Unlock sap hana value with sap solution manager

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Unlock sap hana value with sap solution manager

  1. 1. Unlock SAP HANA value with SAP Solution Manager Dr. Matthias Melich February, 2013
  2. 2. © 2013 SAP AG. All rights reserved. 2 Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.
  3. 3. © 2013 SAP AG. All rights reserved. 3 Unlock SAP HANA value with SAP Solution Manager Introduction Change Application Lifecycle ManagementRun SAP like a Factory Business Process Monitoring and Analytics Monitoring of Systems, Technical Scenarios and End User Experience Build Execution Test Execution Deployment execution Build Mgmt Test Mgmt Release & Deployment Mgmt Design Mgmt IT Service Management Minor Release Urgent Change IT Portfolio and Project Management Project Portfolio Major Release Business Requirement Enhancement Incident Problem Request for Change Service Request Single Source of Truth SAP Solution Manager SAP Solution Manager supports SAP HANA (as of SAP Solution Manager 7.1 SP05)
  4. 4. SAP HANA as part of your existing solution
  5. 5. © 2013 SAP AG. All rights reserved. 5 SAP ®StreamWork TM Cloud Solutions Enterprise Mobility SAP NetWeaver Business Warehouse SAP HANA Web AccessEnterprise Software SAP NetWeaver Gateway SAP HANA – The Platform for Real Real-Time Computing Sybase Unwired Platform SAP BusinessObjects SAP Business Suite Life-cycle management Value generation SAP Solution Manager supports customers to derive value from SAP HANA
  6. 6. © 2013 SAP AG. All rights reserved. 6 SAP HANA – Key Options for SAP Customers Take SAP HANA as enhancement or foundation of your current solution Existing Customers  Who want to a make a first step into the HANA world  Who want to accelerate existing capabilities Existing and New Customers  For whom speed is business critical  For whom SAP is a strategic partner SAP ERP SAP HANA Visualization Hana Accelerator Traditional Database SAP Applications SAP HANA Visualization SAP Business Suite components on Hana
  7. 7. © 2013 SAP AG. All rights reserved. 7 HANA Accelerators – Architecture HANA DB is maintained as a secondary database in ERP. The generic HANA Application Accelerators allow to leverage SAP HANA for current programs without changing them / without disruptions. SAP Solution Manager supports customers to derive quick value from SAP HANA SAP HANA DB ERP SAP NetWeaver Traditional DB SAP GUI Real-time push (SLT, Data Services) Accelerated Read-OnlyApplication Logic
  8. 8. © 2013 SAP AG. All rights reserved. 8 SAP Business Suite on HANA – Architecture HANA DB is used as primary database for SAP Business Suite components. The suite now allows real-time planning, execution, reporting and analysis across your end-to-end business processes. SAP Solution Manager supports customers to derive full value from SAP HANA e.g. SAP CRM SAP NetWeaver SAP HANA DB SAP GUI Application Logic
  9. 9. © 2013 SAP AG. All rights reserved. 9 SAP HANA as part of your SAP Solution Questions from Customers  How can I benefit from SAP HANA?  How do I manage the lifecycle of SAP HANA?  How do these tools relate to SAP Solution Manager?  How does SAP Solution Manager help me with SAP HANA?  What do I need to do in my SAP Solution Manager if I want to move to SAP HANA?  Which services are available in SAP Enterprise Support for SAP HANA? SAP Solution Manager supports your entire solution (including SAP HANA) HANA Accel. SAP ECC BW on HANA SAP CRM Ware house SAP EP Portal Browser GUI Mobile
  10. 10. Implementing SAP HANA Accelerators
  11. 11. © 2013 SAP AG. All rights reserved. 11 Will the SAP HANA Acceleration be the Same for Every Transaction / Report? SAP HANA is especially suited for processes with large database access SAP NetWeaver Database SAP GUI Application Logic SAP HANA Acceleration of Transactions / Reports  The acceleration factor depends highly on the percentage of DB-read time to the overall response time.  Let‟s assume that SAP HANA DB reduces the db-time to nothing: The acceleration factor would be 2 for transactions with a DB-read time of 50% of the overall response time.  Higher acceleration can be achieved for transactions / reports with a higher ratio of DB-read time to overall response time. Result  Start identifying potential optimization candidates as your first step to SAP HANA Accelerators Overall response time DB-read time
