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Clear and intelligent, nice one.
Regards, 1 year ago Reply
When you say yes to a customer, you’re making them happy, Say no, and watch what happens. I have 30 plus years in customer service and learned a very balanced approach to saying yes, without giving the farm away. Words are the most powerful tools humans have, putting them to use in a positive approach with integrity, ethics, and honor wilol ensure their return 100 fold. 2 years ago Reply
So that's what you did for some of your holidays last week (Or at least I think you were, remember seeing a tweet or something). 2 years ago Reply