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Doug Caldwell Biography
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Doug Caldwell Biography

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  • 1. Biography for Doug Caldwell doug@dougcaldwell.net +1-214-641-4084 @Doug_Caldwell www.dougcaldwell.net Doug is a wizard for O*M*G* Moments which results in learning WOWs! He is a dynamic trainer and engaging speaker with national and international audiences. A task oriented instructor in achieving measurable improvements and attaining goals and team leader for civilian and military projects. His achievements included coaching a retailer that had to park 700 vehicles daily and only had 600 parking spaces or improving manufacturing output by 2,200%. He was with Maritz Performance Improvement Company in their project with Cadillac dealerships to sell more cars and exceed customer expectations. This work resulted in 1,000-car increase in retails sales and customer satisfaction above all other General Motor’s dealerships nationwide. Another success was helping a family owned business discover they didn’t know where they were going as a business and their employees were not involved. The improvement was coaching the leadership team to create company vision and mission statements. Doug has used his task oriented, problem solving ability for continuous improvement with the US government, retail, manufacturing, nonprofit and family owned organizations affecting thousands of adults and youth. He has provided e-learning and personal coaching with more than 1,000 foreign nationals in Japan and South Korea for a point-of-sale checkout system for IBM. His professional career started with enlistment in the Marines serving in the ranks of private to captain. After military service, Texas Instruments employed him in various manufacturing, quality assurance, and customer service positions. At TI he: § Reduced manufacturing cycle time by 30% § Achieved cost saving in excess of $25,000 annually § 18% reduction in manufacturing defects for defense systems § 10% annual growth in new customers being served Doug earned his BA and MBA degrees from Chapman College and the University of Dallas respectively while attending night school. He was chairman of a fund raising effort for the Boy Scouts of America which exceeded the goal by 123%. And he completed the Dallas White Rock Marathon annually for 25 consecutive times and now serves as volunteer. Doug’s effort is to address the journey rather than the destination. Audiences often know the answers to their future improvements. But at times an instructor/facilitator is needed for people to engage in discussion, discover their answers and to make decision(s). An ideal audience would be either inspired or dissatisfied with their current situation, have a vision of future success and ready for the first-steps. *Oh My Gosh!
  • 2. A goal without a deadline is only a dream.