NSCICT                                                          MICCÔNG NGHỆ THÔNG TINVÀ TRUYỀN THÔNG VIỆT NAMViet Nam Inf...
2    CNTT - TT Việt Nam 2010
BAN CHỈ ĐẠO QUỐC GIA VỀ CÔNG NGHỆ THÔNG TIN                             BỘ THÔNG TIN VÀ TRUYỀN THÔNGNATIONAL STEERING COMM...
Introduction Letter                                             Ladies and Gentlemen,                                     ...
Vietnam Infomation and Communication Technology 2010Contents   	    Introduction Letter                                   ...
Vietnam Infomation and Communication Technology 2010III 	    Posts, Telecommunications and Information Technology Industry...
Vietnam Infomation and Communication Technology 2010IV 	     INFORMATION TECHNOLOGY UTILIZATION IN GOVERNMENT AGENCIES    ...
XI	         ORGANIZATIONS, ASSOCIATIONS AND TOP ENTERPRISES ON ICT                                           ............8...
HỆ THỐNG TỔ CHỨC VỀ CÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNGHỆ THỐNG TỔ CHỨC VỀ CÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNGI           ...
Administrative Organizations on ICTI   HỆ THỐNG TỔ CHỨC VỀ    CÔNG NGHỆ THÔNG TIN    VÀ TRUYỀN THÔNG                      ...
Administrative Organizations on ICT    1          GOVERNMENTAL ORGANIZATIONS ON ICT             National Steering         ...
Administrative Organizations on ICT  MAIN FUNCTIONS OF NATIONAL STEERING COMMITTEE ON ICT	    Steering Committee has the f...
Administrative Organizations on ICT2          ORGANIZATIONal STRUCTURE OF MIC                                          Min...
Administrative Organizations on ICT  3      FUNCTIONS AND TASKS OF THE MINISTRY OF INFORMATION AND         COMMUNICATIONST...
Administrative Organizations on ICTInformation Technology, Electronics:                          Copyright and Intellectua...
26     CNTT - TT Việt Nam 2010
II   CƠ SỞ HẠ TẦNG     CÔNG NGHỆ THÔNG TIN     - TRUYỀN THÔNG     Information and     Communication Technology     Infrast...
Information and Communication Technology Infrastructure     1          Fixed telephone  1.1 	 Number of fixed telephone su...
Information and Communication Technology Infrastructure   3             Internet                                          ...
Information and Communication Technology Infrastructure  5      Public Postal network                                     ...
34     CNTT - TT Việt Nam 2010
III CÔNG NGHIỆP   CÔNG NGHỆ THÔNG TIN,   BƯU CHÍNH, VIỄN THÔNG   Posts, Telecommunications   and Information Technology   ...
Posts, Telecommunications and Information Technology Industry     1      IT industry revenue (million USD)                ...
Posts, Telecommunications and Information Technology Industry   6          Telecommunications                             ...
Posts, Telecommunications and Information Technology Industry6.3 	 Market share (subscribers) of telecom service operators...
Posts, Telecommunications and Information Technology Industry  7           Postal sector                                  ...
44     CNTT - TT Việt Nam 2010
IV ỨNG DỤNG CÔNG NGHỆ   THÔNG TIN TRONG   CƠ QUAN NHÀ NƯỚC   Information Technology   Application in State Agencies       ...
Information Technology Application in State Agencies    1    Government’ S visionT         owards 2015, the use of informa...
Information Technology Application in State Agencies5.2	 List of online public services (Level 3)      -	      Business Re...
ỨNG DỤNG CÔNG NGHỆ THÔNG TIN TRONG CƠ QUAN NHÀ NƯỚCỨNG DỤNG CÔNG NGHỆ THÔNG TIN TRONG CƠ QUAN NHÀ NƯỚCIV50                ...
Information Technology Application in State AgenciesV   AN TOÀN THÔNG TIN                                                 ...
INFORMATION SECURITY								                                                                         		                  2...
54     CNTT - TT Việt Nam 2010
VI NGUỒN NHÂN LỰC   Human Resources                                        55                     ICT Vietnam 2010
Human Resources                                                                                                           ...
Human Resources  7     Total number of employees in IT sector (persons)							                                            ...
60     CNTT - TT Việt Nam 2010
VII HỆ THỐNG CHÍNH SÁCH,    VĂN BẢN QUY PHẠM    PHÁP LUẬT CNTT-TT    VIETNAM’S POLICY, LEGAL    DOCUMENTS FOR ICT    DEVEL...
Vietnam’s Policy, Legal Documents on ICT1    Legal documents on Information TechnologyLaw on Information Technology (No. 6...
Vietnam’s Policy, Legal Documents on ICTPrime Minister’s Decision No 155/2008/QD-TTg on              Joint Circular No. 60...
