Sap analytics   creating smart business processes
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Sap analytics creating smart business processes Presentation Transcript

  • 1. SAP Analytics Creating Smart Business Processes James Ward Senior Technical Evangelist Macromedia Claus Grünewald VP Solution Management SAP AG
  • 2. First-Hand Information In this presentation, we will examine the following topics: The SAP analytics strategy meets the ESA concept and connects people to business processes SAP analytics empowers the business user with actionable business insights How to bring life to enterprise data through enhanced usability, richness, and convenience © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 2
  • 3. Agenda SAP Analytics Strategy What‘s new on SAP Analytics? Flex brings life to enterprise data Summary © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 3
  • 4. The three Strategic Intents 1. Focus on the non-consumer of analytics Current penetration rate of analytics among users is at max 25% Beyond reporting, traditional vendors focus mostly on specialist users with the highest ROI per user 2. Seek broad and fast impact instead of deep and detailed In order to make analytics a differentiator against the traditional vendors, SAP includes analytics in most business processes, scenarios and business roles. Content architecture that allows for re-use where possible and extension where needed Establish analytic composites as integral part of SAP’s solutions offering 3. SAP executes on delivering packaged analytics evolving into embedded analytics Develop the market from a do-it-yourself to a market for packaged analytics solutions that can be adapted easily Develop highly attractive analytic composites demonstrating the value of packaged composite analytics Make BI Content available as ESA services © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 4
  • 5. Analytics Value Drivers for customers Sample Analytic Applications Enhances SAP product value proposition Comprehensive analytic portfolio of over 100 analytic applications Spanning the complete value network Insight in the context of business process Intelligent, composite applications Combining analytics, transactions and collaboration Industry specific SAP Analytics launched at SAPPHIRE available in late 2005 © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 5
  • 6. Agenda SAP Analytics Strategy What‘s new on SAP Analytics? Flex brings life to enterprise data Summary © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 6
  • 7. Product Offering – SAP Analytics Analytic Application Comprehensive analytics portfolio Function- and industry-specific analytic applications Deliver pre-packaged best business practices Empower business users Actionable business insights in the context of the business process Embedded analytics within mySAP solutions Delivering value for all business users Deliver on SAP’s ESA vision No code to write leveraging modular, drag-and-drop, WYSIWYG approach Focus on simplicity, ease of use, and low TCO Expose the business logic of analysis not the technical connectivity Intelligent, composite business processes integrating analytics, transactions and collaboration © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 7 Creating Analytic Applications SAP Analytics enables organizations to perform Business Analysis Provides users with in-depth insights into their business processes. Visualization features drive visibility and understanding Out-of-the-box analytic applications provide bestpractice business analysis. Creation & Modification of Analytical Apps Easy and intuitive to modify based on business needs. No Coding required. Create Analytical Applications without IT intervention.
  • 8. SAP Analytics Design Tool Visual Composer © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 8
  • 9. VC BI KIT Embedding analytical data Extended connectivity based on BI Java Connectors BI ODBO and BI XMLA connector MS Analysis Services, SAS, Hyperion BI JDBC connector RDBMS, CSV, Excel, … BI SAP Query connector mySAP ERP data Native BW Web API BEx Queries, BEx Templates Tools for building queries on diverse data sources Templates for OLAP and relational queries: Ranking, Variance, Trend.. Wizard for freeform OLAP and relational queries: joins, filters, sorting SQL Editor MDX Editor © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 9
  • 10. Pattern xx: Dynamic Form (Chart + Table) Visual Composer Output: Description: Composite, interactive data display. Selection made in form automatically updates data displayed in chart and table. VC Tips: The form component provides the frame for this pattern. Set this form’s frame style to “Primary frame” and Send to Back ( ). Set frame style for both chart and table to “Transparent”. Show only titlebar (with a meaningful title) in top form component; show only toolbar in chart and table components. If a single drop-down menu is the selection mechanism (as shown above), no “Submit” button is necessary – menu selection alone triggers update (menu field’s action type is “Submit” in Control Properties). Otherwise, use an explicit “Submit” button. If chart units are not obvious from context, display them in framing component’s titlebar, or in chart legend, as needed. Note: VC does not yet allow formatting of numeric units (e.g., changing “2000” to read “2,000” or “2k”) in forms, tables or charts (axis values, etc.). This is a known issue and a resolution is forthcoming. © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 10
