Front coverTivoli Business SystemsManager Version 2.1End-to-End Business Impact ManagementIn-depth product structure revea...
International Technical Support OrganizationTivoli Business Systems Manager Version 2.1End-to-End Business Impact Manageme...
Note: Before using this information and the product it supports, read the information in “Notices” on page xxiii.First Edi...
Contents                     Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
2.4.4 Bulk discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62               ...
Part 2. Distributed implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1...
8.4 Tracing an event to the Common Listener . . . . . . . . . . . . . . . . . . . . . . . 268                      Chapter...
11.2 System Automation for OS/390 Version 2.1 . . . . . . . . . . . . . . . . . . . . . 349                        11.2.1 ...
12.2.2 BSV creation tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407                12.3...
16.2 Implementation of failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515                 ...
Appendix D. Additional material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577               Locating...
Figures                 1-1     Tivoli software product pillars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
2-28   Registry Editor for Health Monitoring profile . . . . . . . . . . . . . . . . . . . . . 75                3-1    Mi...
6-1    InstallShield Welcome dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576-2    Computer Nam...
6-44   Create local groups dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192               6-...
8-9    All Resources - Descendants window . . . . . . . . . . . . . . . . . . . . . . . . . 2678-10   Windows 2000 - Prope...
11-10   Action definition selection panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365               11-...
13-7    Advanced permissions setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42913-8    Automatic lo...
15-15   Second line option 1: Control flow processing . . . . . . . . . . . . . . . . . . . 489                15-16   Sec...
17-15   IBM Tivoli Business Systems Manager ETL target . . . . . . . . . . . . . . . 54617-16   GTM_TWH_CDW_Target user ID...
xx   Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
Tables                 1-1     Reading paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
xxii   Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, servi...
TrademarksThe following terms are trademarks of the International Business Machines Corporation in the United States,other...
Preface                 This IBM® Redbook gives a broad understanding of the IBM Tivoli Business                 Systems M...
Cedric Foo works as a Technical Consulting IT Specialist for Tivoli Software at               IBM United Kingdom. Before j...
Thanks to the following people for their contributions to this project:        Betsy Thaggard        International Technic...
Your efforts will help increase product acceptance and customer satisfaction. As               a bonus, youll develop a ne...
Part 1Part       1     Concept and                 planning                 Part 1 provides some background information ab...
Chapter 4, “User interface,” on page 113 discusses both available user                  interfaces for IBM Tivoli Business...
1    Chapter 1.   Introduction to business                 systems management                 This chapter presents some b...
1.1 Business systems management               Over the past 20 years we have seen a dramatic increase in complexity in the...
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Tivoli business systems manager v2.1 end to-end business impact management sg246610
Upcoming SlideShare
Loading in...5
×

Tivoli business systems manager v2.1 end to-end business impact management sg246610

13,707

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
13,707
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
12
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Tivoli business systems manager v2.1 end to-end business impact management sg246610

  1. 1. Front coverTivoli Business SystemsManager Version 2.1End-to-End Business Impact ManagementIn-depth product structure revealedand explainedDetailed implementation of bestpracticesIntegrated systemsmanagement solution Budi Darmawan Alessio D’Amico Cedric Foo Peter Glasmacher Stephen Nosbisch Samson Yiuibm.com/redbooks
  2. 2. International Technical Support OrganizationTivoli Business Systems Manager Version 2.1End-to-End Business Impact ManagementApril 2003 SG24-6610-00
  3. 3. Note: Before using this information and the product it supports, read the information in “Notices” on page xxiii.First Edition (April 2003)This edition applies to Version 2, Release 1 of IBM Tivoli Business Systems Manager and IBMTivoli Business Systems Manager for z/OS (product number 5678-BSM).© Copyright International Business Machines Corporation 2003. All rights reserved.Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADPSchedule Contract with IBM Corp.
  4. 4. Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv The team that wrote this redbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxvii Comments welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviiiPart 1. Concept and planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1. Introduction to business systems management . . . . . . . . . . . . 3 1.1 Business systems management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2 Tivoli systems management product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.3 IBM Tivoli Business Systems Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.3.1 Business system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.3.2 Discovery processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.3.3 Event processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.3.4 Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.4 Document organization and scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1.5 Lab environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapter 2. Components and functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 2.1 Product structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 2.2 Base services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 2.2.1 Components and data flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 2.2.2 Installation directory structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 2.2.3 Windows registry structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 2.2.4 Log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 2.3 Distributed resource feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 2.3.1 Agent Listener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 2.3.2 Common listener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 2.4 Mainframe (z/OS) resource feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 2.4.1 OS/390 components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 2.4.2 Windows servers connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 2.4.3 Object registration process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60© Copyright IBM Corp. 2003. All rights reserved. iii
  5. 5. 2.4.4 Bulk discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 2.4.5 Command support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 2.5 History server, reporting, and health monitor . . . . . . . . . . . . . . . . . . . . . . 68 2.5.1 History server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 2.5.2 The reporting system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 2.5.3 Health monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Chapter 3. Database structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 3.1 Microsoft SQL Server overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 3.2 The databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 3.3 Object implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 3.3.1 Important information sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 3.3.2 Object structure implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 3.3.3 Business Systems implementation . . . . . . . . . . . . . . . . . . . . . . . . . . 84 3.3.4 ROOT, BUSC, and LOBC objects. . . . . . . . . . . . . . . . . . . . . . . . . . . 85 3.3.5 Object hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 3.4 Status propagation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 3.5 Agent listener resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 3.5.1 Class implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 3.5.2 AMS tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 3.6 Common listener resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 3.7 Menu and command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 3.7.1 Menu, menu item, and launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 3.7.2 z/OS subsystems command support . . . . . . . . . . . . . . . . . . . . . . . 