Front coverCertification Guide SeriesIBM Tivoli Provisioning ManagerExpress for Software Distribution V4.1Helps you become...
International Technical Support OrganizationCertification Guide Series: IBM Tivoli ProvisioningManager Express for Softwar...
Note: Before using this information and the product it supports, read the information in “Notices” on page xv.First Editio...
Contents                 Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
2.4.4 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22         ...
5.3.6 Adding or deleting (modifying) a user to a group . . . . . . . . . . . . . . 113   5.3.7 Adding or deleting (modifyi...
5.10.4 Running a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190                5.1...
7.2 Retrieving patch or upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2647.3 Applying patche...
viii   Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
Figures                 2-1     Communication protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
5-28   Successful package addition message . . . . . . . . . . . . . . . . . . . . . . . . 131                5-29   List ...
5-71    Evaluation Management: Evaluation addition success message . . . . 1775-72    Assets list . . . . . . . . . . . . ...
5-114   Software Distribution Catalog Login. . . . . . . . . . . . . . . . . . . . . . . . . . . 221                5-115 ...
Examples                 3-1     tpmx.log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
6-3    eGather2 -silent run eGather2 in silent mode without output. . . . . . . . 259                6-4    callHome2 -1mi...
NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, servi...
TrademarksThe following terms are trademarks of the International Business Machines Corporation in the United States,other...
Preface                 IBM Tivoli® Provisioning Manager Express for Software Distribution V4.1 is an                 easy...
The team that wrote this IBM Redbook                This IBM Redbook was produced by a team of specialists from around the...
product certifications. Leif holds a Bachelor of Science degree in Mechanical        Engineering from the Danish Academy o...
Comments welcome               Your comments are important to us!               We want our IBM Redbooks to be as helpful ...
1    Chapter 1.   Certification overview                 This chapter provides an overview of the skills you require to ob...
1.1 IBM Professional Certification Program                Having the right skills for the job is critical in the growing g...
shortcut by giving credit for a certification obtained in other industry certification            programs.            You...
For IBM Business Partners and consultants:                    –   Provides independent validation of technical skills     ...
Benefits of being Tivoli certifiedTivoli certification provides the following benefits:   For the individual:   – IBM Cert...
3. Prepare for the test, using the following resources provided:                    –   Test objectives                   ...
8. Upon acceptance of the terms of the IBM Certification Agreement, an e-mail            is sent to you, which contains th...
– Basic knowledge of supported databases                    – Basic knowledge of protocols, including Hypertext Transfer P...
AP              mailto:tivtrainingap@au1.ibm.com                Note: Course offerings are continuously being added and up...
IBM Redbooks for Tivoli Provisioning Manager Express for               Software Distribution               You might want ...
2    Chapter 2.   Planning                 To successfully install an IBM Tivoli Provisioning Manager Express for Software...
2.1 IBM Tivoli Provisioning Manager Express for    Software Distribution components               IBM Tivoli Provisioning ...
DatabaseIBM Tivoli Provisioning Manager Express for Software Distribution installs IBMCloudscape™ Version 5.1, which is a ...
Agent               The Software Distribution Agent has two main features:                   The Software Distribution Age...
2.1.2 Inventory components          A complete IBM Tivoli Provisioning Manager Express for Inventory solution          inc...
Note: IBM Tivoli Provisioning Manager Express for Inventory program agent                 is divided into two major functi...
Are the user IDs on the target machines created as restricted users?             Is Microsoft Active Directory® or Lightwe...
The communication protocol between IBM Tivoli Provisioning Manager Express                for Software Distribution and th...
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247
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Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247

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Transcript of "Certification guide series ibm tivoli provisioning manager express for software distribution v4.1 sg247247"

  1. 1. Front coverCertification Guide SeriesIBM Tivoli Provisioning ManagerExpress for Software Distribution V4.1Helps you become a certified TivoliProvisioning Manager ExpressExplains the certification pathand prerequisites you requireIncludes best practicesfor Software Distribution Vasfi Gucer Bernd Arnold Leif Egeholm Nielsen Giorgio Claudio Sommarivaibm.com/redbooks
  2. 2. International Technical Support OrganizationCertification Guide Series: IBM Tivoli ProvisioningManager Express for Software Distribution V4.1October 2006 SG24-7247-00
  3. 3. Note: Before using this information and the product it supports, read the information in “Notices” on page xv.First Edition (October 2006)This edition applies to Version 4, Release 1, Modification 1 of IBM Tivoli Provisioning ManagerExpress for Software Distribution product.© Copyright International Business Machines Corporation 2006. All rights reserved.Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADPSchedule Contract with IBM Corp.
  4. 4. Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii The team that wrote this IBM Redbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx Chapter 1. Certification overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 IBM Professional Certification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.1.1 Benefits of certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.1.2 Tivoli Software Professional Certification . . . . . . . . . . . . . . . . . . . . . . 4 1.2 Tivoli Provisioning Manager Express for Software Distribution V4.1 Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.2.1 Test 879 objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.2.2 To get 15% discount on the Certification . . . . . . . . . . . . . . . . . . . . . . 8 1.3 Recommended resources for study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.3.1 Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.3.2 Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 2. Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.1 IBM Tivoli Provisioning Manager Express for Software Distribution components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.1.1 IBM Tivoli Provisioning Manager Express for Software Distribution components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.1.2 Inventory components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2.2 Infrastructure deployment considerations . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.2.1 Communication protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.2.2 Small and medium environments . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.2.3 Large environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2.3 Customization considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2.4 Hardware and software specifications and recommendations . . . . . . . . . 20 2.4.1 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2.4.2 Administrative console requirements . . . . . . . . . . . . . . . . . . . . . . . . 21 2.4.3 Load Balancer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21© Copyright IBM Corp. 2006. All rights reserved. iii
  5. 5. 2.4.4 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapter 3. Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3.1 Server installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 3.1.1 Server installation: typical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.1.2 Server installation: custom setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.1.3 Server installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 3.2 Installing the agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 3.2.1 Installing the agent: typical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 3.2.2 Installing the agent: advanced setup. . . . . . . . . . . . . . . . . . . . . . . . . 38 3.2.3 Verifying agent installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 3.2.4 Installing an agent as an unattended command line installation . . . . 43 3.2.5 Uninstalling the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 3.2.6 Verifying the server uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 3.2.7 Uninstalling the agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 3.2.8 Verifying agent uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Chapter 4. Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 4.1 Server properties files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 4.1.1 The common.properties file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 4.1.2 The isic.properties file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 4.1.3 The sdc.properties file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 4.1.4 The ldap.properties file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 4.1.5 The log4j.properties file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 4.2 Configuring the agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 4.2.1 sdc.conf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 4.2.2 Auto-update of client files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 4.2.3 SDClocal.conf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Chapter 5. Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 5.1 Accessing the Administrative console . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 5.2 Managing user IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 5.2.1 Authority roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 5.2.2 Adding a new user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 5.2.3 Deleting a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 5.2.4 Searching for a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 5.2.5 Modifying a user’s group membership . . . . . . . . . . . . . . . . . . . . . . 105 5.2.6 Updating user information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 5.3 Managing user groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 5.3.1 Adding a new group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 5.3.2 Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 5.3.3 Searching for a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 5.3.4 Updating a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 5.3.5 Updating user information in a specific group . . . . . . . . . . . . . . . . . 112iv Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  6. 6. 5.3.6 Adding or deleting (modifying) a user to a group . . . . . . . . . . . . . . 113 5.3.7 Adding or deleting (modifying) a software package or bundle for a specific group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1155.4 Managing packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 5.4.1 Prerequisites for managing packages . . . . . . . . . . . . . . . . . . . . . . . 117 5.4.2 Adding a new software package to the library . . . . . . . . . . . . . . . . 124 5.4.3 Deleting a software package from the library . . . . . . . . . . . . . . . . . 131 5.4.4 Searching the library for a software package . . . . . . . . . . . . . . . . . 133 5.4.5 Updating software package information in the library . . . . . . . . . . . 135 5.4.6 Software package definition information . . . . . . . . . . . . . . . . . . . . . 136 5.4.7 Creating a digital certificate file for a secure package. . . . . . . . . . . 1465.5 Managing software bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 5.5.1 Adding a new software bundle to the library . . . . . . . . . . . . . . . . . . 147 5.5.2 Deleting a software bundle from the library. . . . . . . . . . . . . . . . . . . 151 5.5.3 Searching the library for a bundle . . . . . . . . . . . . . . . . . . . . . . . . . . 152 5.5.4 Updating software bundle information in the library . . . . . . . . . . . . 154 5.5.5 Software bundle definition information . . . . . . . . . . . . . . . . . . . . . . 1545.6 Managing purchase orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 5.6.1 Adding a purchase order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 5.6.2 Deleting a purchase order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 5.6.3 Searching for a specific purchase order . . . . . . . . . . . . . . . . . . . . . 158 5.6.4 Updating a purchase order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1605.7 Managing distribution lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 5.7.1 Distribution list information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 5.7.2 Adding a distribution list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 5.7.3 Deleting a distribution list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 5.7.4 Searching for a distribution list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 5.7.5 Changing (modifying) the distribution list description . . . . . . . . . . . 169 5.7.6 Searching for a machine in a specific distribution list . . . . . . . . . . . 1695.8 Managing machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 5.8.1 Deleting a machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 5.8.2 Searching for a machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1725.9 Managing evaluations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 5.9.1 Adding an evaluation from the Distributions menu . . . . . . . . . . . . . 174 5.9.2 Adding and evaluating from the Assets menu. . . . . . . . . . . . . . . . . 178 5.9.3 Deleting an evaluation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 5.9.4 Searching for an evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 5.9.5 Update evaluations created from the Dists menu . . . . . . . . . . . . . . 182 5.9.6 Update evaluations created from the Assets menu . . . . . . . . . . . . 1825.10 Managing tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 5.10.1 Adding a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 5.10.2 Deleting a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 5.10.3 Update a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Contents v
  7. 7. 5.10.4 Running a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 5.11 Managing schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 5.11.1 Scheduling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 5.11.2 Adding a schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 5.11.3 Searching for a specific schedule . . . . . . . . . . . . . . . . . . . . . . . . . 197 5.11.4 Deleting a schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 5.12 Managing logs and standard reports. . . . . . . . . . . . . . . . . . . . . . . . . . . 199 5.12.1 Software Distribution log entry details . . . . . . . . . . . . . . . . . . . . . . 199 5.12.2 Viewing a Software Distribution log. . . . . . . . . . . . . . . . . . . . . . . . 200 5.12.3 Searching for a distribution log . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 5.12.4 Deleting a distribution log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 5.12.5 Standard report categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 5.12.6 Viewing package reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 5.12.7 Searching for a package to report. . . . . . . . . . . . . . . . . . . . . . . . . 206 5.12.8 Viewing a machine report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 5.12.9 Searching for a machine to report . . . . . . . . . . . . . . . . . . . . . . . . . 209 5.12.10 Viewing a schedule report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 5.12.11 Viewing an assets summary report . . . . . . . . . . . . . . . . . . . . . . . 213 5.12.12 Searching for a schedule to report . . . . . . . . . . . . . . . . . . . . . . . 214 5.13 Managing custom reports (queries). . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 5.13.1 Adding a custom report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 5.13.2 Adding a custom report starting from a standard report . . . . . . . . 216 5.13.3 Deleting a custom report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 5.14 Managing catalogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 5.14.1 Client catalog overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 5.14.2 Accessing the catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 5.14.3 Creating a portable catalog, exporting and importing libraries between two servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 5.15 Working with assets and user information. . . . . . . . . . . . . . . . . . . . . . . 240 5.15.1 Assets and user information tables . . . . . . . . . . . . . . . . . . . . . . . . 241 5.15.2 Registering assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Chapter 6. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 6.1 Server log information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 6.2 Server database information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 6.3 Client log information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 6.4 Enabling server debug mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 6.5 Enabling agent debug mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 6.6 Command line option eGather2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 6.7 Command line option callHome2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Chapter 7. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 7.1 Identifying a requirement to apply a patch or an upgrade . . . . . . . . . . . . 264vi Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  8. 8. 7.2 Retrieving patch or upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2647.3 Applying patches or upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2657.4 Verifying functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265Chapter 8. Sample Certification Test questions. . . . . . . . . . . . . . . . . . . . 2678.1 Sample questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268Appendix A. Sample folder structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279Other publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280Help from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Contents vii
