Negotiation and Bargaining for the Coffee Business Owner

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  • + kmiller83 kmiller83 2 weeks ago
    Sweet presentation, would you mind sending me a copy? Please send to kmiller83@mail.csuchico.edu
  • + fardiss fardiss 1 month ago
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    Would you please send me this nice presentation. I have some ebooks in this topic which i can send you in return.
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    Farzin
  • + chaucer chaucer 3 months ago
    hi... i like the presentation a lot........ i work as a trainer.... i would highly appreciate if you could mail it to me plz at.... hussein_kurdi@yahoo.com
  • + sasaroka sasaroka 6 months ago
    i liked the slides , could you plz send them to me mafa-78@hotmail.com
  • + jimmyinoz jimmyinoz 7 months ago
    I liked the simplicity of the messages and the graphics. I’d welcome a copy please. jimmyinoz@gmail.com
  • + topgun2004 topgun2004 9 months ago
    chanced upon this slide and WOW ! simple yet powerful messages. WOuld appreciate your sharing . if OK, pls emailme at f16_s@yahoo.com.sg
  • + guestcc5506d guestcc5506d 2 years ago
    It’s a very special presentation. Can i have a copy?
    My email adress: alex.ionescu@yahoo.com
  • + alysaally Alysaally 2 years ago
    WOW! Nice slide and good sharing. Recently i posted a slide on adobe photo shop you can go through it and advice me.
  • + ManuelPeixoto Manuel Peixoto 2 years ago
    Hi. I’m a Professional Trainer and when i was looking through presentations on behaviour I found this nicel work. It is very creative and i’m sure it will helps a lot in studying negotiations. Could you please send me a copy to my e.mail: peixoto.manuel@gmail.com Thank you so much.
  • + nomanhmalik nomanhmalik 2 years ago
    Hi. i’m a Teacher at one of the prestigious accountancy school. Currently i am teaching ’Managing People & System’. I found this presentation very useful for my subject. i really need this presentation. Can you please send me a copy of it. i will be really grateful. Thanks in advance. My e-mai id is:
    noman.malik@theyouth.com.pk

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Notes on slide 1

I’m pleased to be here presenting today. So often at these coffee conferences, we only talk about coffee. Different ways of preparing, roasting, processing (English & Spanish), how to start a coffee shop or taste coffee in the cup. What we don’t often speak about are those things that we all, as business people, must do every day (aside from coffee). We’ve got some of the most educated coffee people in the room today, and hopefully you’ll walk away learning something new from this session that has nothing and everything to do with coffee.

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Negotiation and Bargaining for the Coffee Business Owner - Presentation Transcript

  1. Negotiation and Bargaining for the Coffee Business Owner Andrew Hetzel, Cafemakers LLC
  2. We are all negotiators
  3. Effective communication can help you to get what you want
  4. Poor negotiation skills limit your ability to reach agreement
  5. Simple techniques help us respond appropriately when bargaining
  6. Understanding negotiation will improve your results
  7. You need to learn the language to communicate
  8. The thief assumes that everyone steals
  9. Avoiders don't want to play
  10. Compromisers will offer to split
  11. Accommodators hope the others will share
  12. The Competitor remains in control
  13. Problem solvers devise a creative solution
  14. What do you want?
  15. Set something reasonable
  16. Don’t focus on the minimum objective
  17. Write it down
  18. Reference an authoritative standard or norm
  19. People believe what they read
  20. Norms play to our sense of order
  21. People hate to contradict themselves
  22. We prefer to say "yes" to those we like
  23. Personal relationship can hinder effectiveness
  24. Networks improve credibility
  25. Reciprocity should be genuine
  26. It's not all about you
  27. Understand your opponent's perspective
  28. Focus on common interests
  29. Advance their objectives while advancing your own
  30. “ Leverage is having something that the other guy wants. Or better, needs. Or best of all, simply cannot do without” ~ Donald Trump
  31. Power does not equal leverage
  32. Leverage is fluid
  33. Leverage is based on the perception of reality
  34. Put the pieces together
  35. Prepare your strategy
  36. Assess your position
  37. Understand your opponent
  38. Define your goal
  39. Exchange information with confidence
  40. Establish rapport
  41. Maintain a positive and optimistic outlook
  42. Let the other party offer first
  43. Gain commitment at closing
  44. You draft the agreement
  45. Simple tactics improve your odds
  46. Flinching closes the flood gates
  47. Is this the best that you can do?
  48. Who can resist a little nibble?
  49. How do we get good at this stuff?
  50. Everything you want is owned by someone else
  51. Careful planning can make you an effective communicator
  52. You can eliminate stress and reach consensus with others
  53. Better negotiation will improve your business
  54. Andrew Hetzel Cafemakers LLC www.cafemakers.com (808) 443-0290

+ Andrew HetzelAndrew Hetzel, 3 years ago

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