1. E-books ; who wants what and how to ILL them? Seang-ill Peter Bae Head, Delivery Services Butler Library, Columbia University(ZCU) 2013 ILLiad International Conference 03/20/2013
2. Columbia University Library Founded in 1754 as King’s College. 28,824 FTE. 11.9 million volumes, 22 Columbia and affiliated school libraries. 4 separate ILL offices (ZCU, ZCL, ZCH, VVT) ILL office offers ILL, DOC-DEL and Borrow Direct Services.
3. Why started to collect the data? Many E-book Collections are purchased but some patrons do not want E- book format and some do want. ILL staff needs to know who wants E-book so we can provide the title quickly. It also provides useful data for other areas in the library. Initial idea came from Mary Radnor, “eBook Resource Sharing: Barriers and Options”, 2012 ILLiad Conference. (Thanks, Mary ! )
4. Collecting the dataUse “Iteminfo1” field in ILLiad for asking patrons’ E-preference.
5. Data to be presented; Collected from September 2012 to December 2012. Total Request received: 7, 564 requests. Non-Returnable : 2,723 requests. Returnable : 4,841 requests. Patron Answers : Yes, No and No Answer.
6. Anyone can guess? 1 14, 41, 45
7. Do you want an E-Book, if it is available? No Answer Yes 41% 45% (1,972 req.) (2,188 req.) No 14% (681 req.)
8. E-Preferance by Unique Patron Account No Answer 34% Yes (854) 49% (1,201) No 17% (422)
10. E-Preference by Patron Department (1)Group 1 American Studies, Anthropology, Archaeology, Art History, Classics,(Humanities ) East Asian, English, French, German, History, Italian, Middle East & Asian, Philosophy, Religion, Slavic, Union Theology Seminary, Writing.Group 2 Astronomy, Biology, Chemistry, Computer Science, Earth Science,(Sci. Engineering) Ecology, Geology, Health Science, Mathematics, Physics, Engineering.Group 3 Business, Economics, Journalism, Law, Political Science, Psychiatry,(Social Science) SIPA(International Affair), Social Work, Sociology, Statistics, Teachers College, Urban Studies.Group 4 (Art) Architecture, Film, Music, TheaterGroup 5 (Other) Administration, Library, OtherGroup 6 (undecided) Arts & Sciences, General Studies
11. E-Preference by Patron Department (2)1000 900 889 877 800 700 600 492 500 431 400 346 300 258 268 222 200 181 157 153 108 106 97 94 100 85 53 24 0 Humanities Sci & Eng Soc. Sci Art Others Undecided Yes No No Answer
12. E-Preference by Patron Department (3) Yes (%) - average 46.560 54.750 52.9 48.140 43.9 39.7 4030 Yes(%)2010 0 Humanities Sci & Eng Soc. Sci Art Others Undecided
13. LC Classification.A -- GENERAL WORKSB -- PHILOSOPHY. PSYCHOLOGY. RELIGIONC -- AUXILIARY SCIENCES OF HISTORYD -- WORLD HISTORYE -- HISTORY OF THE AMERICASF -- HISTORY OF THE AMERICASG -- GEOGRAPHY. ANTHROPOLOGY. RECREATIONH -- SOCIAL SCIENCESJ -- POLITICAL SCIENCEK -- LAWL -- EDUCATIONM -- MUSIC AND BOOKS ON MUSICN -- FINE ARTSP -- LANGUAGE AND LITERATUREQ -- SCIENCER -- MEDICINES -- AGRICULTURET -- TECHNOLOGYU -- MILITARY SCIENCEV -- NAVAL SCIENCEZ -- BIBLIOGRAPHY. LIBRARY SCIENCE.