  9. 9. viii Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  10. 10. Figures 2-1 Communication protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3-1 Web site Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 3-2 E-mail Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 3-3 Action Authority Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 3-4 Scheduling window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 3-5 Password Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 3-6 Form Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 3-7 Security Settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 3-8 Server Address window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 3-9 Proxy settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 4-1 The Edit Properties page in the administrator console . . . . . . . . . . . . . 53 5-1 Welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 5-2 Administrator and client login page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 5-3 Add User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 5-4 All Users list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 5-5 Delete users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 5-6 User delete confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 5-7 User search title bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 5-8 User advanced search page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 5-9 Edit user information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 5-10 My Assets page with New Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 5-11 Add Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 5-12 Add Group: success message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 5-13 List Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 5-14 Delete group confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 5-15 List Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 5-16 Group search page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 5-17 Group Management: description update . . . . . . . . . . . . . . . . . . . . . . . 111 5-18 Group Management: User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 5-19 User Management: update user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 5-20 Group Management: User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 5-21 Edit user information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 5-22 Group Management: Package Access List . . . . . . . . . . . . . . . . . . . . . 116 5-23 Add Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 5-24 Install tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 5-25 Target tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 5-26 Platform tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 5-27 Upload tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130© Copyright IBM Corp. 2006. All rights reserved. ix
  11. 11. 5-28 Successful package addition message . . . . . . . . . . . . . . . . . . . . . . . . 131 5-29 List Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 5-30 Package delete confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 5-31 Search packages by name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 5-32 Search packages by OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 5-33 Update Package information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 5-34 Add Bundle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 5-35 Update Bundle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 5-36 Packages list for bundle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 5-37 Adjust Package Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 5-38 Successful bundle addition message. . . . . . . . . . . . . . . . . . . . . . . . . . 150 5-39 List Bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 5-40 Delete confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 5-41 List Bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 5-42 Bundle Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 5-43 Bundle Search results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 5-44 Add Purchase Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 5-45 Purchase Order information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 5-46 Successful purchase order addition message . . . . . . . . . . . . . . . . . . . 157 5-47 Delete confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 5-48 List Purchase Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 5-49 Purchase Order Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 5-50 Purchase Order Search results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 5-51 Update Purchase Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 5-52 Distribution Management: Add Distribution . . . . . . . . . . . . . . . . . . . . . 163 5-53 Distribution Management: Selectable Targets . . . . . . . . . . . . . . . . . . . 164 5-54 Distribution Management: Selectable Search . . . . . . . . . . . . . . . . . . . 164 5-55 Distribution Management: Dynamic Targets . . . . . . . . . . . . . . . . . . . . 165 5-56 Distribution Management: Invalid Targets . . . . . . . . . . . . . . . . . . . . . . 165 5-57 Distribution Management: Successful message . . . . . . . . . . . . . . . . . 166 5-58 Distribution Management: Delete Distributions . . . . . . . . . . . . . . . . . . 166 5-59 Delete confirmation message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 5-60 Distribution Management: List Distributions. . . . . . . . . . . . . . . . . . . . . 167 5-61 Distribution Management: Search distributions . . . . . . . . . . . . . . . . . . 168 5-62 Distribution Management: Search results . . . . . . . . . . . . . . . . . . . . . . 168 5-63 Distribution Management: Edit Distribution . . . . . . . . . . . . . . . . . . . . . 169 5-64 Distribution Management: Selectable Search . . . . . . . . . . . . . . . . . . . 170 5-65 Distribution Management: Selectable Targets . . . . . . . . . . . . . . . . . . . 171 5-66 Machine Management: List Machines . . . . . . . . . . . . . . . . . . . . . . . . . 172 5-67 Machine Management: Machines Search . . . . . . . . . . . . . . . . . . . . . . 173 5-68 Add Evaluation General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 5-69 Add Evaluation SD option Condition tab . . . . . . . . . . . . . . . . . . . . . . . 176 5-70 Add Evaluation no SD option Condition tab . . . . . . . . . . . . . . . . . . . . . 177x Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  12. 12. 5-71 Evaluation Management: Evaluation addition success message . . . . 1775-72 Assets list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1785-73 Add evaluation from Assets menu: general tab . . . . . . . . . . . . . . . . . . 1785-74 Add Evaluation from Assets menu: condition tab . . . . . . . . . . . . . . . . 1795-75 Evaluation list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1805-76 Delete confirmation message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1805-77 Evaluations search tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1815-78 Evaluation Management: Evaluation Search results . . . . . . . . . . . . . . 1815-79 Evaluation Management: update evaluations . . . . . . . . . . . . . . . . . . . 1825-80 Adding a new task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1855-81 Adding a new task, extended fields . . . . . . . . . . . . . . . . . . . . . . . . . . . 1865-82 Adding a new task, successful message . . . . . . . . . . . . . . . . . . . . . . . 1865-83 Delete Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1875-84 Delete Task: success message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1885-85 Edit Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1895-86 Edit task page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1895-87 Schedule Management: Add Schedule . . . . . . . . . . . . . . . . . . . . . . . . 1955-88 Schedule Management: Add Schedule package . . . . . . . . . . . . . . . . . 1965-89 Schedule Management: Add Schedule message . . . . . . . . . . . . . . . . 1965-90 Schedule Management: List Schedules. . . . . . . . . . . . . . . . . . . . . . . . 1975-91 Schedule Management: Search schedule . . . . . . . . . . . . . . . . . . . . . . 1985-92 Delete confirmation message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1995-93 Log Management: List Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2005-94 Log Management: Log Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2015-95 Log Management: Log Search results . . . . . . . . . . . . . . . . . . . . . . . . . 2015-96 Log Management: Log Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2025-97 Standard report categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2045-98 Package Management: List Packages. . . . . . . . . . . . . . . . . . . . . . . . . 2055-99 Package Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2065-100 Package Management: Distribution report search . . . . . . . . . . . . . . . . 2075-101 Machine Management: List Machines . . . . . . . . . . . . . . . . . . . . . . . . . 2085-102 Machine Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2095-103 Machine Management: Machine Search . . . . . . . . . . . . . . . . . . . . . . . 2105-104 Schedule Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2115-105 Schedule Report Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2125-106 Assets Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2135-107 Schedule Summary Report Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 2145-108 Reports: Edit SQL page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2155-109 Reports: Saving custom report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2165-110 Reports: All Assets report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2165-111 Reports: Delete a column from a standard report . . . . . . . . . . . . . . . . 2175-112 All Custom reports page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2185-113 Software Distribution Catalog functions . . . . . . . . . . . . . . . . . . . . . . . . 219 Figures xi
