YEDITEPE UNIVERSITY        FACULTY OF COMMERCE SUMMER PRACTICE & INTERNSHIP REPORT              (STAJ DEFTERİ)EXCELLENCE I...
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T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY                TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCESIGNATURE & S...
T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY                 TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCESTAJ İLE İLG...
T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY          TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE10   DAHA SONRA,   ...
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  1. 1. YEDITEPE UNIVERSITY FACULTY OF COMMERCE SUMMER PRACTICE & INTERNSHIP REPORT (STAJ DEFTERİ)EXCELLENCE IN EDUCATION IS OUR PRIME MOTIVE
  2. 2. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE SUMMER PRACTICE & INTERNSHIP REPORT (STAJ DEFTERİ)LAST NAME OF THE STUDENT ARSLAN(ÖĞRENCİNİN SOYADI):NAME OF THE STUDENT EMRE CAN(ÖĞRENCİNİN ADI): INTERNATIONAL LOGISTICS ANDDEPARTMENT (BÖLÜMÜ): TRANSPORTATIONBEGINNING DATE 06/06/2011(STAJIN BAŞLANGIÇ TARİHİ) :ENDING DATE 15/07/2011(STAJIN BİTİŞ TARİHİ)SIGNATURE OF THE STUDENT(ÖĞRENCİNİN İMZASI) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIAL TRADING INC HARAMĠDERE HOROZ TESĠSLERĠNAME & ADDRESS OF THE INSTITUTION NAMIK KEMAL MAH. ADĠLE NAġĠT(İŞYERİNİN ÜNVANI VE ADRESİ) : BULVARI NO: 56 34850 ESENYURT/ĠSTANBUL
  3. 3. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCESIGNATURE & STAMP OF THE INSTITUTION(İŞYERİNİN İMZASI VE MÜHÜRÜ):
  4. 4. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCESTAJ İLE İLGİLİ ÖĞRENCİLERİN İZLEMELERİ GEREKEN KURALLARAŞAMA * NE YAPILMALI ? XXX STAJ DÖNEMĠNE GELMĠġ OLAN ÖĞRENCĠLERĠN DĠKKATĠNE: Ders kayıtları sırasında, diğer dersler ile birlikte “staj” dersinin de alınması ve kaydının yaptırılması gerekmektedir Staj, bölüm programlarında öngörülen zamanda (dönem) ve bölüm tarafından onaylanan iĢ yerinde yapılır Staj dersine kayıt yaptıran öğrenciler bu “staj” ve “staj oryantasyon derslerine iliĢkin olarak tasarlanan faaliyetlerden sorumludurlar Staj oryantasyon dersine katılmayan öğrenciler staja baĢlayamaz. STAJA GĠTMENĠZ UYGUN BULUNMUġ ĠSE, AĢağıdaki AĢamaları Takip Edin 01 YeditepeTBFStaj Yahoo! Grubuna üye olun ve döküman bölümünden staj defteri ve diğer ilgili dökümanları MS Word formatında kendi bilgisayarınıza indirin. 02 Lütfen Defter‟deki Bilgileri ve Yapılması Gereken Hususları Çok Dikkatlice Ġnceleyin. Nerede Staj yapmanız gerektiği hususunu etraflıca araĢtırın. 03 Lütfen DanıĢmanınıza Gidiniz, ve yukarıdaki konuları kendisine danıĢın. 04 DANIġMANINIZIN HAZIRLAYACAĞI AġAĞIDAKĠ BELGELERĠ ALIN. (1) Staj Yapacağınız ĠĢyeri Ġçin Bölüm BaĢkanı Tarafından Ġmzalı Yazı, (2) ĠĢyeri Değerlendirme Formu (Zarf Ġçinde), (3) Öğrenci Değerlendirme Formu (Zarf Ġçinde). Bu Zarf ĠĢyerine Verilmeyecektir. 05 4. Madde‟de Belirtilen 1 ve 2 Nolu Belgeler Ġle ĠĢyerine Müracaat Edilecektir. Bu Belgeleri ĠĢyerine Teslim Edin. 06 Stajınızın Ġlk Günü. 07 Günlük Raporlarınızı Düzenli Biçimde Ġmzalatın. Buna Paralel Olarak Staja ĠliĢkin GENEL RAPORU da Staj Defterinizdeki Sayfaları Kullanmaksızın Ayrı Taslak Olarak Yazmaya Devam Edin. Staj Devam Ettiği Müddetçe Lütfen GeliĢmelerden DanıĢmanınızı Haberdar Edin. Staj Dersinizin Harf Notunun Belirlenmesinde DanıĢmanınızın Önemli Bir Ağırlığı Vardır. 08 Staj‟a BaĢlamadan Önce Veya Stajınız Devam Ederken, Lütfen Staj Dersinizin Gerektirdiği Dönem-Ġçi Faaliyetlerini Aksatmayın. 09 STAJINIZIN SON GÜNÜ.
