Getting Product management going again with scrum

Slide 1: Workshop prep – Getting Product management going again with scrum 26-MAR-2008 Specs & mocks for product workshop www.businessquests.com Licensed under Creative Commons license by Business Quests.

Slide 2: Current state & desired state of participants & the product management Current state Desired state (at the end of the workshop)  Participants are…  Participants should…  Stuck  Help restart the engine  Out of motivation  Understand outlines of  Without purpose scrum through participation  Lacking time  Think evolution is positive  Lacking drive  Feel engaged, energized & eager  Without a big picture  Say they want to participate  Product management is…  Take responsibility for  Without product vision sprint backlog items  Not structured  PM should…  Lacking methodology  Have a methodology: scrum  At standstill in a rapidly  Have a product owner shifting market  Get a sprint backlog to get  Without product owner it structured & moving Licensed under Creative Commons license -2- by Business Quests.

Slide 3: Other outcomes targeted  Participants understanding the scrum process in practice  Agreement to run a sprint on cranking-up product management  Participation to daily stand-ups  Commitment to taking action items and delivering on them  Commitment to identifying obstacles all the way  A “sprint backlog” with  Draft product vision to be worked out  Product backlog list to be created (i.e. list of items prioritized & analyzed for business value) as input to the Company’s scrum  Tech status of existing products (completion status, issues, non-functional requirements, infrastructure aspects…)  Processed list of competitive offerings (ranked, assessed…)  Identification of resources to be allocated to the Company scrum Licensed under Creative Commons license -3- by Business Quests.

Slide 4: Workshop’s scrum board (start) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog Introduction 1 Product status 3 Options & 2 solutions PM sprint 4 definition Meta-analysis: Obstacles Deferred 3 scrum! Wrap up 1 Licensed under Creative Commons license -4- by Business Quests.

Slide 5: Workshop’s scrum board (start of stage 1: introduction) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog Introduction Little what 1 Product status Why 3 Options & How 2 solutions PM sprint What if 4 definition Meta-analysis: 3 scrum! Obstacles Deferred Wrap up 1 Licensed under Creative Commons license -5- by Business Quests.

Slide 6: Sprint backlog – stage 1 Introduction (15 min max) 1  Little what on the meeting  “This is a meeting about the Company’s products and product management with all required participants to move forward.”  Why of the meeting: why does the meeting make sense for participants  Influence company’s fate  Be part of the solution  Let yourself be heard  Contribute the perspective of your areas of responsibility  How will the meeting work?  Outline of agenda  Explanation of how the meeting’s scrum board works  Housekeeping rules (no mobiles, no disruptions, no laptops…)  Outline of roles: time keeper, notes taker, process keeper (= Alain)  What if the meeting achieves its purpose?  Single most valuable contribution to the business in months  Getting out of the dead-end / stuck state  Build a better work experience for all  Deliver and WOW the market Licensed under Creative Commons license -6- by Business Quests.

Slide 7: Workshop’s scrum board (start of stage 2: product status) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog Introduction Blue hat Little what 1 Product status White hat Why 3 Options & Yellow hat How 2 solutions PM sprint Black hat What if 4 definition Meta-analysis: Red hat 3 scrum! Obstacles Deferred Wrap up Blue hat 1 Licensed under Creative Commons license -7- by Business Quests.

Slide 8: Sprint backlog – stage 2 Product status (45 min max) 3  Blue hat (3 min)  Focus of session is on products & product management  Rule 1: everyone in same thinking mode at the same time  Rule 2: participate, participate, participate  Rule 3: respect rules 1 and 2  White hat: what are the facts about products & PM? (5 min)  Yellow hat (10 min) : what are the opportunities on products & PM?  Black hat (5 min): what are the risks / obstacles?  Red hat (2 min): how do you feel? (NO JUSTIFICATION – JUST PURE EMOTION)  Blue hat (5 min) : Summarize product & PM status in terms of  Facts  Challenge  Use of stuff produced as input to action & next steps = shit can be manure: it all depends how one sees things Licensed under Creative Commons license -8- by Business Quests.

Slide 9: Workshop’s scrum board (start of stage 3: options & solutions) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog Introduction Blue hat 1 Intro sprint items Product status Green hat 3 Product status Options & sprint items Yellow hat 2 solutions PM sprint Black hat 4 definition Meta-analysis: Red hat 3 scrum! Obstacles Deferred Wrap up Blue hat 1 Licensed under Creative Commons license -9- by Business Quests.

Slide 10: Sprint backlog – stage 3 Options & 2 solutions (30 min max)  Blue hat (3 min)  “The focus of this step is to generate solutions, options, ideas to address the challenge and get the Company’s products & PM moving again”  The rules of the green hat are…  Green hat (15 min)  List ideas  Provocative operations  Yellow hat (5 min): what opportunities do these options collectively open up?  Black hat (3 min): what risks & obstacles do we face? (to be included in workshop’s list of impediments!)  Red hat (1 min): how do we feel about our options?  Blue hat (3 min)  Sum-up risks & opportunities as well as emotional status  “We have quite a few options to pursue, some of which can (and should) be done right now” = next step! Licensed under Creative Commons license - 10 - by Business Quests.