  13. 13. 5-114 Software Distribution Catalog Login. . . . . . . . . . . . . . . . . . . . . . . . . . . 221 5-115 Software Distribution Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 5-116 Security Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 5-117 Desktop Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 5-118 Add Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 5-119 Package List for Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 5-120 Bundle List for Export. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 5-121 Successful export list addition message . . . . . . . . . . . . . . . . . . . . . . . 226 5-122 List Exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 5-123 Edit Export list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 5-124 OutputXML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 5-125 Import XML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 5-126 Import Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 5-127 Security Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 5-128 CD Catalog Exporter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 5-129 CD exporter icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 5-130 CD Catalog Exporter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 5-131 CD export package information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 5-132 CD Catalog Exporter progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 5-133 Portable Catalog files view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 5-134 Mandatory Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 5-135 Package Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 5-136 Install In Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 5-137 Package file download progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 5-138 Install In Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 5-139 Purchase Order Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 5-140 Cancel installation message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 5-141 Invalid information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 5-142 max_processed_revision column recording scans on agent . . . . . . . . 241 5-143 Register a new asset window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 5-144 Upload an asset scan window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 5-145 Manually add an asset window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 6-1 Properties files page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 6-2 log4j.properties properties file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 A-1 Separate folders for software packages . . . . . . . . . . . . . . . . . . . . . . . 276 A-2 Single folder for software packages . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 A-3 Separate folders for each operating system . . . . . . . . . . . . . . . . . . . . 278xii Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  14. 14. Examples 3-1 tpmx.log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 3-2 sdcagent.log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 4-1 Archive versions of properties files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 4-2 True or false values in the demographic form . . . . . . . . . . . . . . . . . . . . 55 4-3 Valid values for the 18 fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 4-4 isic.properties: e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 4-5 isic.properties: e-mail and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 4-6 isic.properties: e-mail template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 4-7 isic.properties: upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 4-8 isic.properties: files and directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 4-9 Asset match properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 4-10 Query performance properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 4-11 Authority configuration properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 4-12 Probe properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 4-13 Database asset revision properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 4-14 Scheduled agent properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 4-15 Database cleanup properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 4-16 Password properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 4-17 Asset registration configuration properties. . . . . . . . . . . . . . . . . . . . . . . 74 4-18 Security compliance verification configuration properties . . . . . . . . . . . 75 4-19 e-mail engine properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 4-20 System maintenance properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 4-21 sdc.properties: General environment and DB settings . . . . . . . . . . . . . 81 4-22 sdc.properties: Purchase order management . . . . . . . . . . . . . . . . . . . . 82 4-23 sdc.properties: Directory Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 4-24 sdc.properties: LDAP enabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 4-25 sdc.properties: Machine identification . . . . . . . . . . . . . . . . . . . . . . . . . . 84 4-26 sdc.properties: Package path prepopulate values . . . . . . . . . . . . . . . . . 84 4-27 sdc.properties: Evaluation query update . . . . . . . . . . . . . . . . . . . . . . . . 85 4-28 ldap.properties: Basic LDAP configuration . . . . . . . . . . . . . . . . . . . . . . 86 4-29 Encrypting ldap connection password . . . . . . . . . . . . . . . . . . . . . . . . . . 87 4-30 ldap.properties: Group data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 4-31 ldap.properties: User authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 4-32 log4j.properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 4-33 Example sdc.conf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 4-34 Sample SDClocal.conf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 6-1 eGather2 -listprobes to list all available probes . . . . . . . . . . . . . . . . . . 257 6-2 eGather2 -level 1 runs eGather2 with only the level 1 probes . . . . . . . 258© Copyright IBM Corp. 2006. All rights reserved. xiii
  15. 15. 6-3 eGather2 -silent run eGather2 in silent mode without output. . . . . . . . 259 6-4 callHome2 -1minute to wait one minute to run the upload . . . . . . . . . . 260 6-5 callHome2 -reload -debug turns debugging on . . . . . . . . . . . . . . . . . . 261 6-6 callHome2 -status to see the status of the uploads . . . . . . . . . . . . . . . 261xiv Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  16. 16. NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features discussed in this document in other countries. Consultyour local IBM representative for information on the products and services currently available in your area.Any reference to an IBM product, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product, program, or service thatdoes not infringe any IBM intellectual property right may be used instead. However, it is the usersresponsibility to evaluate and verify the operation of any non-IBM product, program, or service.IBM may have patents or pending patent applications covering subject matter described in this document.The furnishing of this document does not give you any license to these patents. You can send licenseinquiries, in writing, to:IBM Director of Licensing, IBM Corporation, North Castle Drive Armonk, NY 10504-1785 U.S.A.The following paragraph does not apply to the United Kingdom or any other country where such provisionsare inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDESTHIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimerof express or implied warranties in certain transactions, therefore, this statement may not apply to you.This information could include technical inaccuracies or typographical errors. Changes are periodically madeto the information herein; these changes will be incorporated in new editions of the publication. IBM maymake improvements and/or changes in the product(s) and/or the program(s) described in this publication atany time without notice.Any references in this information to non-IBM Web sites are provided for convenience only and do not in anymanner serve as an endorsement of those Web sites. The materials at those Web sites are not part of thematerials for this IBM product and use of those Web sites is at your own risk.IBM may use or distribute any of the information you supply in any way it believes appropriate withoutincurring any obligation to you.Information concerning non-IBM products was obtained from the suppliers of those products, their publishedannouncements or other publicly available sources. IBM has not tested those products and cannot confirmthe accuracy of performance, compatibility or any other claims related to non-IBM products. Questions onthe capabilities of non-IBM products should be addressed to the suppliers of those products.This information contains examples of data and reports used in daily business operations. To illustrate themas completely as possible, the examples include the names of individuals, companies, brands, and products.All of these names are fictitious and any similarity to the names and addresses used by an actual businessenterprise is entirely coincidental.COPYRIGHT LICENSE:This information contains sample application programs in source language, which illustrates programmingtechniques on various operating platforms. You may copy, modify, and distribute these sample programs inany form without payment to IBM, for the purposes of developing, using, marketing or distributing applicationprograms conforming to the application programming interface for the operating platform for which thesample programs are written. These examples have not been thoroughly tested under all conditions. IBM,therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy,modify, and distribute these sample programs in any form without payment to IBM for the purposes ofdeveloping, using, marketing, or distributing application programs conforming to IBMs applicationprogramming interfaces.© Copyright IBM Corp. 2006. All rights reserved. xv