  5. 5. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE10 DAHA SONRA, (a) Lütfen, Günlük Raporlarınızı Kontrol Ediniz, ve Eksiklerinizi Tamamlayın. (b) Taslak Olarak Hazırladığınız GENEL RAPORU Gözden Geçirin. Bu Raporun Son ġeklinin En Ġyi Düzey‟e Çıkması Ġçin ĠĢyerinizin Yardımını Talep Edin. Ortaya Çıkan Son ġeklini Staj Defterinizdeki Ġlgili Sayfalara Aktarın. (c) (c ) Staj Defterinizi Tamamlayın. (Staj Defterinizin Her Sayfasının Ġstenilen ġekilde Ġmzalı ve Mühürlü Olması Esastır).11 ORĠJĠNAL ĠMZA VE MÜHÜRLERĠN BULUNDUĞU STAJ DEFTERĠNĠZDEN (2) KOPYA FOTOKOPĠ ÇEKTĠRĠN. DAHA SONRA AġAĞIDAKĠ AġAMALARI TAKĠP EDĠN: (a) Fotokopisi ÇekilmiĢ ve Uygun Bir ġekilde CiltlettirilmiĢ kopyalardan Birini ĠĢyerine Teslim Edin, (b) ĠĢyerinizin “ĠĢyeri Değerlendirme Formunu” Hazırlamasını Bekleyin. (Staj Defterinizin Bir kopyasını ĠĢyerine Vermeden Bu Form Hazırlanmayacaktır). Zarfın kapalı, imzalı, ve mühürlü olmasına dikkat edin. (c) ĠĢyerinizle Ġlgili ĠĢlemleri Tamamlayın.12 “ÖĞRENCĠ DEĞERLENDĠRME FORMU” Olarak Size Verilen (ġahsınıza Ait Yorumlar Ġçin) Formu Okul Tarafından Ġstenilen ġekilde Doldurun. Lütfen Zarfı Kapatın, ve Arka DıĢ Cephesini Ġmzalayın. Yorumlarınızı ĠĢyerine Göstermeyin.13 Stajınızla Ġlgili ĠĢlemler TamamlanmıĢtır.14 “ĠĢyeri Değerlendirme Raporu”, Öğrenci Değerlendirme Raporu”, Orijinal Staj Defteri, ve Orijinal Staj Defterinin Bir Fotokopisini DANIġMANINIZA Teslim Edin. “ĠĢyeri Değerlendirme Raporu” Arka DıĢ Cephesi Ġmzalı ve Mühürlü Olan Kapalı Bir Zarf Ġçinde Olmak Zorundadır. Öğrenci Değerlendirme Formu da Arka DıĢ Cephesi Ġmzalı olan Kapalı Bir Zarf Ġçinde Teslim Edilmelidir. Orijinal Staj Defteri ise, Orijinal Ġmza ve Mühürü Ġçermelidir. Okul Tarafından Yapılacak Değerlendirmeleri Bekleyin.
  6. 6. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEINSTRUCTIONS FOR STUDENTS REGARDING SUMMER PRACTICE /INTERNSHIPSTEP * WHAT TO DO ?XXX NOTE FOR STUDENTS WHO SHOULD COMPLETE THEIR SUMMER PRACTICE / INTERNSHIP: Please Get Yourself Registered For (as appropriate) While You Register For Other Required Courses. All students who take Orientation Courses Must Comply With the Requirements Imposed Upon By the Relevant Departments As Well As the Instructors or Coordinators of These Courses. THEN, Please Ask Your Adviser Whether You Would Be Allowed to Proceed For Your Summer Practice / Internship. The Management of the Faculty of Commerce Has a Summer Practice/Internship Policy, Which Should Be Definitely Followed By Every Student of the School. Please Do Not Proceed Until It Is Fully Clear That You Are Allowed to Do So. IF YOU ARE ALLOWED TO PROCEED, THEN PLEASE FOLLOW THE FOLLOWING STEPS: 01 Please Go to the Stationary of the School & buy your Summer Practice / Internship Booklet. 02 Please read the contents carefully, and examine the major requirements. Please finalize the selection of work place for your summer practice/internship. 03 Please Go To Your Adviser, and discuss the above matters. 04 YOUR ADVISER WILL PREPARE THE FOLLOWING DOCUMENTS FOR YOU. PLEASE GET THESE DOCUMENTS WHEN PREPARED. (a) An official letter signed by the Chairman of the Department for the Work Place of your Internship. (b) An official copy of institutional evaluation form (in an envelope). (c) An official copy of student evaluation form (in an envelope). Do not give this form to the work place. Keep it with you until the end of summer Practice/Internship. 05 Please go to the work place and hand over your documents no. 1 & 2 of step 4 above. 06 Please begin your summer practice / internship. 07 Your daily reports must be signed (as instructed in your booklet) by the responsible authority of your work place without any delays. In the mean time (without writing anything on your booklet) please keep on writing drafts of your general report. You should also keep your adviser informed periodically about the developments regarding your work. Please do not forget that your adviser will have a significant weight in your overall grade for this course.
