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The Capital Markets Company
Capco

LinkedIn Presentation
29 July 2009
Contents

      Capco overview
      Transformation
      What we do
       Segment Focus
       Design
       Build
       Operate
       Global Delivery Organization




2 - Capco - July 2009 - Capco confidential
Capco Overview
Capco
Capco is a global, integrated professional services firm dedicated to
the transformation of the Financial Services Industry


                               We are exclusively focused on the Financial Services Industry
                               We integrate our Consulting, Technology and Managed Services to solve the key
 Focus                         issues facing our Financial Services clients
                               The combination of our industry expertise and our Global Delivery results in our
                               unique business model

                               We combine an unrivalled expertise in our industry with innovative new thinking
                               We deliver on the promises we make and transform the operational capabilities
 Uniquely
                               and efficiencies of our clients
 placed
                               It is a uniquely powerful combination that makes Capco the Transformation firm
                               for Financial Services


 We deliver quality, industry content and value by leveraging a Global Delivery Model
 Capco is … the Transformation firm for Financial Services




4 - Capco - July 2009 - Capco confidential
This is Capco
We deliver quality, industry content and value from Design
through Build to Operate leveraging a Global Delivery Model


                                         The Leading Enabler of Transformation in Financial Services


                                             Dedicated to Financial Services – Deep Domain Expertise
                       Capital Markets                                       Institutional & Alternative Investment Management
                       Corporate & Transaction Banking                       Retail Financial Services

                      Design                                         Build                                     Operate
       Transformation Consultant                               Global On/Offshore                            Provider of
          in Financial Services                               Technology Provider                         Managed Services

          Consulting Services                               Technology Services                         Managed Services
      Business strategy & operating                       Complex package integration               Application management
      model design                                        Business process & content
      Architect, design, plan                             management
      IT performance improvement


                                                   Program, Project and Change management

                                                                 Global Delivery
        Onshore: 500+ Financial Services specialists                   India Global Operating Center: 2,500+ technology professionals




5 - Capco - July 2009 - Capco confidential
Capco Global Credentials
Capco represents the next generation business model of professional
services firms

                                                                                                                     Key players
                                                                                                                       Strategy firms
                              Advisory




                                                                                                                       e.g. McKinsey, Booz Allen, BCG,
                                                      Strategy firms                                                   AT Kearney
                                                                                                                       Indian offshore players
      Core Competency Focus




                                                                                                                       e.g. TCS, Wipro, Infosys
                                                                                                                       Global majors
                                                                                                                       e.g. Accenture, Cap Gemini, IBM
                                                                                            Capco                      Capco
                              Implementation




                                                                    Global majors

                                                   Indian
                                                  offshore
                                                  players



                                               Horizontal focus                      Industry focus

                                                                  Domain Expertise
                                                                                                    Capco Analysis



6 - Capco - July 2009 - Capco confidential
Capco Institute
Innovative thinking and research in key financial services issues
position us as the thought leader in our market

The Capco Institute                          Primary research (selection)
                                                Capco London Business School Sourcing Survey
                                                US Banking Profitability Crisis Assessment
                                                Sustaining Growth in Asset Management Profitability
                                                Payments Survey
                                                Operational Risk in Hedge Fund Investments Study
                                                Offshoring FSI Operations Survey (w. Paraas Group
                                                and Baruch College)
                                                Reference Data: the Key to Quality STP (w. Reuters &
                                                Tower Group)
                                                Market Data Management: A Survey (w. Celent and
                                                Inside Market Data)
                                             Industry bodies (selection)
                                                Securities Industry and Financial Markets
                                                Association (STP initiative, Advisory Committee)
                                                Asset Managers Forum
                                                Managed Funds Association
                                                ISITC - International Operations Association
                                                (President’s Advisory Committee)
                                                New York Stock Exchange (Operations Advisory
                                                Committee)
7 - Capco - July 2009 - Capco confidential
Financial Services Expertise
Within the Financial Services Industry, we serve our clients in
multiple market segments