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
Whitebook Vietnam2010 Eng
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  1. 1. NSCICT MICCÔNG NGHỆ THÔNG TINVÀ TRUYỀN THÔNG VIỆT NAMViet Nam Informationand Communication Technology White Book 2010 NHÀ XUẤT BẢN THÔNG TIN VÀ TRUYỀN THÔNG 1 INFORMATION AND COMMUNICATIONS PUBLISHING HOUSEICT Vietnam 2010
  2. 2. 2 CNTT - TT Việt Nam 2010
  3. 3. BAN CHỈ ĐẠO QUỐC GIA VỀ CÔNG NGHỆ THÔNG TIN BỘ THÔNG TIN VÀ TRUYỀN THÔNGNATIONAL STEERING COMMITTEE ON ICT (NSCICT) MINISTRY OF INFORMATION AND COMMUNICATIONS (MIC) Thông tin và Số liệu thống kê vềCÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNG Information and Data onInformation and Communication Technology VIETNAM 2010 NHÀ XUẤT BẢN THÔNG TIN VÀ TRUYỀN THÔNG INFORMATION AND COMMUNICATIONS PUBLISHING HOUSE 3 Hà Nội - 2010 ICT Vietnam 2010
  4. 4. Introduction Letter Ladies and Gentlemen, The Vietnam ICT sector has been moving forward continuously, emerging as a spearhead economic sector of the economy and contributing more and more toward the sustainable growth of the country. In fact, the Vietnamese Government always pays a special interest and gives many incentives to promote the development of this important sector. In 2009, the Vietnam ICT White Book was released for the first time and immediately attracted the attention of the ICT community in Vietnam and abroad. Following the White Book 2009’s success, in 2010 National Steering Commitee on ICT, the Ministry of Information and Communications keeps working with other Ministries, Provincial Departments of Information and Communications, Professional Associations and other relevant agencies toDr. Le Doan Hop collect and synthesize information and statistical data to turn the Vietnam ICTMinister of Information and Communications White Book 2010 into a reality.Standing Vice-Chairman of NSCICT The Vietnam ICT White Book aims at bringing audiences an overall view of Vietnam ICT lanscape, including: post, telecommunications, ICT infrastructure, IT industry, IT application, human resources, legal documents, international cooperation activities, important events, top ICT enterprises and so on. With a strong incentive to provide more information on as many aspects of the ICT sector as possible, information and data of some new areas were added, for instance, information security, ICT import – export, Vietnam ICT Awards 2009,... In this regard, the Ministry of Information and Communications expects this White Book could reflect the current development status of Vietnam ICT sector, help state authority bodies in formulating appropriate policies and serve as an important document for organizations and enterprises to set up their business strategy, seek for cooperation and investment opportunities in Vietnam ICT market. In conclusion, the Ministry of Information and Communication would like to take this chance to express our sincere thanks to ICT organizations, associations, enterprises; especially the General Statistics Office and the General Directorate of Customs for the continuous support and providing us with precious information without which this Book could not have been possible. Though we have tried our best, we understand that shortcomings are inevitable. We welcome all feedbacks and comments to improve this book in the coming editions, contributing effectively toward the development of Vietnam ICT sector. Sincerely, Dr. Le Doan Hop Minister of Information and Communications Standing Vice-Chairman of NSCICT 5 ICT Vietnam 2010
  5. 5. Vietnam Infomation and Communication Technology 2010Contents Introduction Letter ...............5 Content ...............7 I I ADMINISTRATIVE ORGANIZATIONS ON ICT ............15 1 Governmental organizations on ICT ............17 Main functions of National Steering Committee on ICT ............19 2 Organizational structure of MIC ............21 3 Functions and tasks of the Ministry of Information and Communications .........23 II INFORMATION AND COMMUNICATION TECHNOLOGY INFRASTRUCTURE ............27 1 Fixed telephone ............29 1.1 Number of fixed telephone subscribers ............29 1.2 Fixed telephone subscribers per 100 inhabitants ............29 1.3 Households with a fixed telephone line per 100 households ............29 2 Mobile telephone ............29 2.1 Number of mobile phone subscribers ............29 2.2 Mobile phone subscribers per 100 inhabitants ............29 2.3 Number of 3G mobile phone subscribers ............29 3 Internet ............31 3.1 Number of Internet users ............31 3.2 Internet users per 100 inhabitants ............31 3.3 Number of broadband Internet subscribers (xDSL, CATV, Leaseline..) ............31 3.4 Broadband Internet subscripbers per 100 inhabitants (xDSL, CATV...) ............31 3.5 Households with broadband Internet access at home per 100 households (xDSL) ............31 3.6 International Internet bandwidth (bit/s) per Internet user ............31 3.7 Number of registered .vn domain names ............31 3.8 Number of allocated IPv4 addresses ............31 3.9 Number of allocated IPv6 addresses (unit/64) ............31 4 Personal computer / Multimedia Devices ............31 4.1 Number of desktop, laptop computers (estimated) ............31 4.2 Personal computers per 100 inhabitants ............31 4.3 Households with computers per 100 households ............31 4.4 Households with a color television per 100 households ............31 4.5 Households with cable/digital/satellite TV per 100 households ............31 5 Public postal network ............33 5.1 Number of postal service stations ............33 5.2 Average radius per 01 postal service station (km) ............33 5.3 Average number of inhabitants served by a postal service station ............33 7 ICT Vietnam 2010