  12. 12. © 2013 SAP AG. All rights reserved. 12 Identify Potential Optimization Candidates Identify which SAP HANA Accelerators provide most value for you How does it work?  Check the EarlyWatch Alert report to identify reports/ transaction with a high contribution of DB-read time to the overall response time and a significant total DB-read time  Identify corresponding business processes via Reverse Business Process Documentation  Validate the candidates with HANA Feasibility Check Result  List of candidates for SAP HANA Accelerators  Recommendations on most critical tables, Scenario setup, space required on SAP HANA DB EarlyWatch Alert Reverse Business Process Documentation
  13. 13. © 2013 SAP AG. All rights reserved. 13 Do A Proof of Concept with SAP Rapid Prototyping service Doing a proof of concept for SAP HANA Accelerators is quick and easy How does it work?  It consists of a hardware and test license agreement and a software-related services package (only available as part of a SAP MaxAttention or ActiveEmbedded contract)  Allows to prototype the solution in the customer„s environment with his data and scenarios Result  Set-up prototype for proof of concept  Empowerment for custom development, transition, and orchestrationOperations Planning / Program Set-up Implementation Benefit Case up to 90 days
  14. 14. © 2013 SAP AG. All rights reserved. 14 SAP Solution Manager Supports the Entire Implementation Project Reuse proven functionality also for SAP HANA projects How does it work? Business Blueprint  Enhance your existing blueprint Test Management  Re-use existing test cases and testing capabilities Change Control  Transport changes via Enhanced Change and Transport system (CTS+)  Ensure quality by using Quality Gate Management and Change Request Management Result  Go live with the SAP HANA Accelerator Requirements Design Build Deploy Test
  15. 15. Implementing SAP Business Suite on HANA
  16. 16. © 2013 SAP AG. All rights reserved. 16 Start the Journey to SAP Business Suite Powered by SAP HANA Migrate the Database Just migrate your SAP Business Suite component to the new data base How does it work? A two-step approach  Update to latest Enhancement Package, the corresponding SAP NetWeaver version, and the latest version for HANA  Export from any Database and import to SAP HANA  Near-zero downtime enabled by SAP LT software  Outlook: one-step approach (H2/2013) Result  Your SAP Business Suite component is running on the SAP HANA in-memory database ERP/CRM/ PLM/SCM NetWeaver ERP/CRM/ PLM/SCM NetWeaver Migration scenario: SAP NetWeaver Database SAP GUI Application Logic SAP NetWeaver SAP HANA SAP GUI Application Logic
  17. 17. © 2013 SAP AG. All rights reserved. 17 Migration to SAP HANA Tailored Support via SAP MaxAttention and SAP ActiveEmbedded Support SAP ActiveEmbedded Support guides you through the migration process What is the content? Foundation:  Methodology and Roadmap in SAP Solution Manager Accompanying services  Safeguarding the migration project  Technical integration check  Review key architecture concepts  Integration into IT infrastructure, sizing, HA/DR  Performance analysis  Post-migration optimization  Definition of a customer-specific operations handbook  Knowledge transfer regarding HANA operations Migration TasksArchitecture Infrastructure Operational Readiness Performance Scalability Technical Quality Management
  18. 18. © 2013 SAP AG. All rights reserved. 18 Mass data SAP Business Suite on HANA Utilizes Main-Memory Computing Enable further acceleration by activating business functions Application Database Traditional In-Memory Computing How does it work? Traditional  Load all data into application server and compute In-Memory Computing  Compute on database and load results only  Parallel execution in in-memory database  Activated via Business Functions Result  Significant acceleration of SAP Business Suite components on HANA Application Database Result Result Data transferred for computing Result
  19. 19. © 2013 SAP AG. All rights reserved. 19 SAP Has Optimized Standard Code – What’s About Custom Code? Let HANA do the data-intensive operations of your custom code Result  Your custom code runs faster by utilizing in-memory computing Option 1: SQL Tuning Application Database How does it work? Reduce data transfer  Improve SQL statements in ABAP code to accelerate data load Leverage database capabilities  Create stored procedures on database to execute parts of the application logic (SQL Script) Mass data Result Option 2: Stored Procedures Application Database Result Result Minimize data required for computing Application computes result HANA computes result Transfer result only