  17. 17. TrademarksThe following terms are trademarks of the International Business Machines Corporation in the United States,other countries, or both: AIX® eServer™ Redbooks™ AIX 5L™ i5/OS® Redbooks (logo) ™ Cloudscape™ IBM® Tivoli® DB2® ibm.com® Tivoli Enterprise™ DB2 Universal Database™ iSeries™ Tivoli Enterprise Console® e-business Hosting™ NetView® WebSphere® e-business on demand® POWER5™ xSeries®The following terms are trademarks of other companies:Java, JDBC, JRE, J2SE, and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in theUnited States, other countries, or both.Active Directory, Excel, Internet Explorer, Microsoft, Windows NT, Windows Server, Windows, and theWindows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.Intel, Xeon, Intel logo, Intel Inside logo, and Intel Centrino logo are trademarks or registered trademarks ofIntel Corporation or its subsidiaries in the United States, other countries, or both.UNIX is a registered trademark of The Open Group in the United States and other countries.Linux is a trademark of Linus Torvalds in the United States, other countries, or both.Other company, product, or service names may be trademarks or service marks of others.xvi Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  18. 18. Preface IBM Tivoli® Provisioning Manager Express for Software Distribution V4.1 is an easy-to-use, comprehensive solution for software distribution, patch, inventory, and asset management. This Web-based solution is designed for ease of use and implementation, so that you can quickly begin to manage the PCs in your enterprise. Tivoli Provisioning Manager Express for Software Distribution V4.1 is implemented with both a client agent on the managed PCs and a centralized data repository. The product is specifically targeted for the small-to-medium business (SMB) market. This IBM Redbook is a study guide for Tivoli Provisioning Manager Express for Software Distribution V4.1 and is aimed at the people who want to get an IBM Professional Certification for this product. The Tivoli Provisioning Manager Express for Software Distribution V4.1 Certification is offered through the Professional Certification Program from IBM. It is designed to validate the skills that technical professionals, who work in the implementation of the Tivoli Provisioning Manager Express for Software Distribution V4.1 product, require. This book provides a combination of theory and practical experience required for a general understanding of the subject matter. It also provides sample questions that help in the evaluation of personal progress and provide familiarity with the types of questions that you can encounter in the exam. This publication does not replace practical experience, and it is not designed to be a stand-alone guide for any subject. Instead, it is an effective tool, which you can combine with educational activities and experience, to use as a preparation guide for the exam. For your convenience, the structure of the chapters are based on sections of the Tivoli Provisioning Manager Express for Software Distribution V4.1 Implementation Certification test, such as planning, installation, administration, and so on. Therefore, studying each chapter helps you prepare for one section of the exam.© Copyright IBM Corp. 2006. All rights reserved. xvii
  19. 19. The team that wrote this IBM Redbook This IBM Redbook was produced by a team of specialists from around the world working at the International Technical Support Organization (ITSO), Poughkeepsie Center. Vasfi Gucer is a Project Leader at the International Technical Support Organization, Austin Center. He worked for IBM Turkey for 10 years and has been with the ITSO since January 1999. He has more than 10 years of experience in the areas of systems management, networking hardware, and software on mainframe and distributed platforms. He has worked on various Tivoli client projects, as a Systems Architect, in Turkey and the US. He writes extensively and teaches IBM classes worldwide on Tivoli software. Vasfi is also an IBM Certified Senior Information Technology (IT) Specialist. Bernd Arnold is a certified Senior Systems Management Professional working for IBM Global Integrated Technology Delivery in Germany. He has more than 15 years of experience in the IT Industry and has been working for IBM Germany since 1995. Currently he is an IT Architect in the On demand Data Centre Services program in Global Technology Integration and Management Competency. He has been a lead architect on several large Universal Management Infrastructure and Tivoli implementations in Europe. Before this, he was working for an IBM e-business Hosting™ as a lead architect for Systems Management and he was a Europe, Middle East, and Africa Service Manager for the Central Tools local area network (LAN). He is responsible for solution architecture and solution deployment in strategic outsourcing and also for providing governance and leadership guidance to e-business Hosting and IBM e-business on demand® customer projects. Bernd received a Bachelor of Science degree in electronics engineering at the University of Engineering in Ulm. Leif Egeholm Nielsen is an IBM Certified IT Architect in Operations Architecture. He has worked for IBM Denmark since 1994, mainly with systems management for distributed systems. He has worked with Tivoli solutions since 1997 and been lead architect on several large Tivoli implementations in the Nordics, specifically with focus on Tivoli Framework, Inventory, and Software Distribution. Leif currently works in IBM Global Technology Services. He works in the strategy and design group that provides technical directions for delivery of IT services to strategic outsourcing customers. Leif is also an active member of the innovation community in IBM Denmark. He has previously been to Austin several times to participate in the production of ITSO Redbooks™, ITSO Workshop material, andxviii Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  20. 20. product certifications. Leif holds a Bachelor of Science degree in Mechanical Engineering from the Danish Academy of Engineering. Giorgio Claudio Sommariva is an IBM Advisory IT Architect working in IBM Global Technology Services Division in Segrate (Italy) for 4 years. His skills include IBM Tivoli Monitoring V5.1, IBM Tivoli Configuration Manager 4.2.x, IBM Tivoli Remote Control 3.8, IBM Tivoli NetView® 7.1.x, IBM Tivoli Enterprise™ Console 3.8, IBM Tivoli Provisioning Manager 3.1, and IBM Tivoli Provisioning Manager Express for Software Distribution 4.1.1. His areas of expertise include system management architectures and Information Technology Infrastructure Library compliant services design. Thanks to the following people for their contributions to this project: Arzu Gucer, Editor International Technical Support Organization, Poughkeepsie Center Kristin Wall Gibson IBM USA Elizabeth Purzer IBM USA Timothy Brown IBM USABecome a published author Join us for a two to six week residency program. Help write an IBM Redbook dealing with specific products or solutions, while getting hands-on experience with leading-edge technologies. Youll team with IBM technical professionals, Business Partners and/or customers. Your efforts help increase product acceptance and client satisfaction. As a bonus, youll develop a network of contacts in IBM development labs, and increase your productivity and marketability. Find out more about the residency program, browse the residency index, and apply online at: ibm.com/redbooks/residencies.html Preface xix
  21. 21. Comments welcome Your comments are important to us! We want our IBM Redbooks to be as helpful as possible. Send us your comments about this or other IBM Redbooks in one of the following ways: Use the online Contact us review redbook form found at: ibm.com/redbooks Send your comments in an e-mail to: redbook@us.ibm.com Mail your comments to: IBM® Corporation, International Technical Support Organization Dept. HYTD Mail Station P099 2455 South Road Poughkeepsie, NY 12601-5400xx Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  22. 22. 1 Chapter 1. Certification overview This chapter provides an overview of the skills you require to obtain an IBM Advanced Technical Expert certification. This chapter designs the following sections to provide a comprehensive review of specific topics that are essential for you to obtain the certification: IBM Professional Certification Program Tivoli Provisioning Manager Express for Software Distribution V4.1Certification Recommended resources for study© Copyright IBM Corp. 2006. All rights reserved. 1