  6. 6. Vietnam Infomation and Communication Technology 2010III Posts, Telecommunications and Information Technology Industry ............351 IT industry revenue (million USD) ............37 1.1 Total revenue of IT industry ............37 1.2 Revenue of Hardware industry ............37 1.3 Revenue of Software industry ............37 1.4 Revenue of Digital content industry ............372 Total number of employees in IT sector (persons) ............37 2.1 Number of employees in hardware industry ............37 2.2 Number of employees in software industry ............37 2.3 Number of employees in digital content industry ............373 Average of revenue per employee in IT sector (USD/person/year) ............37 3.1 Average of revenue per employee in hardware industry ............37 3.2 Average of revenue per employee in software industry ............37 3.3 Average of revenue per employee in digital content industry ............374 Average wage rate in IT sector (USD/person/year) ............37 4.1 Average wage rate of hardware industry ............37 4.2 Average wage rate of software industry ............37 4.3 Average wage rate of digital content industry ............375 ICT Import - Export (USD) ............37 5.1 Computer, spare parts and electronic products export turnover ............37 5.2 Computer, spare parts and electronic products export turnover ............37 6 Telecommunications ............39 6.1 Telecommunication revenue (million USD) ............39 6.1.1 Total telecommunications revenue ............39 6.1.2 Revenue from fixed telephone service ............39 6.1.3 Revenue from mobile services ............39 6.1.4 Total Internet services revenue ............39 6.2 Number of telecom, internet service providers ............39 6.3 Market share (subscribers) of telecom service operators ............41 6.4 Market share (subscribers) of Internet service providers ...........417 Postal Sector ............43 7.1 Revenue of postal sector (million USD) ............43 7.1.1 Total revenue of postal service providers (million USD) ............43 7.1.2 Revenue from postal service (million USD) ............43 7.2 Total number of postal service providers ............43 7.3 Market shares of licensed postal service providers ............438 National Programs and projects for IT industry development ............43 9 ICT Vietnam 2010
  7. 7. Vietnam Infomation and Communication Technology 2010IV INFORMATION TECHNOLOGY UTILIZATION IN GOVERNMENT AGENCIES ............451 Government vision ............472 Ratio of computers over administrative officials ............473 Ratio of computer has access to Internet ............474 Ratio of government agencies with a website/portal ............475 Online public services ............47 5.1 Number of online public services ............47 5.2 List of online public services (Level 3) ............496 Programs and plans for IT Application / e-Government ............49 V INFORMATION SECURITY ............51 1 Ratio of agencies having information security staffs (%) ............53 2 Ratio of agencies using information security technology (%): ............53 3 Ratio of agencies having reactive process and computer troubleshooting (%) ............53VI HUMAN RESOURCES ............551 Literate population aged 15 and over ............572 Ratio of pupils (primary, lower and upper secondary) over population in primary and ............57 secondary education age3 Ratio of tertiary students over population in tertiary education age ............574 Number of universities and colleges offering ICT training ............575 Quota of ICT students enrolment. ............576 Ratio of ICT students enrolment quota over total enrolment quota (university, college) ............577 Total number of employees in IT sector (persons) ............598 Programs, Plans to develop the human resources in ICT ........... 59VII VIETNAM’S LEGAL DOCUMENTS ON ICT ............611 Legal documents on Information Technology ............632 Legal documents on Post, Telecomnunications and Internet. ............633 Legal documents of Electronic Transactions ............654 Legal documents of Intellectual Property ............655 Strategies and plans for Information and Communication Technology developments ............676 Draft legal documents ............67VIII INTERNATIONAL COOPERATION ............691 Membership in International and Regional Organizations ............712 Recent major events hosted by Vietnam ...........733 Several leading ICT multi-national companies in Vietnam ...........75IX ANNUAL ICT EVENTS ...........77 X VIETNAM ICT AWARDS 2009 ............81 11 ICT Vietnam 2010
  8. 8. XI ORGANIZATIONS, ASSOCIATIONS AND TOP ENTERPRISES ON ICT ............871 Organizations and Associations on ICT ............892 Several leading Telecommunication operators and Internet service providers ............913 Several leading Posts service operators ............934 Several digital signature authentication service providers ............955 Several leading harware, electronics enterprises ............976 Several leading software enterprises ............997 Several leading digital content enterprises ........1078 Several leading enterprises in IT Integration service ........1099 Several leading Universities and institutes offering ICT training and providing IT-Training .........111 services10 Information Technology Parks ........113 10.1 Overview of IT Parks .......113 10.2 Brief description of IT Parks .......11311 Overview of venture and technology funds for IT enterprises ........11512 Organizations of the Ministry of Information and Communications ......117 13 ICT Vietnam 2010
  9. 9. HỆ THỐNG TỔ CHỨC VỀ CÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNGHỆ THỐNG TỔ CHỨC VỀ CÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNGI Cộng hòa xã hội chủ nghĩa Việt Nam socialist Republic of vietnam Diện tích đất liền: 331.698 km2 Area of land: 331,698 km2 Dân số (tính đến 01/3/2010): 86.619.855 người Population (up to March 01, 2010): 86,619,855 people Số hộ gia đình năm 2009: 22.847.165 Number of households in 2009: 22,847,165 GDP năm 2009: 91,7 tỷ USD GDP in 2009: 91.7 billion USD Tốc độ tăng trưởng GDP năm 2009: 5,32% Growth rate of GDP in 2009: 5.32%14 CNTT - TT Việt Nam 2010
  10. 10. Administrative Organizations on ICTI HỆ THỐNG TỔ CHỨC VỀ CÔNG NGHỆ THÔNG TIN VÀ TRUYỀN THÔNG Administrative Organizations on ICT Administrative Organizations on ICT I 15 ICT Vietnam 2010
