Quality Management


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Quality Management System of fictional company

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Quality Management

  1. 1. P R E S E N T E D B Y : R O Y L U N S F O R D M A R L A I N A L Y O N D A V I D M I L L E R P A M E L A O R E L L A N A D E R R I C K R E E V E S Hartman Industries, LLC
  2. 2. • 3 P L A S T I C S M A N U F A C T U R I N G P L A N T • 1 C E N T R A L I Z E D R & D D E P T . W I T H I N H E A D Q U A R T E R S • B R I N G R & D H O M E T O S P E C I A L I Z E • B E Y O N D I S O 9 0 0 0 / S I X S I G M A • M A L C O L M B A L D R I G E A W A R D • S O L U T I O N – E . R . P . Proposed Quality Management System
  3. 3.  S E V E N P O I N T S • Leadership • Strategic Planning • Customer and Market Focus • Measurement, Analysis, and Knowledge Management • Workforce Focus • Process Management  R E S U L T S ! E.R.P. Requirements.
  4. 4.  Benefits of Quality Management System Leadership Strategic Planning Customer Market Focus Measurement, Analysis and Knowledge Management Workforce Focus Process Management Results
  5. 5.  Overall Benefits Efficient Leadership Streamline operation of interaction and communication New customers and stronger loyalty of existing customers Clear perception of vision and mission statement
  6. 6. Statistical Process Control  Commitment to SPC  Create a committee to analyze Issues  Teams – Finance – Manufacturing- Engineering- Quality Assurance  Team Functions
  7. 7. Quality Assurance Tool Integration  Kaizen Checklists  Cause and Effect Diagram  Pareto Charts  Histograms  Stratification
  8. 8. Hartman Industries R&D China Georgia Michigan Centralized R&D Six Sigma
  9. 9. Hartman Industries R&D New Process Management Results Workforce Focus Measurement, Analysis, Knowledge Management , Market Focus Strategic Planning ERP System Customer & Leadership China Georgia California
  10. 10. QUESTIONS?? Conclusion