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A Kaleidoscope of Perspectives on
Our Future, Leadership and Change

           October 4, 2012




             Source: World Business Forum, NYC October 3 –
             4th 2012
             This document intends to share author’s learning, ideas and personal
             reflection on the topic. If you intend to quote or replicate any part of this
             presentation, acknowledgement of this document and other authors
             cited in this document as your sources would be greatly appreciated
                                                                                             1
Table of Content



• Our Future

• Leadership




                   2
Predicting the future

Don Tapscott
• Future is not to be predicted but to be achieved
• Industrial age will end
• Old societal / business model is based on nation states, we are going into
  age of networked intelligence which is the age of collaboration

Fareed Zakaria
• Political stability is the bedrock
• There is never a straightline projection
• Be prepared to downsize and build resilience
• Don’t fight change, be open to it




                                                                               3
Future of Work

Lynda Gratton -
1. Serial mastery – be an expert and build expertise in certain discipline, as middle
     management jobs are disappearing
2. Collaborating across boundaries – e.g. Unilever’s chocolate deodorant
     http://www.youtube.com/watch?v=POJE-AVV7cU
3. Nowhere to hide – authenticity
4. Meaningful network – with 3 groups of people
    –     One that possess some skills as you and run at the same speed
    –     Big ideas crowd – someone that inspires you
    –     Regenerative loving relationship (emotional support)

•   Lost legitimacy – people don’t think corporations are what they say they are
•   Building resilience going in the future is key – with lots of environmental and social
    challenges – company needs to help people build: 1) intellectual, social and emotional capital




                                                                                                 4
Table of Content



• Our Future

• Leadership




                   5
Humility + Will = Level 5 Leadership

                           •   Jack Welch – what he looks for in a
                               leader
                                 – Great leader is a generous coach
                                 – Leadership quality
                                      • Energy
                                      • Energize others
                                      • Edge (can say yes and no
                                         definitively)
                                      • Execute
                                      • Generosity gene (promote
                                         good people, like to see
                                         people win)
                                 – Love your job but ready to leave:
                                    you can’t be afraid
                                 – For change to happen effective:
                                    people need to care, take time to
                                    communicate and the benefits to
                                    the people need to be explained


                                                                        6
Good to Great


                                          Jim Collins
                                          • 20 mile mark – fanatic discipline
                                          • Fire bullets, then cannon – empirical
                                             creativity
                 Fanatic                  • Blend creativity with discipline is
                Discipline
                                             powerful
                                          • Plan for “when”, it is not about Not If
                                             but When – build buffers
                 Level 5
                Ambition



   Productive                Empirical
    paranoia                 creativity

                                                    http://www.bbc.co.uk/history/british/britain
                                                    _wwone/south_approaches_01.shtml
                                                                                                   7
Great tips – building leaders, we are all leaders

Mark King – TaylorMade – Adidas Golf
• Incrementalism is not the way to compete
• Lead the way for change is to obsolete what you have accomplished

Barbara Corcoran - Real Estate Entrepreneur
• Great at failure
• 2 types of people – expanders and containers (work well together)

Robert Gates – Former US Secretary of Defense
• Act as a guide and show the way
• Transparency in decision making
• Candor – don’t say one thing and do another
• Courage
• Never get imprisoned by the advice of others
• Responsibility of leaders is to fight short-term pressure
• If you get voted out, get voted out!

Richard Branson
• Love new challenges, don’t waste a minute of time
• Let your hair down
• Be a good listener

                                                                      8
Most leadership development is formulaic – but you
should play to your strengths
               •You are a practical, concrete thinker who is at your most powerful when
1 ADVISOR       reacting to and solving other people's problems.


               • You are a catalyst. Your power lies in your craving to put two things together to
2 CONNECTOR     make something bigger than it is now.


               •You make sense of the world, pulling it apart, seeing a better configuration, and
3 CREATOR       creating it.


               •You are a level-headed person whose power comes from keeping the world in
4 EQUALIZER     balance, ethically and practically.