102 3.7.3 Tivoli task support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Chapter 4. User interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 4.1 Java console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 4.2 Web console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Chapter 5. Implementation planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 5.1 Planning overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 5.2 Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 5.3 Hardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 5.4 Network and connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 5.5 Software level and prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 5.5.1 Planning for distributed systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 5.5.2 Planning for mainframe systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 5.6 Operators and users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 5.7 Business System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 5.7.1 Business System View theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 5.7.2 Business System View design concept. . . . . . . . . . . . . . . . . . . . . . 139 5.7.3 Business System View structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 140iv Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  6. 6. Part 2. Distributed implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Chapter 6. Base services implementation . . . . . . . . . . . . . . . . . . . . . . . . 149 6.1 Hardware and software prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 6.1.1 Hardware configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 6.1.2 Software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 6.1.3 Hardware and software configuration for this book . . . . . . . . . . . . . 152 6.2 Prerequisite software components installation . . . . . . . . . . . . . . . . . . . . 154 6.2.1 Operating system: Windows 2000 Server . . . . . . . . . . . . . . . . . . . . 154 6.2.2 MKS Toolkit for Systems Administrators Version 7.5 or 8.0 . . . . . . 155 6.2.3 Windows Resource Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 6.2.4 JDBC Driver: Microsoft SQL 2000 Driver for JDBC . . . . . . . . . . . . 155 6.2.5 Microsoft IIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 6.2.6 Microsoft SQL Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 6.3 Database server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 6.4 Console and propagation server installation . . . . . . . . . . . . . . . . . . . . . . 190 6.5 History server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 6.6 Health Monitor Server implementation . . . . . . . . . . . . . . . . . . . . . . . . . . 199 6.6.1 HMS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 6.6.2 Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 6.6.3 Health Monitor Client implementation . . . . . . . . . . . . . . . . . . . . . . . 208 Chapter 7. TEC components integration. . . . . . . . . . . . . . . . . . . . . . . . . . 209 7.1 Tivoli Enterprise Console overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 7.2 Setting up the TEC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 7.2.1 Installing event enablement and the task server . . . . . . . . . . . . . . . 211 7.2.2 Setting up the user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 7.2.3 Updating the TEC event classes and rules . . . . . . . . . . . . . . . . . . . 217 7.2.4 Enabling TBSM agent listener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 7.3 IBM Tivoli Monitoring modules integration . . . . . . . . . . . . . . . . . . . . . . . 226 7.4 Creating a generic component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 7.5 Defining a component from DM monitors . . . . . . . . . . . . . . . . . . . . . . . . 235 7.6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Chapter 8. IBM Tivoli Monitoring integration . . . . . . . . . . . . . . . . . . . . . . 249 8.1 IBM Tivoli Monitoring integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 8.2 Adapter installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 8.2.1 Installing JRE 1.3.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 8.2.2 Installing the TBSM adapter for ITM . . . . . . . . . . . . . . . . . . . . . . . . 254 8.2.3 TBSM adapter processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 8.2.4 Configuring the IBM Tivoli Monitoring for 5.1.1 TBSM Adapter . . . 259 8.3 Using the TBSM adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 8.3.1 Discovery process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 8.3.2 Event forwarding to Tivoli Business Systems Manager . . . . . . . . . 264 Contents v
  7. 7. 8.4 Tracing an event to the Common Listener . . . . . . . . . . . . . . . . . . . . . . . 268 Chapter 9. IBM Tivoli NetView integration . . . . . . . . . . . . . . . . . . . . . . . . 279 9.1 What IBM Tivoli NetView is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 9.2 NetView 7.1.3 installation and configuration . . . . . . . . . . . . . . . . . . . . . . 283 9.2.1 Installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 9.2.2 Suggested configuration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 9.3 Adapter installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 9.3.1 Installing the NetView part of the adapter . . . . . . . . . . . . . . . . . . . . 292 9.3.2 Installing the TBSM part of the adapter. . . . . . . . . . . . . . . . . . . . . . 293 9.4 NetView adapter configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 9.5 Using the adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 9.5.1 Bulk discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 9.5.2 How NetView resources are handled . . . . . . . . . . . . . . . . . . . . . . . 297 9.5.3 Launching NetView Web console from TBSM . . . . . . . . . . . . . . . . 303 9.6 Troubleshooting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 9.6.1 TBSM adapter basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 9.6.2 TBSM communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 9.6.3 Testing the launch functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 9.6.4 TBSM adapter log and trace files . . . . . . . . . . . . . . . . . . . . . . . . . . 309 9.7 Extending the menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 9.7.1 Extending the NetView Web console . . . . . . . . . . . . . . . . . . . . . . . 312 9.7.2 Extending the TBSM Java console . . . . . . . . . . . . . . . . . . . . . . . . . 319Part 3. z/OS integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Chapter 10. z/OS installation and configuration . . . . . . . . . . . . . . . . . . . 331 10.1 Source/390 implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 10.1.1 Pre-installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 10.1.2 Installing Source/390. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 10.1.3 Bulk discovery configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 10.1.4 Source/390 tuning considerations . . . . . . . . . . . . . . . . . . . . . . . . . 337 10.1.5 Source/390 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 10.2 Setting up Tivoli NetView for z/OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 10.2.1 Modify the NetView started task procedure . . . . . . . . . . . . . . . . . 339 10.2.2 Modify the DSIPARM members . . . . . . . . . . . . . . . . . . . . . . . . . . 339 10.2.3 Enable the PPI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 10.2.4 Enable NETCONV connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 10.2.5 Enabling communication between NetView systems . . . . . . . . . . 341 10.2.6 Tuning considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 10.3 Implementing the Event Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342 Chapter 11. z/OS data feeds and discovery . . . . . . . . . . . . . . . . . . . . . . . 347 11.1 z/OS data feeds overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348vi Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  8. 8. 11.2 System Automation for OS/390 Version 2.1 . . . . . . . . . . . . . . . . . . . . . 349 11.2.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 11.2.2 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 11.2.3 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 11.3 Database 2 (DB2) for z/OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353 11.3.1 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 11.3.2 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 11.4 Information Management System (IMS) . . . . . . . . . . . . . . . . . . . . . . . . 357 11.4.1 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 11.4.2 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 11.5 CICSPlex System Manager Version 2.2 . . . . . . . . . . . . . . . . . . . . . . . . 361 11.5.1 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 11.5.2 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 11.6 Tivoli Workload Scheduler for z/OS . . . . . . . . . . . . . . . . . . . . . . . . . . . 372 11.6.