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Usability, Ergonomie, Look&Feel; about belgium.be

Usability, Ergonomie, Look&Feel; about belgium.be

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Usability & Accessibility Usability & Accessibility Presentation Transcript

  • WebScene 2007 De Montil, Affligem March 14 th , 2007
  • Bart Van Herreweghe
    • FPS Chancellery of the Prime Minister
      • Directorate General External Communications
        • Online (20 persons)
          • Me (1)
          • PortalTeam (15 to be hired)
          • WebTeam (4)
  • Cel Online
    • Portal Team:
    • 1 Portal Content Manager
    • 4 Web Content Coordinators
    • 10 Channel Managers
    • Cel online:
    • eClasses (support & training)
    • Webguide (documention)
    • Usability, Ergonomie, Look&Feel
  • Who’s doing what?
    • FPS Chancellery
    • Bart Van Herreweghe, Program Manager Usability
    • Hugo Poliart, Portal Content Manager (a.i.)
    • Netway + Internet Architects + U&I Learning + Duoh! Supplier: Usability Portal project
    • Erik Verdeyen, Program Manager Usability
    • Roel Poffé, Nicolas de Biolley, Marc Van Rymenant, ...
  • About this presentation
    • This presentation is about:
    • u7y & a11y
    • (Usability & Accessibility)
    • i18n = internationalization, multi-lingual sites
    18 characters
  • Belgium.be v2
    • Challenge :
    • Striking the right balance between:
      • User friendliness
      • Ergonomics
      • Look & feel
      • Accessibility
  • Environment of belgium.be v2
  • Usability, Ergonomics, Look&Feel
    • Goal
  • Accessibility
    • Goal :
    • AnySurfer
    • AnySurfer+ (if possible)
    • (Formerly known as “blind surfer”)
  • eMethodologie Approach … Source: http://webguide.fgov.be
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  • Templates
    • Templates XHTML accessible, tested (accesibility testing) and validated (norms)
    • Recyclable : portal + other sites
    • Style guide
    • Transfer FEDICT : template set, demo site, functional analysis
    • Transfer of knowledge to the internal designers
    • Anysurfer+
  • Operational support
    • Coaching and support on layout and graphical elements
    • Accessibility guidelines (pdf, flash, …)
    • Copywriting : coaching, control & optimalisation level 1 et 2
    • Functional support (CMS, accessibility, ergonomics)
  • Documentation, help and style guide
    • Documentation
    • Help
    • Style guide
    • Content
    • Graphical
    • Functional
    • Standards
    • Sub sites (design patterns, specifications Belgium.be, specifications 4 sub sites)
  • How do you make your site accessible?
    • Correct structural and semantical page buildup
    • Make a clear separation between layout and structure
    • Respect the order of elements
    • Degrade gracefully for browsers without javascript
    • Write understandably, make scannable pages
    • Test for color blindness, use redundant methods (icons, color, text)
  • Benefits of focusing on a11y
    • Open your site to a larger audience
    • > 10% of the population has reading difficulties, aging population
    • It’s easier for users with little or no prerequisite knowledge and inexperienced surfers
    • Impact on external findability and searchability
    • 34% faster navigation for all users
    • Lower digital divide
    • Extra cost: 5 - 15% for a standard website project
  • Conclusions
    • Accessibility does not mean unattractive design
    • Accessibility is for a large group of people, not only for visually impaired visitors
    • Part of user friendliness
    • Not rocket science
    • Possible for applications too
    • All users benefit from it
  • Bart Van Herreweghe (professional)
    • FOD Kanselarij van de Eerste Minister
    • Algemene Directie Externe Communicatie
    • Bart Van Herreweghe
    • Internet Communicatie Expert
    • Wetstraat 16
    • B-1040 Brussel
    • T. +32 2 287 41 11
    • F. +32 2 287 41 00
    • G. +32 476 476 224
    • E. bart.vanherreweghe@premier.fed.be
    • Web. http://www.belgium.be
    • Web. http://webguide.fgov.be
    • Web. http://webguide.fgov.be/webteam/
  • Bart Van Herreweghe (private)
    • E-mail: bart@vanherreweghe.com
    • http://bart.vanherreweghe.com
    • Icq: 6788126
    • Msn: bvanherreweghe@hotmail.com
    • Yahoo: bvanherreweghe@yahoo.com
    • Aol: brtvanherreweghe@aol.com
    • Aol: bvanherreweghe@aol.com
    • Skype: bvanherreweghe
    • Gizmo Project: bvanherreweghe
    • GTalk: bart.vanherreweghe@gmail.com
  • Thank you for listening (and watching…)