  23. 23. 1.1 IBM Professional Certification Program Having the right skills for the job is critical in the growing global marketplace. IBM Professional Certification, designed to validate skill and proficiency in the latest IBM solution and product technology, can help provide a competitive edge. The IBM Professional Certification Program Web site is available at: http://www.ibm.com/certify/index.shtml The Professional Certification Program from IBM offers a business solution for skilled technical professionals seeking to demonstrate their expertise to the world. The program is designed to validate your skills and demonstrate your proficiency in the latest IBM technology and solutions. In addition, professional certification helps you excel at your job by giving you and your employer confidence that your skills have been tested. Your ability to deliver higher levels of service and technical expertise than non-certified employees, help you move on a faster career track. Professional certification puts your career in your control. The certification requirements are difficult, but they are not overwhelming. It is a rigorous process that differentiates you from everyone else. The mission of IBM Professional Certification is to: Provide a reliable, valid, and fair method of assessing skills and knowledge. Provide IBM with a method of building and validating the skills of individuals and organizations. Develop a loyal community of highly skilled certified professionals who recommend, sell, service, support, and use IBM products and solutions. The Professional Certification Program from IBM has developed certification role names to guide you in your professional development. The certification role names include IBM Certified Specialist, IBM Certified Solutions/Systems Expert, and IBM Certified Advanced Technical Expert for technical professionals who sell, service, and support IBM solutions. For technical professionals in application development, the certification roles include IBM Certified Developer Associate and IBM Certified Developer. An IBM Certified Instructor certifies the professional instructor. The Professional Certification Program from IBM provides you with a structured program leading to an internationally recognized qualification. The program is designed for flexibility by allowing you to select your role, prepare for and take tests at your own pace, and, in some cases, select from a choice of elective tests that are best suited to your abilities and requirements. Some roles also offer a2 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  24. 24. shortcut by giving credit for a certification obtained in other industry certification programs. You can be a network administrator, systems integrator, network integrator, solution architect, solution developer, value-added reseller, technical coordinator, sales representative, or educational trainer. Regardless of your role, you can start charting your course through the Professional Certification Program from IBM, today.1.1.1 Benefits of certification Certification is a tool that helps you to objectively measure the performance of a professional on a given job, at a defined skill level. Therefore, it is beneficial for individuals who want to validate their own skills and performance levels, their employees, or both. For optimum benefit, the certification tests must reflect the critical tasks required for a job, the skill levels of each task, and the frequency with which you require to perform a task. IBM prides itself in designing comprehensive, documented processes that ensure that IBM certification tests remain relevant to the work environment of potential certification candidates. In addition to assessing job skills and performance levels, professional certification can also provide such benefits as: For employees: – Promotes recognition as an IBM certified professional – Helps to create advantages in interviews – Assists in salary increases, corporate advancement, or both – Increases self-esteem – Provides continuing professional benefits For employers: – Measures the effectiveness of training – Reduces course redundancy and unnecessary expenses – Provides objective benchmarks for validating skills – Makes long-range planning easier – Helps to manage professional development – Aids as a hiring tool – Contributes to competitive advantage – Increases productivity – Increases morale and loyalty Chapter 1. Certification overview 3
  25. 25. For IBM Business Partners and consultants: – Provides independent validation of technical skills – Creates competitive advantage and business opportunities – Enhances prestige of the team – Contributes to IBM requirements for various IBM Business Partner programs Specific benefits can vary by country (region) and role. In general, after you become certified, you receive the following benefits: Industry recognition Certification may accelerate your career potential by validating your professional competency and increasing your ability to provide solid, capable technical support. Program credentials As a certified professional, you receive your certificate of completion and the certification mark associated with your role for use in advertisements and business literature. This certificate is sent to you through e-mail. You can also request a hardcopy certificate, which includes a wallet-size certificate. The Professional Certification Program from IBM acknowledges the individual as a technical professional. The certification mark is for the exclusive use of the certified individual. Ongoing technical vitality IBM Certified professionals are included in mailings from the Professional Certification Program from IBM.1.1.2 Tivoli Software Professional Certification The IBM Tivoli Professional Certification program offers certification testing that sets the standard for qualified product consultants, administrators, architects, and partners. The program also offers an internationally recognized qualification for technical professionals seeking to apply their expertise in todays complex business environment. The program is designed for those who implement, buy, sell, service, and support IBM Tivoli solutions and want to deliver higher levels of service and technical expertise. Whether you are a Tivoli client, partner, or technical professional wanting to put your career on the fast track, you can start on the road to becoming a Tivoli Certified Professional today.4 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  26. 26. Benefits of being Tivoli certifiedTivoli certification provides the following benefits: For the individual: – IBM Certified certificate and use of logos on business cards Note: Certificates are sent by e-mail. However, you can request for a paper copy of the certificate along with a laminated wallet card if you send an e-mail to the following address: mailto:certify@us.ibm.com – Recognition of your technical skills by your peers and management – Enhanced career opportunities – Focus for your professional development For the IBM Business Partner: – Confidence in the skills of your employees – Enhanced partnership benefits from the IBM Business Partner program – Billing your employees out at higher rates – Strengthens your proposals to customers – Demonstrates the depth of technical skills available to prospective customers For the client: – Confidence in the service due to professionals handling your implementation – Ease of hiring competent employees to manage your Tivoli environment – Enhanced return on investment (ROI) through more thorough integration with Tivoli and third-party products – Ease of selecting a Tivoli Business Partner that meets your specific requirementsCertification checklistHere is the certification checklist:1. Select the certification that you want to pursue.2. Determine which test or tests are required by reading the certification role description. Chapter 1. Certification overview 5
  27. 27. 3. Prepare for the test, using the following resources provided: – Test objectives – Recommended educational resources – Sample or assessment test – Other reference materials – Opportunities for experience Note: These resources are available from each certification description page, and also from the test information page. 4. Register to take a test by contacting one of our worldwide testing vendors: – Thomson Prometric – Pearson Virtual University Enterprises (VUE) Note: When providing your name and address to the testing vendor, specify your name exactly as you want it to be displayed on your certificate. 5. Take the test. Be sure to keep the Examination Score Report provided upon test completion as your record of taking the test. Note: After taking a test, your test results and your demographic data, including name, address, e-mail, and phone number are sent from the testing vendor to IBM for processing. Allow two to three days for transmittal and processing. After all the tests required for a certification are passed and received by IBM, your certificate is issued. 6. Repeat steps three through five until all required tests are successfully completed for the desired certification role. If additional requirements are required, such as an “other vendor” certification or exam, follow the instructions on the certification description page to submit these requirements to IBM. 7. After you complete your certification requirements, you are sent an e-mail asking you to accept the terms of the IBM Certification Agreement before receiving the certificate.6 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  28. 28. 