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372 11.6.2 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 11.6.3 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 11.7 Resource Object Data Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 11.7.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 11.7.2 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 11.7.3 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 11.8 Resource Measurement Facility (RMF). . . . . . . . . . . . . . . . . . . . . . . . . 381 11.8.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 11.8.2 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 11.9 System Managed Storage (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 11.9.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 11.9.2 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 11.10 DFSMS Hierarchical Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . 388 11.10.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 11.10.2 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 11.11 WebSphere HTTP Server for OS/390 . . . . . . . . . . . . . . . . . . . . . . . . . 391 11.11.1 Integration setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 11.11.2 Object discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392Part 4. Advanced configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 Chapter 12. Automatic Business System View creation . . . . . . . . . . . . . 395 12.1 Automatic Business System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396 12.1.1 Automatic Business Systems design . . . . . . . . . . . . . . . . . . . . . . 396 12.1.2 Automatic Business Systems configuration file. . . . . . . . . . . . . . . 397 12.1.3 Defining the Automatic Business System . . . . . . . . . . . . . . . . . . . 402 12.2 ABS usage example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 12.2.1 Manual creation of the business system view . . . . . . . . . . . . . . . . 403 Contents vii
  9. 9. 12.2.2 BSV creation tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 12.3 Distributed LOB rules to ABS migration . . . . . . . . . . . . . . . . . . . . . . . . 414 12.3.1 Migration description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 12.3.2 Migration example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Chapter 13. Setting up roles and security. . . . . . . . . . . . . . . . . . . . . . . . . 421 13.1 Resource security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422 13.1.1 Protecting files and directories . . . . . . . . . . . . . . . . . . . . . . . . . . . 422 13.1.2 Protecting the registry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 13.1.3 Windows user ID and groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 13.2 Password protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 13.2.1 TBSM processes passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 13.2.2 Microsoft SQL Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 13.2.3 Reporting system password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 13.3 TBSM command security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 13.4 TBSM operators and workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434 Chapter 14. Maintenance and tuning issues . . . . . . . . . . . . . . . . . . . . . . 437 14.1 SQL Server Agent jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438 14.1.1 z/OS-related jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438 14.1.2 Distributed resources jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 14.1.3 Database maintenance jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 14.2 Database maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445 14.2.1 Database statistic and check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445 14.2.2 Database Maintenance Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448 14.3 Microsoft SQL Server and Windows 2000 tuning . . . . . . . . . . . . . . . . . 458 14.3.1 Windows 2000 Advanced Server tuning . . . . . . . . . . . . . . . . . . . . 458 14.3.2 Microsoft SQL Server 2000 tuning . . . . . . . . . . . . . . . . . . . . . . . . 462 Chapter 15. Automatic problem ticketing . . . . . . . . . . . . . . . . . . . . . . . . . 465 15.1 Automatic problem ticketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466 15.2 Defining the auto ticketing rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467 15.3 Tivoli Information Management for z/OS integration overview . . . . . . . 469 15.4 Installation and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471 15.4.1 Enable problem management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471 15.4.2 Extract and customize the input-output processor . . . . . . . . . . . . 474 15.4.3 Setting up the task server and Tivoli NetView for z/OS . . . . . . . . 475 15.4.4 Application customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477 15.5 Using the problem ticket interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499 15.5.1 Manual problem ticket operation . . . . . . . . . . . . . . . . . . . . . . . . . . 499 15.5.2 Closing a problem ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508 Chapter 16. High availability and failover . . . . . . . . . . . . . . . . . . . . . . . . . 513 16.1 Failover concept and terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514viii Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  10. 10. 16.2 Implementation of failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 16.2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 16.2.2 Installation and customization of failover . . . . . . . . . . . . . . . . . . . 516 16.2.3 Setup for z/OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 16.3 Performing failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 16.3.1 Enabling failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 16.3.2 Enabling reverse failover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 16.4 Limitations and discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523 16.5 Troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525 Chapter 17. Historical reporting with TEDW . . . . . . . . . . . . . . . . . . . . . . . 527 17.1 Tivoli Enterprise Data Warehouse overview . . . . . . . . . . . . . . . . . . . . . 528 17.1.1 Tivoli Enterprise Data Warehouse concepts and components . . . 529 17.1.2 IBM Tivoli Business Systems Manager integration . . . . . . . . . . . . 532 17.2 Installation and configuration for data warehouse . . . . . . . . . . . . . . . . . 533 17.2.1 Warehouse integration pre-installation steps . . . . . . . . . . . . . . . . 533 17.2.2 Setting up the source ETL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534 17.3 Activating collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 17.3.1 Changes on the TWH_CDW database . . . . . . . . . . . . . . . . . . . . . 539 17.3.2 Creating an ODBC connection to source database . . . . . . . . . . . 539 17.3.3 Defining authority to the Warehouse Sources and Targets . . . . . 543 17.3.4 Scheduling the source ETL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548 17.3.5 Changing the source ETL status to Production. . . . . . . . . . . . . . . 551 17.3.6 Running ETLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552Part 5. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553 Appendix A. Detailed process flow of services . . . . . . . . . . . . . . . . . . . . 555 Appendix B. Sample files and scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557 The gemmfprod.sh script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558 High-level load sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560 ASILoad_Highlevel.ksh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560 ITSO_Highlevel - Sample high-level load source . . . . . . . . . . . . . . . . . . . 564 Appendix C. IBM Tivoli NetView additional information . . . . . . . . . . . . . 565 NetView adapter configuration files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566 The nvid.conf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566 The topxlistener.properties file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566 The topxtrapgate.conf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569 TBSM adapter files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571 Launch menu item add and delete script . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572 NetView Web Server script 3beansalad.js . . . . . . . . . . . . . . . . . . . . . . . . . . . 574 Contents ix
