Ci Overview June 2012


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Ci Overview June 2012

  1. 1. Manage. Save. Our VisionTo deliver travel service excellence to each and every client served
  2. 2. About Us...CI Travel is an employee-owned $120 million travel managementcompany (TMC) with 40 years of experience in providing high qualitytravel service to government agencies and corporations.At least 25% of our employee/owners have at least 10 years of servicewith CI Travel. Many employees work virtually.Headquartered in Norfolk, VA, our governing philosophy revolvesaround the values of integrity, respect, accountability, communicationand seamlessness.As your travel partner, we will help you manage a professionally-developed travel program - one that will save you money, optimize yourtravel spend, and bring you the highest return on your travel investment.
  3. 3. How Are We Doing...•Top Ten American Express Travel Agency•Top 30 Corporate Travel Agencies, Business Travel News (since 2000)•Power List of Agencies, Travel Weekly•Top 50 U.S. Travel Agencies, Business Travel News•Top 50 U.S. Travel Agencies, Travel Weekly•Six Awards for “Best Travel Agency in Government,” Society of Government TravelProfessionals•Multiple “Professional Development” Awards, Society of Government Travel Professionals•Wright-Patterson Air Force Base Letter of Commendation for role in assisting travelarrangements during the Balkan peace talks•NASA Letter of Recognition from the Columbia Accident Investigation Board for assistanceduring the review of the Columbia Shuttle accident•Wright-Patterson Air Force Base Letter of Appreciation for outstanding support in theimplementation of the electronic Defense Travel System (DTS)•NASA Certificate of Appreciation for exceptional dedication, hard work and expertise insupport of the Return to Flight Task Force for the Columbia Shuttle
  4. 4. Our Partners...
  5. 5. Core Principles...The 4 Cs of a Well-Managed Travel ProgramCost AvoidanceMonitoring rules and regulations that can impact our clients travel program.Review Sessions to identify cost saving and beneficial partnerships.ComplianceAssisting our clients as it pertains to travel policies, Duty of Care/Risk Managementissues and Data Management. Secure PII Data.Customer ServiceSmoothing out service disruptions before, during and after travel.A Standard Service Level (SSL) policy including call monitoring and quality control.CultureWorking within your culture to achieve the best results in compliance, customerservice and cost avoidance.
  6. 6. Benefits of working with CI Travel...Lower Ticket PricesIndependent benchmarking services have shown that CI Travel corporate clientsconsistently save on their travel spend – air, hotel and car.On The Road AssistanceWaivers & Favors; Special Assistance NumbersRisk ManagementIn the event of an emergency - personal, regional, natural disaster or man-madedisaster, political unrest, labor strike, etc., we notify our clients of the dangers and wetake action to assist the travelers.Volume Purchasing and Purchasing AgreementsWe assist our clients in the proposal processes and our clients get better discounts ormore amenities because of our involvement in the process.
  7. 7. CI Travel vs. Benchmarking Service - AIR
  8. 8. CI Travel vs. Benchmarking Service - HOTEL
  9. 9. CI Travel vs. Benchmarking Service - CAR **American Express totals include insurance, and fuel in their per day averages. CI Travel’s rates do not**
  10. 10. CI Travel vs. Benchmarking Service... CI Travel clients consistently SAVE on their travel spend – Air, Hotel and Car –
  11. 11. Why CI Travel...Because... Managing a successful company has many challenges, Travel Management Shouldn’t Be One of Them.Because... CI Travel is committed to delivering exceptional value and superior service by working with you to achieve your travel management goals.Because... CI Travel is committed to supporting your efforts in reducing travel cost, developing travel policy compliance, providing outstanding customer care, and managing your travel data for the best return on your investment.