        Asset Management                     Corporate and Transaction Banking




        Capital Markets                      Retail Financial Services




8 - Capco - July 2009 - Capco confidential
Global Footprint
Capco's global organization ensures that we deliver industry based
delivery know how onshore and offshore

  Capco’s global footprint                                                 GDM benefits
                                                         London
                                                         Amsterdam
                                                         Frankfurt                  Cost
    Toronto                                              Antwerp
                                                         Paris
    San Francisco                                        Geneva                  Scalability
    New York
                                                   Bangalore
                                                   Mumbai
                                                                             Value add / Quality
                                                   Pune
     Regional centers
     Delivery centers




      Capco’s deep Financial Services domain knowledge across all centers for consistent
      high quality and value added services for client projects
      Capability for delivering Consulting, Technology and Managed Services solutions by
      integrating requirements to deliver additional value at an optimal cost point
      Combination of global resources and capabilities for projects ranging from onshore to
      offshore delivery options for achieving scalability and customer satisfaction

9 - Capco - July 2009 - Capco confidential
What we do




10 - Capco – March 2008 - Capco confidential
Transformation
The Financial Services industry is transforming - four interrelated
themes have emerged and guide this Transformation

                         Transformation in Financial Services
      A fundamental redesign of the core operating model, not just incremental change

  Industry challenges                         Result                     Key themes

      Regulatory compliance /                  A uniform requirement      Componentization –
      investment                               for scalable operations    standardization of common
      Major increase in volumes /              that are flexible to       process components for re-use
      need for scalability and margin          change and adapt to        Dynamic Sourcing - Smart
      compression                              product features,          sourcing strategies that
                                               service levels             leverage global sourcing
      Acceleration of product
      development                              The ability to meet        advantages
                                               regulatory change          Engineering Operations for
      Increased complexity of
      product                                                             “Process Excellence” -
                                                                          Industrial techniques of
      Client versus product centricity                                    embedding risk and operational
      Merger integration                                                  controls into the operating
      Underinvestment in                                                  processes
      technologies                                                        Technology - New messaging
      Inter/intraday reporting of                                         and workflow layers
      management information



11 - Capco - July 2009 - Capco confidential
Transformation
We apply our competencies and methodologies to transform
entire enterprises, product areas, departments as well as single
processes

 Capco Transformation Methodology                                                                                                                                                                                                                                                                                           Capco services

  Business                                                                                                                                                                                                                                                                                                                   Design the Target
 requirement                                                                                                                                                                                                                                                                                                                 Operating Model by
                 Business requirements                                                                                        Business model                                                                                                     Business service framework         Market assessment
                                                                                                                                                                                                                                                                                                                             developing a set of strategic
                                          Fig ure 1 5: Trea sury & m a rke ts a pp lic atio n arc hite ctu re (Eva SG )
                                                                                                                                                                                                        Draft – w ork in pro gre ss




                                                                                                                                                                                                                                                                                                                             principles to ensure
Current state
architecture                              2 Op e ra ti o s a n te c h o l o y b l e p ri n t d o c u me n t Ap p n d i x A.3 Di a g ra a p p e n d x – O cto b e r 2 0 0 - Ca p co c o n f d e n ti l
                                                        n     d      n g        u                               e                     m           i                     3                i        a
                                                                                                                                                                                                                                                                                                                             alignment of the Target
                  “As is” processes    Existing organisation Application architecture Functional model                                                                                                                                                                                   Project list                        Operating Model with the
                                                                                                                                                                                                                                                                                                                             desired business goals
 Future state                                                                                                                                                                                                                                                                                                                Build the optimum solution
                                                                                                                                                                                                                                                                                                           transformation
                 Functional model      Process overview                                                                                                                                                                                  Technical architecture   Operating model   Organisation model                       by assembling components
                                                                                                                                                                                                                                                                                                                             and orchestrating them
  Benefits &
business case
                                                                                                                                                                                                                                                                                                                             through rich workflow
                   Road map Program schedule & plan Key assumptions & drivers Benefit statement                                                                                                                                                                                                                              ensuring integration and
                                                                                                                                                                                                                                                                                                                             abstraction
  Implemen-
    tation                                                                                                                                                                                                                                                                                                                   Operate the complex and
                  Execution and delivery approach                                                                                                                                                                                     Sourcing options            Quality program Financial case results
                                                                                                                                                                                                                                                                                         Workflow                            heterogeneous application
                                                                                                                                                                                                                                                                                                                             environments in an onshore
 Management            Data         Process                                                                                                                                 Control                                                         Sourcing        Technology        Clients        Quality
                                                                                                                                                                                                                                                                                                                             offshore model and deliver
                                                                                                                                                                                                                                                                                                                             best in class TCO




