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Quality Management
1. P R E S E N T E D B Y :
R O Y L U N S F O R D
M A R L A I N A L Y O N
D A V I D M I L L E R
P A M E L A O R E L L A N A
D E R R I C K R E E V E S
Hartman Industries, LLC
2. • 3 P L A S T I C S M A N U F A C T U R I N G P L A N T
• 1 C E N T R A L I Z E D R & D D E P T . W I T H I N
H E A D Q U A R T E R S
• B R I N G R & D H O M E T O S P E C I A L I Z E
• B E Y O N D I S O 9 0 0 0 / S I X S I G M A
• M A L C O L M B A L D R I G E A W A R D
• S O L U T I O N – E . R . P .
Proposed Quality Management System
3. S E V E N P O I N T S
• Leadership
• Strategic Planning
• Customer and Market Focus
• Measurement, Analysis, and Knowledge Management
• Workforce Focus
• Process Management
R E S U L T S !
E.R.P. Requirements.
4. Benefits of Quality Management
System
Leadership
Strategic Planning
Customer Market Focus
Measurement, Analysis and
Knowledge Management
Workforce Focus
Process Management
Results
5. Overall Benefits
Efficient Leadership
Streamline operation of
interaction and communication
New customers and stronger
loyalty of existing customers
Clear perception of vision and
mission statement
6. Statistical Process Control
Commitment to SPC
Create a committee to
analyze Issues
Teams – Finance –
Manufacturing-
Engineering- Quality
Assurance
Team Functions
7. Quality Assurance Tool Integration
Kaizen Checklists
Cause and Effect
Diagram
Pareto Charts
Histograms
Stratification