  11. 11. Appendix D. Additional material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577 Locating the Web material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577 Using the Web material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577 System requirements for downloading the Web material . . . . . . . . . . . . . 578 How to use the Web material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 578 Abbreviations and acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 579 Related publications . . . . . . . . . . . . . . . . . . . . . . ...... ....... ...... . 583 IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... ....... ...... . 583 Other resources . . . . . . . . . . . . . . . . . . . . . . . . ...... ....... ...... . 583 Referenced Web sites . . . . . . . . . . . . . . . . . . . . . . ...... ....... ...... . 584 How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . ...... ....... ...... . 584 IBM Redbooks collections . . . . . . . . . . . . . . . . . ...... ....... ...... . 584 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585x Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  12. 12. Figures 1-1 Tivoli software product pillars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1-2 Tivoli performance and availability solutions . . . . . . . . . . . . . . . . . . . . . . 6 1-3 TBSM console: propagation path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1-4 TBSM console: tree view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1-5 TBSM console: Hyperview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1-6 TBSM console: Table view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1-7 TBSM console: Business impact view . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1-8 TBSM console: events view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 1-9 TBSM properties window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1-10 TBSM Web console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1-11 Network diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 2-1 IBM Tivoli Business Systems Manager product structure . . . . . . . . . . . 26 2-2 TBSM flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 2-3 IBM Tivoli Business Systems Manager Windows directory structure . . 39 2-4 Registry tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 2-5 Hierarchical setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 2-6 Database setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 2-7 Flowchart for distributed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 2-8 AMS description files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 2-9 Common listener connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 2-10 z/OS components and feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 2-11 TBSM data server startup log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 2-12 TBSM object server startup log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 2-13 TBSM object pump startup log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 2-14 Connection from z/OS to TBSM servers . . . . . . . . . . . . . . . . . . . . . . . . 58 2-15 Initial conversation for TBSM connection. . . . . . . . . . . . . . . . . . . . . . . . 60 2-16 Sample message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 2-17 Queue file contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 2-18 The Resources view after the high-level object load . . . . . . . . . . . . . . . 64 2-19 Parameters of the GTMAOPE0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 2-20 MVSIPListener registry definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 2-21 Command aliases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 2-22 History server setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 2-23 Microsoft IIS virtual directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 2-24 Reporting system invocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 2-25 Object Event Report Selection screen . . . . . . . . . . . . . . . . . . . . . . . . . . 72 2-26 A generated report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 2-27 Health monitor client window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74© Copyright IBM Corp. 2003. All rights reserved. xi
  13. 13. 2-28 Registry Editor for Health Monitoring profile . . . . . . . . . . . . . . . . . . . . . 75 3-1 Microsoft SQL Server Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . 79 3-2 Part of TBSM containment hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 3-3 TBSM inheritance hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 3-4 The propagation concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 3-5 Propagation algorithm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 3-6 GEM object classes in TBSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 3-7 Tables for CID G02H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 3-8 GEMLookupCID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 3-9 GEM_IDlookup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 3-10 GEM_DMtoCID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 3-11 CL_Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 3-12 Common listener auto placement table . . . . . . . . . . . . . . . . . . . . . . . . . 96 3-13 CL_Severities content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 3-14 Default context menu for DB2InstanceManager . . . . . . . . . . . . . . . . . . 98 3-15 Context menu processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 3-16 Running the asisp_definemenuitem. . . . . . . . . . . . . . . . . . . . . . . . . . . 105 3-17 Invoke MVS D A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 3-18 Task setting window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 3-19 Tivoli NetView for z/OS prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 3-20 Task Monitor result window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 3-21 Context menu for DIRCDrv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 3-22 Execution result for DIRCDrv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 4-1 Java console structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 4-2 IBM Tivoli Business Systems Manager icon . . . . . . . . . . . . . . . . . . . . 114 4-3 IBM Tivoli Business Systems Manager sign-on dialog . . . . . . . . . . . . 115 4-4 Welcome screen for IBM Tivoli Business Systems Manager. . . . . . . . 115 4-5 Primary Menu for Super Administrator. . . . . . . . . . . . . . . . . . . . . . . . . 116 4-6 Expanded console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 4-7 Property page of a DB2InstanceManager object . . . . . . . . . . . . . . . . . 118 4-8 Expanded console in debug mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 4-9 Sign on to the IBM Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 4-10 Welcome screen of the Web console . . . . . . . . . . . . . . . . . . . . . . . . . 122 4-11 Primary options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 4-12 User profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 4-13 User roles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 4-14 TBSM Sign On screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 4-15 Business System View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 4-16 All Resources View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 5-1 Flat BSV for Remote Banking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 5-2 Hierarchical BSV for Remote Banking . . . . . . . . . . . . . . . . . . . . . . . . . 142 5-3 Inverted hierarchy BSV for Remote Banking . . . . . . . . . . . . . . . . . . . . 143 5-4 Grouped resource BSV for Remote Banking . . . . . . . . . . . . . . . . . . . . 144xii Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  14. 14. 6-1 InstallShield Welcome dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576-2 Computer Name dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576-3 Installation Selection dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1586-4 User Information dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1596-5 Software License Agreement dialog . . . . . . . . . . . . . . . . . . . . . . . . . . 1596-6 Installation Definition dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1606-7 Instance Name dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1616-8 Setup Type dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1626-9 Choose Folder dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1636-10 Select Components dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1636-11 Services Account dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1646-12 Authentication Mode dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1656-13 Collation Settings dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1666-14 Network Libraries dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1676-15 Start Copying Files dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1686-16 Choose Licensing Mode dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1696-17 SQL Server Enterprise Manager view . . . . . . . . . . . . . . . . . . . . . . . . . 