8. Upon acceptance of the terms of the IBM Certification Agreement, an e-mail is sent to you, which contains the following electronic deliverables: – A Certification Certificate in PDF format, which you can print in either color, or black and white – A set of graphic files of the IBM Professional Certification mark associated with the certification achieved – Guidelines for the use of the IBM Professional Certification mark 9. To avoid unnecessary delay in receiving your certificate, ensure that IBM has your current e-mail on file by keeping your profile up to date. If you do not have an e-mail address on file, your certificate is sent through postal mail. After you receive a certificate by e-mail, you can contact IBM to request for a hardcopy certificate at the following mail address to be sent to you by postal mail: mailto:certify@us.ibm.com Note: IBM reserves the right to change or delete any portion of the program, including the terms and conditions of the IBM Certification Agreement, at any time without notice. Some certification roles offered through the IBM Professional Certification Program require recertification.1.2 Tivoli Provisioning Manager Express for Software Distribution V4.1 Certification We can categorize the certification process as follows: Job role description or target audience: A Tivoli Certified Consultant: A technical professional of Tivoli Provisioning Manager Express for Software Distribution V4.1 is responsible for planning, installation, configuration, operations, administration, and maintenance of a Tivoli Provisioning Manager Express for Software Distribution V4.1 solution. This individual is expected to perform these tasks with limited assistance from peers, product documentation, and support resources. To attain the IBM Certified Deployment Professional - Tivoli Provisioning Manager Express for Software Distribution V4.1 certification, candidates must pass a test. Required prerequisites: – Strong working knowledge of Tivoli Provisioning Manager Express for Software Distribution V4.1 infrastructure components – Working knowledge of operating system, and networking and firewall concepts Chapter 1. Certification overview 7
  29. 29. – Basic knowledge of supported databases – Basic knowledge of protocols, including Hypertext Transfer Protocol (HTTP) Core requirement: In order to be certified you must select Test 879 - Tivoli Provisioning Manager Express for Software Distribution V4.1: – Test 879 objectives – Test 879 sample test – Test 879 recommended educational resources – Number of questions: 49 – Duration in minutes: 60 – Format: Multiple choice – Required passing score: 65% (32 out of 49)1.2.1 Test 879 objectives For the most updated objectives of the Tivoli Provisioning Manager Express for Software Distribution V4.1 Certification test, go to the Tivoli Certification Web site at the following address and click the Tivoli Provisioning Manager Express for Software Distribution V4.1 Certification Test link: http://www.ibm.com/certify/certs/1.2.2 To get 15% discount on the Certification You can receive a 15% discount on the Tivoli Provisioning Manager Express for Software Distribution V4.1 Certification, if you take the test at any Thomson Prometric testing center. Just remember to use the code 15T879.1.3 Recommended resources for study Courses and publications are offered to help you prepare for the certification tests. We recommend the courses, but they are not required before taking a certification test. If you want to purchase Web-based training courses or are unable to locate a Web-based course or classroom course at the time and location you desire, contact one of our delivery management teams at: Americas mailto:tivamedu@us.ibm.com EMEA mailto:tived@uk.ibm.com8 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  30. 30. AP mailto:tivtrainingap@au1.ibm.com Note: Course offerings are continuously being added and updated. If you do not see the courses listed in your geography, contact the delivery management team.1.3.1 Courses Course names and course numbers vary depending on the education delivery arm used in each geography. Refer to the Tivoli software education Web site to find the appropriate course and education delivery vendor for each geography. General training information is also available at IBM IT Training at: http://ibm.com/training1.3.2 Publications Before taking the test 879, which is for the Tivoli Provisioning Manager Express for Software Distribution V4.1 implementation, we recommend that you review Tivoli Provisioning Manager Express for Software Distribution V4.1 guides and IBM Redbooks. You can refer to the following guides: Version 4.1.1 - IBM Tivoli Provisioning Manager Express Installation Guide, SC32-0175 Version 4.1.1 - IBM Tivoli Provisioning Manager Express Administrator’s Guide, SC32-0172 Version 4.1.1 - IBM Tivoli Provisioning Manager Express for Inventory User’s Guide, SC32-0174 Version 4.1.1 - Client Catalog Users Guide, SC32-0173 For the online publications of Tivoli Provisioning Manager Express for Software Distribution V4.1, refer to the following address at: http://publib.boulder.ibm.com/infocenter/tivihelp/v3r1/index.jsp?toc=/c om.ibm.itpmesd.doc/toc.xml Chapter 1. Certification overview 9
  31. 31. IBM Redbooks for Tivoli Provisioning Manager Express for Software Distribution You might want to refer to the IBM Redbook titled Deployment Guide Series: IBM Tivoli Provisioning Manager Express V4.1 for Software Distribution, SG24-7236. This book focuses on the planning and deployment of Tivoli Provisioning Manager Express for Software Distribution V4.1 in production environments. The target audience for this book are IT specialists who want to work on new Tivoli Provisioning Manager Express for Software Distribution V4.1 installations.10 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  32. 32. 2 Chapter 2. Planning To successfully install an IBM Tivoli Provisioning Manager Express for Software Distribution V4.1 you require a proper architectural planning and requirements collection. This chapter summarizes the various core IBM Tivoli Provisioning Manager Express for Software Distribution components and some infrastructure deployment considerations for communication protocols, for small, medium, and large environments. This chapter provides hardware and software specifications, recommendations, and requirements, and discusses different customization considerations. This chapter includes the following topics: IBM Tivoli Provisioning Manager Express for Software Distribution components Infrastructure deployment considerations Customization considerations Hardware and software specifications and recommendations© Copyright IBM Corp. 2006. All rights reserved. 11
  33. 33. 2.1 IBM Tivoli Provisioning Manager Express for Software Distribution components IBM Tivoli Provisioning Manager Express for Software Distribution is divided into two major core products: IBM Tivoli Provisioning Manager Express for Software Distribution IBM Tivoli Provisioning Manager Express for Inventory IBM Tivoli Provisioning Manager Express for Inventory is a subset of IBM Tivoli Provisioning Manager Express for Software Distribution. The software distribution and patch capabilities are not included. However, IBM Tivoli Provisioning Manager Express for Software Distribution product includes the IBM Tivoli Provisioning Manager Express for Inventory product capabilities.2.1.1 IBM Tivoli Provisioning Manager Express for Software Distribution components The administrative console to manage the server and the Software Distribution Catalog to deliver software to the client machines are the functions of the Tivoli Provisioning Manager Express for Software Distribution. Server The server is the control center that manages software packages, bundles, groups, users, logs, reports, and schedules. The IBM Tivoli Provisioning Manager Express for Software Distribution server has the following components: Administrator’s console You can use this browser-based interface to manage the process of the IBM Tivoli Provisioning Manager Express for Software Distribution. Administrators can manage multiple catalogs for different users, groups, or business units. They can also add, delete, and modify software packages, create bundles, reports and perform the task management and scheduling. Embedded version of IBM WebSphere® Application Server: Express 6.02 IBM Java™ 2 SE SDK Version 1.4.2 This industry-standard, platform-independent programming language is part of the IBM Tivoli Provisioning Manager Express for Software Distribution server. The default server location is: C:Program FilesIBMTivoliTPMXSERVER12 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  34. 34. DatabaseIBM Tivoli Provisioning Manager Express for Software Distribution installs IBMCloudscape™ Version 5.1, which is a 100% Java SQL database provided alongwith WebSphere Application Server Express. This database provides a quickinstallation and integration solution. Cloudscape is an embedded relationaldatabase-management system. This component allows IBM Tivoli ProvisioningManager Express for Software Distribution to store and maintain the packagemetadata and log information.You can copy the database structure, which is the tpmxdb directory and all of itssub-contents, without stopping the service. The copied tpmxdb structure is usefulto replicate problems from one server environment into another, and can beutilized by support. It is a good practice to periodically make a backup copy of thetpmxdb structure.The default database location is as follows:C:ProgramFilesIBMTivoliTPMXSERVERdbtpmxdbThe Cloudscape database that is installed by default only allows one connectionat a time and the database access is restricted to a single user.The IBM Tivoli Provisioning Manager Express for Software Distribution can alsouse other SQL databases that support Java Database Connectivity (JDBC™)connections, if an enterprise database is required or an existing SQL database isalready available. IBM Tivoli Provisioning Manager Express for SoftwareDistribution can utilize other SQL databases with minimal changes to theinstallation. IBM Tivoli Provisioning Manager Express for Software Distribution isdesigned to work with any standard-based SQL server that provides connectivitythrough JDBC. Other SQL databases that meet the enterprise required are: IBM DB2® Oracle Microsoft® SQL Server PostgreSQL Note: We recommend the IBM DB2 Universal Database™ for large implementations. Details concerning the configuration changes required to use DB2 can be found on the Web at: http://w3-103.ibm.com/software/xl/portal/!ut/p/_s.7_0_A/7_0_LT?nb=ca &ni=tivoli&ca=ondemandmanagement&pr=ovisioningmanagerexpress Configuring IBM Tivoli Provisioning Manager Express for Software Distribution to use another database instead of the embedded IBM Cloudscape V5.1, is considered an advanced topic and is not part of the exam. Chapter 2. Planning 13