  11. 11. Administrative Organizations on ICT 1 GOVERNMENTAL ORGANIZATIONS ON ICT National Steering Committee on ICT Ministry of (NSCICT) Information and Communications (MIC) Administrative Organizations on ICT Ministerial Provincial IT Departments Steering Provincial Steering of Ministries, Committee on Departments of Committee on ICT ministerial- level ICT Information and and government- Communication attached agencies (DICs) INational Steering Committee on ICT (NSCICT)- Chairman: Deputy PM: Prof., Dr. Nguyen Thien Nhan- Standing Vice Chairman: Minister of MIC: Dr. Le Doan Hop- Vice Chairman: Envoy to the Prime Minister on Information Technology: Prof., DrSc. Do Trung Ta- Members: Leaders of Ministries: + Ministry of Planning and Investment + Ministry of Finance + Ministry of Home Affairs + Ministry of Education and Training + Ministry of Information and Communications + Government Office + Central Party Office + National Assembly Office- Office of NCSICT (at MIC) 17 ICT Vietnam 2010
  12. 12. Administrative Organizations on ICT MAIN FUNCTIONS OF NATIONAL STEERING COMMITTEE ON ICT Steering Committee has the following duties and powers as prescribled in Article 3 of Decision No. 343/QD-TTg April 2, 2008 by the Prime Minister: 1. Advising the Government and the Prime Minister on policies and strategic solutions to implement theapplication and IT development. 2. Assisting the Prime Minister to direct and coordinate the implementation of strategies, programs, plans, Administrative Organizations on ICTprojects, policies and mechanisms on the application and IT development of Ministries, sectors and localities. 3. Supporting the ministries, sectors and localities to guide, disseminate and implement guidelines, policies,strategies and plans of the State on the IT application and development. 4. Checking, supervising and evaluating the results of the application and development of IT in ministries,sectors and localities and to periodically report to the Prime Minister. I 19 ICT Vietnam 2010
  13. 13. Administrative Organizations on ICT2 ORGANIZATIONal STRUCTURE OF MIC Minister and Deputy Ministers Administrative Organizations on ICT Consultative Units Functional Units Member Units- Department of Posts - Authority of Information - Information Center- Department of Technology Application (AITA) - Vietnam Internet Network Telecommunications - Authority of Information and Information Center (VNNIC)- Department of Information Communications Technology - Vietnam Computer Emergency Technology–Office of NSCICT Quality Control (PTQC) Response Team (VNCERT) - Center for Press and International I- Department of Science and - Authority of Radio Frequency Communications CooperationTechnology Management (RFD) - Vietnam Institute of Software and - Department of Planning and - Authority of Broadcasting and Digital Content Industry Finance Electronic Information - Information and Communication - Department of International - Authority of Press Public Management School Cooperation - Authority of Publication - Vietnam-Korea Friendship - Department of Legal Affairs - Authority of Foreign Information Information Technology College- Department of Personel and Service - Printing Technology College Organization - Representative Office of MIC in - Information Technology and - Ministry Inspectorate Ho Chi Minh City Communications Journal- Ministry Office - Representative Office of MIC in - Vietnam Post News Da Nang City - Vietnam Net - Information and Communications Publishing House - Vietnam Public Utility Telecommunications Service Fund (VTF) 21 ICT Vietnam 2010
  14. 14. Administrative Organizations on ICT 3 FUNCTIONS AND TASKS OF THE MINISTRY OF INFORMATION AND COMMUNICATIONSThe Ministry of Information and Communications - Give guidance to advertise on press, computer(MIC) of the Socialist Republic of Vietnam is the networks and publications.policy making and regulatory body in the fields of Posts:press, publishing, posts, telecommunications and Administrative Organizations on ICTInternet, transmission, radio frequency, information - Give guidance to carry out plans, strategies, publictechnology, electronics, broadcasting and national services related to the field of posts and delivery,information infrastructure, management of related universal postal services;public services on behalf of the government. - Regulate charges and tariffs for universal postal- MIC submits to the Government drafts of laws, services, reserved services’extension, set technicalordinances, regulations, strategies and development standards on quality of services and regulate theplans on press, publishing, posts, telecommunications country post codes;and information technology. - Grant, extend, revoke licenses for posts operation- MIC also provides guidances to the enforcement and inspect on quality of services;of laws, ordinances, regulations as well as the - Regulate and manage safety, security, competitionimplementation of development strategies and plans and resolve disputes in the fields of posts; regulate and Irelated to press, publishing, posts, telecommunications manage postal stamps.and information technology. Telecommunications and Internet:Press: - Give guidance, implement national plans and- Give guidance to organize press network including strategies to develop telecommunications andnational and Vietnam press representative offices internet; important policies in order to developlocated overseas; telecommunications and internet; regulate terms and- Manage all types of press including printing press, conditions for investment in telecommunications andspeaking press, electronic newspapers, television and projects on telecommunications universal services;information on internet; - Regulate telecommunications and the internet- Grant licenses to press, foreign newspapers services’quality, price and fare;distributing in Vietnam. - Regulate numbering resources, codes, domain namesPublishing and addresses used in the fields of telecommunications and internet;- Give guidance to organize publishing, printing anddistributing network, policies on publishing activities; - Grant, extend, revoke telecommunications licenses;- Stipulate terms and conditions to enterprise in - Radio transmission, radio frequency spectrum;publishing, printing; - Give guidance, plan, assign and allocate national- Grant licenses to local publishers as well as foreign radio frequency spectrum;publishers to operate in Vietnam. - Control and monitor radio frequency spectrum andAdvertising on press, computer networks and radio equipment;publications: - Regulate technology/using conditions of radio- Grant, modify, revoke licenses on advertising on press equipment; Organize radio frequency, satellite orbit(including: newspapers, speaking press, electronic registration and coordination.newspapers), on computer networks and publications; 23 ICT Vietnam 2010