  7. 7. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE08 Before beginning your summer practice/internship, or during the period of your summer practice/internship, please obey the requirements prescribed for internship courses (during the semester or during the summer) without any interruptions.09 LAST DAY OF YOUR SUMMER PRACTICE/INTERNSHIP:10 (a) Please check your daily reports & complete any missing items. If necessary, please make your revisions. (b) Please review your “general report” drafts. In order to improve the quality of your “general report”, please seek help from the work place. Now you are ready to write your general report on your booklet. (c) Please complete your summer practice/ınternship booklet as required by the Faculty. Please be informed that each page of your summer practice/internship report booklet (i) Must be signed & stamped by the responsible authority, (b) Must conform to the rules pre-determined by the School. : OTHERWISE it would not be accepted by your adviser.11 Now when you have the original copy ready in all respects: Please get 2 photocopies of this original report: Hand over one binded photocopy to the work place. Please wait for your work place to prepare Institutional Evaluation Form for you. Your work place would not prepare this evaluation report, if you do not submit a copy of your summer practice/internship report. This report must be in the envelope (as given to you) which is closed, signed by the responsible person, and stamped. Please complete all required formalities regarding your work place.12 In order to convey your views about the work place, we have designed a “student evaluation form”. This was given to you right at the beginning. Please fill this form (without conveying any information regarding the contents of this report to the work place). Please close the envelope, and sign it on the backside.13 Please complete all necessay formalities regarding your summer practice/internship report.14 Please go to your adviser with a) Institutional Evaluation Report, b) Student‟s evaluation report, c) Original summer practice/Internship report, d) A photocopy of Original summer practice/internship report. Item (a) MUST be closed envelope (duly signed & stamped). Item (b) Must also be closed & signed envelope. NOW please wait for your final grade.
  8. 8. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEINFORMATION ABOUT THE CONTENTS OF THE SUMMERPRACTICE/INTERNSHIP REPORTNo. TOPIC OF THE EXPLANATION REPORT01 REPORT SUBMISSION This page specifies, how and in what ways a student should submit his/her report.02 ACKNOWLEDGEMENTS A student can write acknowledgements to any person, work place, Vocational School, etc.(Two Pages).03 CONTENTS Student should write the contents of the report in a systematic fashion.04 INTRODUCTION Student should introduce the essence of overall summer practice/internship indicating systematically how individual chapters of the report were handled by the student. (Two Pages)05 DAILY/WEEKLY REPORT There are 100 pages for you to write your daily progress. Please use as many pages as required. Please write page numbers in serial order in the empty space provided for this purpose. Your daily report may be written in Turkish or English depending upon the nature of your work place.06 GENERAL REPORT There are 25 pages for you to write an overall summer practice/internship report. Normally a general report comprising of 20 pages would be accepted.07 REFERENCES Student should write any references e.g., names of the books, journal articles, lecture notes, or any other relevant material which has been used to write the general report. (Two Pages).08 APPENDIX Students can add any other material e.g., graphs, statistical outputs, maps, pictures etc. If you have appendix to add, please take out the spiral of your booklet, properly add these pages, and get your booklet re-adjusted.
