ANSWERS ARE HERE !!! LDR 531 Final EXAM1) Which of the following is best defined as a consciously coordinated social unit, composed oftwo or more people, which functions on a relatively continuous basis to achieve a common goalor set of goals? a. party b. unit c. team d. community e. organization 2) Over the past 2 decades, business schools have added required courses on organizationaldesign to many of their curricula. Why have they done this? a. Managers no longer need technical skills in subjects such as economics and accounting tosucceed. b. There is an increased emphasis in controlling employee behavior in the workplace. c. Managers need to understand human behavior if they are to be effective. d. These skills enable managers to effectively lead human resources departments. e. A manager with good people skills can help create a pleasant workplace.3) Robert Katz identified three essential skills that managers must have to reach their goals.What are these skills?a. technical, decisional and interpersonalb. technical, human, and conceptualc. interpersonal, informational and decisionald. conceptual, communication and networkinge. human, informational and communication 4) __________ is a field of study that investigates the effect that individuals, groups, andstructures have on behavior within organizations for the purpose of applying such knowledgetoward improving an organization’s effectiveness. Organizational development Human Resources ManagementOrganizational behavior People management Corporate strategy 5) What do the fundamental consistencies underlying the behavior of all individuals enableresearchers to do? a. observe human behavior b. systematize human behavior c. research human behavior d. predict human behavior e. detect human behavior 6) Which of the following is a generic term that covers a broad range of feelings that peopleexperience?Affect emotions moods emotional labor cognition
7) What term is used for intense feelings that are directed at someone or something? affect cognition moods thoughtsemotions 8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them. job satisfactionheredity environment situations religion9) Which of the following are classifications on the Myers-Briggs Type Indicator?a. extroverted/introvertedb. sensing/intuitivec. perceiving/judgingd. independent/dependente. thinking/feelingAll except d are classifications so not sure which one to put. 10) Maria is dissatisfied with the way that her manager treats her. She has quit her job andfound a new position with another firm. How has she expressed her dissatisfaction? a. exit b. voice c. loyalty d. neglect e. social voice 11) You quietly continue to do your work when you know things will not improve. This is whattype of response to dissatisfaction? a. exit b. voice c. loyalty d. neglect e. social voice12) A groupa. generates positive synergy through coordinated effortb. generates greater outputs with no increase in inputsc. is two or more individuals interacting and interdependentd. engages in collective work that requires joint effort 13) __________ results in a level of performance that is greater than the sum of the individualinput. a. Synergy b. Enthusiasm c. Energy d. Initiative e. Inversion14) What happens in the second stage of Tuckmans five stage model of group development?a. Close relationships are developed.b. The group demonstrates cohesiveness.c. Intragroup conflict often occurs.d. Groups disband.
15) Zach is devout and very active in his church. He is also a very dedicated employee. Hismanager offers him a promotion, but the new role will require him to work Sundays. Zach wouldlike the promotion, but realizes that it would force him to miss some church activities. It is likelythat Zach is experiencing which of the following: a. role conflict b. role expectation c. role perception d. psychological conflict 16) Which role focuses on bringing about order and consistency by drawing up formal plans? leadershipmanagement task structure initiating structure none of the above17) Which statement regarding leadership is true?All leaders are managers.Formal rights enable managers to lead effectively.All managers are leaders.All leaders are hierarchically superior to followers.Nonsanctioned leadership is as important as or more important than formal influence.18) What are three situational criteria identified in the Fiedler model?a. job requirements, position power, and leadership abilityb. charisma, influence, and leader-member relationsc. leader-member relations, task structure, and position powerd. task structure, leadership ability, and group conflicte. emotional intelligence, group orientation, and employee status 19) The reconceptualization of the contingency model by Garcia and Fiedler is called _____theory. a. situational b. cognitive resource c. evaluative d. leadership recognition e. cognitive dissonance 20) Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous orstressful?directive supportive participative mixed reactive 21) According the Path-Goal Theory, what leader is friendly and shows concern for the needsof followers? the achievement-oriented leader the directive leader the laissez-faire leader the participative leaderthe supportive leader 22) Phrases such as “more cultural diversity,” “many new entrants with inadequate skills,” and“increase in professionals” are all examples of what force for change? a. technology
b. world politicsc. nature of the work forced. social trends23) What is a goal of planned change?a. to change the forces of changeb. to alter the agents of changec. to change employees’ responsibilitiesd. to improve the ability to adapt to the environmente. to alter the employees’ environment24) Using covert influence to overcome resistance to change is called what?a. negotiationb. cooptationc. educationd. coercione. manipulation 25) If individuals resisting change are included in making change decisions in an attempt togain their support, what is this approach is called? a. cooptation b. exploitation c. manipulation d. coercion e. education26) Which of the following is a characteristic of organizational control?a. Formality orientationb. Decision orientationc. Team orientationd. Managerial orientation 27) What term describes the key characteristic of organizational control that addresses thedegree to which employees are expected to exhibit precision? a. accuracy orientation b. accountability c. attention to detail d. stability e. reactivity28) Power isa. a means for leaders to achieve goalsb. defined by leaders hopes and aspirationsc. a goal in and of itselfd. not an influence on leaders goals29) Leaders achieve goals, and power isa. defined by leaders hopes and aspirationsb. usually used by poor leadersc. a means of achieving goalsd. a goal in and of itselfe. a strong influence on leaders goals30) The most important aspect of power is probably that it _____.a. is needed to get things done in an organizationb. is a function of dependencyc. tends to corrupt people