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California Corporate College Presentation at NCCET 100910Presentation Transcript
NCCET Annual Conference October 9-12, 2010 from California’s Community Colleges
Agenda Building the Road to Prosperity The Importance of an Operating Plan First Year on the Open Road CA CC Member Districts Contracts Won Evolution of the Advisory Board Looking Forward Contracts in the Pipeline
Bumps, Bruises & Healing
Building the Road to Prosperity EWD Grant EWD Grant CCCCO/EWD OK Action Item C1(B) 2010 2009 2008 CA CC Starts Work! APG Formalized Operating Plan
CA CC Staffing – 2.4 FTE 1 FTE .4 FTE .5 FTE .5 FTE
The Importance of an Operating Plan Defines the Vision, Mission, Purpose & Values* Identifies Education Code Limitations and Requirements Defines the Infrastructure Staffing*, Leadership, Fiscal Agency & Membership Defines an Operating Budget Defines How MDs Make Money* Defines Pricing Model* Defines Contracting Process*
Vision & Mission Vision To build California’s workforce talent and its global economy by leveraging the power of the largest and most responsive college system in the world. Mission The California Corporate College (CA CC) provides a single point of contact for businesses, governmental agencies, associations, and organizations to access training and workforce preparation services throughout California. It is created as a cooperative venture of all of California’s Community Colleges.
Purpose Target only those entities with training and workforce preparation services needs that expand beyond a single college district’s service area. Corporate Training and Services Provider: CA CC is the centralized clearinghouse for acquiring and delivering statewide and multi-jurisdictional corporate training and workforce preparation services contracts through the community colleges. Product Development: CA CC coordinates the development and licensure of training products wherein economies of scale can be realized. Statewide Marketing: CA CC will market the services of California’s 110 Community Colleges to businesses, governmental agencies, associations, and organizations with employees and members at multiple California locations. Collaboration: CA CC will foster collaboration among California’s 110 community colleges to enhance the California Community College System’s competitiveness on statewide training and workforce preparation services projects. Quality Assurance: CA CC will ensure quality and consistency of contract service delivery on a statewide basis.
Purpose (cont.) Target only those entities with training and workforce preparation services needs that expand beyond a single college district’s service area. No Duplication: CA CC will not duplicate or replace existing programs and services provided through the California Community Colleges. Right of First Refusal: CA CC will provide Member Districts the right of first refusal on any contract being delivered in their service area. In addition, CA CC will provide Non-Member Districts the right of first refusal on any contract being delivered in their service area, with the caveat that should they accept the assignment they will join the CA CC. Resource Referral: CA CC will refer colleges and initiatives to appropriate resources for technical assistance and capacity building to better enable them to respond to employer needs. Global Corporate College: CA CC will be the member organization of the Global Corporate College and is tasked with maintaining that membership in “Good Standing.”
Values Hold Regular, Inclusive Meetings Conference calls In-person meetings Online collaboration Everyone welcome Follow a Participatory/Consensus Model Everyone willing to support the decision even if they don’t agree 100% No one left behind Inclusive Participatory Cooperative
Values Utilize a Facilitator The convening/facilitating role provides critical continuity Provides a single point of contact for multiple needs, ideas, and dissemination Ensure Informed Decision Making/Research Uses data to drive decision-making
Values Practice Enlightened Self Interest Be open, honest, and clear about interests and motivations to avoid hidden agendas Cultivate knowledge and understanding of the needs and motivations of your partners Show mutual respect and support for partners and their programs Participating members will benefit financially Local colleges retain local customer relationships
Values Be Industry-Driven/Employer Responsive Make the process seamless for clients Accommodate client's preferred vendor relationships Put the client first Strive to exceed customer expectations Anticipate client needs
How Member Districts Make Money Contract Service Delivery Fee reimbursement for: Master SME/SME Prep Time Materials, travel, facility rental, etc. Administrative Support Time Dean/Director Time 35% mark-up Referral Fees 5% on first time contracts 2% on additional contracts Surplus Distribution Paid out after CA CC reaches retained revenue goal
Pricing Model CA CC uses a Cost Plus pricing model
Curriculum Development or Customization
Train the Trainer (Master SME & SMEs)
Instructional Costs (either standard costs or highest cost identified in data collection)
35% Mark-up to MDs
Project Management Fees
NEVER quote this until we know the costs from the colleges
The Contracting Process Leslie & Catherine Barb & Bettye Must have a signed CA CC Membership MOU on record prior to billing.
The Contracting Process - Tools
Manage Sales Process
Manage Customers & Colleges
Weekly Ops Team Meetings
Open Action Items
Implementing Lumens B2B® Fall 2010
First Year on the Open Road Signed 20 Community College Districts Butte-Glenn CCD Cabrillo CCD Coast CCD Grossmont-Cuyamaca CCD Kern CCD Los Angeles CCD Los Rios CCD Mt. San Jacinto CCD North Orange CCD Pasadena CCD Rancho Santiago CCD Rio Hondo CCD Riverside CCD San Joaquin-Delta CCD Shasta-Tehama-Trinity CCD Sonoma CCD South Orange CCD State Center CCD Ventura CCD West Valley-Mission CCD
First Year on the Open Road Contracts Won- $714,606! Global Corporate College Abbott Laboratories Business Writing Finance Soft Skills Sam’s Club Spanish as a Second Language (CD, I, II) Dept of VA Room Rental Rustoleum VESL California Conservation Corps Needs Assessment Career Pathway Phase One Pacific Gas & Electric Power Pathways Fleet Mechanics Kaiser Permanente So Cal Computers Made Easy Note: Had a $4.2M contract pulled at the 11th hour.
First Year on the Open Road End of Year Financials Summary Budget Actual Total Revenue $ 668,675.20 $ 873,920.00 Total Expense $ 569,149.28 $ 760,849.00 Net Profit/Loss $ 99,525.92 $ 113,071.00
Evolution of the Advisory Board On-going shareholders group Post-operational advisory group Pre-operational planning group
Looking Forward Contracts in the Pipeline - $940,713! Closed Won - $257,214 New Member Districts Hartnell CCD Palomar CCD San Jose-Evergreen CCD Yosemite CCD Chaffey CCD Santa Clarita CCD Renewals Pasadena Area CCD Shasta-Tehama-Trinity CCD State Center CCD Global Corporate College Ciena – technical training Green Mountain Coffee Roasters – Bilingual Softskills TSA – Homeland Security Kaiser Permanente So Cal Computers Made Easy II MS Word/Excel Training
Looking Forward Contracts in the Pipeline - $940,713! 90% - $580,864 Member Districts Peralta CCD Allan Hancock Joint CCD Santa Monica CCD Long Beach CCD California Conservation Corps Career Pathway Phase Two Pacific Gas & Electric Meter Reader Retraining California Dept of Corrections and Rehabilitation Staff Training
Bumps, Bruises & Healing No start up funding Not mandated by the Chancellor’s Office Resistance from College Districts due to lack of understanding of concept Became very resourceful – landed two grants Spoke every chance we got Answered the hard questions Open, transparent communication Tenacity
Resources Leslie Larrabee firstname.lastname@example.org 760-832-8271 Catherine Swenson email@example.com 916-452-5668 A copy of the presentation may be viewed or downloaded from our website intranet – www.cacorpcollege.com/intranet