1706-18 SQL Server Security options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1706-19 Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1716-20 Password confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1716-21 Log on to SQL Query Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1736-22 Current Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1736-23 Connection Properties options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1746-24 Opening the Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1756-25 Tools Options dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1766-26 Language selection dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1776-27 System File Update welcome screen. . . . . . . . . . . . . . . . . . . . . . . . . . 1776-28 Temporary directory selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1786-29 System File Upgrade complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1796-30 Welcome dialog for TBSM installation . . . . . . . . . . . . . . . . . . . . . . . . . 1806-31 License agreement dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1806-32 Setup path selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1816-33 Setup type selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1826-34 Select Components for database server . . . . . . . . . . . . . . . . . . . . . . . 1836-35 Enter Information for SQL database server host name . . . . . . . . . . . . 1846-36 Database parameters dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1856-37 Database upgrade dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1866-38 Start copying files dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1876-39 Setup Complete dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1876-40 Extract seed database files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1886-41 Changes in AttachDatabases.sql. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1896-42 Services setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1906-43 Component selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Figures xiii
  15. 15. 6-44 Create local groups dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 6-45 JDBC driver selection dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 6-46 Installation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 6-47 Services list for console and propagation server . . . . . . . . . . . . . . . . . 194 6-48 TBSM operators groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 6-49 History Server component selection dialog . . . . . . . . . . . . . . . . . . . . . 195 6-50 Creating a new database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 6-51 History database properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 6-52 Pop-up message for historyserversetup.ksh . . . . . . . . . . . . . . . . . . . . 197 6-53 Health Monitor Server component selection dialog . . . . . . . . . . . . . . . 200 6-54 Health Monitor Server host name dialog . . . . . . . . . . . . . . . . . . . . . . . 201 6-55 Health Monitor Server parameters dialog . . . . . . . . . . . . . . . . . . . . . . 202 6-56 Open the Properties dialog for Health Monitor. . . . . . . . . . . . . . . . . . . 203 6-57 Health Monitor Log On tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 6-58 Health monitor profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 6-59 Default services definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 6-60 Settings for Common Listener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 6-61 MonitoredQueueTable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 7-1 Event flow for IBM Tivoli Business Systems Manager integration . . . . 210 7-2 Install Product window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 7-3 Services window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 7-4 Local Security Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 7-5 Security setting dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 7-6 Tivoli BSM Event Enablement Properties window . . . . . . . . . . . . . . . . 216 7-7 TME Desktop of Administrator window . . . . . . . . . . . . . . . . . . . . . . . . 217 7-8 Event Server Rule Bases window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 7-9 Import Into Rule Base window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 7-10 TBSM console: All Resources - Descendents window . . . . . . . . . . . . 229 7-11 GEMLookupCID content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 7-12 New generic test object created. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 7-13 Properties window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 7-14 Flow diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 7-15 Event Viewer: Group All - All events . . . . . . . . . . . . . . . . . . . . . . . . . . 238 7-16 All Resources - Descendents window . . . . . . . . . . . . . . . . . . . . . . . . . 239 7-17 Note editor for closing an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 8-1 IBM Tivoli Business Systems Manager for ITM diagram . . . . . . . . . . . 251 8-2 Installing JRE 1.3.0 via GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 8-3 Install Product window, ITM adapter for TBSM . . . . . . . . . . . . . . . . . . 255 8-4 Install Options window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 8-5 IBM Tivoli Business Systems Manager console window . . . . . . . . . . . 263 8-6 Instrumentation mapping to enterprise . . . . . . . . . . . . . . . . . . . . . . . . 264 8-7 Profile Properties window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 8-8 Indications and Actions window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266xiv Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  16. 16. 8-9 All Resources - Descendants window . . . . . . . . . . . . . . . . . . . . . . . . . 2678-10 Windows 2000 - Properties window . . . . . . . . . . . . . . . . . . . . . . . . . . . 2688-11 SQL Window: Query-ibmtiv5.Object.sa . . . . . . . . . . . . . . . . . . . . . . . . 2758-12 SQL Window: Query-ibmtiv5.object.sa . . . . . . . . . . . . . . . . . . . . . . . . 2769-1 NetView’s main capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2809-2 The NetView Web console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2829-3 Invoking Web console Security from nvsetup . . . . . . . . . . . . . . . . . . . 2869-4 The Web Console Security dialog box . . . . . . . . . . . . . . . . . . . . . . . . . 2879-5 The Add User dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2879-6 The NetView Web Console download page . . . . . . . . . . . . . . . . . . . . 2889-7 Changing the default path for the NetView Web Console . . . . . . . . . . 2899-8 Web Console login dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2909-9 Open a map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2919-10 The TBSM Bulk Upload entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2969-11 NetViews bulk upload message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2979-12 The initial NetView Map contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2989-13 Initial NetView resources uploaded to TBSM. . . . . . . . . . . . . . . . . . . . 2999-14 Hyperview view of NetView resources . . . . . . . . . . . . . . . . . . . . . . . . . 3009-15 The final discovery in NetView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3019-16 The corresponding TBSM hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . 3029-17 Various network views in TBSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3039-18 TBSMs Launch submenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3049-19 The Web Console Launch results . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3059-20 Launch error message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3089-21 The Roles dialog with the new menu entry . . . . . . . . . . . . . . . . . . . . . 3179-22 Parsing error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3179-23 NetView Web console and the new menu . . . . . . . . . . . . . . . . . . . . . . 3189-24 The resulting output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3199-25 The Launch submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3209-26 NetView Console launch process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3219-27 3beansalad.js display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3239-28 The new menu entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3269-29 The Web console display launched by the new menu . . . . . . . . . . . . . 32710-1 Property page of OS object to enable upload . . . . . . . . . . . . . . . . . . . 34411-1 Feeds for z/OS systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34811-2 System Automation for OS/390 2.1 connection to TBSM . . . . . . . . . . 35011-3 Subsystem objects from System Automation for OS/390 . . . . . . . . . . 35311-4 DB2 topology display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35711-5 IMS descendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36111-6 CPSM main panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36311-7 View selection panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36311-8 RTASPEC panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36411-9 Real time analysis specification update . . . . . . . . . . . . . . . . . . . . . . . . 364 Figures xv
