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Optimizing the Confluence User Experience



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  • 1. Optimizing the Confluence User Experience! Krish Krishnan! Agile User Experience Lead! cPrime, Inc.!
  • 2. Who is cPrime?
 Engaged for Your Project Management Success!
  • 3. After the webinar…! •  We will send directions to collect the PDU you will earn from attending this webinar ! •  We will also send a links to the recorded webinar and presentation slides once they are posted online! ! For more information, visit! !
  • 4. Poll Question 1! ! ! ! Are you currently using Confluence in your organization?!
  • 5. Poll Question 2! ! ! ! How many users do you have on Confluence? !
  • 6. Poll Question 3! ! ! ! Are any designers helping you to structure Confluence?!
  • 7. Information Architecture!   source:  h*p://   in•for•ma•tion ar•chi•tec•ture n.! 1. The combination of organization, labeling, and navigation schemes within an information system.! 2. The structural design of an information space to facilitate task completion and intuitive access to content.! 3. The art and science of structuring and classifying web sites and intranets to help people find and manage information.! ! 4. An emerging discipline and community of practice focused on bringing principles of design and architecture to the digital landscape.!
  • 8. Information Architecture (contd.)!   source:  h*p://  
  • 9. Information Architecture (contd.)! Understandable   Ac.onable   Efficient   Engaging  
  • 10. Tools and Techniques! •  Content Inventory! •  Card Sorting! •  Categorization and Labeling! •  Site maps ! •  Low-fidelity prototyping and usability testing!
  • 11. Useful Architecture Elements! Subspace Plugin
  • 12. Useful Architecture Elements (contd)! Nav Map macro
  • 13. Useful Links on Information Architecture! •! •! • information-architecture/! •! •! •!
  • 14. Confluence – Getting Started!
  • 15. Q & A! ?