12 - Capco - July 2009 - Capco confidential
Segments focus
Capco’s proposition is segment based, focused on core industry
issues and differentiated by deep industry content

  Segment focus
                                              A primary focus on addressing the complex trading environments cross
                                              asset class
 Capital Markets
                                              Key topic areas are Derivatives, Securities, Commodities, e-commerce,
                                              Client Management, Market Infrastructure
                                              A primary focus on supporting buy side clients in dealing with the
 Institutional &                              introduction of structured products and derivatives into their portfolios
 Alternative Investment
 management                                   Key topic areas are Hedge Funds, Asset Management, Fund
                                              Administration

                                              A primary focus on margin management, both revenue enhancement and
 Corporate and                                cost efficiency against a backdrop of continuous margin erosion
 Transaction Banking
                                              Key topic areas are Payments, treasury, lending, trade finance

                                              A primary focus on wealth management and the support of a major
 Retail Financial                             market expansion
 Services                                     Key topic areas are customer data, Distribution, Sourcing, Mortgages,
                                              Savings & Investment, Cards


13 - Capco - July 2009 - Capco confidential
What we do
Capco integrates Consulting, Technology and Managed Services
in a Global Delivery Model to create superior value for its clients

  Capco’s key business activities

       Redesign our clients’ business strategies, operating models, IT strategies and architectures
       Deliver industry content to ensure robust solutions to major business problems
       Apply leading management techniques to achieve scalability, agility and process excellence
       Exploit and implement technology to drive efficient Transformation
       Deliver value by deploying a world class, content-led Global Delivery Model


                      Design                                   Build                            Operate
       Transformation Consultant                         Global On/Offshore                    Provider of
          in Financial Services                         Technology Provider                 Managed Services

          Consulting Services                         Technology Services                 Managed Services
      Business strategy & operating                 Complex package integration        Application management
      model design                                  Business process & content
      Architect, design, plan                       management
      IT performance improvement


                                              Program, Project and Change management



14 - Capco - July 2009 - Capco confidential
Core Competencies - Design
Capco’s consulting offerings are designed to drive business,
operational and IT change in the financial services domain

  Design core competencies

                                              We combine Financial Services know how, business consulting, process engineering and
 Business strategy and                        technology skills
 operating model design                       This enables the optimization of the design of business and operating models, and
                                              associated detailed functional models, process and technology architectures


                                              A structured, yet practical and pragmatic approach to developing architecture driven
                                              roadmaps in complex FSI environments
 Architect design plan
                                              We have a toolset to support road mapping and scenario planning, experience across all
                                              segments and a repository of benchmark architectures that is utilised to accelerate delivery


                                              We enable step change performance improvement of IT through a particular focus on the
 IT performance                               quality of service, of IT delivery and cost, generally through enabling successful off-shoring
 Improvement                                  We have full suite of industry specific methods, tools, processes, best practice frameworks
                                              and people qualified in industry standards to ensure high quality deliver




15 - Capco - July 2009 - Capco confidential
Core Competencies – Build & Operate
Capco’s technology offerings focus on domain specific, high
expertise areas of technology implementation and support

  Build core competencies
                                              Deep understanding of the Financial Services functional process and technology
                                              environment enriches our ability to implement and integrate complex vendor technology
 Complex package
                                              In Capital Markets and IAIM we support Murex, Openlink, Sophis, Calypso, Fidessa,
 integration
                                              Advent
                                              In RFS, focused on wealth, we support Odyssey, Simcorp, Temenos