  17. 17. 11-10 Action definition selection panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365 11-11 Creating TBSMA1 action definition . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 11-12 Updated action definition list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 11-13 CICSPlex System Manager panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 11-14 CPSM primary option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 11-15 BATCHREP display panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 11-16 BATCHREP submission panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 11-17 Property of a CICSPlex definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 11-18 Initiating CICSPlex SM discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 11-19 CICSPlex SM CICS Topology display . . . . . . . . . . . . . . . . . . . . . . . . . 372 11-20 Detailed operation information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 11-21 Inserting SNA APPN network object . . . . . . . . . . . . . . . . . . . . . . . . . . 378 11-22 Setting the NetID name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 11-23 Setting the OS path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 11-24 SNA topology view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 11-25 Event flow and component descriptions for TBSM/RMF integration . . 382 11-26 Invoking RMF registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 11-27 SMS information flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 11-28 Register monitoring interval for SMS resources . . . . . . . . . . . . . . . . . 387 11-29 Disk configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 11-30 Creating an HSM object . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 11-31 HSM creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390 11-32 DFSMShsm topology view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 11-33 HTTP Server objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 12-1 ABS processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396 12-2 Sample business system view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 12-3 Database tables with the loaded ABS configuration . . . . . . . . . . . . . . 405 12-4 ITSO RESOURCES business system view . . . . . . . . . . . . . . . . . . . . . 406 12-5 ABSMain window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408 12-6 First BSV ITSO Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 12-7 BSV tree for the example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410 12-8 Adding Production OS filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 12-9 Defining condition for production OS . . . . . . . . . . . . . . . . . . . . . . . . . . 412 12-10 Condition for Production DB2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413 12-11 Distributed Line of Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 12-12 GEM_InstFiltering table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 12-13 Table GEM_Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 13-1 Changing TivoliManager directory’s property . . . . . . . . . . . . . . . . . . . 423 13-2 Sharing property for the TivoliManager directory . . . . . . . . . . . . . . . . . 424 13-3 Security property of TivoliManager directory . . . . . . . . . . . . . . . . . . . . 425 13-4 Advanced security setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 13-5 Protecting TBSM registry key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427 13-6 TBSM registry permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428xvi Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  18. 18. 13-7 Advanced permissions setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42913-8 Automatic logon for Event Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43113-9 Historical database users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43313-10 Extract of the MenuItem table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43413-11 Saving a workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43513-12 Opening a workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43513-13 Editing a workspace permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43614-1 Cleanup Old Log Files job window. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44114-2 Delete Old MVS Upload Output Files window . . . . . . . . . . . . . . . . . . . 44314-3 Cleanup Old DB Queues window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44514-4 Update ObjectEvents stats job wIndow . . . . . . . . . . . . . . . . . . . . . . . . 44614-5 Update Object Stats job wIndow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44714-6 Database Maintenance Plan creation . . . . . . . . . . . . . . . . . . . . . . . . . 44814-7 Database Maintenance Plan Wizard: Welcome. . . . . . . . . . . . . . . . . . 44914-8 Database Maintenance Plan Wizard: Select Databases . . . . . . . . . . . 45014-9 Database Maintenance Plan Wizard: Data Optimization settings . . . . 45114-10 Database Maintenance Plan Wizard: Database Integrity Check . . . . . 45214-11 Database Maintenance Plan Wizard: Backup settings . . . . . . . . . . . . 45314-12 Database Maintenance Plan Wizard: Backup Disk Directory settings . 45414-13 Database Maintenance Plan Wizard: Transaction Log Backup settings45514-14 Database Maintenance Plan Wizard: Reports to Generate . . . . . . . . . 45614-15 Database Maintenance Plan Wizard: Maintenance Plan History. . . . . 45714-16 Database Maintenance Plan Wizard summary . . . . . . . . . . . . . . . . . . 45814-17 Windows 2000 System Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45914-18 Windows2000 Performance Options . . . . . . . . . . . . . . . . . . . . . . . . . . 45914-19 Windows 2000 Local Area Connection Properties. . . . . . . . . . . . . . . . 46014-20 Windows 2000 File and Printers Sharing Properties . . . . . . . . . . . . . . 46114-21 SQL Server Properties Memory window . . . . . . . . . . . . . . . . . . . . . . . 46214-22 SQL Server Properties Processor window. . . . . . . . . . . . . . . . . . . . . . 46315-1 Problem and change management interface . . . . . . . . . . . . . . . . . . . . 46615-2 Data flow: TBSM operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47015-3 TBSM event ID assisted entry panel . . . . . . . . . . . . . . . . . . . . . . . . . . 47815-4 IBM Tivoli Business Systems Manager class ID assisted entry panel . 47915-5 Tivoli Information Management for z/OS s-word display . . . . . . . . . . . 48015-6 Tivoli Information Management for z/OS p-word display . . . . . . . . . . . 48015-7 Users to notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48115-8 Deleting of the BRANCH control line . . . . . . . . . . . . . . . . . . . . . . . . . . 48215-9 Change DEFAULT to MVS user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 48315-10 Control panel update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48515-11 Function line summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48615-12 First line option 1: Control flow processing . . . . . . . . . . . . . . . . . . . . . 48715-13 First line oOption 2: Data collection processing . . . . . . . . . . . . . . . . . . 48815-14 First line option 3: Test data processing . . . . . . . . . . . . . . . . . . . . . . . 488 Figures xvii
  19. 19. 15-15 Second line option 1: Control flow processing . . . . . . . . . . . . . . . . . . . 489 15-16 Second line option 2: Data collection processing . . . . . . . . . . . . . . . . 490 15-17 Second line option 3: Test data processing . . . . . . . . . . . . . . . . . . . . . 490 15-18 Third line option 1: Control flow processing . . . . . . . . . . . . . . . . . . . . . 491 15-19 Third line option 2: Data collection processing . . . . . . . . . . . . . . . . . . 492 15-20 Third line option 3: Test data processing . . . . . . . . . . . . . . . . . . . . . . . 492 15-21 Fourth line option 1: Control flow processing . . . . . . . . . . . . . . . . . . . . 493 15-22 Fourth line option 2: Data collection processing . . . . . . . . . . . . . . . . . 494 15-23 Fourth line option 3: Test data processing . . . . . . . . . . . . . . . . . . . . . . 494 15-24 Fifth line option 1: Control flow processing . . . . . . . . . . . . . . . . . . . . . 495 15-25 Fifth line option 2: Data collection processing . . . . . . . . . . . . . . . . . . . 496 15-26 Fifth line option 3:Test data processing . . . . . . . . . . . . . . . . . . . . . . . . 496 15-27 Panel list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497 15-28 List of modified panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498 15-29 Panel Copy specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498 15-30 Problem ticket creation dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500 15-31 Authentication dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501 15-32 Problem ticket created . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501 15-33 Problem ticket icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502 15-34 Tivoli Information Management for z/OS with the problem ticket. . . . . 