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ECLReferenceStats2009 ECLReferenceStats2009 Presentation Transcript

  • Education Centre Library Reference Statistics Patterns and Trends Compiled by: Gail Gillespie, June 1, 2009
  • Total Reference Transactions By Week &Term
  • Reference Transactions, Weekly Totals, Spring & Summer Terms, 2006-07 to 2008-09 500 450 400 No. of Transactions 350 300 2006-07 250 2007-08 200 2008-09 150 100 50 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Week
  • Reference Transactions, Weekly Totals, Fall Term, 2006-07 to 2008-09 500 450 400 350 No. of Transactions 300 2006-07 250 2007-08 200 2008-09 150 100 50 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Week
  • Reference Transactions, Weekly Totals, Winter Term, 2006-07 to 2008-09 500 450 400 350 No. of Transactions 300 2006-07 250 2007-08 200 2008-09 150 100 50 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Week
  • Reference Transactions By Type & Time of Day
  • No. of Transactions by Type 2006-07 to 2008-09 10000 12 1456 3 20 8000 1466 1413 2335 No. of Transactions 2090 6000 2195 Research Appt Phone > 3 min 4000 < 3 min 6176 5196 4582 2000 0 2006-07 2007-08 2008-09 Year
  • % of Total Transactions by Type, 2006-07 to 2008-09 < 3 min > 3 min Phone Research Appt 0.2% 0.0% 0.1% 17.2% 16.7% 14.6% 23.4% 23.9% 26.7% 59.3% 61.9% 55.8% 2006-07 2007-08 2008-09
  • No. of Transactions by Time of Day, 2006-07 to 2008-09 10000 1238 838 8000 942 4038 No. of Transactions 6000 3739 6 to closing 3351 1 to 6/ 2 to closing opening to 1 / 2 4000 4703 2000 3918 4178 0 2006-07 2007-08 2008-09 Year
  • % of Total Transactions by Time of Day, 2006-07 to 2008-09 opening to 1 / 2 1 to 6/ 2 to closing 6 to closing 11% 10% 12% 41% 43% 40% 48% 48% 47% 2006-07 2007-08 2008-09
  • Total # Reference Transactions, Weekdays & Weekends, 2006-07 to 2008-09 12000 10000 855 643 8000 626 No. of Transactions 6000 Weekends Weekdays 9124 4000 8112 7584 2000 0 2006-07 2007-08 2008-09 Year
  • Library Classes
  • No. of Library Classes by Month, Fall Term, 2006-07 to 2008-09 80 70 60 50 2006-2007 40 2007-2008 2008-2009 30 20 10 0 September October November December
  • No. of Library Classes by Month, Winter Term, 2006-07 to 2008-09 40 35 30 25 2006-2007 20 2007-2008 2008-2009 15 10 5 0 January February March April
  • Detailed Statistics January 26 to Feb. 1, 2009 March 2 to 8, 2009
  • Total # Transactions by Category, Jan. 26 - Feb. 1 (W1) & March 2 - 8 (W2), 2009 400 350 300 250 W1 200 W2 Average 150 100 50 0 Reference Technical Phone
  • Average No. of Reference Transactions by Category and Day of Week, Jan. 26 - Feb. 1 & Mar. 2 - 8, 2009 100 90 80 70 No. of Transactions 60 50 Phone Technical 40 Reference 30 20 10 0 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Day of Week
  • Total # Transactions by Type, Jan. 26 - Feb. 1 (W1) & March 2 - 8 (W2), 2009 100 80 60 W1 40 W2 Average 20 0
  • Total # Transactions by Time of Day, Jan. 26 - Feb. 1 (W1) & Mar. 2 - 8 (W2), 2009 32 31 30 29 28 27 26 25 24 23 22 21 20 W1 # Transactions 19 18 W2 17 16 15 Average 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 Time of Day