  20. 20. © 2013 SAP AG. All rights reserved. 20 Analyzing Custom Code for HANA Optimization Identify code optimizations that bring the highest value Result  Condensed work list  Solution proposals How does it work? Static analysis of ABAP code  Use Code Inspector to scan all code for candidates for optimization Dynamic code analysis *)  Identify optimization candidates  Prioritize regarding read time and frequency of use  Create work list … SELECT * FROM zha_flight CONNECTION (dbcon) INTO TABLE lt_flights_data UP TO number ROWS WHERE carrid IN carrid AND … ORDER BY (zl_sort). … SELECT cityfrom cityto SUM( kwpaxs ) FROM zha_flight CONNECTION (dbcon) INTO TABLE lt_flights_data WHERE carrid IN carrid AND … GROUP BY cityfrom cityto. … Planned *) Planned Innovation: This is the current state of planning and may be changed by SAP at any time. Available
  21. 21. © 2013 SAP AG. All rights reserved. 21 Innovation Control Center within Premium Support Engagements The ICC takes care of implementations and continuous improvements What it is? The Innovation Control Center (ICC)  Is a collaboration methodology between customers, partners and SAP  Is a physical room at customer site  Is a recommended add-on to SAP MaxAttention and other Premium Engagements  Is connected to SAP via the Mission Control Center  Is the stepping stone to the Operations Control Center via Integration Methodology  Is based on SAP Solution Manager
  22. 22. © 2013 SAP AG. All rights reserved. 22 Innovation Control Center – Manage SAP HANA Implementations Successfully Tangible Benefits 100% custom code 100% ready for SAP HANA 90% less modifications 80% faster realization of innovative processes 50% less testing through root cause analysis and automated testing 60% less costs for post go-live support Less development, faster implementation, less maintenance The Innovation Control Center successfully attacks major cost drivers of implementation projects. The ICC is the stepping stone to best-in-class solution operations Operations Control Center Innovation Control Center Customer Value Best software/service ratio ever No money wasted, full usage of what SAP delivers Lowest maintenance and upgrade costs ever Already proven track record! Integration Validation
  23. 23. © 2013 SAP AG. All rights reserved. 23 Innovation Control Center for SAP Business Suite on HANA Reap the full benefits of SAP HANA for your SAP Business Suite component What is the key focus?  SAP Rapid Deployment Appliance  Establish real real-time business processes (e.g., by eliminating batch jobs)  Avoid and reduce modifications if possible  Optimize SQL statements in custom code to accelerate applications  Integrate SAP HANA into the existing operations concept (Integration Validation) Result  Accelerated deployment and implementation  Unlocked innovations  Less maintenance efforts later Operations Control Center (OCC) Innovation Control Center (ICC) Integration Validation Mission Control Center (MCC) Development Functional Center of Expertise
  24. 24. © 2013 SAP AG. All rights reserved. 24 + SAP Rapid Deployment Appliance for Brand-New SAP Customers The standard software … plus Rapid Deployment Solution content … on personalized, virtual appliance pre-configured with relevant RDS best practice content … optionally, implemen- tation starts in the Cloud Traditional Project Rapid Deployment Appliance*) Rapid- Deployment Solution *) In pilot for SAP Business Suite on HANA Result  Accelerated time to innovation  Reduced risk and cost  Focus on deltas only How does it work?  No more manual installation and configuration – preconfigured system running at project start  Flexible scoping of RDS best practice content on the web  Project team can focus on delta customizing, interfaces and extensions only Simplifying Implementation of SAP Business Suite on HANA
