The document discusses how cloud computing is revolutionizing business. It provides perspectives from Paul Wallbank, a business futurist and author, Rene Sugo from MyNetFone, and Dominic O'Hanlon from MYOB. The discussion covers how cloud computing provides scalability, flexibility, and lower costs compared to traditional IT infrastructure. Specific topics discussed include how the cloud enables mobile working, dismantles barriers for small businesses, and allows for collaboration and accessibility of services. Risks associated with security, terms of service, and reliability are addressed. Case studies demonstrate how cloud phone systems and accounting software can significantly reduce costs for businesses.

1. The Networked Business How Cloud Computing is revolutionising business Paul Wallbank- Business Futurist, Author and SmartCompany Columnist Rene Sugo- Technical Director & Co-Founder MyNetFone Dominic O’Hanlon - Chief Strategy Officer, MYOB Moderated by Valerie Khoo

2. The Networked Business How Cloud Computing is revolutionising business Paul Wallbank - Business Futurist, Author and SmartCompany Columnist Rene Sugo- Technical Director & Co-Founder MyNetFone Dominic O’Hanlon - Chief Strategy Officer, MYOB Moderated by Valerie Khoo

3. The Networked Business How cloud computing is revolutionising business

5. Shared services

7. Client server

8. Expensive

11. PC based software works against this

12. Cloud services build in collaboration

15. Cloud dismantles most of the barriers

17. Outsourcing services run on the cloud

18. Startups are using the cloud

20. The risks There are real risks Any business process involves risk, it’s a matter of identify risks, understanding and managing them

21. Security People over estimate their own security Cloud is generally safer Complex passwords Secure logins Log off shared computers

22. Terms of service All cloud services have ToS These can be arbitrary

23. Reliability How reliable is the service provider SLAs don’t matter

25. Low entry costs

26. Scalability

28. The Networked Business How Cloud Computing is revolutionising business Paul Wallbank- Business Futurist, Author and SmartCompany Columnist Rene Sugo - Technical Director & Co-Founder, MyNetFone Dominic O’Hanlon - Chief Strategy Officer, MYOB Moderated by Valerie Khoo

29. for‘Let’s Talk Business’ Rene Sugo Technical Director & Co-founder Slide 19 www.mynetfone.com.au

30. What are “cloud” phone systems? Referred to as VoIP, Hosted PBX or Virtual PBX Deliver PBX-style call features over the internet connection No need to buy and maintain expensive PBX equipment Ideal for small and medium businesses as there is less capital expense to get the same call features as larger organisations Flexible and scalable For example, features include: auto-attendant, call transfer, call groups, call forwarding, extension dialling and more 20 Commercial in Confidence

31. 21 Commercial in Confidence What are “cloud” phone systems?

32. Uptake of hosted telephony 22 Commercial in Confidence Source MyNetFone business sales – Q1/2011

33. Your phone number is key 23 Commercial in Confidence

34. Benefits of “cloud” 24 Commercial in Confidence

35. Service Offering: Virtual PBX Slide 25 Commercial in Confidence

36. Call Features You get the same call features as large corporations, but without the need to purchase and configure complex PBX equipment: Voicemail & voicemail to email for each user Auto-attendant (IVR) Music on hold Call groups Extension dialling and call transfers Call Forwarding And more 26 Commercial in Confidence

37. Which businesses can take advantage of Virtual PBX today? 27 Commercial in Confidence

38. Costs & Benefits compared to traditional Phone Systems Upfront savings on equipment Quick set-up - voice services provisioned within 7 business days Pre-configured Virtual PBX equipment ready to ‘plug & play’ Reduced maintenance spending – no technician required on site to make changes Easy to grow or downsize Flexibility Monthly savings on call spend 28 Commercial in Confidence

39. Bill Analysis Example 29 Commercial in Confidence Bill analysis for Air Energi Global recruitment company supporting oil and gas capital development projects around the world A recent happy MyNetFone Virtual PBX customer Achieved 80% savings on monthly phone bills Benefit from expandability of the system – add a few new phones & users every couple of months With MyNetFone you could save $3289 per month off your phone bill. That is an amazing 80%

40. Case Study Inconsult is a risk management consulting company Using Virtual PBX for 2 years 4 line plan with 8 seats/handsets 30 Commercial in Confidence Putting the system together was surprisingly simple and it works the first time around. No manuals, no technicians, just plug the phones in and they work! It was easier than setting up the coffee machine! C. Y. Wong, Director, Inconsult

41. About MyNetFone Market-leading VoIP provider in terms of size, reputation, innovation and service delivery standards Fast growth indicates market acceptance of our technology & that we are ‘doing things right’ Publicly listed company, unlike most other VoIP providers - which means financial security, transparency and peace of mind Profitable operations mean we are here for the long term Numerous awards for innovation, performance, strength of core technology 31 Commercial in Confidence

42. 32 Commercial in Confidence MNF VoIP Solutions for Business

43. ASX-listed, accountable, profitable and fast-growing company Local Business Support Team 99.9% network uptime & solid network infrastructure Service Level Agreements (SLA’s) Tested for compatibility with all major IP-PBX brands 33 Commercial in Confidence What sets us apart:Quality

44. Behind the scenes The MyNetFone cloud quick stats: 24 Points of presence around Australia, New Zealand and Singapore Dedicated high speed national fibre optic network Over 150 servers, or 600 processing cores Over 40 Terrabytes of storage – backed up every day With over 3 Gigbit/sec connectivity to the internet Over 80 dedicated engineers dedicated to supporting the infrastructure and our customers 34 Commercial in Confidence Using a cloud service can give you access to technology, infrastructure and expertise that small businesses can’t build themselves.

45. 35 Commercial in Confidence Behind the scenes That equates to over 1.7 Billion conversation minutes per annum!

46. Thank you for your time. 36 Commercial in Confidence

47. The Networked Business How Cloud Computing is revolutionising business Paul Wallbank- Business Futurist, Author and SmartCompany Columnist Rene Sugo - Technical Director & Co-Founder MyNetFone Dominic O’Hanlon - Chief Strategy Officer, MYOB Moderated by Valerie Khoo

48. Enabling Connected Business Dominic O’Hanlon, Chief Strategy Officer

57. ?

58. 2010 Survey of MYOB Clients* 94% - Use the internet for business 90% - Have a broadband connection 74% - Use online banking 41% - Buy Products on the internet 30% - Email Marketing 16% - Sell products or services online * MYOB 2010 Business Monitor

59. enabling connected business

61. 3 4 2 6 AccountRight 1 5

64. Access to data: anywhere anytime

65. Data backup

66. Online Offline

67. Auto updatesAccountRight Online

68. 3 4 2 6 AccountRight 1 5

70. 3 4 2 6 AccountRight 1 5

71. Connect with your clients & business partners

72. Thank You!

73. The Networked Business How Cloud Computing is revolutionising business Please join us at these upcoming Let’s Talk Business events: New Consumer - Trends and insights for SME advantage Tuesday 10 May Mobile Internet for SMEs – Because every customer is mobile Tuesday 7 June Leadership Exchange - Role models for success Tuesday 19 July Tickets can be purchased tonight at the registration desk