  15. 15. Administrative Organizations on ICTInformation Technology, Electronics: Copyright and Intellectual Property Right:- Give guidance, assign, and organize implementation - Assign and organize to implement regulations inof projects in the fields of information technology, the fields of copyright and intellectual property rightelectronics; regarding press, publications, information technology services and related inventions;- Issue policies, regulations on IT/Electronics goodsand services; - Take actions to protect organizations, individuals in the fields of copyright and intellectual property right; Administrative Organizations on ICT- Grant, stop, revoke licenses in the fields of informationtechnology; - Inspect all activities and settle all regulatory breaches in the fields of its legal functions.- Perform management functions, coordinate computeremergency response activities nationwide.Broadcast and Television:- Give guidance, assign, organize to carry out nationalprogram in developing broadcast and televisionindustry;- Regulate on standards; technical standards intechnology; regulate charges and tariffs in relatedservices; I- Grant, stop, revoke operating licenses in fields ofbroadcast and television.National information and communicationsinfrastructures:- Give guidance, assign, organize to follow regulationsin safety, security of national information andcommunications infrastructures;- Issue solutions to secure safety, security of informationand communications in converging environment;mechanisms and policies related to the usage ofinformation and communications infrastructures;- Grant licenses to foreign organizations, individualsto operate in information activities in Vietnam withreference to Vietnamese laws. 25 ICT Vietnam 2010
  16. 16. 26 CNTT - TT Việt Nam 2010
  17. 17. II CƠ SỞ HẠ TẦNG CÔNG NGHỆ THÔNG TIN - TRUYỀN THÔNG Information and Communication Technology Infrastructure 27 ICT Vietnam 2010
  18. 18. Information and Communication Technology Infrastructure 1 Fixed telephone 1.1 Number of fixed telephone subscribers 1.2 Fixed telephone subscribers per 100 inhabitants Information and Communication Technology Infrastructure RATIO OFsubscribers subscribers (%) 20,000,000 20 20.12 17,427,365 17.13 15,000,000 14,767,629 15 13.11 11,165,617 10.16 10,000,000 8,567,520 10 5,000,000 5 0 0 12/2006 12/2007 12/2008 12/2009 YEAR 12/2006 12/2007 12/2008 12/2009 YEAR 1.3 Households with a fixed telephone line per 100 households RATIO OF Households (%) 80 61.35 60 51.4 40 45.8 II 28.5 20 0 2004 2006 2008 2009 YEAR Source: General Statistics Office 2 Mobile telephone 2.1 Number of mobile phone subscribers 2.2 Mobile phone subscribers per 100 inhabitants RATIO OF subscribers subscribers 160 140.000.000 140 120.000.000 120 113.40 100.000.000 98,223,980 100 86.85 80.000.000 74,872,310 80 60.000.000 60 45,024,048 52.86 40.000.000 40 18,892,480 22.41 20.000.000 20 0 0 12/2006 12/2007 12/2008 12/2009 YEAR 12/2006 12/2007 12/2008 12/2009 YEAR 4/2010 2.3 Number of 3G mobile phone subscribers 7,029,368 29 ICT Vietnam 2010
  19. 19. Information and Communication Technology Infrastructure 3 Internet 12/2009 3/2010 Information and Communication Technology Infrastructure3.1 Total number of Internet users 22,779,887 23,597,1893.2 Internet users per 100 inhabitants 26.55 27.513.3 Total number of broadband Internet subscribers (xDSL, CATV, Leased line...) 3,214,584 4,625,0273.4 Broadband Internet subscribers per 100 inhabitants (xDSL) 3.71 5.333.5 Households with Internet access at home per 100 households (estimated) 11.76 12.223.6 International Internet bandwidth (bit/s) per Internet user 4,125 4,8353.7 Number of registered .vn domain name 133,568 148,4643.8 Number of allocated IP4 addresses 6,898,176 7,042,8163.9 Number of allocated IPv6 addresses (unit/64) 42,065,885,184/64 42,065,885,184/64 4 Personal computer / Multimedia Devices II 2008 20094.1 Total number of desktop, laptop computers (estimated) 4,478,543 4,880,8324.2 Personal computers per 100 inhabitants 5.19 5.634.3 Households with computers 4.4 Households with a colour per 100 households television per 100 householdsPercentage (%) Percentage (%) 82.3 86.9 20 13.55 80 78.2 10.35 67.8 15 7.73 60 5.14 10 40 5 20 0 0 2004 2006 2008 2009 Year 2004 2006 2008 2009 Year Source: General Statistics Office Source: General Statistics Office4.5 Households with cable/digital/satellite TV per 100 households1No Classification 20081 Cable TV 6.82 Digital/satellite TV (estimated) 201. 2009’s data will be updated from the nationwide survey on universal status of telephone, internet and audiovisual services 2010 31 ICT Vietnam 2010
  20. 20. Information and Communication Technology Infrastructure 5 Public Postal network Information and Communication Technology Infrastructure 12/2008 12/2009 3/20105.1 Total number of postal outlets 18,502 17,976 17,8985.2 Average radius per postal outlet (km) 2.39 2.42 2.435.3 Average number of inhabitants served by a postal outlet 4,659 4,796 4,817 II 33 ICT Vietnam 2010
  21. 21. 34 CNTT - TT Việt Nam 2010
  22. 22. III CÔNG NGHIỆP CÔNG NGHỆ THÔNG TIN, BƯU CHÍNH, VIỄN THÔNG Posts, Telecommunications and Information Technology Industry 35 ICT Vietnam 2010
