always be faster on news than even a dedicated news team. Enhance the audiences commentary as much as inspire theirs.

Purefold. Commissioned by RSA Films An open licence franchise for film makers, supported by sponsors, that works for the internet, brands and audiences. The Development Storytelling framework for film and marketing for RSA films, to tell the story of what it means to be human through the state of empathy, inspired by the ethos of Ridley Scott’s Blade Runner. Using real-time streams of social media conversations, filtered by synopsis and proposition filters, create relevant themes for openly distributed films.

Simplified Use Case Proposition filters Social Media Script & Social Media Streams Shoot platforms Synopsis Filters

Key Learnings. “Open Media Franchise” is a social enterprise. Real-Time Web mechanics will create continuous streams of content. Interested in the role of empathy in social media, used as a way to inform the project’s framework. Commercially Open license to enable brands and fans to develop the narratives freely and for profit.

Framework Components Editorial Technology Commercial Operations

Editorial The Framework functions as a factory. The design of it will influence the content of the style. Use the internet for the design, production and distribution of the framework - not just distribution. Iteratively design and respond to social events outside the project’s editorial - audiences look for social relevancy - both current and future.

Technical If you are looking to use bleeding edge technologies, be acutely aware of their fail rate and their competition. Don’t waste budget by building infrastructure - many services will do it better. Design with secondary services in mind - the project must be platform agnostic.

Commercial Using the Creative Commons “Attribution Sharelike” commercially opens you to more inventive business alliances than closed ones. This leaves the project open to new commercial opportunities without dealing with clashes.

Operations We look to work with companies that can extend frameworks in ways we could never imagine. Further, under an open license, we encourage partners to develop their own external business on top of our own. The universe of freelancers brings a fantastic level of detail when designing and producing. The use of web services to design and produce the project is as important as the production itself. Real time chat communication embedded into wikis is highly recommended.

Design Principles Some considerations to the role of communications and currency.

Designing the perfect balance The collaboration and balance between these 4 areas: - editorial: (The topics) - commercial: (Business practice) - operations: (Day to day and Horizon) - technical: (Functionality) defines the form of the project - thus they need to be designed in order to run smoothly, not arbitrarily aligned. Together, they make the ‘experience’.

Finding the raw material Social web is driven by opinion - all web services find ways to enhance/exploit this. These constant, real-time streams of opinions are normally our raw material. Example: Purefold - what do people expect/want from the near future?

Creating value through reuse The focus of the frameworks is to produce value not to produce communications. People need more usable media than commercial communications. Information that can be commercially reused is of great value - value is enhanced when information is reused.

Error Correction Message Sender Channel Receiver Message Noise Moving away from information theory... Information theory states that communications must pass through noise to reach the person receiving the message. This noise can be physical (hiss on a phone line) or social, where meaning is obscured by context or cultural events. Information theory is an analogue ideology of communications. There is an urgent need to find digital alternatives.

Person B Message Person A Currency Transaction Framework ...towards Transaction Design. To replace the noise issue in communication and find ways to bring more value to messaging, we are experimenting with Transaction Design. A transaction is an agreement between 2 parties. They have a shared currency to exchange with. The value of the service provider is in the currency.

Thank you. Questions? David Bausola www.Ag8.com David@Ag8.com twitter.com/zeroinfluencer

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David Bausola (Ag8) presents Emerging Technology @ Canvas8

by Canvas8 on Sep 16, 2009

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David Bausola (Ag8) presents Emerging Technology @ Canvas8 — Webinar Transcript