  9. 9. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEGRADING CHARTEVALUATION OF SUMMER PRACTICE/INTERNSHIP REPORT (100 Points) (i) Work place Evaluation / 30 Points (ii) Quality of Daily Reports / 30 Points (iii) Quality of General Report / 30 Points (iv) Report Presentation / 10 Points TOTAL = / 100 Points OVERALL LETTER GRADE:
  10. 10. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEÇALIŞILAN DEPARTMANLARLA İLGİLİ BİLGİLER / INFORMATIONABOUT THE DEPARTMENTS IN WHICH STUDENT HAS WORKED. BERABER ÇALIŞILAN YETKİLİ KİŞİ (KİŞİLERİN) DEPARTMAN ÇALIŞILAN ÇALIŞILAN SOYADI, ADI (DEPARTMENT) DÖNEM TOPLAM GÜN (LAST NAME, NAME (s) OF THE RESPONSIBLE (INTERNSHIP SAYISI (TOTAL PERSON(s)). PERIOD) NUMBER OF WORK DAYS) DOMESTIC FULL 06/06/2011- 30 WORKBALCI, ALPER TRUCK LOAD 15/07/2011 DAYS FORWARDING DOMESTIC FULL 06/06/2011- 30 WORKKILIÇ, GÖKHAN TRUCK LOAD 15/07/2011 DAYS FORWARDING DOMESTIC FULL 06/06/2011- 30 WORKSERT, ALĠ TRUCK LOAD 15/07/2011 DAYS FORWARDINGÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN, EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  11. 11. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 1: ÖNSÖZ (PART 1: ACKNOWLEDGEMENTS)In this part of my report, I would like to give my special thanks to the people who have helped me.Firstly, I would like to say thanks to all the people at Department of International Logistics andTransportation at the University of Yeditepe, especially to my professors for their beneficial help.Because, I learned with this internship that I have taken a good education.Secondly, I extremely thanks to staffs of Domestic Full Truck Load Forwarding Department at HorozLogistics. Especially Gökhan Kılıç, Ali Sert, Ömer Sadi Osma and Sertan Mücellitolğlu have shared all oftheir experiences with me.Finally, countless thanks to all people who have helped me for now. I want to show my gratefulnessto all the respondents who spent their precious time with me.ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN, EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  12. 12. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 2: İÇİNDEKİLER (PART 2: CONTENTS) KISIM KONU BAŞLIĞI (NAME OF THE TOPIC COVERED) SAYFA / PAGE NO 3 Introduction 4 Daily/Weekly Report 1-8 4.1 First Week Report 1-2 4.2 Second Week Report 2-3 4.3 Third Week Report 4-5 4.4 Fourth Week Report 5-6 4.5 Fifth Week Report 6-7 4.6 Sixth Week Report 7-8 5 General Report 9-18 5.1 History of the Institution 9-10 5.1.1 Date of Foundation 9 5.1.2 Vision & Mission of the Organization 9 5.1.3 Ownership Status and Key Partners 9 5.1.4 Management Style 10 5.2 Organizational Structure of the Institution 10-12ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN, EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  13. 13. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE 5.2.1 Organizational Chart of the Institution 10 5.2.2 Departmental Responsibilities & Key Functions 11 5.2.3 Key Executives of the Organizations 12 5.3 Departmental Organizational Structure & Functions 13-14 5.3.1 Authority and Responsibility Relationship Within the Dept. 13 5.3.2 Departmental Job Descriptions & Job Specifications 13 5.3.3 Relations with Other Departments 14 5.3.4 Key Challenges Faced by the Department 14 5.3.5 Possible Solutions to Key Challenges 14 5.4 Swot Analysis 15-16 5.5 Contributions 17-18 5.5.1 Skills Developed During the Internship 17 5.5.2 Responsibilities Taken 17 5.5.3 Future Plans 18 6 References 19 7 Appendices 20ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN, EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  14. 14. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 3: GİRİŞ (PART 3: INTRODUCTION)This internship report is prepared for the Department of International Logistics and Transportationunder Yeditepe University. This report focuses one and a half months working experiences in HorozLogistics and Cargo Services Industrial Trading Inc. This report will give a clear idea about HorozLogistics and its department Domestic Full Truck Load Forwarding. In addition this report includesseveral parts which are daily/weekly reports and a general report for the company. Therefore, theclimate of the company and my effectiveness at internship could be understood.Firstly, daily/weekly reports takes the fourth part in my report after the acknowledgements, contentsand introduction parts. There are six weekly reports which reflects my activities during my internshipperiod. Additionally, they includes the works I did and what I learned along this process. Also, Imentioned the people whom I recognized at the company. All seperate weekly reports are in a form oftwo parts; firstly a brief summary of the week, secondly the works were done by me during myinternship. And the working days are indicated near the titles of each week.Secondly, the general reports takes the fifth part of the report. General report involves five key partswhich gives detailed informations concerning Horoz Logistics and my internship process appraisal.First of all, „History of the Institution‟ gives details in titles such as; „Date of Foundation‟, „Vision andMission of the Organization‟, „Ownership Status and Key Partners‟, and „Management Style‟. Secondly,there is „Organizational Structure of the Institution‟ that includes; „Organizational Chart of theInstitution‟, „Departmental Responsibilities and Key Functions‟, „Key Executives of the Organization‟.Thirdly, „Departmental Organizational Structure and Functions‟. It takes place in general report andÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN, EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  15. 15. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEinvolves the titles and details concerning „Authority and Responsibility Relationship Within theDepartment‟, „Departmental Job Descriptions and Job Spesifications‟, „Relations with OtherDepartments‟, „Key Challenges faced by the Department‟, „Possible Solutions to Key Challenges‟. Afterthat fourth part is „SWOT ANALYSIS‟ of the firm which is an analysis made to show company‟s internalstrengths and weaknesses, and external opportunities and threats for taking action accordingly.Consequently, fifth part is named „Contributions‟ in which I summarize the „Skill Developed During theInternship‟, „Responsibilities Taken‟, and my „Future Plans‟.The sixth part of the whole report is „References‟ part that I give the names of sources and severallinks which I benefited when preparing this study.The last part is seventh part of the report and includes graphs, statistical outputs, and pictures.In conclusion, the report includes several parts which help me to explain the company‟s structure andmy internship process in a detailed type. These parts reflect my intent to do this study with theirsubtitles and maket he report a whole.ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN, EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  16. 16. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 4: GÜNLÜK/HAFTALIK RAPOR (PART 4: DAILY/WEEKLY REPORT)4.1) First Week Report (06 - 10 June)At the first day, I was in Haramidere Horoz Tesisleri at eight o‟clock as we planned before with KemalYörütücü who works in department of human resource. We met in conferance hall and Mr. Yörütücügave me some informations about Horoz Logistics. Then Mr. Yörütücü introduced me with Ali Sert andGökhan Kılıç who are my responsible people in the office. After these meetings, I met with all peoplewho work in the department of Domestic FTL one by one. Mr. Sert asked me some questions aboutmy education and which courses I had studied at school. Until the end of the first day, I watchedpeople to be knowledgeable about their job.At the second day, Mr. Sert told me that I could sit next to him until my computer set to my desk. Atthe same time, a truck driver called Ömer Sadi Osma who is the responsible person with „TorosTarım‟. Driver told him that he faced with a problem while unloading. He could not come back to loada new good. It means loss of money and time. Because a new truck had to be sent to load goods.At the third day, „Migros Ticaret A.ġ‟ wanted to send cleaning product to Muğla Migros by a truck. Butproducts loaded more than its demand. Over products sent to Horoz Lojistik‟s warehouse. Three dayslater, Muğla Migros wanted these over products. There was ten packages. It was too small to truck.So I called a cargo company to carry them. It was more economic. -1-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  17. 17. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEMoreover, at the fourth day of the first week, my computer was set to my desk. I began to be moreactive. Firstly, Mr.Sert helped me to use „Honest TT‟. „Honest TT‟ is a computer program which iscreated by „Horoz Lojistik‟s Information System‟ workers. This program provide to check orders, alldrivers and their truck‟s informations. This program let to see where are goods, freight bills, to makeout an invoice, etc. (It is shown in „Appendices‟ part)At the fifth day, Omer Sadi Osma gave me some informations about Horoz Logistics‟ operations. Ilearned that 90% of transportations are provided by market vehicles. It means only 10% oftransporations moved by company‟s own truck. These trucks are used only urgent or importanttransportations. 70% of payments to market trucks are paid cash. For the in arrears, „Opet Card‟ isgiven to driver. There is an agreement between Horoz Logistics and Opet. According to thisagreement, Horoz Logistics can buy „Opet Card‟ cheaper than normal price. It means while HorozLogistics are paying, actually it is gaining.4.2) Second Week Report (13 - 17 June)At the second week of my internship, while I was checking freight bills via „Honest TT‟, I detected thatsome freight bills were not arrived to us. I announced this situation to Ali Sert. Mr. Sert sent an e-mailto Çorlu office. Then, an authorized person in Çorlu office faxed these freight bills. -2-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  18. 18. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEAt the second day, I determined the length of inter-city highways via „Google Maps‟. I learned thatsome untarifications targets were priced with „mil e age allowance‟.At the third day, while I was working with Gencay Demirağ who is the one of the customerrepresentatives, Mr.Demirağ‟s phone is called by a driver. The driver indicated that he loaded extrafreight and he faced load-out penalty. This quantity of penalty was approximately 1000 Turkish Liras.Horoz Logistics did not want to pay this penalty because they did not know the extra freight. So, ameeting was arranged and they decided to work with the same driver without paying shortly.At the fourth day, Adana Çukurova University wanted to transport a combine harvester. Combineharvester would be taken from university and it would be delivered to „Incirlik Air Base‟. This processwould be repeated 3 days. However there was a problem. Combine harvester can not be transportedby a truck. We had to find a breakdown truck. 