  25. 25. © 2013 SAP AG. All rights reserved. 25 Innovation Control Center – Example: Avoid and Reduce Modifications Benefit from the tight collaboration of your team with experts from SAP Operations Control Center (OCC) Innovation Control Center (ICC) Integration Validation Mission Control Center (MCC) Development Functional Center of Expertise How does it work? Step 1: A perceived gap is entered in SAP Solution Manager Step 2: The Mission Control Center analyzes this gap and involves SAP Development (if required) Step 3: SAP Development delivers a response within an SLA of 48 hrs. Based on current feedback, more than 90% of perceived gaps can be handled by SAP Standard Step 4: The result is communicated back to the customer via the ICC Step 5: Remaining close to the standard results in easier maintenance and less effort for upgrades 5 1 2 3 4
  26. 26. © 2013 SAP AG. All rights reserved. 26 SAP Test Data Migration Server Selective transfer of data between traditional databases and HANA non- production environment  In combination with SAP LT Replication Server Selective transfer of data from HANA production systems to HANA non- production systems  Saving costs of operations with efficient set-up of HANA test / sandbox environments  Qualitative data in the HANA non-production systems for effective testing  Selective transfer based on specific data requirements Set up lean SAP HANA non-production systems SAP NetWeaver SAP HANA SAP GUI Application Logic SAP NetWeaver SAP HANA SAP GUI Application Logic SAP TDMS Production Quality Assurance
  27. 27. © 2013 SAP AG. All rights reserved. 27 Using Standard CTS for SAP Business Suite on HANA How it works?  Develop ABAP in ABAP workbench; develop HANA in HANA Studio  Export HANA developments (views, stored procedures) into transport container  Assign transport container to a transport request in ABAP Transport Organizer  Use standard Change and Transport System (CTS) to transport and deploy changes Result  Use well-proven technology for transport of changes  Utilize full change control of SAP Solution Manager for SAP HANA Benefit from the tight collaboration of your team with experts from SAP ABAP Dev ABAP Test ABAP CTS Export SAP HANA Artifacts Import SAP HANA Artifacts SAP NetWeaver SAP HANA SAP GUI Application Logic SAP NetWeaver SAP HANA SAP GUI Application Logic
  28. 28. Running Your Entire SAP Solution Like a Factory
  29. 29. © 2013 SAP AG. All rights reserved. 29 Operations Control Center The OCC runs the solution once it is implemented Operations Control Center (OCC) Innovation Control Center (ICC) Integration Validation Mission Control Center (MCC) Development Functional Center of Expertise What it is? The Operations Control Center (OCC)  Enables automated alert-based management of SAP solutions  Uses dashboards for efficient operations of SAP solutions  Is key for running SAP with 2 FTEs per shift  Is a collaboration methodology between customers, partners and SAP  Is a physical room at customer site  Is connected to SAP via the Mission Control Center  Is based on SAP Solution Manager
  30. 30. © 2013 SAP AG. All rights reserved. 30 Every Exception is Managed – Operations Control Center 100 % Automated with Mission Critical Support to resolve any downtime within 30 minutes
  31. 31. © 2013 SAP AG. All rights reserved. 31 SAP HANA is Integrated into the Monitoring and Alerting Infrastructure of SAP Solution Manager Manage operational efficiency Monitor Optimize Analyze Trigger Result  Reduce cost of technical and business process operations How does it work?  Pro-active real-time monitoring of applications and business processes  Send notifications in case of critical events and start the resolution process  Provide root cause analysis to accelerate problem resolution  Support administrative tasks to optimize the SAP HANA based solution
  32. 32. © 2013 SAP AG. All rights reserved. 32 SAP HANA Monitoring in SAP Solution Manager Threshold value for table size exceeded! Get information on exceptions and how to handle them Result  Pro-active detection of upcoming problems  Support for problem resolution How does it work?  One consistent view of complete stack  Drill down capabilities from status information to single metrics  Visualization of metrics and events with their current rating and last reported values  Jump-in capability to metric viewer to display historical values  Knowledge articles explain how to handle exceptions