503 15-35 Searching for a problem ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504 15-36 Problem ticket list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505 15-37 Problem ticket window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506 15-38 Problem ticket updated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507 15-39 Creating new problem ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508 15-40 Searching Tivoli Information Management for ticket no 00000009 . . . 509 15-41 Search result for ticket no 00000009 . . . . . . . . . . . . . . . . . . . . . . . . . . 509 15-42 Closing problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510 15-43 Closing problem dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 17-1 A typical Tivoli Enterprise Data Warehouse environment . . . . . . . . . . 529 17-2 IBM Tivoli Business Systems Manager warehouse component . . . . . 532 17-3 Installation type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 17-4 Path to the installation media for the GTM. . . . . . . . . . . . . . . . . . . . . . 536 17-5 IBM Tivoli Business Systems Manager program installation . . . . . . . . 537 17-6 IBM Tivoli Business Systems Manager ETL Installation summary . . . 538 17-7 System DSN tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540 17-8 Selecting the data source for ODBC System DSN . . . . . . . . . . . . . . . 541 17-9 SQL Server data source settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541 17-10 User authentication for the new data source . . . . . . . . . . . . . . . . . . . . 542 17-11 Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542 17-12 Completing the data source definition . . . . . . . . . . . . . . . . . . . . . . . . . 543 17-13 IBM Tivoli Monitoring Version 5.1.1 Generic ETL1 Sources . . . . . . . . 544 17-14 GTM_OBJECT_Source user ID information . . . . . . . . . . . . . . . . . . . . 545xviii Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  20. 20. 17-15 IBM Tivoli Business Systems Manager ETL target . . . . . . . . . . . . . . . 54617-16 GTM_TWH_CDW_Target user ID information . . . . . . . . . . . . . . . . . . 54717-17 GTM_c05_LOBState_Process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . 54817-18 Schedule GTM_c05_s010_Load_LOBStage . . . . . . . . . . . . . . . . . . . . 54917-19 Schedule configuration for GTM_c05_s010_Load_LOBStage . . . . . . 55017-20 Promoting scheduled processes to Production status . . . . . . . . . . . . . 55117-21 Work in Progress window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552A-1 Detailed services diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556 Figures xix
  21. 21. xx Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  22. 22. Tables 1-1 Reading paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 1-2 Operating system and software detail . . . . . . . . . . . . . . . . . . . . . . . . . . 22 2-1 IBM Tivoli Business Systems Manager services by component . . . . . . 31 2-2 TBSM services log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 2-3 AMS types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 2-4 TEC exits for event forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 5-1 List of mainframe information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 5-2 Subsystem naming convention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 5-3 IMS subsystems checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 5-4 DB2 subsystems checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 5-5 CICS subsystems checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 5-6 Pro and cons of BSVs creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 6-1 Required hardware configuration for TBSM. . . . . . . . . . . . . . . . . . . . . 151 6-2 TBSM server configuration running in the lab . . . . . . . . . . . . . . . . . . . 152 6-3 Prerequisite software components installed . . . . . . . . . . . . . . . . . . . . 153 6-4 Database attributes for reporting system . . . . . . . . . . . . . . . . . . . . . . . 199 7-1 IBM Tivoli Monitoring tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 9-1 nvid keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 10-1 z/OS data sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 10-2 Modification to IBM Tivoli NetView for z/OS startup procedure . . . . . . 339 11-1 TBSM batch jobs for SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 12-1 Distributed rules not supported by the migration script . . . . . . . . . . . . 416 14-1 z/OS Resources SQL jobs: suggested settings . . . . . . . . . . . . . . . . . . 438 14-2 Distributed Resources Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 14-3 Database Maintenance Jobs suggested settings . . . . . . . . . . . . . . . . 440 14-4 Queues tables cleaned up by the Cleanup Old DB Queue job . . . . . . 444 15-1 Problem management parameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471 15-2 Create a problem ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499© Copyright IBM Corp. 2003. All rights reserved. xxi
  23. 23. xxii Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  24. 24. NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features discussed in this document in other countries. Consultyour local IBM representative for information on the products and services currently available in your area.Any reference to an IBM product, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product, program, or service thatdoes not infringe any IBM intellectual property right may be used instead. However, it is the usersresponsibility to evaluate and verify the operation of any non-IBM product, program, or service.IBM may have patents or pending patent applications covering subject matter described in this document.The furnishing of this document does not give you any license to these patents. You can send licenseinquiries, in writing, to:IBM Director of Licensing, IBM Corporation, North Castle Drive Armonk, NY 10504-1785 U.S.A.The following paragraph does not apply to the United Kingdom or any other country where suchprovisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATIONPROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS ORIMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimerof express or implied warranties in certain transactions, therefore, this statement may not apply to you.This information could include technical inaccuracies or typographical errors. Changes are periodically madeto the information herein; these changes will be incorporated in new editions of the publication. IBM maymake improvements and/or changes in the product(s) and/or the program(s) described in this publication atany time without notice.Any references in this information to non-IBM Web sites are provided for convenience only and do not in anymanner serve as an endorsement of those Web sites. The materials at those Web sites are not part of thematerials for this IBM product and use of those Web sites is at your own risk.IBM may use or distribute any of the information you supply in any way it believes appropriate withoutincurring any obligation to you.Information concerning non-IBM products was obtained from the suppliers of those products, their publishedannouncements or other publicly available sources. IBM has not tested those products and cannot confirmthe accuracy of performance, compatibility or any other claims related to non-IBM products. Questions onthe capabilities of non-IBM products should be addressed to the suppliers of those products.This information contains examples of data and reports used in daily business operations. To illustrate themas completely as possible, the examples include the names of individuals, companies, brands, and products.All of these names are fictitious and any similarity to the names and addresses used by an actual businessenterprise is entirely coincidental.COPYRIGHT LICENSE:This information contains sample application programs in source language, which illustrates programmingtechniques on various operating platforms. You may copy, modify, and distribute these sample programs inany form without payment to IBM, for the purposes of developing, using, marketing or distributing applicationprograms conforming to the application programming interface for the operating platform for which thesample programs are written. These examples have not been thoroughly tested under all conditions. IBM,therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy,modify, and distribute these sample programs in any form without payment to IBM for the purposes ofdeveloping, using, marketing, or distributing application programs conforming to IBMs applicationprogramming interfaces.© Copyright IBM Corp. 2003. All rights reserved. xxiii
