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Recruiting, Training & Retaining your Technical Specialists: the key to achieving Real/Great Returns on your technology investments.

Recruiting, Training & Retaining your Technical Specialists: the key to achieving Real/Great Returns on your technology investments.

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The It Practioners View Kunle Odebode The It Practioners View Kunle Odebode Presentation Transcript

  • Recrui'ng,
Training
&
 Developing
IT
Specialists
 Unlocking Real Returns on your IT investments  The IT Prac8oners View: Kunle Odebode  A presenta*on made at the March edi*on of Digital Jewel’s  Informa*on Value Chain Breakfast Forum  12/03/2008 

  • Informa'on
Assets
 • People
are
your
greatest
Asset
 • People
have
and
produce
informa'on
 • Informa'on
is
a
vital
key
Asset
 • Informa'on
is
managed
by
Technology
 • Informa'on
Technology
Specialists
are
your
 greatest
human
assets

  • What’s
so
Special
about
IT
&
 Technical
Specialists
?
 • Rapid
Knowledge
Growth
 • World
wide
Innova'on
 • Globally
Transferable
skills
 • Difficult
to
replace
 • In
high
demand
in
every
organisa'on

  • What
drives
IT
People
?
 •  Money
 •  Recogni'on/Reward
for
achievements
 •  Exposure
and
Work
Environment
 •  Knowledge
and
Cer'fica'ons
 •  Skills
development
 •  Tools
 •  Intellectually
Challenging
Work
 •  Posi'on

  • IT
Specialist
Profiles
 •  Generalist  –  IT
General
Prac''oner

 –  Career
path
towards
IT
Management
and
General
 Management


 –  Extroverted
and
People
Oriented
 •  Technical Specialist  –  IT
Brain
Surgeon
 –  Career
Path
towards
single
Technology
Management
and
 Consul'ng
 –  Introverted
and
Knowledge/Skills
Oriented

  • The
Contradic'on
 • Most
highly
skilled
focussed
specialists
are
 NOT
promoted
rapidly
within
Management
 • The
IT
Glass
Ceiling
 – Execu'ng
a
job
so
well
that
you
are
NOT
eligible
 for
promo'on
 • Some
of
your
best
staff
leave

  • Some
Solu'ons
 • Plan
for
con'nuity
via
proper
IT
Governance/ Process
Standards
 – IT
Steering
Boards
 – Project
Management
(Prince
2/PMI)
 – Service
Management
(ITIL)
 – Six
Sigma
 – Accurate
and
Reliable
Documenta'on

  • More
Solu'ons
 • Establish
realis'c
Career
paths
 • Invest
in
IT
personal
development
 • Train
ALL
IT
staff
in
Management
(early)
 • Job
Rota'on
 • Reward
IT
uniquely
!


  • Ques'ons
Please
 • And
Thanks
for
listening
!

  • 
 
 :
How
can
we
help?
 • Specialist
Recruitment
 • Training
&
Development
 • Surveys:
Skills,
Remunera'on,
Sa'sfac'on
 • Competency
Assessments
 • IT
Governance
Framework
Development
 Pls
visit
www.digitaljewels.net
for
more
informa'on