                                              Process excellence via the design and implementation of workflow technology, common
 Business process and                         process components, intra and inter day metrics for cost, quality and control
 content management                           Generally applicable with focus on CTB document intensive processes (eg Lending)
                                              Key partners are Lombardi, Documentum, Systar, ILOG


  Operate core competencies

                                              Deliver of best in class Total Cost of Ownership (TCO) in the complex and
                                              heterogeneous applications environments in an onshore offshore model
 Application management
                                              Primarily focused on the complex trading environment of the capital markets
                                              Packages currently supported include Murex, Openlink, Sophis and Calypso




16 - Capco - July 2009 - Capco confidential
Global Delivery Model (GDM)
Capco has built a GDM to combine the best of offshore delivery
with the best of onshore deep industry expertise


  Capco Global Delivery Model components                          GDM value proposition


                           Financial Services                       We lead with deep industry expertise
                               expertise                            We integrate all our resources in a
                                domain
                                                                    Global Delivery Organization
                                                                    We operate a world class Global
                                                Global Delivery     Operating Center
                                                 Organization
           engagement
             Global

             model




                                                    (GDO)



                                    Capco                           We deploy a global engagement
                                    GDM                             model that integrates our industry
                                                                    expertise with our Global Delivery, in
                                                                    all our locations
                                                                    We provide a ‘one-stop shop’ to meet
                           Global Operations                        complex client requirements in the
                                Center                              Financial Services Industry
                                (GOC)



 The new Global Delivery Model is core to Capco’s own Transformation

17 - Capco - July 2009 - Capco confidential
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Capco LinkedIn Presentation

