Connect applications – understand and prioritise your collaboration applications >Script BT connect applications helps you monitor, manage and protect real-time applications like voice and video. We can prioritise applications by job function/role of individuals in your organisation, giving you visibility right down to the individual user. BT connect applications has been used to guarantee application such as Lync over the network. We have also helped customers create an application policy for webcams to allow the use of high-quality images but scale back performance when more business critical apps like voice are needed. With BT professional services we can also ensure you create the right network to support collaboration in your organisation.
BT Assure Through … BT Assure Managed Security - managing the risks to your voice network Assure Voice Continuity – keep your user experience seamless in the event of disruption BT Assure Cloud Security – Protecting all your users no matter what device BT Assure Cloud Security – Protection for your collaboration tools and secure access no matter what device
Managing the risk to your voice network Voice communication is coming under increasing threat from denial of service attacks, toll fraud, social engineering and many more. Even if you feel safe from high profile threats because you see them as infrequent and unlikely to target your particular business, the chances are that you are being severely impacted by low-level ‘trespass’ on your telephone system. We can talk to you about how to take out and protect yourself from these negative value calls, typically saving anything from 1 – 7% of inbound call volumes and costs. BT Assure, in partnership with SecureLogix and Cisco can offer a single management system with real-time monitoring and management of all voice and data across the organisation. .
Protect your calls through any planned or unplanned disruption Can you put a price on a missed call? BT Assure’s Voice Continuity solutions can enable you to reduce the risk of disruption to how calls are delivered into your call centre. Through services which enable you to control call delivery from within the public telephone network, you can achieve full flexibility in how and where calls are handled. So it’s “business as usual” to the customer when they call, even if a disruption means that the call is handled by agents working in a different location.
Transcript of "CIO to CEO - The power of collaboration"
CIO to CEO
The power of
BT Global Services
The conversation just gets better
The role of the CEO … it’s simple
Make more good
Stop bad things
Make good things
Do everything more
One year on
The challenge of the CIO … Blocker or Builder?
Empowering leadership. To enable the organisation.
Communications technology lets us survive … and thrive
Together we deliver the experience that makes this world possible…
At a cost that
To enable big
Ecosystem of Trust
… and make the right choices to turn “OR” into “AND”
Austerity OR Investment
Growth OR Cost
Global OR Local
Progression OR Transformation
Evolution OR Revolution
Building our ecosystem of trust.
Progression AND transformation …
BT Connect and WiFi infrastructure
LAN Connect (Wi-Fi) – enabling Collaboration,
throughout your building on any device
Connect applications – understand and prioritise
your collaboration applications like voice and video
Ensure all your collaboration
tools are protected from the
latest security threats, making
it safe to work together
Flex your compute power
instantly to deliver the user
experience at the right cost
Empower your agents in an
omni-channel collaborative world
BT’s ecosystem of trust
Hosted IP ports
Gartner’s Magic Quadrant for Global
Network Service Providers, March 2013*
Gartner’s Magic Quadrant for
Communications Outsourcing and
Professional Services, October 2013*
Cisco certified engineers
*Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only
those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
The conversation just gets better 12
Connecting and collaborating for a better future
We are at the convergence of
technology and leadership
CIOs are the new business leaders
with their ecosystems of trust
The CIO …. uniquely placed to
make change happen
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