About Brian Sullivan is the Director of User Testing and Research at Tonic3. Brian is actively involved in the design and usability community--Founder of Big Design Conference, Chair of World Usability Day (2007-11), and President of DFW-UXPA (2006-14). Brian has worked with AT&T, Burger King, American Airlines, SkyChefs, United Airlines, and Carter Blood Center. Brian lives in Dallas, Texas with his wife, son, and cat (who runs the house). He has finished his first book, The Design Method (2015) by Focal Press.