Training need analysis

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Training need analysis

  1. 1. Training Need Analysis By Syed Mansoor [email_address]
  2. 2. The bigger picture Organisational performance Employee performance Employee Skills, Knowledge and Attitudes Employee education, experience and training
  3. 3. Training? Training helps to bridge the gap <ul><li>Existing </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul><ul><li>Required </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul>
  4. 4. Training Need Analysis (TNA) TNA is a tool to identify the gap <ul><li>Existing </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul><ul><li>Required </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul>
  5. 5. TNA (Step 1): Future performance Existing performance Future performance <ul><li>What are the goals for the future performance of our organisation? </li></ul><ul><li>profit </li></ul><ul><li>growth </li></ul><ul><li>customer base </li></ul><ul><li>new products </li></ul><ul><li>? </li></ul><ul><li>? </li></ul>
  6. 6. TNA (Step 2): Challenges Existing challenges Future challenges What are we concerned about? What’re the challenges today? What challenges we are likely to face in the future?
  7. 7. TNA (Step 3): Employee performance Existing performance Future Performance In what way our employees should start performing differently to help us meet the challenges and take us to the goals?
  8. 8. TNA (Step 4): New Skills, knowledge and Attitudes <ul><li>Existing </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul><ul><li>Required </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul>In order for our employees to perform differently, what kind of new Skills, Knowledge and Attitudes they need to have?
  9. 9. TNA (Step 5): Training needs <ul><li>Existing </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul><ul><li>Required </li></ul><ul><li>Skills </li></ul><ul><li>Knowledge </li></ul><ul><li>Attitudes </li></ul>Now that we know what kind of new Skills, knowledge and Attitudes are required for our employees, how can we bridge the gap?
  10. 10. TNA in essence… Start with future organisational goals and challenges Assess required employee performance to meet the goals and challenges Assess required employee Skills, Knowledge and Attitudes to deliver the performance Identify employee training needs to bridge the gap 1 2 3 4

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