14. E-Preference by Subject (1) 450 400 350 300 250 200 150 100 50 0 A B C D E F G H J K L M N P Q R S T U V W Z N/AYes 9 152 15 174 33 29 52 382 69 36 34 33 132 274 156 93 13 98 6 5 1 13 379No 6 58 2 39 9 15 17 104 18 15 14 15 41 152 80 14 4 20 1 3 54No Answer 13 128 10 146 21 40 60 264 54 16 44 79 95 366 143 47 19 67 4 1 1 17 337
15. E-Preference by top 8 Subject450400 382 366350300 274 264250200 174 152 152 156 146 143150 132 128 104 98 95 93100 80 67 58 41 47 50 39 14 20 0 B D H N P Q R T Yes No No Answer
16. E-Preference by top 8 Subject- Yes (%) *47.8% average7060 6050 53 51 48 49 4540 41 36 Yes(%)302010 0 B D H N P Q R T
18. E-Availability of 655 sample records. 10 or more 11% 5~10 14% 0 record. 39% 4 4% 3 8% 2 13% 1 11% * Title search through OCLC for item type “Internet Resources”
19. Subjects of 397 E-avail. sample records. V Z N/A A U 0% 1% 1% 0% C S 0% 1% B 0% E T 6% 7% 1% R D F 3% 6% 2% G 3% Q 18% H 24% P 13% N J L K 2% 3% 3% 3% M 1%
20. E-Preference from 397 E-avail. sample No Answer Yes 34% 44% (136) (175) No 22% (86)
21. It is clear that our patrons want E-books but can we e-fill the request ? What about this?
22. So, how to ILL an E-book?
23. IFLA E-Lending Background Paper (May. 2012)Typically the eBook file is never in the possession of the library which has significant implicationswhen considering the library’s ability to carry out functions such as preservation or interlibrary loan.Librarians understand the societal importance of individuals having access to a work they require forformal or informal research when the work is not available from their local library. The right tointerlibrary loan an eBook could require both negotiated license conditionsand a technical capability which may be beyond what many libraries haveaccess to. http://www.ifla.org/news/ifla-releases-background-paper-on-e-lendingIFLA Principles for Library E-Lending (Feb. 2013)2. … any eBook licensing/purchase options offered to libraries must respect copyright limitationsand exceptions available to libraries and their users in legislation including if applicable:• The right to copy a portion of the work• Reformat the work for preservation purposes if it is licensed or purchased for permanent access• Provide an interlibrary loan copy• Re-format a work to enable print disabled accessLibraries should have the right to bypass a technological protection measurefor the purpose of exercising any non-infringing purposes. http://www.ifla.org/node/7418
24. Ingram MyiLibrary (1) Announced in April 2011. About 80,000 titles available for ILL via OCLC. OCLC symbol : IDEBK, IGDIG, IDILL. Available Publishers : Taylor & Francis, Wiley, U.Chicago Press, Southern Illinois U. Pr. and more. 9 day loan period, starting from the time when the link is sent through OCLC Alert. 15 % of the MyiLibrary price for access to the E-Book, payable with IFM. ($9.71, $16.20, $31.50)
25. Ingram MyiLibrary (2)-Title Search You need to know the fact that Ingram offers the title. Custom Holding can work but still there is no easy way to chose the right record.
26. Ingram MyiLibrary (3)- Item received Fast Turnaround time An hour or less. (24/7) Link provided through OCLC Alert Receiving Alert could be an issue
27. Ingram MyiLibrary (4)- Terms and ConditionsTerms and ConditionsThis link to MyiLibrary from OASIS is provided for the benefit of selectors and is for thesole purpose of reviewing materials in order to make a buying decision. The site issubject to terms & conditions that will be strictly enforced. Please read the followingcarefully before indicating acceptance:You understand and accept that all content accessed through any MyiLibrary site isprotected by copyright and you hereby agree that your use of the MyiLibrary platform issubject to the conditions set out below:You may display and subject toindividual publishers restrictionsdownload, copy, or print out, for thepurpose of selection of content for purchase byyour institution only, e-content from the applicableMyiLibrary site(s) accessed hereunder.You may not otherwise copy, transmit, rent, lend, sell or modify any materials or e-content from any MyiLibrary site(s) or modify or remove any proprietary noticescontained therein, or create derivative works based on materials therefrom.MIL reserves the right to terminate this Licenseimmediately with no prior warning if at any timeyou download or attempt to print out more than alimited percentage of any individual title from the  Not fully developed for ILL e-lending.applicable MyiLibrary site(s) accessed hereunder.You may not allow others access to the MyiLibrary site using your passwords and youmay not disseminate any portion of any title accessed hereunder through any means  For Short-Term Loaneither in print or in electronic form including via email, mail lists or electronic bulletinboards.
