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Keynote four paul witham strategy management officer tnt and bas burger president bt global services (1)
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Keynote four paul witham strategy management officer tnt and bas burger president bt global services (1)

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The supply chain has graduated in strategic importance, from the storeroom to the boardroom. In the age of the end to limitless resources, the supply chain has the potential to provide real time …

The supply chain has graduated in strategic importance, from the storeroom to the boardroom. In the age of the end to limitless resources, the supply chain has the potential to provide real time management insight into the allocation, position and consumption of resources. By increasing distribution efficiencies, for example, it can significantly reduce fuel consumption. And it has a key role to play in traceability of components. As an illustration, BT customer TNT has worked to develop a high traceability approach that drives service efficiency and integrity and contributes directly to customer satisfaction. We see through a specific example how a global mega-trend is translating into a practical operational solution.

Published in: Technology, Business

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Transcript

  • 1. The supply chain of thefutureBas BurgerPresident, Global CommerceBT Global Services
  • 2. The supply chain of the future2
  • 3. BT and TNTGlobal Visibility PlatformJune 2012Paul WithamTNT UK & Ireland
  • 4. TNT UK & IrelandProfileWe are the UK and Ireland leaders in business to business collectionand timed delivery solutions. Established in the UK since 1978 1982 saw our first nationwide guaranteed next day service Over 150 million items journey through our network each year 10,000 employees in the UK & Ireland help us succeed More than 4,500 vehicles in 58 locations keep us operational 46 aircraft fly customers parcels across the global through six UKairport hubs.
  • 5. Service Portfolio Special Services International ExpressNational Express
  • 6. BT and TNT Project for EricssonCustomer Requirement Enhanced visibility at all elements of supply chain Speed of delivery of spare parts to the field Optimise efficiency of reverse logistics delivery for example, returns and repairs Daily and weekly reporting across multiple systems at a customer level for status and service performance.
  • 7. Project Objectives the briefData stored in the GlobalVisibility Platform - Cloud One application server to access data Link all system data to appear as one system (4PL visibility) Real time visibility and reporting Eliminate manual data entry to increase efficiency and reduced cost.Improved pro-activity Advanced notifications of potential problems Improved management and customer perception of service.
  • 8. TNT Supply Chain and phases of delivery
  • 9. TNT Current Process Flow
  • 10. TNT POC Proposed Process Flow Phase 1&2
  • 11. How the solution worksBT ComponentsEdge Adaptor Hosted application on a server/s Captures data feed from multiplesystems quickly and easily Applies logic to the dataGlobal Visibility Portal Cloud based Builds an event view Allows notifications via eventtriggers e.g. missed, out of time.
  • 12. Project for Ericsson Combined BenefitsBenefits Improving service delivery times by 16% on a two hour SLA Improved visibility and response times through alerts Integrated view of status and service performance Integrating other service providers event view Reduced inventory holding.
  • 13. BT & TNT Innovation Journey Supply Chain Cloud Hothouse Hothouse and Concept Demonstrator Service Logistics Cloud TNT Ideas Showcase for TNT at Solution Scheme Launch Adastral Park2009 2010 2011 2012 Financial Services Ideas Scheme Pilot Hothouse (Planned) BT Tower Event
  • 14. Summary Greater visibility across the supply chain increases efficiency and flexibility A single view across all systems and data speeds up processes and identifies significant events complimentary capabilities to realise new value Greater opportunities still exist across many vertical markets and industry sectors.