  33. 33. © 2013 SAP AG. All rights reserved. 33 SAP Solution Manager Provides Root Cause Analysis for SAP HANA Accelerate time for problem analysis and resolution How does it work?  Identify the problem causing component and jump-in to detailed trace analysis  Review most important KPI‟s cross all technologies  Compare configurations between systems and drill down to change reporting  Do exception trend analysis or review exception after changes Result  Systematic approach to identify the precise cause of a fault End-to-End Trace Analysis End-to-End Workload Analysis End-to-End Change Analysis End-to-End Exception Analysis
  34. 34. © 2013 SAP AG. All rights reserved. 34 Enable operation readiness through guided procedures Let SAP Solution Manager guide you through HANA administration processes Result  Transfer of required knowledge  Ease of process execution How does it work? Offer guided solutions  Documentation of individual steps  Access to required activities  Logging of executed tasks Guided Procedures available for:  Daily/weekly/monthly HANA Database Administration tasks  Handling of HANA Database Alerts  BW and SLT
  35. 35. © 2013 SAP AG. All rights reserved. 35 All Continuous Quality Checks Are Available for SAP HANA Example: SAP EarlyWatch Alert Leverage the experience of other customers and SAP Active Global Support How does it work? SAP HANA Checks in the EWA report:  Overview: All Services are available  Configuration: Parameters set correctly  Size and Growth: Host Resource Utilization (Disk Space, Memory Usage)  Performance: Workload Statistics from the In-Memory Database and IO Statistics  Administration: Regular work and database backup  Alerts and Statistics: Summary of important Alerts and Aggregated Statistics Result  Known issues are identified before they turn into acute problems  Suitable countermeasures are recommended
  36. 36. © 2013 SAP AG. All rights reserved. 36 Holistic Support within Your Premium Engagement The Solid Foundation for Innovation without Disruption Operations Control Center Every Exception is Managed – 100 % Automated with Mission Critical Support to resolve any downtime Rapid Prototyping  “Packaged” Proof of Concept in customer environment Innovation Control Center 90% of Perceived Gaps Resolved with SAP Standard - Supporting Rapid Deployments Integration Validation  Product Standards  Solution Standards  Operations Standards
  37. 37. © 2013 SAP AG. All rights reserved. 37 How it can help customers  Easily access SAP Enterprise Support services  Up-skill professionals  Individualized “just-in-time” learning  Boost cross-functional collaboration between the business and IT units What it offers  Expert content in various formats (expert-led and self-paced) and levels of detail covering also SAP HANA® topics, e.g.: • SAP HANA Overview • Introducing the SAP HANA Studio • SAP HANA Application Accelerator • Migrate Safe and Predictable to SAP HANA and SAP Sybase ASE • SAP HANA Performance Monitoring SAP® Enterprise Support Academy The SAP Enterprise Support Academy is a dedicated platform for simplified access to and consumption of SAP Enterprise Support offerings. Where to find more  Home page: service.sap.com/esacademy  News subscription  Contact: sap_es_academy@sap.com Your One-Stop Shop for SAP Enterprise Support offerings
  38. 38. © 2013 SAP AG. All rights reserved. 38 Expert Guide Implementation SAP HANA Database Administration and Operations SAP HANA database administration and operations EGI  provides information to administrater and operate SAP HANA database in a time-efficient and cost-effective manner  demonstrates the SAP HANA administration and operation tools  enables customers to establish SAP Solution Manager as central administration and monitoring console for the whole Business Suite on HANA Execute new activities with the help of experienced SAP support engineers
  39. 39. Summary
  40. 40. © 2013 SAP AG. All rights reserved. 40 SAP Solution Manager Supports Customers To Derive Value From SAP HANA It offers all you need for managing SAP HANA solutions SAP Solution Manager accompanies you on your transition to SAP Hana Innovation Control Center and Operations Control Center are core components for a successful adoption SAP Solution Manager teaches you how to build and run SAP HANA based solutions Your Support Agreement Paves Your Way To Reap Value from SAP HANA!
  41. 41. Thank you
  42. 42. © 2013 SAP AG. All rights reserved. 42 © 2013 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

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