  35. 35. Agent The Software Distribution Agent has two main features: The Software Distribution Agent controls the installation of software pull packages that require administrative rights to install and schedule pushes of software. C:Program FilesIBMTivoliTPMXAgentsdcagent.jar is the java file that launches the software distribution agent. The Software Distribution Catalog application is a Java-based application that presents a catalog of software packages to the user. From this catalog, the user can select a software package for installation. The software package is downloaded to the client and automatically installed. C:Program FilesIBMTivoliTPMXAgentsdcclient.jar is the java file that launches the software distribution catalog. The client agent runs as a service that checks the server periodically at specified intervals to find the next scheduled installation package. It is a local installer for the Software Distribution Catalog if a software package requires secure installation. The client applet runs either from the browser as a Java WebStart application or as a stand-alone Java application. It presents all software packages for which a particular user has access privileges. Users can select and install software packages from an online catalog. When the user selects a software package, the catalog shows detailed data about the software package. Note: The Software Distribution Agent runs in the background. There is no administrator or user interface. Because the client agent runs as a service. It can be disabled through the Services Administrator’s Tools function of the Windows® Control Panel. By default, the client agent is set to start automatically. The client agent is listed in the list of services as: IBM Tivoli Provisioning Manager Express - Inventory Agent IBM Tivoli Provisioning Manager Express - Software Distribution Agent Remote file shares If network bandwidth over a wide area network (WAN) is an issue, IBM Tivoli Provisioning Manager Express for Software Distribution provides the ability to store the software packages on remote files shares that are geographically close to the clients. Note: The remote file shares can be preexisting file servers or they can consist of an infrastructure that is already in place.14 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  36. 36. 2.1.2 Inventory components A complete IBM Tivoli Provisioning Manager Express for Inventory solution includes the same components as the IBM Tivoli Provisioning Manager Express for Software Distribution, from the server point of view. However, the IBM Tivoli Provisioning Manager Express for Inventory program agent is different from the IBM Tivoli Provisioning Manager Express for Software Distribution agent. The components for the Inventory solution are: Microsoft Windows 2000 or 2003 Server SQL database with JDBC support Java Web server IBM Tivoli Provisioning Manager Express for Inventory IBM Tivoli Provisioning Manager Express for Inventory program agent IBM and non-IBM systems are supported using the IBM Tivoli Provisioning Manager Express for Inventory program agent. The agent reads information from the Windows Registry, the Windows Management Instrumentation (WMI), and the system management BIOS (SMBIOS) of a client computer. After collecting the data from the computer, the Tivoli Provisioning Manager Express for Inventory program creates a file with all the information in it. This file can include: Processor type and speed Memory size PCI devices Logical disk information Operating system information Device drivers Installed software Regional settings IBM Tivoli Provisioning Manager Express for Inventory also accommodates portable computers. The collected inventory information can be stored locally. When network connectivity is restored, the inventory information is sent to the server database. Chapter 2. Planning 15
  37. 37. Note: IBM Tivoli Provisioning Manager Express for Inventory program agent is divided into two major functions. The eGather2 function The eGather2 function performs the inventory scan, packs the data, and places it in a compressed file on the agent itself. The callHome2 function The callHome2 function is to call the egather2 function and upload the scanned date to the IBM Tivoli Provisioning Manager Express for Software Distribution server.2.2 Infrastructure deployment considerations When designing and deploying a Tivoli Provisioning Manager Express for Software Distribution infrastructure, you must consider several factors. Some of the factors include the following items: Number of packages that you manage Average package size Number of clients Number of distributions Frequency of inventory scans Hardware configurations Network topology Network bandwidth Pay careful attention to the network topology. Place the Software Distribution server or servers as close to the clients as possible. Connect the servers to the fastest backbone available, preferably 100 Mbps Ethernet or 1 Gbps Ethernet. The setup of the IBM Tivoli Provisioning Manager Express for Software Distribution environment is important for administrators. The administrator must collect the following information about their network topology and general environment setup: Are target machines behind firewalls? Does this require a proxy server? Are target machines going to access the server from low bandwidth network connections? Is the environment going to use directory sharing? Are there existing file share servers that can be reused?16 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1
  38. 38. Are the user IDs on the target machines created as restricted users? Is Microsoft Active Directory® or Lightweight Directory Access Protocol (LDAP) being used for user authentication? How are the packages going to be grouped or categorized? How is the agent going to be rolled out? This is critical information about the topology of your machine infrastructure to determine what software distribution features and methods you can use for the most effective implementation. Document all functional and non-functional requirements prior to the implementation planning phase. IBM Tivoli Provisioning Manager Express for Software Distribution can be integrated with Microsoft Active Directory for user authentication and group membership replication. This can greatly simplify the grouping of packages and distributions based on organizational unit. This integration also eliminates a key client pain point: the requirement of users to remember another ID and password. Note: It is not possible to setup an IBM Tivoli Provisioning Manager Express for Inventory environment to configure all IBM Tivoli Provisioning Manager Express for Software Distribution agents to perform multiple scans at the same time and refresh scans at 9 p.m.2.2.1 Communication protocols If the server pushes out software packages to clients that have the Software Distribution client agent installed, or if the server allows clients to pull packages and install them through the Software Distribution Catalog, then the Server to Agent communication is always HTTP. HTTP is the only supported communication protocol at the moment. Sometimes, there is a proxy server used between the IBM Tivoli Provisioning Manager Express for Software Distribution agent and server. The server is Web-based and you can access it with the IBM Tivoli Provisioning Manager Express for Software Distribution administrative console via HTTP in the Microsoft Internet Explorer® Version 6.0 or higher. Chapter 2. Planning 17
  39. 39. The communication protocol between IBM Tivoli Provisioning Manager Express for Software Distribution and the SQL databases is JDBC. See Figure 2-1.Figure 2-1 Communication protocols2.2.2 Small and medium environments IBM Tivoli Provisioning Manager Express for Software Distribution server can handle up to 5000 clients, depending on size and frequency of distributions, in a typical architecture for small and medium environments. The server pushes out software packages to clients that have the Software Distribution client agent installed or allows clients to pull packages and install them through the Software Distribution Catalog.18 Certification Guide Series: IBM Tivoli Provisioning Manager Express for Software Distribution V4.1

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