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2012-13 Cal Men's Basketball Renewal Process
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2012-13 Cal Men's Basketball Renewal Process

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Renewal process for season ticket holders that qualify for youth/senior price adjustments to their accounts.

Renewal process for season ticket holders that qualify for youth/senior price adjustments to their accounts.

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  • 1. 2012-13 Men’s Basketball Season Ticket Renewal Step-by-Step Process Questions? Call: (800) GO BEARS (462-3277) Email: GoldStandard@berkeley.edu
  • 2. 2012-13 Men’s Basketball Season Ticket RenewalThis simple step-by-step renewal process is intended for reserved seasonticket holders that fit the following criteria:•Own seats in the Baseline/Ends or Corners, this includes the followingsections within Haas Pavilion: • Baseline/Ends: 4, 8, 9, 10, 14, 18, 22, 23, 24, 28 • Corners: 5, 6, 7, 11, 12, 13, 19, 20, 21, 25, 26, 27•Want to change their some or all of their season tickets into the newyouth/senior pricingThis document is not for patrons that own:•Chairback Seats in Sections 1, 2, 3, 15, 16, 17•Premium Bench Seats in Sections: 4, 8, 9, 10, 14, 18, 22, 28•Reserved Centers Seats in Sections: 1, 2, 3, 15, 16, 17To renew your season tickets please follow the regular renewal process atwww.CalBears.com/tickets Questions? Call: (800) GO BEARS (462-3277) Email: GoldStandard@berkeley.edu
  • 3. Step 1• Visit www.CalBears.com/tickets• Click the “Buy Now” button at the top of the page• This will bring you to the Cal Athletic Ticket Office Online Window Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 4. Step 2• Once at the Cal Athletic Ticket Office online Window• Click the “Season Renewals and Post-Season” button• This will bring you to the account login screen Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 5. Step 3• For returning online customers:• Enter your email address or Account # and personally selected password• Click “Login”• If you have not purchased tickets online previously, you must activate your account by clicking “Link Your Account” and enter your Account # and PIN # Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 6. Step 4• Once logged into your account, click the season that you are renewing Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 7. Step 5• Once you are in the season application, review your renewal• Your order will be the exact seat locations from the 2011-12 season• For patrons that own Baseline/Ends or Corners season tickets and would like to change your seats to our new youth or senior prices, continue on to the next step Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 8. Step 6• Patrons that own Baseline/Ends or Corners season tickets now have the option of purchasing their season tickets at a new youth/senior rate• Your application automatically defaults to the adult price. To order season tickets at the youth/senior rate, REDUCE your ticket quantity to the desired amount within the application• Scroll down on the webpage and under the Additional Items section, click 2012-13 Men’s Basketball Season Tickets Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 9. Step 7• To select youth/senior pricing:• 1. Select the desired Price Level• 2. Enter the quantity of tickets you are changing to the youth/senior price• 3. Click “Add to Application” in the right corner of the page to return to the Application webpagePlease note that when you submit your application you will not see a seat location for the seats that changed price. You will receive the same seat locations from 2011-12 even though you do not see the seat location on the webpage. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 10. Step 8Once back at the Application webpage, you have a couple of options under Additional Items:•1. Purchase a parking pass by clicking 2012-13 Men’s Basketball Season Parking•2. Add a charitable donation to Men’s Basketball to increase your priority pointsReview Your Order•3. Review the youth/senior season tickets you added. You can release these tickets at this time.•4. Review your entire order and total amount due•5. Once you are ready to place your order, click Add To Cart at the bottom of the webpage Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 11. Step 9Your Order is Now Added to the Shopping Cart•Click Priority Mail as the delivery option•Click Checkout when you are ready to pay for your season ticketsYou may view your application details, release the application or entire order at this point. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 12. Step 10Your Order is Almost Complete!•1. Review your account information. If you have changes click Edit Information within the box•2. Enter your credit card information for payment•3. Agree to the terms and conditions by checking the box and click Submit Payment•Once you submit payment, there are no refunds or exchanges. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 13. After Your Order Has Been PlacedWe thank you for your continued support of Cal Men’s BasketballHappy with Your Current Seat Locations?•Once your payment is received you are all set for the upcoming yearWant to Upgrade Your Seats?•Patrons that renew by the deadline of August 15 and want to see what seats are availablefor upgrading are invited to the first-ever Season Ticket Holder Select-a-Seat eventSelect-a-Seat Event•When: Wednesday, Aug. 22 – 6:30pm•Where: Haas Pavilion•Details: A voluntary opportunity to view and upgrade into new seats for the2012-13 Men’s Basketball season. Patrons that are happy with their existing seats donot need to participate and will be renewed in their seats from prior year.For complete details, visit www.CalBears.com/tickets or call (800) GO BEARS. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process