  23. 23. Posts, Telecommunications and Information Technology Industry 1 IT industry revenue (million USD) Posts, Telecommunications and Information Technology Industry 2008 2009 Growth rate of 2009 (%) 1.1 Total revenue of IT industry 5,220 6,167 18.14 1.2 Hardware industry revenue 4,100 4.627 12.85 1.3 Software industry revenue 680 850 25.00 1.4 Digital content industry revenue 440 690 56.81 2 TOTAL NUMBER Of employees IN IT SECTOR (persons) 2008 2009 2.1 Hardware industry 110,000 121,300 2.2 Software industry 57,000 64,000 2.3 Digital content industry 33,000 41,000 III 3 AVERAGE OF REVENUE PER employee IN IT SECTOR (USD/person/year) 2008 2009 3.1 Hardware industry 37,200 38,145 3.2 Software industry 12,000 13,281 3.3 Digital content industry 13,300 16,829 4 Average of wage in IT sector (USD/person/year) 2008 2009 4.1 Hardware industry 1,440 1,809 4.2 Software industry 3,600 4,250 4.3 Digital content industry 2,820 3,505 5 ICT Import - Export (USD) 2008 2009 5.1 Computer, spare parts and electronic products export turnover 2,638, 378,129 2,763,018,885 Telecommunication equipments export turnover 168,844,665 606,871,975 5.2 Computer, spare parts and electronic products export turnover, 3,714,270,838 3,953,966,370 Telecommunication equipments export turnover 1,995,892,273 2,573,113,202 Source: General Directorate of Customs 37 ICT Vietnam 2010
  24. 24. Posts, Telecommunications and Information Technology Industry 6 Telecommunications Posts, Telecommunications and Information Technology Industry 6.1 Telecommunication turnover (million USD) 6.1.1 Total telecommunications revenue 6.1.2 Revenue from fixed telephone servicemillion USD 7000 6,867.55 million USD 6000 1000 5,144.14 5000 800 4000 3,552.98 600.52 601.67 600 570.01 3000 2,769.30 400 2000 290.68 1000 200 0 0 2006 2007 2008 2009 YEAR 2006 2007 2008 2009 YEAR 6.1.3 Revenue from mobile services 6.1.4 Total Internet services revenue million USDmillion USD 4,032.5 356.89 4000 350 300 III 3500 3,250.77 250 248.43 3000 2500 2,306.98 200 162.24 2000 150 1,547.47 107.73 1500 100 1000 50 500 0 0 2006 2007 2008 2009 YEAR 2006 2007 2008 2009 YEAR 2009 6.1.5 Digital content services on mobile network revenue (million USD) 383.336.2 Number of telecom, internet sevice providers (3/2010) Quantity VNPT,Viettel,6.2.1 Number of fixed telephone service operators 08 EVNTelecom, SPT... VinaPhone(VNPT),VMSMobiFone6.2.2 Number of mobile communication service operators (2G) 07 (VNPT), Viettel,EVNTelecom, SFone(SPT)... 04 giấy phép: VinaPhone(VNPT),6.2.3 Number of mobile communication service operators (3G) 05 VMSMobiFone(VNPT),Viettel, EVNTelecom+HanoiTelecom6.2.4 Number of mobile virtual network operator (MVNO) 02 Dong Duong Telecom, VTC VDC(VNPT),Viettel,6.2.5 Number of Internet Service Providers 90 EVNTelecom, SPT... 39 ICT Vietnam 2010
  25. 25. Posts, Telecommunications and Information Technology Industry6.3 Market share (subscribers) of telecom service operators (12/2009) Posts, Telecommunications and Information Technology Industry Market shares (subscribers) of fix telephone service providers SPT: 0.88% EVN Telecom:14.32% VNPT: 63.18% Viettel: 21.62% Market shares (subscribers) of mobile phone service providers VietnamMobile: 4.11% Gtel: 2.16% EVN Telecom:0.90% III S-Fone: 4.67% VinaPhone: 27.19% Viettel: 33.82% MobiFone: 27.15%6.4 Market share (subscribers) of Internet service providers (12/2009) Others: 1.05% SPT: 1.81% EVN Telecom: 3.2% Viettel: 11.64% VNPT: 68.59% FPT: 13.71% 41 ICT Vietnam 2010
  26. 26. Posts, Telecommunications and Information Technology Industry 7 Postal sector Posts, Telecommunications and Information Technology Industry7.1 Revenue of postal sector (million USD) 2008 2009 7.1.1 Total revenue of postal service providers 6 491.10 453.747.1.2 Revenue from postal service 136.22 175.127.2 Number of postal operators 12/2007 12/2008 12/2009 3/20107.2.1 Number of licensed postal operators 07 08 08 007.2.2 Number of certified postal operators 01 03 05 017.2.3 Total number of licensed and certified postal operators 08 19 32 337.3 Market shares of licensed postal service providers HNC: 4.39% III 6.03% SPT: 2.39% Viettel POST: 8.03% VNPOST: 41.25% TNT Vietrans: 9.54% PT - EMS: 12.07% DHL - VNPT: 16.3% 8 national Programs and projects for IT industry development Program on development of Vietnam’s software industry to 2010 (Prime Minister’s Decision No. 51/2007/ QD-TTg on Apr 12, 2007). Program on development of Vietnam’s digital content industry to 2010 (Prime Minister’s Decision No. 56/2007/QD-TTg on May 3, 2007). Master plan on development of Vietnam’s electronics industry up to 2010, with a vision toward 2020 (Prime Minister’s Decision No. 75/2007/QD-TTg on May 28, 2007). Regulation on management of the Program on software industry development and the Program on Vietnam’s digital content industry development (Prime Minister’s Decision No. 50/2009/QD-TTg on Apr 3, 2009). “Support Enterprises Implementing CMMi” Project 2. Total revenue of postal service in 2009 not including state’s support for providing public post services 43 ICT Vietnam 2010
  27. 27. 44 CNTT - TT Việt Nam 2010
  28. 28. IV ỨNG DỤNG CÔNG NGHỆ THÔNG TIN TRONG CƠ QUAN NHÀ NƯỚC Information Technology Application in State Agencies 45 ICT Vietnam 2010
  29. 29. Information Technology Application in State Agencies 1 Government’ S visionT owards 2015, the use of information technology services through the network, (2) innovate the method in government agencies aims to: (1) innovate for managing information resources in the government methods to provide information and public agencies, develop national databases on people, Information Technology Application in State Agenciesservices for citizen and businesses, provide almost land, finance, economy, industry and commerce as abasical public services through network at level 3 or platform for deploying e-government; (3) construct the4, citizens and businesses shall exchange information, electronic working environment among governmentsend, receive records, pay service fees and receive agencies in the whole country. 2 Ratio of computers over administrative officials (%) 2008 2009 Ministries, ministrial-level agencies 77.86 81.41Provinces, centrally-run cities 37.36 55.87 IV 3 Ratio of computerS with Internet access (%) 2008 2009 Ministries, ministrial-level agencies 80.33 69.78Provinces, centrally-run cities 79.30 71.47 4 Ratio of government agencies with a website/portal 2008 2009 Ministries, ministrial-level agencies, government-attached agencies 26/30 27/30People’s committees of provinces, centrally-run cities 59/63 61/63 5 Online public Services (2009)5.1 Number of online public services Level 1 Level 2 Level 3Number of online public services 15,465 36,047 263 - Provincial agencies 14,771 34,764 254 - Ministrial and ministrial-level agencies 694 1,283 09 47 ICT Vietnam 2010