  • 11. Customer Validation at SAP Insider Conference Comments from Peter Loop Chief Architect for SAP Applications Intel Corporation “This is more than a dashboard; this is an actionable dashboard, a true analytic application.” “It combines the level of detailed information needed to make a decision with transactional choices for the user.” “These are light applications, supporting a single task within a particular role.” “Analytic applications are the future of SAP.” Traditional Dashboard Overview Summary Analytic Application © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 11 Details
  • 12. FI example Blocked Order List Support for the credit manager to decide whether sales orders that are blocked due to a failed credit limit check should be released or canceled. Combines transactional data from ERP Financials with BI / customer data and KPIs to make better decisions. Usually this data is spread across multiple systems and it is hard for the credit manager to collect all the data needed. Final step in the process would be the release / cancel of an order. © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 12
  • 13. SAP Analytics – 100+ Analytic Applications Manufacturing SCM High-tech Overall Equipment Effectiveness Global Capacity Utilization SCM Forecast Analytics OEE Performance Global Inventory View Service Performance Analytics Yield OEE Order Analytics Service Profit Analytics Availability - OEE Warehouse Stock Analysis NPDI Projects Analytics OEE-Yield Scrap Warehouse Workload Historical View Scrap Quantities Analysis - Plant Level Responsive Replenishment Automotive Capacity Utilization - Plant Level Delivery Performance Inventory Overview Demand/Supply Match ICH Alert Monitoring: SMI Supervisor at Customer Material Utilization Material Availability Analytics Material Consumption Value Supplier Rating Monitor Quality - Problem Analysis ICH Alert Monitoring: RP Supervisor at Customer EC&O Production Flexibility PLM Plan Realization Projects Dashboard Manufacturing Order analysis Quality Dashboard A&D Material Costing T/A Take from Stock or Buy Dashboard Pilot Report Cost Components Split and Unit Costs Production Analysis - Variance Manufacturing Activity Analysis Facility Operations - Damage Analytics Vendor Analytics EHS Waste Approvals - Quote of released quantities IM&C Service Manager Work area, Exposure Log VP of Sales Average Number of Incidents per 1000 Employees NPDI - Product Line Manager © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 13 Demand Overview
  • 14. SAP Analytics – 100+ Analytic Applications HCM Mill Retail Headcount Cockpit Sales Overview by Plant Replenishment Planner Travel Management - planning Mill Profitability Category Manager Strategic Workforce Planning Mill Revenue Store Manager Line Manager Analytics - staff Chemicals CP&LS Overtime-Illness Times and Costs Customer Profitability Analysis Category Price Analysis Recruiting Analytics Training Administrator Analytics – Attendance Category Cockpit Oil& Gas Channel Performance Bulk shipment tracking Category Promotion Analysis FIN Brand Analytics Corporate Governance Corporate Governance - Remediation Mining Trade Marketing Analytics Mining Production Performance AFS Reseller Corporate Governance - Overview Corporate Governance - Design Credit Monitor Blocked Order List Early Warning List SRM Clinical Study Material Analytical Application Contract Management Category Management Supplier Order Management Payment Behavior Monitor Consolidation Profit Center Analytics Line Manager Analytics – budget © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 14 Service & Asset Management Downtime Analysis Maintenance Cost Monitor – Work View Maintenance Cost Monitor – Equipment
  • 15. SAP Analytics – 100+ Analytic Applications CRM Banking Healthcare Manage Sales Pipeline Regulatory Capital Requirements Hospital Contribution Margin Win Loss Analysis Defaulted Exposures DRG Monitor Service Manager Overview of Collaterals and Guarantees Occupancy Monitor Marketing Planning Material Management Healthcare Channel Manager Insurance Partner Manager Expenditure Detail Telco E-Commerce Manager Expenditure Trend Dealer Manager Channel Manager IC Manager Public Sector Network Management Tax and Revenue Management Media Grantee Management FI/CA PCP Analytics – By Title Funds Management Collections Agent Advertising Analytics – Booking Unit Entertainment Analytics – By Title Credit Management Professional Services Client and Engagement Management Admission Overview Logistics Service Provider Logistical Sales Manager Logistics Transportation Management Higher Education & Research Utilities Process Manager Utilities Meter Reading Administrator Utilities Sales Analyst Utilities © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 15 Registration Overview
  • 16. SAP Analytics Architecture Partner, ISV SAP Analytics Macromedia Flash Player Netweaver 2004 Macromedia Flex Server Portal 6.0 BI 3.5 VC 6.0 BI Kit part of VC installation SAP NetWeaver Composition Platform BI, BI Kit, Visual Composer, Portal Legacy Legacy System System 3rd 3rd Party Party SAP SAP BI BI SAP SAP CRM CRM SAP SAP Partner Partner © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 16 SAP SAP ERP ERP Backend Systems depending on Analytic Application SAP OLTP >= 4.0B SAP CRM >= 4.0 SAP SCM >= 4.0B
  • 17. Paradigm Shift: From Database to BPM Integration read/ write read transact Business Process Component Business Object Process Agents Event local DB Business Process Component BPM SEND Business Object Process Agents Event local DB © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 17 Business Process Component BPM SEND Business Object Process Agents Event local DB SEND