28. Ingram MyiLibrary (5)- Interface Unlimited Print User Note Feature 10 page PDF download per time
29. Ingram MyiLibrary (6)- Interface  Full Text Search  No multi Access available  Cannot copy/past the text.
30. Ingram MyiLibrary (7)- Mobile Reading No Mobile Oriented interface.(regular web interface with PDF file in it)
31. Pros, Cons and Questions. Quick Turnaround time : can be also a problem. Full-text Search capability. Unlimited Print ; but printout quality is an issue. Support for Mobile Device-not fully developed. 9 Day Loan Period and 15% of full price . How to include it to everyday ILL Workflow? Can we renew?
32. And More Questions.What is an E-Book to our patrons ?How and why they want to use an E-Book ? (Can we assess their use of ILL books and how?)Who should lend an E-book to another library? (Library which owns the title or publisher or vendor?)If we agree vendor/publisher as lender, how much should we pay? How long current price model will last?Who should provide the platform to circulate E-Books?
33. What each stakeholders want? Patrons – Quick delivery, Full-text Index/search, Device Independent file format, Unlimited print/download/access(during the loan period.) Libraries – Quick delivery, Control over the ILL-ability, Ownership of the files, Preservation, Simple/easy system which supports the libraries’ mission, Copyrights.Publishers/Vendors/Authors – Ownership, Revenue, Copyright Protection.
34. Requirements for an ILL E-Lending platform Library controlled platform; Lending library should be able to generate, renew and close the link to E-Books loaned to other libraries Vendor/Publisher independent platform which is available for any types of e-reading device. (ILLiad App?) Fast Turnaround time; minimal staff involvement. Good quality print out/download should be allowed under the copyright guideline and Fair use.What else?
35. An Idea of ILL E-Lending system; “Hermes” A Union catalog and contents supplying platform managed by an independent entity or in collaboration of stakeholders.Hermes will communicate publisher-based platform to get the contents and it will also provide a gateway for patrons to access the contents.Patron submits ILL request to Borrowing Library and the Borrowing library send the request to Hermes system with/without staff involvement.Hermes system will distribute the request to holding libraries(with load balancing functionality.)
36. An Idea of ILL E-Lending system(2)When agreed to lend, Hermes system will generate a link to the contents and forward it to Borrowing library. And it communicates lender’s contents platform to block the access.When loan period ends, Hermes system disables the link provided to borrower and re-open lender’s access. Hermes system provides a mobile access platform. In lending process, Hermes system can move the request automatically based on availability or joining member libraries can respond the request within limited amount of time.
37. An Idea of ILL E-Lending system (3)Publishers can join as lender of the last resort. So there will be no unfilled request. Borrowing fee will be paid through the Hermes system and it can be given to the lender or shared with publishers. (an incentive for publishers to join ? )Borrowing fee can be reduced by loan period, if patron decided to return it before the set due date.
38. What do we need now? More researches on our patrons’ perceptions, needs and usage of E-books.Engage in bigger, broader discussion on E-book and make ILL’s voice heard. Think not only about E-books but also about other types of digital contents. (i.e. Enhanced E-book, Streaming media, Research data set and more)Let’s remember, “No library can be self-sufficient in meeting all the information needs.”