Slide 11: Workshop’s scrum board (start of stage 4: PM sprint definition) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog “Process Introduction 1 backlog” items Intro sprint items Product status Product status Estimation 3 sprint items Options & Available 2 solutions workforce Options & sol. sprint items PM sprint Minimal critical 4 definition mass of items Meta-analysis: Get people to 3 scrum! grab items Obstacles Deferred Wrap up 1 Licensed under Creative Commons license - 11 - by Business Quests.

Slide 12: Sprint backlog – stage 4 PM sprint definition (60 min max) 4  Selection of items to be included in “process backlog” (= backlog of process that has the goal of rebooting product management)  Estimation of workload (guide people very assertively)  Relative estimation of “story points”  Agreement on workload value of 1 story point  Estimation of available workforce  “Work to be done by people around the table”  Each to say how much time they can devote to work  Definition of minimal amount of story points to have in first “process” sprint  NB: logic reversed compared to standard way because we know there is a minimal critical amount to be accomplished  If that leads to a sprint longer than 2 weeks, list as impediment and get people freed-up to do that piece of work  Let people take responsibility (step not over until that is done) & outline the rules of daily stand-ups (even remote) + set future date for presenting deliverables (NB: take safety margin) Licensed under Creative Commons license - 12 - by Business Quests.

Slide 13: Workshop’s scrum board (start of stage 5: Meta-analysis) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog Focus of this Introduction 1 section Intro sprint items Quick pres. Of Product status Product status 3 scrum sprint items Options & sol. Options & Workshop so sprint items 2 solutions far is scrum! PM sprint def. PM sprint Outline how of sprint items 4 definition scrum Meta-analysis: Q&A 3 scrum! Obstacles Deferred Wrap up 1 Licensed under Creative Commons license - 13 - by Business Quests.

Slide 14: Sprint backlog – stage 5 Meta-analysis: scrum! (45 min max) 2  Focus section: this section of the workshop is to tell you about a new methodology we will use  Quick presentation of scrum  No history lesson – just principles  Agile Manifesto  Iteration loops  Roles, ceremonies & artifacts  Show that participants just went through a scrum process  Outline how scrum will be used…  In this context to help crank-up product work  For actual work on the product backlog  Q&A Licensed under Creative Commons license - 14 - by Business Quests.

Slide 15: Workshop’s scrum board (start of stage 6: Wrap-up) 11 1 2 3 4 Workshop Sprint backlog In progress Done backlog Focus of this Introduction 1 section Intro sprint items Quick pres. Of Product status Product status 3 scrum sprint items Options & sol. Options & Workshop so sprint items 2 solutions far is scrum! PM sprint def. PM sprint Outline how of sprint items 4 definition scrum Meta-analysis: Q&A 3 scrum! Obstacles Deferred Wrap up 1 Licensed under Creative Commons license - 15 - by Business Quests.

Slide 16: Sprint backlog – stage 6 Wrap up (30 min max) 1  Sum-up  What were the goals of the workshop  Which stages were accomplished  Key outcomes of the process  Commitments of participants  Clear / act on any deferred items  Review & decide about impediments  Bridge to the future  Recap sprint backlog for the upcoming first cycle  Set first stand-up meeting two business days after workshop  GO! Licensed under Creative Commons license - 16 - by Business Quests.

Slide 17: Workshop’s scrum board E ! ON (END of stage 6: Wrap-up) 11 D 1 2 3 4 Workshop Sprint backlog In progress Done backlog Introduction 1 Intro sprint items Product status Product status 3 sprint items Options & sol. sprint items Options & PM sprint def. 2 solutions sprint items Meta-analysis PM sprint sprint items definition Wrap-up sprint 4 items Meta-analysis: 3 scrum! Obstacles Deferred Wrap up 1 Licensed under Creative Commons license - 17 - by Business Quests.

Slide 18: Resources / methods / capabilities used to structure this workshop  Disciplines  Neuro-Linguistic programming  Scrum  De Bono’s Six Thinking Hats  Capabilities  Structuring workshops & trainings  Facilitation  Setting well-formed goals  Bibliography & online resources  http://www.glogerconsulting.de/downloads/Gloger_TototaScrum-170706.pdf  http://www.blackmarble.co.uk/ConferencePapers/DDD6%20Presentation%20-  Henrik Kniberg, Scrum and XP from the Trenches, 2007  Leading NLP training institute: http://www.ressources.be  Robert Dilts, Neuro-Linguistic Programming: Volume I (The Study of the Structure of Subjective Experience), 1980  Robert Dilts, From Coach to Awakener, 2003  Edward De Bono, Six Thinking Hats, 2000  Tad James & David Shepard, Presenting Magically: Transforming Your Stage Presence with NLP, 2001 Licensed under Creative Commons license - 18 - by Business Quests.