Report 11-top-five-strategies-identifying-hiring-great-employees
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Report 11-top-five-strategies-identifying-hiring-great-employees Presentation Transcript

  • 1. ©2009 Profiles International, Inc. All rights reserved.Executive BriefingTop 5 Strategies for Identifying & Hiring Great EmployeesJuly 2009www.profilesinternational.com
  • 2. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.Top 5 Strategies for Identifying and Hiring Great Employees. Copyright 2009 by Profiles International. Printed and bound in the United Statesof America. All rights reserved. No part of the report may be reproduced in any form or by any electronic or mechanical means includinginformation storage and retrieval systems without written permission from the publisher.PublisherProfiles Research InstituteDario Priolo, Managing Director5205 Lake Shore DriveWaco, Texas 76710-1732Profiles International(800) 960-9612www.profilesinternational.comAcknowledgementsCEO, Co-founder, Profiles International: Jim SirbaskuPresident, Co-founder, Profiles International: Bud HaneyEditor-in-Chief: Dario PrioloManaging Editor: Carrie D. MartinezCreative Director: Kelley TaylorContributing Experts: Dr. Scott Hamilton, PhD, John BradfordTop 5 Strategies for Identifying and Hiring Great Employees | 2
  • 3. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.In a time when creative growth and technological advancements are crucial to businesssuccess, companies are becoming increasingly aware of the importance of hiring andretaining talented employees.Talent management is one of the most difficult tasks an organization faces as fewerworkers with the required skill sets are entering the marketplace. Developing aneffective hiring strategy will help to ensure that your business can respond to challengessuch as the emerging talent crisis, job applicant screenings, interview questionpreparation, and background check implementation.Identifying and hiring top talent is not easy. It can result in stress, anxiety and fear ofchange. But it doesn’t have to be this way. In fact, solid hiring strategies can besimplified with methodical, step-by-step processes.This guide will provide you with the Top 5 Strategies for Identifying and Hiring GreatEmployees:1. Identify Your Hiring Challenges2. Review Your Hiring Methods3. Manage Employment Interviews4. Manage Background Checks5. Conduct Pre-Employment AssessmentsTop 5 Strategies for Identifying and Hiring Great Employees | 3Top 5 Strategies for Identifying & Hiring Great EmployeesIntroduction
  • 4. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.The first and most critical step in identifying and hiring great employees is being ableto identify the challenges you are currently facing in your hiring strategy. Once you’vedone that, you can find solutions that will help you solve those challenges.Here are some common challenges faced by organizations in the hiring process:• Finding interview questions that will determine if a candidate is going to be a fitfor the job and a match for the company culture.• Background checks that provide references and past histories on candidates.• Making hiring decisions without screening job applicants for both personalityand abilities.1. Identify Your Hiring ChallengesTop 5 Strategies for Identifying and Hiring Great Employees | 4Top 5 Strategies for Identifying & Hiring Great EmployeesDid you know thatmost hiring decisionsare made within thefirst 4 minutes of aninterview? Don’t setyourself up to makethis same mistake!
  • 5. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.“”Your hiring process is one of the most strategic and valuable places for cutting costs andmaximizing productivity—if your process works correctly the first time. Utilizing aproven employee screening system is essential to ensuring that your hiring processworks effectively.Your own experience tells you that you have hired some excellent employees, but someof them have also failed. Now think back: Did you use pre-employment screeningmethods to assess job candidates? What made you choose a particular applicant to fill aparticular position? We have found that employers use the same hiring methods for allpositions. This suggests that your existing employee selection process may result ininconsistent hiring results and increased turnover.Best practices for hiring start with a focused approach to defining job requirements.This practice is often neglected in the hiring process because hiring managers tend tofocus on the job tasks performed by a candidate instead of the characteristics that acandidate must possess in order to be successful in the position. By clearly defining theskills and traits necessary for success in a particular job, you’ll be better suited toevaluate candidates so that you get the best match.2. Review Your Hiring MethodsTop 5 Strategies for Identifying and Hiring Great Employees | 5Top 5 Strategies for Identifying & Hiring Great EmployeesPeter Drucker, renowned business guruAn estimated two-thirds of employeehiring decisions maybe hiring mistakes.