               •You engage people directly and convince them to act. Your power is your
5 INFLUENCER    persuasion.


               •You see the world as a friendly place where, around every corner, good things
6 PIONEER       will happen. Your distinctive power starts with your optimism in the face of
                uncertainty.

               •You sense other people's feelings, and you feel compelled to recognize these
7 PROVIDER      feelings, give them a voice and act on them.

                                                                                                     Self aware
               •You are the host of other people's emotions. You feel responsible for them, for
8 STIMULATOR    turning them around, for elevating them.
                                                                                                     Perceptive
               •You are thrilled by the potential you see in each person. Your power comes           Authentic
9 TEACHER       from learning how to unleash it.



                      Source: http://standout.tmbc.com/gui/soIndividual
                                                                                                                  9
The value of brand can be measured

                   Brand Strength

                   • Brand strength measures the ability of the brand to secure the
                     delivery of expected future earnings.

                   Financial Performance

                   • Financial performance measures an organization's raw financial
                     return to the investors. For this reason, it is analyzed as economic
                     profit, a concept akin to Economic Value Added (EVA).

                   Role of Brand

                   • Role of brand measures the portion of the decision to purchase
                     that is attributable to brand—this is exclusive of other aspects of
                     the offer like price or feature.

http://www.interbrand.com/en/best-global-brands/2012/Best-Global-Brands-2012.aspx
•     http://www.interbrand.com/Libraries/Articles/Brand_Valuation_Final.sflb.ashx

                                                                                            10
Global Brands


                 2                                                            4
                 Apple                                                        Google
                 +129%                                                        +26%
                 $76,568M                                                     $69,726M



                                                7
                                                McDonald
                                                +13%
                                                $40,062M
-2%                                                                        +12%
$57,853M                                                                   $39,385M
           http://www.interbrand.com/en/best-global-brands/2012/Best-Global-Brands-2012.aspx
           •     http://www.interbrand.com/Libraries/Articles/Brand_Valuation_Final.sflb.ashx   11
Top Canadian Brands

•   TD              $9,643M     +45%
•   Thomson Reuters $9,548M     +1%
•   RBC             $7,929M     +28%
•   Blackberry      $6,446M     +7%
•   Scotiabank      $3,965M     +84%
•   Tim Hortons     $3,441M     +30%
•   Lululemon       $3,245M     +292%
•   Shoppers Drug Mart$3,179M   -7%
•   Bell            $3,059      +25%
•   Rogers          $2,998      +32%