  • 1. The Capital Markets Company Capco LinkedIn Presentation 29 July 2009
  • 2. Contents Capco overview Transformation What we do Segment Focus Design Build Operate Global Delivery Organization 2 - Capco - July 2009 - Capco confidential
  • 4. Capco Capco is a global, integrated professional services firm dedicated to the transformation of the Financial Services Industry We are exclusively focused on the Financial Services Industry We integrate our Consulting, Technology and Managed Services to solve the key Focus issues facing our Financial Services clients The combination of our industry expertise and our Global Delivery results in our unique business model We combine an unrivalled expertise in our industry with innovative new thinking We deliver on the promises we make and transform the operational capabilities Uniquely and efficiencies of our clients placed It is a uniquely powerful combination that makes Capco the Transformation firm for Financial Services We deliver quality, industry content and value by leveraging a Global Delivery Model Capco is … the Transformation firm for Financial Services 4 - Capco - July 2009 - Capco confidential
  • 5. This is Capco We deliver quality, industry content and value from Design through Build to Operate leveraging a Global Delivery Model The Leading Enabler of Transformation in Financial Services Dedicated to Financial Services – Deep Domain Expertise Capital Markets Institutional & Alternative Investment Management Corporate & Transaction Banking Retail Financial Services Design Build Operate Transformation Consultant Global On/Offshore Provider of in Financial Services Technology Provider Managed Services Consulting Services Technology Services Managed Services Business strategy & operating Complex package integration Application management model design Business process & content Architect, design, plan management IT performance improvement Program, Project and Change management Global Delivery Onshore: 500+ Financial Services specialists India Global Operating Center: 2,500+ technology professionals 5 - Capco - July 2009 - Capco confidential
  • 6. Capco Global Credentials Capco represents the next generation business model of professional services firms Key players Strategy firms Advisory e.g. McKinsey, Booz Allen, BCG, Strategy firms AT Kearney Indian offshore players Core Competency Focus e.g. TCS, Wipro, Infosys Global majors e.g. Accenture, Cap Gemini, IBM Capco Capco Implementation Global majors Indian offshore players Horizontal focus Industry focus Domain Expertise Capco Analysis 6 - Capco - July 2009 - Capco confidential
  • 7. Capco Institute Innovative thinking and research in key financial services issues position us as the thought leader in our market The Capco Institute Primary research (selection) Capco London Business School Sourcing Survey US Banking Profitability Crisis Assessment Sustaining Growth in Asset Management Profitability Payments Survey Operational Risk in Hedge Fund Investments Study Offshoring FSI Operations Survey (w. Paraas Group and Baruch College) Reference Data: the Key to Quality STP (w. Reuters & Tower Group) Market Data Management: A Survey (w. Celent and Inside Market Data) Industry bodies (selection) Securities Industry and Financial Markets Association (STP initiative, Advisory Committee) Asset Managers Forum Managed Funds Association ISITC - International Operations Association (President’s Advisory Committee) New York Stock Exchange (Operations Advisory Committee) 7 - Capco - July 2009 - Capco confidential
  • 8. Financial Services Expertise Within the Financial Services Industry, we serve our clients in multiple market segments Asset Management Corporate and Transaction Banking Capital Markets Retail Financial Services 8 - Capco - July 2009 - Capco confidential
  • 9. Global Footprint Capco's global organization ensures that we deliver industry based delivery know how onshore and offshore Capco’s global footprint GDM benefits London Amsterdam Frankfurt Cost Toronto Antwerp Paris San Francisco Geneva Scalability New York Bangalore Mumbai Value add / Quality Pune Regional centers Delivery centers Capco’s deep Financial Services domain knowledge across all centers for consistent high quality and value added services for client projects Capability for delivering Consulting, Technology and Managed Services solutions by integrating requirements to deliver additional value at an optimal cost point Combination of global resources and capabilities for projects ranging from onshore to offshore delivery options for achieving scalability and customer satisfaction 9 - Capco - July 2009 - Capco confidential
  • 10. What we do 10 - Capco – March 2008 - Capco confidential
  • 11. Transformation The Financial Services industry is transforming - four interrelated themes have emerged and guide this Transformation Transformation in Financial Services A fundamental redesign of the core operating model, not just incremental change Industry challenges Result Key themes Regulatory compliance / A uniform requirement Componentization – investment for scalable operations standardization of common Major increase in volumes / that are flexible to process components for re-use need for scalability and margin change and adapt to Dynamic Sourcing - Smart compression product features, sourcing strategies that service levels leverage global sourcing Acceleration of product development The ability to meet advantages regulatory change Engineering Operations for Increased complexity of product “Process Excellence” - Industrial techniques of Client versus product centricity embedding risk and operational Merger integration controls into the operating Underinvestment in processes technologies Technology - New messaging Inter/intraday reporting of and workflow layers management information 11 - Capco - July 2009 - Capco confidential