  30. 30. Information Technology Application in State Agencies5.2 List of online public services (Level 3) - Business Registration; - Joint stock company registration; - Tax registration; - Branch establishment registration; Information Technology Application in State Agencies - Sole member limited liability company registration; - Two members limited liability company registration (more than one member); - Representative office registration; - Limited liability enterprise registration; - Business changing registration; - Household business registration; - Construction licence registration; - Sole individual owner limited liability company registration; - Procedures of enterprise establishment registration - Procedures of domestic and foreign investment registration; - Online registering for studying and licensing driver licence; - Renewing, changing and moving driver licence registration; - Remote customs declaration over the network (electronic customs declaration); - Electronic certificate of origin (CO) manegement; - Radio frequency licence registration; - International domain names announcement; IV - Automatic import licence registering; - “.vn” domain name registration; - Grant of licenses for radiation; - Management, grant of bank code; - Registration exam files; - Visa exemption for overseas Vietnamese. 6 Programs and projects for IT Application / e- Government Plan on information technology application in Treasury and Budget Management Information state agencies operation in the year of 2008 (Prime System (TABMIS) Project Presided agency: Minister’s Decision No. 43/2008/QD-TTg on Mar Ministry of Finance, Implementation duration: 24, 2008). 2003-2008. Plan on information technology application Standardization of Vietnam Geographic in state agencies operations during 2009-2010 Information System Project, Presided agency: (Prime Minister’s Decision No. 48/2009/QD-TTg Department of Survey and Map – Ministry on Mar 31, 2009). of Natural Resoucres and Environment, Implementation duration: 2006-2008. Vietnam – ICT Development project, Presided agency: MIC, implementation duration: 2006- Payment System and Bank Modernization 2010. Project, Presided agency: State Bank of Vietnam, Implementation duration: 2005-2009. Customs modernization project, Presided agency: General Directorate of Customs – Ministry of Development of the Internet for rural communities Finance, Implementation duration: 2005-2011. Project, Presided agency: MIC, Implementation duration: 2008-2013. Tax Administration Modernization Project, Presided agency: General Department of Taxation – Ministry of Finance, Implementation duration: 2008-2013. 49 ICT Vietnam 2010
  31. 31. ỨNG DỤNG CÔNG NGHỆ THÔNG TIN TRONG CƠ QUAN NHÀ NƯỚCỨNG DỤNG CÔNG NGHỆ THÔNG TIN TRONG CƠ QUAN NHÀ NƯỚCIV50 CNTT - TT Việt Nam 2010
  32. 32. Information Technology Application in State AgenciesV AN TOÀN THÔNG TIN Information Technology Application in State Agencies INFORMATION SECURITY IV 51 ICT Vietnam 2010
  33. 33. INFORMATION SECURITY 2008 20091 Ratio of agencies having information security staffs (%) 49.20 50.002 Ratio of agencies using information security technology (%): - Anti-virus software 62.00 83.90 -- Instrusion detection systems in the network 24.00 23.343 Ratio of agencies having reactive process and computer troubleshooting (%) 21.00 26.00Note: According to statistic on the total number of 400 agencies, organizations and businesses throughout the country INFORMATION SECURITY V 53 ICT Vietnam 2010
  34. 34. 54 CNTT - TT Việt Nam 2010
  35. 35. VI NGUỒN NHÂN LỰC Human Resources 55 ICT Vietnam 2010
  36. 36. Human Resources Ratio of pupils (primary, lower and upper 1 Percentage of literate population 2 secondary) over population in primary aged 15 and ABOVE and secondary education agePercentage Percentage 100 93.5 93.7 93.4 93.4 100 87.39 80 80 79.95 78.45 77.75 60 60 40 40 20 20 0 0 2006 2007 2008 2009 Year 2006 2007 2008 2009 Year Source: General Statistics Office Source: General Statistics Office (pupils at 31/12 of corresponding year) Human Resources 3 Ratio of tertiary students over 4 number of universities and colleges population in tertiary education age3 offering ICT trainingPercentage Number of schools VI 100 300 271 271 80 250 219 192 60 200 40 150 21.54 21.09 23.64 20.22 100 20 50 Year 0 0 2006 2007 2008 2009 Year 2006 2007 2008 2009 Year Source: Guidebook on universities and colleges recruitment Source: General Statistics Office (Year 2007, excluding number - Ministry of Education and Training of students studying second diploma, distance training, complete knowledge and inter-level diploma) Quota OF IT-related students Ratio OF IT-related students enrolment 5 enrolment 6 quota over total students enrolment quota Students ratio(%) 60000 56,406 12 10.77% 11.75% 11.15% 11.07% 50,050 50000 10 39,990 40000 8 30,350 30000 6 20000 4 10000 2 0 0 2006 2007 2008 2009 Year 2006 2007 2008 2009 Year 3. Population in tertiary education as age of population in five-year group 18-22, five years following on the age of leaving upper secondary school 57 ICT Vietnam 2010
  37. 37. Human Resources 7 Total number of employees in IT sector (persons) 2008 2009 7.1 Hardware industry 110,000 121,300 7.2 Software industry 57,000 64,000 7.3 Digital content industry 33,000 41,000 Human Resources 8 Programs, Plans to develop the human resources in ICT Program on development of Information Technology Human Resources to 2010 (Prime Minister’s Decision No. 331/QD-TTg on Apr 6, 2004). VI Plan on development of Vietnam’s Information Technology Human Resources up to 2020 (the Decision No. 05/2007/QD-BTTTT on Oct 26, 2007 of MIC Minister, on behalf of Prime Minister). The master plan on development of Information Technology Human Resources to 2015 and orientations towards 2020 (Prime Minister’s Decision No. 698/2009/QD- TTg on Jun 01, 2009). 59 ICT Vietnam 2010
  38. 38. 60 CNTT - TT Việt Nam 2010
  39. 39. VII HỆ THỐNG CHÍNH SÁCH, VĂN BẢN QUY PHẠM PHÁP LUẬT CNTT-TT VIETNAM’S POLICY, LEGAL DOCUMENTS FOR ICT DEVELOPMENT 61 ICT Vietnam 2010