  • 6. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.Employment interviews are an indispensable part of the hiring process, and when theyare done properly they can be an excellent tool for screening applicants. The moremethodical and systematic the interview process, the more likely it is to produce thekind of information needed to make good judgments about a job candidate’s chance forsuccess.All interviewers should be taught proper interviewing techniques, and they should beclear about what they can and cannot ask. During an interview, the interviewer shouldhave the opportunity to:• Directly observe certain aspects of an applicant’s behavior, such ascommunication skills, alertness, personal grooming standards, self-confidence,and understanding of necessary technical concepts.• Obtain additional information about the applicant’s education and workexperience.• Assess the applicant’s knowledge, skills and other competencies by asking aboutpast performance and achievements.• Preview the job to the applicant so the applicant can determine whether he orshe is truly interested in the position.• Promote a good public image of the employer.3. Manage Employment InterviewsTop 5 Strategies for Identifying and Hiring Great Employees | 6Top 5 Strategies for Identifying & Hiring Great Employees
  • 7. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.A national organization of fraud examiners estimates that the average loss to a businessfrom employee fraud and theft is $9 per employee, per day. That amounts to about$2,000 per employee.Problematic employees at all levels of the organization can engage in detrimentalbehaviors, including theft, fraud, embezzlement, selling intellectual property tocompetitors, and more. Using background check services to find honest job applicantswho are drug free, reliable and hard working will help you make hiring decisions youwon’t regret later.Employee Background Check services use technology that delivers criminal backgroundchecks and pre-employment screening information so that you can hire honest, qualifiedemployees. Employee Background Check services deliver the following information:• General Information reports• Driving Records• Workers’ Compensation reports• Credit reports• Criminal History• Education Verification• In-Depth reports• Rush Services• Custom Service4. Manage Background ChecksTop 5 Strategies for Identifying and Hiring Great Employees | 7Top 5 Strategies for Identifying & Hiring Great Employees
  • 8. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.Many companies use pre-employment assessments to screen applicants. Employeeassessments that measure ability, personality and medical conditions can lower theincidences of theft and work-related accidents. They can also reduce the likelihood ofnegligent hiring suits. Additionally, they also may reveal certain job-related skills orabilities that are not apparent on an application or resume.Specific pre-employment screening assessments are available for departments such assales and customer service, and general assessments are available for otherdepartments. By combining reliable data derived from pre-employment screeningassessments with customized job analysis surveys, you can create a benchmark by whichyou can hire an employee who matches both your job and your company.Pre-hire assessments can help you formulate questions that will help you determine if acandidate will be a fit for the job and a match for the company culture. Once a candidatepasses the first interview, he or she can take a pre-hire assessment. You will be providedwith a detailed, legal set of recommended interview questions to ask the candidate inthe next job interview. These customized interview questions can be used in tandemwith the insights provided by employee assessments to help you make a well-informedhiring decision.5. Pre-Employment AssessmentsTop 5 Strategies for Identifying and Hiring Great Employees | 8Top 5 Strategies for Identifying & Hiring Great Employees
  • 9. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.1. Identify Your Hiring Challenges• Identify the challenges you are facing in your hiringstrategy• Find the solutions that will help you solve thosechallenges2. Review Your Hiring Methods• Don’t use the same hiring methods for everyposition• Define the job requirements, skills and traitsnecessary to perform the job• Use proven employee screening systems3. Manage Employment Interviews• Develop a methodical and systematic interviewprocess• Teach interviewers appropriate interviewingtechniques• Ensure that interviewers meet all objectives duringthe interview4. Manage Background Checks• Find honest applicants who are drug free, reliableand hard working• Use employee background check services5. Pre-Employment Assessments• Measure ability, personality and job-related skills• Create a benchmark for an employee who matchesboth the job and the company• Get a detailed, legal set of interview questions toask a candidateSummaryTop 5 Strategies for Identifying and Hiring Great Employees | 9Top 5 Strategies for Identifying & Hiring Great Employees
  • 10. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.PXT – The ProfileXT® is a ‘total person’ assessment that has a myriad of uses. It measures job-relatedqualities that make a person productive—thinking and reasoning style, behavioral traits and occupationalinterests. These qualities in an individual directly affect her productivity, and the productivity of herentire team. An added benefit? The ProfileXT provides 10 reports from one fifty-minute assessment:individual report, placement report, succession planning report, candidate matching report, coachingreport, job analysis report, sales placement report, sales management report, summary reports andgraph reports.The Step One Survey II® is a pre-employment screening tool designed not only for hourly positions, butfor any position in your organization, entry-level to executive. It measures and assesses job candidatesregarding personal integrity, substance abuse, reliability, and work ethic.Employee Background Check services include: instant criminal database background checks, creditbureau background checks, civil record background checks, verification services, drug screening services,motor vehicle background checks, and health care sanction database services.Products of InterestTop 5 Strategies for Identifying and Hiring Great Employees | 10Top 5 Strategies for Identifying & Hiring Great Employees
  • 11. www.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.Contact UsProfiles Internationalwww.profilesinternational.com©2009 Profiles International, Inc. All rights reserved.Profiles International – Who We AreProfiles International helps organizations worldwide create high-performing workforces.Through our comprehensive employment assessments and innovative talent management solutions,our clients gain a competitive advantage by selecting the right people and managing them to theirfull potential.Where We AreProfiles serves 122 countriesaround the globe and hasmaterial in 32 languages.www.profilesinternational.com(800) 960-9612Top 5 Strategies for Identifying and Hiring Great Employees | 11