  • 12. Transformation We apply our competencies and methodologies to transform entire enterprises, product areas, departments as well as single processes Capco Transformation Methodology Capco services Business Design the Target requirement Operating Model by Business requirements Business model Business service framework Market assessment developing a set of strategic Fig ure 1 5: Trea sury & m a rke ts a pp lic atio n arc hite ctu re (Eva SG ) Draft – w ork in pro gre ss principles to ensure Current state architecture 2 Op e ra ti o s a n te c h o l o y b l e p ri n t d o c u me n t Ap p n d i x A.3 Di a g ra a p p e n d x – O cto b e r 2 0 0 - Ca p co c o n f d e n ti l n d n g u e m i 3 i a alignment of the Target “As is” processes Existing organisation Application architecture Functional model Project list Operating Model with the desired business goals Future state Build the optimum solution transformation Functional model Process overview Technical architecture Operating model Organisation model by assembling components and orchestrating them Benefits & business case through rich workflow Road map Program schedule & plan Key assumptions & drivers Benefit statement ensuring integration and abstraction Implemen- tation Operate the complex and Execution and delivery approach Sourcing options Quality program Financial case results Workflow heterogeneous application environments in an onshore Management Data Process Control Sourcing Technology Clients Quality offshore model and deliver best in class TCO 12 - Capco - July 2009 - Capco confidential
  • 13. Segments focus Capco’s proposition is segment based, focused on core industry issues and differentiated by deep industry content Segment focus A primary focus on addressing the complex trading environments cross asset class Capital Markets Key topic areas are Derivatives, Securities, Commodities, e-commerce, Client Management, Market Infrastructure A primary focus on supporting buy side clients in dealing with the Institutional & introduction of structured products and derivatives into their portfolios Alternative Investment management Key topic areas are Hedge Funds, Asset Management, Fund Administration A primary focus on margin management, both revenue enhancement and Corporate and cost efficiency against a backdrop of continuous margin erosion Transaction Banking Key topic areas are Payments, treasury, lending, trade finance A primary focus on wealth management and the support of a major Retail Financial market expansion Services Key topic areas are customer data, Distribution, Sourcing, Mortgages, Savings & Investment, Cards 13 - Capco - July 2009 - Capco confidential
  • 14. What we do Capco integrates Consulting, Technology and Managed Services in a Global Delivery Model to create superior value for its clients Capco’s key business activities Redesign our clients’ business strategies, operating models, IT strategies and architectures Deliver industry content to ensure robust solutions to major business problems Apply leading management techniques to achieve scalability, agility and process excellence Exploit and implement technology to drive efficient Transformation Deliver value by deploying a world class, content-led Global Delivery Model Design Build Operate Transformation Consultant Global On/Offshore Provider of in Financial Services Technology Provider Managed Services Consulting Services Technology Services Managed Services Business strategy & operating Complex package integration Application management model design Business process & content Architect, design, plan management IT performance improvement Program, Project and Change management 14 - Capco - July 2009 - Capco confidential
  • 15. Core Competencies - Design Capco’s consulting offerings are designed to drive business, operational and IT change in the financial services domain Design core competencies We combine Financial Services know how, business consulting, process engineering and Business strategy and technology skills operating model design This enables the optimization of the design of business and operating models, and associated detailed functional models, process and technology architectures A structured, yet practical and pragmatic approach to developing architecture driven roadmaps in complex FSI environments Architect design plan We have a toolset to support road mapping and scenario planning, experience across all segments and a repository of benchmark architectures that is utilised to accelerate delivery We enable step change performance improvement of IT through a particular focus on the IT performance quality of service, of IT delivery and cost, generally through enabling successful off-shoring Improvement We have full suite of industry specific methods, tools, processes, best practice frameworks and people qualified in industry standards to ensure high quality deliver 15 - Capco - July 2009 - Capco confidential
  • 16. Core Competencies – Build & Operate Capco’s technology offerings focus on domain specific, high expertise areas of technology implementation and support Build core competencies Deep understanding of the Financial Services functional process and technology environment enriches our ability to implement and integrate complex vendor technology Complex package In Capital Markets and IAIM we support Murex, Openlink, Sophis, Calypso, Fidessa, integration Advent In RFS, focused on wealth, we support Odyssey, Simcorp, Temenos Process excellence via the design and implementation of workflow technology, common Business process and process components, intra and inter day metrics for cost, quality and control content management Generally applicable with focus on CTB document intensive processes (eg Lending) Key partners are Lombardi, Documentum, Systar, ILOG Operate core competencies Deliver of best in class Total Cost of Ownership (TCO) in the complex and heterogeneous applications environments in an onshore offshore model Application management Primarily focused on the complex trading environment of the capital markets Packages currently supported include Murex, Openlink, Sophis and Calypso 16 - Capco - July 2009 - Capco confidential
  • 17. Global Delivery Model (GDM) Capco has built a GDM to combine the best of offshore delivery with the best of onshore deep industry expertise Capco Global Delivery Model components GDM value proposition Financial Services We lead with deep industry expertise expertise We integrate all our resources in a domain Global Delivery Organization We operate a world class Global Global Delivery Operating Center Organization engagement Global model (GDO) Capco We deploy a global engagement GDM model that integrates our industry expertise with our Global Delivery, in all our locations We provide a ‘one-stop shop’ to meet Global Operations complex client requirements in the Center Financial Services Industry (GOC) The new Global Delivery Model is core to Capco’s own Transformation 17 - Capco - July 2009 - Capco confidential