  40. 40. Vietnam’s Policy, Legal Documents on ICT1 Legal documents on Information TechnologyLaw on Information Technology (No. 67/2006/ Prime Minister’s Directive No. 34/2008/CT-TTg onQH11, Promulgator: The National Assembly, Dec 12, 2008 on promoting the use of the e-mailPublished Date: 29/6/2006). system in the operation of state agencies.Government’s Decree No. 71/2007/ND-CP on May Decision No. 19/2008/QD-BTTTT on Apr 9, 2008, Vietnam’s Policy, Legal Documents on ICT3, 2007, detailing and guiding the implementation promulgating the Regulation on application of criteriaof a number of articles of the Law on Information on information technology application in state agencies.Technology regarding information technology Decision No. 20/2008/QD-BTTT on Apr 9, 2008,industry. promulgating a list of criteria on informationGovernment’s Decree No. 64/2007/ND-CP on Apr technology application in state agencies.10, 2007, on information technology application in Decision No. 50/2009/QD-TTg on Apr 3, 2009,state agencies operations. promulgating “Regulation on Management theGovernment’s Decree No. 63/2007/ND-CP on Apr software industry development program and the10, 2007, regulation on sanctioning of administrative digital content industry development program inviolations in the domain of information technology. Vietnam”.2 Legal documents on Post, VII Telecomnunications and InternetLaw on Telecommunications (No. 41/2009/QH12, number of articles of the Ordinance on Post andPromulgator: The National Assembly, Published Telecommunications regarding radio frequency.Date: 23/11/2009). Government’s Decree No. 142/2004/ND-CP on Jul 8,Law on Radio Frequency (No 42/2009/QH12, 2004, on sanctioning of administrative violations inPromulgator: The National Assembly, Published post, telecommunications and radio frequency.Date: 23/11/2009). Government’s Decree No. 128/2007/ND-CP on AugLaw on postal service (No 49/2010/QH12, 2, 2007, on delivery services.Promugator: The National Assembly, Passed Date: Government’s Decree No. 97/2008/ND-CP on Aug 28,17 June 2010, Validated Date: 01/01/2011) 2008, on management, provision and use of InternetOrdinance on Posts and Telecommunications (No: services and electronic information on the Internet.43-2002-PL-UBTVQH10, Promulgator: Standing Government’s Decree No. 90/2008/ND-CP on AugCommittee of National Assembly, Published Date: 13, 2008, on anti-spam.25/5/2002). Government’s Decree No. 50/2009/ND-CP onGovernment’ Decree No. 157/2004/ND-CP on Aug May 25, 2009 supplementing Article 12a of the18, 2004 detailing the implementation of a number Decree No. 142/2004/ND-CP on Jul 8, 2004, onof articles of the Post and Telecommunications sanctioning of administrative violations in post,Ordinance on posts. telecommunications and radio frequency.Government’s Decree No. 160/2004/ND-CP on Sep Decree No. 121/2008/ND-CP on Dec 3,3, 2004 detailing the implementation of a number 2008, on investment activities in the Post andof articles of the Post and Telecommunications telecommunications sector.Ordinance on telecommunications. Prime Minister’s Decision No. 39/2007/QD-TTgGovernment’s Decree No. 24/2004/ND-CP on on Mar 21, 2007, on the management of post andJan 14, 2004 detailing the implementation of a telecommunications service charges. 63 ICT Vietnam 2010
  41. 41. Vietnam’s Policy, Legal Documents on ICTPrime Minister’s Decision No 155/2008/QD-TTg on Joint Circular No. 60/2006/TTLT-BVHTT-BBCVT-Dec 1, 2008, approving the plan on adjustment of BCA on Jun 1, 2006 on management of onlinelocal fixed telephone service charges. games.Government’s Decree No. 55/2010/ND-CP on May Circular No. 09/2008/TT-BTTTT on Dec 24,25, 2010 on altering and supplementing a number of 2008, guiding the management and use of Internetarticles of the Decree No.142/2004/ND-CP on Jul 8, resources.2004, on sanctioning of administrative violations in Circular No. 10/2008/TT-BTTTT on Dec 24, Vietnam’s Policy, Legal Documents on ICTpost, telecommunications and radio frequency. 2008, providing for the settlement of disputes overCircular No. 05/2008/TT-BTTTT on Nov 12, 2008, Vietnam’s country code domain name “.vn”.guiding a number of articles of the Government’s Circular No. 12/2008/TT-BTTTT on Dec 30,Decree No. 97/2008/ND-CP on Aug 28, 2008, on 2008, guiding the implementation of a number ofmanagement, provision and use of Internet services provisions of the Government’s Decree No. 90/2008/and electronic information on the Internet. ND-CP on August 13, 2008, on anti-spam.Circular No. 07/2008/TT-BTTTT on Dec 18, 2008, MIC Minister’s Circular No 22/2009/TT-BTTT onguiding a number of contents of the Government’s June 24, 2009, on management over pre-paid mobileDecree No. 97/2008/ND-CP on Aug 28, 2008, on the phones subscribers.management, provision and use of Internet servicesand information on the Internet regarding the supply Circular No. 17/2009/TT-BTTTT on May 27, 2009 sanctioning of implementation Government’s Decreeof information on blogs. No. 65/2008/QĐ-TTg on May 22, 2008 on providing VII3 Legal documents of Electronic TransactionsLaw on e-transactions (No. 51/2005/QH11, Government’s Decree No. 35/2007/ND-CP on MarPromulgator: The National Assembly, Published 8, 2007, on banking e-transactions.Date 29/11/2005). Circular No. 78/2008/TT-BTC on Sep 15, 2008,Government’s Decree No. 26/2007/ND-CP on Feb guiding the implementation of a number of contents15, 2007, detailing the implementation of the Law of the Government’s Decree No. 27/2007/ND-on e-transactions regarding digital signatures and CP on Feb 23, 2007, on e-transactions in financialdigital signature- certification services. activities.Government’s Decree No. 27/2007/ND-CP on Feb23, 2007, on e-transactions in financial activities.4 Legal documents of Intellectual Property Law on Intellectual Property (No. 50/2005/QH11, Promulgator: The National Assembly, Published Date: 29/11/2005, Validated Date: 01/07/2006). Government’s Decree No. 105/2006/ND-CP on Sep 22, 2006, detailing and guiding the implementation of a number of articles of the Law on Intellectual Property on protection of intellectual property rights and on state management of intellectual property. 65 ICT Vietnam 2010

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