2 hours later we found a breakdown truck and sent itto Çukurova University.At the tenth day of my internship, firstly I finished checking freight bills until the lunch time. Then, atthe other half of the day I prepared Microsoft Excel table for unarrived freight bills to want them fromoffices on Monday. -3-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  19. 19. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE4.3) Third Week Report (20 - 24 June)At the third week of my internship, I began to check the list which is prepared on Friday. Then I calledoffices and I wanted unarrived freight bills. One of offices could not find the document. It was a bigproblem because without freight bill, we could not make out the invoice.At the second day of third week, Oya Alçıbuğa who charged with invoices and I prepared an invoiceformat. It contains customer‟s project names, adress and the product type, unit, price amount.At the third day, „Lukoil Oil Company‟ declared us that six oil tins were damaged. Mr.Sert wanted thistransportation‟s freight bill. When we glanced over the freight bill, we saw a „foul bill of lading‟annotation. In the agreement between Horoz Logistics and Lukoil, “ If a damage is occured whileloading or unloading, Horoz Logistics is not the liable for this situation” is written. Horoz Logisticsignored to pay the price of damaged oil tins with this article.On Thursday, we worked half of the day. Because department of human resource created an event. Itwas „Welcome to Summer‟ party. Omer Sadi Osma and I prepared „Toros Tarım‟s invoices and tookthem to „Tekfen Holding‟ until the lunch time. Normally, invoices are sent by cargo but „Toros Tarım‟sare contains big prices. It means if these invoices are reached quickly to Tekfen, money is reached tous quickly. After the lunch time we joined the party. -4-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  20. 20. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEAt the last day of the week, Oya Alçıbuğa showed me the „invoice process‟. She would go for her yearholiday. So, I would care with her jobs. First of all, invoices were sorted chronologically. Secondly, Ientered all of datas via „Honest TT‟. Then I coppied these datas to excel table and printed. Fourthly, Itook them to the department of accounting. Finally, a gave a signature from accounting head.4.4) Fourth Week Report (27 June - 01 July)At the first day of fourth week, Fuat Atasever who is the another customer relations director, decidedto add me to their mail‟s „carbon copy‟. I learned that how price was offered. There was a group. Thisgroup‟s job was finding trucks and offering price. When they found a truck, they offered a price to thedriver. If the driver would accept the offer, the transportation process would be begin.At the second day, I began to achieve Oya Alçıbuğa‟s jobs. She gave me her cell phone number andshe said that I can call her when a problem is occured. In this process, I was contacting a lot ofpeople and I was knowledgeable about their jobs.At the third day, „Toros Tarım‟ specified that they wanted to transport „fertilizer‟ from Mersin toĠstanbul. We decided to transport them by a bulk carrier because there were barrels of fertilizers. Ifwe transported them by trucks it was more costly. Fertilizers were loaded without package by a crane.When the ship arrived in Ġstanbul, they were packaged. (It is shown in „Appendices‟ part) -5-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  21. 21. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEAt the fourth day, I received an e-mail from Fuat Atasever and it was about price offer. „ÇukurovaYalıtım‟ wanted to send their products to Aydın, Ġzmir, Muğla and Denizli Offices. The companyobtained a price from us. We offered 1400 Turkish Liras plus Value Added Tax.At the last work day of the week, Ali Sert and I checked the freight bills. After the lunch break,Ramazan Göksu who is the responsible person of companies own trucks, asked me for help to sortdocuments. These document contains number plates, drivers‟ names, etc. These informations alsosaved on „Honest TT‟ to reach them quickly.4.5) Fifth Week Report (04 - 08 July)At the beginning of fifth week, Oya Alçıbuğa came back to office. First of all, I summarized her what Ihad done during her absency in the fourth week and I recognized her the invoices she should takeattention. Secondly, Mrs. Alçıbuğa and I sorted the invoices.In Tuesday, I received an e-mail from Fuat Atasever and it was about price offer. „CoĢkunöz Radiator‟wanted to send their products from Bursa to Ağrı. The company obtained a price from us. We offered2000 Turkish Liras plus Value Added Tax.At the third day, while we were working in the office, Gencay Demirağ was called by a trafficpoliceman. He said that a truck which transport „Billur Tuz‟s salts from Ġstanbul to Kayseri, had an -6-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  22. 22. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEaccident. Ninety percent of salts were damaged. Mr. Demirağ called to „Billur Tuz‟s head quarterimmediately to inform that the salts were delayed in dispatch and we would pay money for damagedgoods.At the fourth day, I was in the department of finance. Mr. Sert sent me to this department to takechecks. I learned that these checks were written for our department‟s payments.At the last day of the week, I helped the other employees in the work concerning the preparation ofnecessary documents.4.6) Sixth Week Report (11 - 15 July)Sixth week was the last week of my internship and at the first day, Mr. Sert and I was checked thefreight bill via „Honest TT‟. Then, I prepared an excel table for unarrived freight bills. Then I sent thistable to Mr. Sert and he prepared a report with this table. Lastly, Mr. Sert sent the report to „DomesticFTL Group Head‟.At the second day, a new trainee came to our department. I showed her what we done in thedepartment. After the lunch break, I called drivers, who have not sent the freight bills to sent them to -7-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  23. 23. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEus. Especially „Trakya Cam‟s freight bills were very important. Because we signed an big agreement.They would be the biggest customer.At the third day, Recep Bal who is the one of the customer representatives was called. A truck whichtransport 16 tonne glasses had an accident near to us. Mr. Bal and I went to truck. Pallets werebroken and half of the glasses were damaged. We took the truck‟s and glasses‟ photos and tooktachometer‟s receipt to send them to the expert. (It is shown in „Appendices‟ part)At the fourth day, Mr. Sert teached me some basic operations on „Honest TT‟ that include how tocreate a driver and car registration. Then he asked me to analyse fuel prices for a new pricing.At the last day, Ömer Sadi Osma showed me how to rent a ship. We rented a ship from Arkas. Tosum up, my internship process was ended with these works. I made all people‟s farewells. -8-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  24. 24. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 5: GENEL RAPOR (PART 5: GENERAL REPORT)5.1) History of the Institution5.1.1) Date of Foundation:Mehmet Emin Horoz established „Horoz Nakliyat‟ in Gaziantep in 1942. Nurettin Horoz took overbusiness after decease of Mehmet Emin Horoz in 1957. The very first step was taken into freightforwarding with Fertilizer Transportation work of Agricultural Credit Cooperative in 1968. Trendtowards International Land Freight Forwarding was born. The title „Horoz Nakliyat‟ became commonwith transportation to Middle East countries in 1970.5.1.2) Vision & Mission of the Organization:Vision: Leadership in the market.Mission: Combining and Connecting between customers and suppliers.5.1.3) Ownership Status and Key Partners:The parent company „Horoz Holding A.ġ.‟ owns 100% of „Horoz Logistics‟ which is controlled by its topmanagers and the board of directors.5.1.4) Management Style: -9-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  25. 25. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEHoroz Logistics is a leading global logistics supporter and transporter. They transport goods by their500 trucks.Its management style is a distrubution channel that is chain of intermediaries, each passing the goodsdown the chain to the next organization, before it finally reaches to customer or end user.5.2) Organizational Structure of the Institution5.2.1) Organizational Chart of the Institution: -10-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  26. 26. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.2.2) Departmental Responsibilities & Key Functions:Finance Department: - Checking invoices and credit notes. - Bank cash and cheques from customer. - Preparing budgets and final accounts.Human Resources Department: - Preparing job descriptions and spesifications. - Arranging and conducting interviews. - Organizing training courses.Information Technology Department: - Developing and adapting information systems. - Planning for Information Systems and IT infrastructure. - Protecting datas. -11-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  27. 27. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.2.3) Key Executives of the Organizations:Name, Surname Department QualificatonALPER BALCI Domestic FTL Group HeadAYKUT AYGÜVEN Warehouse Operations Group HeadCEM KUMUK Land Freigth Forwarding Group HeadUTKU UYMAZ Domestic FTL Director of Sales and MarketingANIL HAġĠMOĞLU Domestic Distrubutions Director of Domestic DistrubutionsĠLKER ÖZKOCACIK Domestic Distrubutions Director of Domestic DistrubutionsM. SADIK KARACAOĞLU Finance Director of FinanceMETĠN MERĠÇ Domestic Distrubutions Director of Customer RelationsGÖKSENĠN CESUR Land Freigth Forwarding Director of Land Freigth ForwardingÖZER KORKMAZ Domestic FTL Director of Domestic FTL -12-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  28. 28. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.3) Departmental Organizational Structure & Functions5.3.1) Authority and Responsibility Relationship Within the Department :Name, Surname Department QualificatonALPER BALCI Domestic FTL Domestic FTL Group HeadUTKU UYMAZ Domestic FTL Director of Sales and MarketingÖZER KORKMAZ Domestic FTL Director of Domestic FTL5.3.2) Departmental Job Descriptions & Job Specifications:Domestic FTL Group Head: He is the responsible person of Domestic FTL. He controls thedepartmental relations. He carries responsibility for overseeing and monitoring all dailytransportations.Director of Sales and Marketing: He reviews marketing activities with all applicable management. Hecoordinates and assists the department managers in developing annual marketing plans. He isresponsible for internal employee growth and will schedule and supervise orientation for new divisionemployees and update employees regularly on new product knowledge.Director of Domestic FTL: He is responsible for all of domestic FTL operations. -13-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  29. 29. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.3.3) Relations with Other Departments:Finance Department: Domestic FTL Department reports and conveys all documents‟ orginals, invoicesto Finance Department.Domestic Distrubutions Department: Domestic FTL Department works with Domestic DistrubutionsDepartment to find a truck.Warehouse Operations Department: Domestic FTL Department works with Warehouse OperationsDepartment when goods should be protected in warehouse.5.3.4) Key Challenges Faced by the Department:- Finding truck in summers becomes difficult.- Every projects needs greath attention to follow all the processes.- Some documents such as invoices and freight bills may be imperfect.-Sometimes accident rate is increase.5.3.5) Possible Solutions to Key Challenges:- Employees spend extra time to find truck.- All processes are planned carefully by the department for avoiding any problem arise.- Documents are controlled rigorously.- Drivers must be transport goods like their own goods. -14-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  30. 30. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.4) Swot AnalysisStrengths:- Number of middle level manager in headquarter- High volume business- Technology and security- Widespread distribution network and regional warehouses- Brand name- Known in the market- Business ethics and reliability- Excellent sales staff- Owned Fleet- Advance and balance payment system- Advertising and promotion activitiesWeaknesses:- Lack of confidence of suppliers- Contracts which are belong the relations- More than half of endorsement belongs a few companies -15-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  31. 31. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEOpportunities:- Inceases the capacity of outsource- Increases investments of global companies- Increases demand of integrated logistics- Increases production capacity of Turkey- Tonnage controls are under controlThreaths:- Changing cost entries- Increases of competition- Decreases of manufacturer‟s profit and going to cut logistics costs- Increases production capacity of Turkey- Seasonal price fluctuations -16-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  32. 32. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.5) Contributions5.5.1) Skills Developed During the Internship- After witnesing the live logistical operations, I consolidate that I learned before in university.- I found the chance to improve my English.- I developed my skills of using computer.- I learned more about Microsoft Excel properties.- I gained business dicipline.- All people helped me like I am a new employee. This situation teached me working professional.- I developed paying attention to everything in the business life.5.5.2) Responsibilities Taken- Preparing invoice task.- Checking freight bills.- Calling drivers who has not given the freight bills.- Determining the length of inter-city highways for pricing.- Taking invoices to important companies.- Creating driver and car registrations.- Preparing necessary documents for group head. -17-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  33. 33. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCE5.5.3) Future PlansIn the future, I want to be a top level manager. For this reason, I should work hard. I know that I amthe not only one person who want to be manager. So working is not the only one way to reach mygoals. Improving myself is important too. I should improve my language and my other skills. I will beat one of my internship companies as an employee. After some work experiances, I want to establishmy own company or help to establish my family company. I know that I will face with lots of problemsin the business life and it is stressful. Lastly, when I retire, I will start to live in „Black Sea Region‟without stress and problem. -18-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  34. 34. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 6: REFERANSLAR (PART 6: REFERENCES)- International Union of Railways:http://www.uic.org/- Horoz Logistics:http://www.horoz.com.tr- Uluslararası Nakliye Lojistik Terimleri Sözlüğü:http://www.egetir.com.tr/yararlibilgiler/sozluk.doc- Horoz Holding Book:(Prepared by Human Resources Department) -19-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938
  35. 35. T.C. YEDİTEPE ÜNİVERSİTESİ / YEDITEPE UNIVERSITY TİCARİ BİLİMLER FAKÜLTESİ/FACULTY OF COMMERCEKISIM 7: EKLER (PART 7: APPENDICES) -20-ÖĞRENCİNİN SOYADI VE ADI / (Last Name & Name) : ARSLAN,EMRE CANÖĞRENCİ NUMARASI / (Student’s Registration Number) : 281310057YTÜ/ BÖLÜMÜ / (Student’s Department) : INTERNATIONAL LOGISTICS AND TRANSPORTATIONSÖĞRENCİNİN İMZASI / (Signature of The Student) :STAJ BAŞLANGIÇ TARİHİ / (Beginning Date) : 06/06/2011STAJIN BİTİŞ TARİHİ / (Ending Date) : 15/07/2011İŞYERİNİN ÜNVANI VE ADRESİ (Name & Address Of Institution) : HOROZ LOGISTICS AND CARGO SERVICES INDUSTRIALTRADING INC. / HARAMİDERE HOROZ TESİSLERİ NAMIK KEMAL MAH. ADİLE NAŞİT BULVARI NO: 56 ESENYURT/İSTANBULİŞYERİNDEKİ YETKİLİ KİŞİNİN ADI VE SOYADI / DEPARTMANI / TELEFON NO.(Full Name Of The Responsible Person, Dept. & Tel. No.) : KILIÇ, GÖKHAN / DOMESTIC FULL TRUCK LOAD FORWARDING /533 686 47 10YETKİLİ KİŞİNİN GÖREVİ: (Position Of The Responsible Person) : DIRECTOR OF CUSTOMER RELATIONSYETKİLİ KİŞİNİN İMZASI VE MÜHÜRÜ: ( Signature & Stamp) : 26 Ağustos YerleĢimi, KayıĢdağı Caddesi, 34755 KayıĢdağı /Ġstanbul www.yeditepe.edu.tr Tel: (0-216) 578 0000 Fax: (0-216) 578 1938

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