  • 18. ESA and Composite Applications Composite Application transact read local DB Business Object Business Process Component Business Object Process Agents Event Process Agents post BPM Send local DB © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 18 read/ write transact Business Process Component Business Object Process Agents Event local DB Send
  • 19. Agenda SAP Analytics Strategy What‘s new on SAP Analytics? Flex brings life to enterprise data Summary © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 19
  • 20. Rich User Experiences on Any Device IM Blog Aggregators Now there are many windows into the digital world One device/one interface is a thing of the past Enterprise Data Visualization is Extremely Complex and Difficult 1995 2000 © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 20 2005
  • 21. The Need for Rich User Experiences Large data sets are very hard to interact with and visualize High error rates due poor information architecture Process abandonment due to poor Experience design Slow and unresponsive HTML pages Customer/Employee/Business Partner frustration translates to lack of loyalty © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 21
  • 22. Rich User Experiences to Enterprise Data CRM example Sales Order Analytics © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 22
  • 23. Macromedia Flex - Services Oriented Client Front End Data & business logic extend to client Client side data & view manipulation without page refreshes OS agnostic Client Tier SOA Data Manipulation via Web Services Presentation Tier Rich User Experience of SOA Data SOC Services Oriented Client Back End Data model Services Messaging Persistence OS agnostic Clean patterns Business Tier Connects to business objects Integration Tier Connectors to data and legacy systems SOA / ESB Resource Tier Databases, external systems and legacy resources © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 23
  • 24. How Flex Works User Machine Client Tier Flash Client Application Request App Server Presentation Tier Business and Transaction Logic Integration Tier 1. Generate UI 2. Connect UI to enterprise data and logic Macromedia Flex Presentation Server Business Tier Data Request Connectors to Data and Legacy Systems Resource Tier DBMS LDAP © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 24 CRM/ ERP/CM Web Svcs.
  • 25. Flex Presentation Tier Flex Presentation Server Flex Application Framework MXML ActionScript Powerful Tooling IDEs and Text Editors Flex Class Library Flex Builder Flex Runtime Services SAP Visual Composer J2EE and .NET © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 25
  • 26. Flash Adoption on PCs1 100 90 Penetration Percentage (%) 80 70 FLASH 80% in ~12 months 60 50 OTHERS Internet Explorer 6: 77% in 51 months2 Windows XP: 65% after 45 months3 Java v1.4.x: 33% after 49 months4 40 30 20 10 FLASH 3 FLASH 4 FLASH 5 FLASH 6 FLASH 7 FLASH 8 0 06 09 12 03 06 09 12 03 06 09 12 03 06 09 12 03 06 09 12 03 06 09 12 03 06 09 12 03 06 09 12 03 06 09 12 1998 1 NPD 1999 2000 2001 2002 2003 2004 2 Omniture 9/04, 3 North America (June SAP Business Intelligence and Analytics PCWorld (IE6 8/01) © SAP AG 2005, 2004) Conference / B4_Gruenewald / 26 Omniture 5/05, MSFT (WinXP 2/01) 2005 4 GC 2006 Stats, Sun (J2SE 1.4 5/29/01 )
  • 27. Macromedia Flex Architecture Visual Composer & Macromedia Flex are independent modules in NetWeaver AS NetWeaver AS Custom Application SAP Analytics Application Model Control Visualization Macromedia Flex Server Visual Composer Server Business Logic Integration Logic Trasaction Logic Data Logic SAP Flex Components Resource Tier DBMS LDAP CRM/ ERP/CM © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 27 Web Svcs. Analytics Applications utilize Flex Components through Sap Visual Composer Leverage full Macromedia Flex Components in custom applications on NetWeaver AS through full server version Flex 1.5 incl. Flexbuilder
  • 28. Agenda SAP Analytics Strategy What‘s new on SAP Analytics? Flex brings life to enterprise data Summary © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 28
  • 29. Summary Execution not aligned with corporate strategy – SAP focuses on the traditional business user (non-traditional user of analytics). Business insights disconnected from the business process – SAP establishes analytic composites as integral part of its solutions offering. SAP executes on delivering packaged analytics to drive down TCO and cost of deployment foe Analytics. Macromedia Flex brings life to enterprise data through enhanced usability, richness, and convenience. © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 29
  • 30. Further Information Internet www.sap.com/bi or www.sap.com/analytics SAP Service Marketplace: www.service.sap.com Contact person claus.gruenewald@sap.com James.ward@macromedia.com Nomination for Ramp-Up has started – visit the SAP NetWeaver BI booths at the conference or contact your Account Executive! © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 30
  • 31. Questions? © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 31
  • 32. Please fill out the questionnaire and hand it in at the check-in desk at the end of the conference. Thank you! © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 32
  • 33. SAP BUSINESS INTELLIGENCE & ANALYTICS CONFERENCE ONLINE WATCH REPLAYS OF KEYNOTES AND DOWNLOAD SLIDES OF ALL MAIN SESSIONS AT www.sap.com/community © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 33
  • 34. Copyright 2005 SAP AG. All Rights Reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are trademarks or registered trademarks of IBM Corporation. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MaxDB is a trademark of MySQL AB, Sweden. SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages. © SAP AG 2005, SAP Business Intelligence and Analytics Conference / B4_Gruenewald / 34