  25. 25. TrademarksThe following terms are trademarks of the International Business Machines Corporation in the United States,other countries, or both: AIX® Informix® RMF™ CICS® Lotus® Tivoli® CICSPlex® MVS™ Tivoli Enterprise™ Database 2™ NetView® Tivoli Enterprise Console® DB2® Notes® Tivoli Management DFS™ OS/2® Environment® DFSMShsm™ OS/390® TME® Domino™ OS/400® TME 10™ IBM® RACF® VTAM® IBM.COM™ Redbooks™ WebSphere® IMS™ Redbooks (logo)™ z/OS™The following terms are trademarks of other companies:ActionMedia, LANDesk, MMX, Pentium and ProShare are trademarks of Intel Corporation in the UnitedStates, other countries, or both.Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in theUnited States, other countries, or both.Java and all Java-based trademarks and logos are trademarks or registered trademarks of SunMicrosystems, Inc. in the United States, other countries, or both.C-bus is a trademark of Corollary, Inc. in the United States, other countries, or both.UNIX is a registered trademark of The Open Group in the United States and other countries.SET, SET Secure Electronic Transaction, and the SET Logo are trademarks owned by SET SecureElectronic Transaction LLC.Other company, product, and service names may be trademarks or service marks of others.xxiv Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  26. 26. Preface This IBM® Redbook gives a broad understanding of the IBM Tivoli Business Systems Manager architecture and internals. The in-depth discussion covers the product’s inner workings and includes log files to illustrate the processing of its various components. IBM Tivoli Business Systems Manager is designed to display all aspects of the enterprise’s IT system as they affect the users’ business systems. This book enables easy implementation of IBM Tivoli Business Systems Manager in distributed environments. Procedures are illustrated with examples of the installation and configuration process to explain the deployment of IBM Tivoli Business Systems Manager into a customer’s environment. It also covers the implementation of IBM Tivoli Business Systems Manager in z/OS™ with most of its major interfaces. IBM Tivoli Business Systems Manager can monitor all major IBM subsystems in z/OS including IMS™, DB2®, CICS®, storage, and Web solutions. A book about concepts and implementation would not be complete without a comprehensive discussion about using, maintaining, and troubleshooting the system. We devote several sections to these topics.The team that wrote this redbook This redbook was produced by a team of specialists from around the world working at the International Technical Support Organization, Austin Center. Budi Darmawan is a Project Leader at the International Technical Support Organization, Austin Center. He writes extensively and teaches IBM classes worldwide on all areas of systems management, database systems, and business intelligence. Before joining the ITSO in 1999, Budi worked in Integrated Solution Services for IBM Indonesia as lead solution architect and implementer. His current interests are in performance and availability and business systems management. Alessio D’Amico works as a Technical Consulting IT Specialist for the EMEA South Region TBSM services team. He joined IBM in 1998 as a Tivoli® Software Engineer covering various positions including level 3 customer support and development. He moved to the TBSM services team in 2001.© Copyright IBM Corp. 2003. All rights reserved. xxv
  27. 27. Cedric Foo works as a Technical Consulting IT Specialist for Tivoli Software at IBM United Kingdom. Before joining the Pan EMEA TBSM Services Team two and a half years ago, Cedric worked as an OS/390® specialist in the ITS North Region Enterprise Assist Technical Support team for more than two years. He has more than 22 years of IT experience, from small, specialized subsystems to large mainframe complexes. Peter Glasmacher is a certified Systems Management Expert professional from Dortmund, Germany. After joining IBM in 1973, he worked in various positions including support, development, and services covering multiple OS platforms and networking architectures. Currently, he works as a consulting IT specialist for the Integrated Technology Services branch of IBM Global Services, concentrating on infrastructure and security issues. He has more than 15 years of experience in the network and systems management areas. For the past eight years, he concentrated on architectural work and the design of network and systems management solutions in large customer environments. Since 1983, he has written extensively on workstation-related issues, both external and internal. He has authored or co-authored a number of Redbooks covering network and systems management topics. Stephen Nosbisch is a Senior IT Specialist from Boulder, Colorado. His current assignment includes developing architectual design solutions for enterprise wide automation platforms within SDC-West for both IBM internal and commercial accounts. He has more than 15 years of experience in the network and systems management areas. For the past two years he has focused heavily on business systems management solutions. Samson Yiu is a Senior IT Specialist working with the IBM Support Centre in Australia. He holds a degree in Computer and Mathematical Sciences as well as professional certification as an MCP+Internet, MCSE, Tivoli Enterprise™ Consultant, Citrix, and IBM Certified Systems Expert. He has worked for IBM Australia for 10 years, primarily in software defect support, and is a senior member of the Tivoli PACO support team. His time is spent exclusively supporting Tivoli products. This is the fifth book to which he has contributed.xxvi Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  28. 28. Thanks to the following people for their contributions to this project: Betsy Thaggard International Technical Support Organization, Austin Center Pam Geiger, Mike Odom IBM Tivoli Software Group Jessie Zhang, Vivian Roberts IBM AustraliaBecome a published author Join us for a two- to six-week residency program! Help write an IBM Redbook dealing with specific products or solutions, while getting hands-on experience with leading-edge technologies. Youll team with IBM technical professionals, Business Partners and/or customers. Preface xxvii
  29. 29. Your efforts will help increase product acceptance and customer satisfaction. As a bonus, youll develop a network of contacts in IBM development labs, and increase your productivity and marketability. Find out more about the residency program, browse the residency index, and apply online at: ibm.com/redbooks/residencies.htmlComments welcome Your comments are important to us! We want our Redbooks to be as helpful as possible. Send us your comments about this or other Redbooks in one of the following ways: Use the Contact us Review Redbook form found online at: ibm.com/redbooks Send your comments in an Internet note to: redbook@us.ibm.com Mail your comments to: IBM Corporation, International Technical Support Organization Dept. 0SJB Building 003 Internal Zip 2834 11400 Burnet Road Austin, Texas 78758-3493xxviii Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  30. 30. Part 1Part 1 Concept and planning Part 1 provides some background information about and discusses the concept and planning information for IBM Tivoli Business Systems Manager. The chapters are: Chapter 1, “Introduction to business systems management,” on page 3 discusses background information and the environment setup that we used for the project. This chapter also provides a guide for using this redbook. Chapter 2, “Components and functions,” on page 25 explains in-depth the components and functions of IBM Tivoli Business Systems Manager. Chapter 3, “Database structure,” on page 77 goes into detail about how the IBM Tivoli Business Systems Manager database is organized. Here we also present some component-specific extensions of the database, such as Common Listener, TEC interface, and the Menu system.© Copyright IBM Corp. 2003. All rights reserved. 1
  31. 31. Chapter 4, “User interface,” on page 113 discusses both available user interfaces for IBM Tivoli Business Systems Manager: the Java console and the Web console. Chapter 5, “Implementation planning,” on page 129 explains information that you must prepare and understand before starting IBM Tivoli Business Systems Manager implementation.2 Tivoli Business Systems Manager Version 2.1: End-to-End Business Impact Management
  32. 32. 1 Chapter 1. Introduction to business systems management This chapter presents some basic information about business systems management with IBM Tivoli Business Systems Manager and introduces the rest of the book with the description of the environment that we use in examples. The sections are: 1.1, “Business systems management” on page 4 explains the value of business systems management. 1.2, “Tivoli systems management product” on page 5 describes the Tivoli systems management product structure. 1.3, “IBM Tivoli Business Systems Manager” on page 7 explains the features of IBM Tivoli Business Systems Manager. 1.4, “Document organization and scope” on page 20 shows how this book is organized and provides some suggestions for using it effectively. 1.5, “Lab environment” on page 22 discusses the setup that we use in the examples.© Copyright IBM Corp. 2003. All rights reserved.