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The speed of globalisation and its "instant impact" are driving resource imbalances inside business. In terms of human resources, regions such as SE Asia are becoming increasingly hungry for technology know-how and experience. Where will this come from? Outsourcing is now much more than a labour arbitrage and cost-saving issue. Smart outsource users have realised the potential of "intellectual arbitrage" to provide the cutting-edge expertise needed to support business growth. At the same time, phenomenal regional growth in areas such as mobile payments mean business needs the flexibility of an "IT consumption" model via the cloud, as opposed to ownership of a fixed resource that is expensive and difficult to scale up rapidly.