                                        12

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Leading Change 100712

  • 1. A Kaleidoscope of Perspectives on Our Future, Leadership and Change October 4, 2012 Source: World Business Forum, NYC October 3 – 4th 2012 This document intends to share author’s learning, ideas and personal reflection on the topic. If you intend to quote or replicate any part of this presentation, acknowledgement of this document and other authors cited in this document as your sources would be greatly appreciated 1
  • 2. Table of Content • Our Future • Leadership 2
  • 3. Predicting the future Don Tapscott • Future is not to be predicted but to be achieved • Industrial age will end • Old societal / business model is based on nation states, we are going into age of networked intelligence which is the age of collaboration Fareed Zakaria • Political stability is the bedrock • There is never a straightline projection • Be prepared to downsize and build resilience • Don’t fight change, be open to it 3
  • 4. Future of Work Lynda Gratton - 1. Serial mastery – be an expert and build expertise in certain discipline, as middle management jobs are disappearing 2. Collaborating across boundaries – e.g. Unilever’s chocolate deodorant http://www.youtube.com/watch?v=POJE-AVV7cU 3. Nowhere to hide – authenticity 4. Meaningful network – with 3 groups of people – One that possess some skills as you and run at the same speed – Big ideas crowd – someone that inspires you – Regenerative loving relationship (emotional support) • Lost legitimacy – people don’t think corporations are what they say they are • Building resilience going in the future is key – with lots of environmental and social challenges – company needs to help people build: 1) intellectual, social and emotional capital 4
  • 5. Table of Content • Our Future • Leadership 5
  • 6. Humility + Will = Level 5 Leadership • Jack Welch – what he looks for in a leader – Great leader is a generous coach – Leadership quality • Energy • Energize others • Edge (can say yes and no definitively) • Execute • Generosity gene (promote good people, like to see people win) – Love your job but ready to leave: you can’t be afraid – For change to happen effective: people need to care, take time to communicate and the benefits to the people need to be explained 6
  • 7. Good to Great Jim Collins • 20 mile mark – fanatic discipline • Fire bullets, then cannon – empirical creativity Fanatic • Blend creativity with discipline is Discipline powerful • Plan for “when”, it is not about Not If but When – build buffers Level 5 Ambition Productive Empirical paranoia creativity http://www.bbc.co.uk/history/british/britain _wwone/south_approaches_01.shtml 7
  • 8. Great tips – building leaders, we are all leaders Mark King – TaylorMade – Adidas Golf • Incrementalism is not the way to compete • Lead the way for change is to obsolete what you have accomplished Barbara Corcoran - Real Estate Entrepreneur • Great at failure • 2 types of people – expanders and containers (work well together) Robert Gates – Former US Secretary of Defense • Act as a guide and show the way • Transparency in decision making • Candor – don’t say one thing and do another • Courage • Never get imprisoned by the advice of others • Responsibility of leaders is to fight short-term pressure • If you get voted out, get voted out! Richard Branson • Love new challenges, don’t waste a minute of time • Let your hair down • Be a good listener 8
  • 9. Most leadership development is formulaic – but you should play to your strengths •You are a practical, concrete thinker who is at your most powerful when 1 ADVISOR reacting to and solving other people's problems. • You are a catalyst. Your power lies in your craving to put two things together to 2 CONNECTOR make something bigger than it is now. •You make sense of the world, pulling it apart, seeing a better configuration, and 3 CREATOR creating it. •You are a level-headed person whose power comes from keeping the world in 4 EQUALIZER balance, ethically and practically. •You engage people directly and convince them to act. Your power is your 5 INFLUENCER persuasion. •You see the world as a friendly place where, around every corner, good things 6 PIONEER will happen. Your distinctive power starts with your optimism in the face of uncertainty. •You sense other people's feelings, and you feel compelled to recognize these 7 PROVIDER feelings, give them a voice and act on them. Self aware •You are the host of other people's emotions. You feel responsible for them, for 8 STIMULATOR turning them around, for elevating them. Perceptive •You are thrilled by the potential you see in each person. Your power comes Authentic 9 TEACHER from learning how to unleash it. Source: http://standout.tmbc.com/gui/soIndividual 9
  • 10. The value of brand can be measured Brand Strength • Brand strength measures the ability of the brand to secure the delivery of expected future earnings. Financial Performance • Financial performance measures an organization's raw financial return to the investors. For this reason, it is analyzed as economic profit, a concept akin to Economic Value Added (EVA). Role of Brand • Role of brand measures the portion of the decision to purchase that is attributable to brand—this is exclusive of other aspects of the offer like price or feature. http://www.interbrand.com/en/best-global-brands/2012/Best-Global-Brands-2012.aspx • http://www.interbrand.com/Libraries/Articles/Brand_Valuation_Final.sflb.ashx 10
  • 11. Global Brands 2 4 Apple Google +129% +26% $76,568M $69,726M 7 McDonald +13% $40,062M -2% +12% $57,853M $39,385M http://www.interbrand.com/en/best-global-brands/2012/Best-Global-Brands-2012.aspx • http://www.interbrand.com/Libraries/Articles/Brand_Valuation_Final.sflb.ashx 11
  • 12. Top Canadian Brands • TD $9,643M +45% • Thomson Reuters $9,548M +1% • RBC $7,929M +28% • Blackberry $6,446M +7% • Scotiabank $3,965M +84% • Tim Hortons $3,441M +30% • Lululemon $3,245M +292% • Shoppers Drug Mart$3,179M -7% • Bell $3,059 +25% • Rogers $2,998 +32% 12