Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

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Global HSE Conference | Sept 26 - 27 2013 | New Delhi, India

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  • We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  • We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  • We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  • We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  • THIS SLIDE IS A BUILD… the lines between everyone dissolve in “on click”At all levels within an organisation people need to exhibit the correct behaviours to reinforce and support workforce engagement.Eventually, they develop relationships of different strengths and qualitiesWe tend to believe that this decides what a team can achieve.In fact, this is what decides the team’s effectiveness!A team consists of relations and interactions! That emerge through the actions of individuals!
  • THIS SLIDE IS A BUILD… wipe from left showing on-going improvement
  • We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit or suffer from others' activities. The reality today is that we are all interdependent and have to co-exist.
  • All information is 100% confidential, with responses collated by Step Change and a summary report issued back to the worksite.All personnel, regardless of their employer can participate.Can be delivered via webor on paper.
  • Workforce Engagement – how to create a measurement tool | Les Linklater, Team Leader, Step Change in Safety

    1. 1. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Topic: Workforce Engagement – how to create a measurement tool By: Les Linklater Team Leader Step Change in Safety
    2. 2. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
    3. 3. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
    4. 4. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
    5. 5. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool • Understanding how we create effective workforce engagement… (to deliver a working model) • Understanding how people behave as being key to culture and relationships… (to identify enabling behaviours for all levels of the workforce) • Understanding how to sustain as this is critical to achieving continuous improvement… (leading to the maturity model and benchmarking)
    6. 6. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Our working model
    7. 7. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
    8. 8. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
    9. 9. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool
    10. 10. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool What’s in the Workforce Engagement Toolkit? The Engagement Formula Addressing obstacles to engagement Communicates industry specific , practical guidance to improve engagement & provides toolkit to support GAP assessment & improvement Planning The Practical Guide Setting behavioural expectations Benchmarking Performance Trending
    11. 11. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool 1 •Your Job and your Direct Supervisors 2 •Working in your Team 3 •Overall Experiences at your Worksite 4 •In Summary 5 •Background Questions Understanding engagement – Online Survey
    12. 12. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool The survey framework Running the survey Understanding the results Results feedback Developing action plan Delivering improvements Delivering results (value creation)
    13. 13. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Delivering results (value creation)
    14. 14. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool • 101 completed surveys • 37 participating companies • 126 participating worksites • 8355 survey responses Where are we today…
    15. 15. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool • Measures and compares engagement levels at specific worksites. • Benchmarks results across industry. • Offers understanding of areas of strengths and weaknesses. • Allows the development of improvement action plans. Workforce Engagement
    16. 16. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool Sir Brian Appleton Piper Alpha Inquiry “Safety is not an intellectual exercise to keep us in work. It is a matter of life and death. It is the sum of our contributions to safety management that determines whether the people we work with live or die”.
    17. 17. Technical Session 2A Topic : Workforce Engagement - How to develop a measurement tool 17

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