0
CIO to CEO
The power of
collaboration
Luis Alvarez
BT Global Services

The conversation just gets better
The role of the CEO … it’s simple

Make more good
things happen

Stop bad things
happening

Make good things
happen faster...
The challenge of the CIO … Blocker or Builder?

Available

Responsive

Global

Responsible

Empowering leadership. To enab...
Communications technology lets us survive … and thrive

Conference
call in
transit to
airport

Webex
with
family

Podcast
...
Together we deliver the experience that makes this world possible…

QUALITY
EXPERIENCE

Responsible/
Secure

Proper
collab...
… and make the right choices to turn “OR” into “AND”

Austerity OR Investment
Growth OR Cost
Global OR Local
Progression O...
Growth AND cost …
Austerity AND investment …
Exclusive
Evolution AND revolution …

or

or

or
Evolution AND revolution …
Progression AND transformation …

BT Connect and WiFi infrastructure
LAN Connect (Wi-Fi) – enabling Collaboration,
through...
BT’s ecosystem of trust

1,500,000 300,000
IP/UC users

Hosted IP ports

197
countries

1,500,000 60,000
Email accounts

C...
Connecting and collaborating for a better future

We are at the convergence of
technology and leadership
CIOs are the new ...
Upcoming SlideShare
Loading in...5
×

CIO to CEO - The power of collaboration

796

Published on

Luis Alvarez
BT Global Services

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
796
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
10
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • Connect applications – understand and prioritise your collaboration applications
    >Script
    BT connect applications helps you monitor, manage and protect real-time applications like voice and video. We can prioritise applications by job function/role of individuals in your organisation, giving you visibility right down to the individual user.  BT connect applications has been used to guarantee application such as Lync over the network.   We have also helped customers create an application policy for webcams to allow the use of high-quality images but scale back performance when more business critical apps like voice are needed. With BT professional services we can also ensure you create the right network to support collaboration in your organisation.
     
    BT Assure
    Through …  
    BT Assure Managed Security - managing the risks to your voice network
    Assure Voice Continuity – keep your user experience seamless in the event of disruption
    BT Assure Cloud Security – Protecting all your users no matter what device
    BT Assure Cloud Security – Protection for your collaboration tools and secure access no matter what device
     
    Managing the risk to your voice network
    Voice communication is coming under increasing threat from denial of service attacks, toll fraud, social engineering and many more.
    Even if you feel safe from high profile threats because you see them as infrequent and unlikely to target your particular business, the chances are that you are being severely impacted by low-level ‘trespass’ on your telephone system.
    We can talk to you about how to take out and protect yourself from these negative value calls, typically saving anything from 1 – 7% of inbound call volumes and costs.
    BT Assure, in partnership with SecureLogix and Cisco can offer a single management system with real-time monitoring and management of all voice and data across the organisation. .
     
    Protect your calls through any planned or unplanned disruption
    Can you put a price on a missed call? BT Assure’s Voice Continuity solutions can enable you to reduce the risk of disruption to how calls are delivered into your call centre.
    Through services which enable you to control call delivery from within the public telephone network, you can achieve full flexibility in how and where calls are handled. So it’s “business as usual” to the customer when they call, even if a disruption means that the call is handled by agents working in a different location.
  • Transcript of "CIO to CEO - The power of collaboration"

    1. 1. CIO to CEO The power of collaboration Luis Alvarez BT Global Services The conversation just gets better
    2. 2. The role of the CEO … it’s simple Make more good things happen Stop bad things happening Make good things happen faster Do everything more efficiently One year on 2
    3. 3. The challenge of the CIO … Blocker or Builder? Available Responsive Global Responsible Empowering leadership. To enable the organisation. 3
    4. 4. Communications technology lets us survive … and thrive Conference call in transit to airport Webex with family Podcast Blog iPad-based telepresence to Asia Board Papers
    5. 5. Together we deliver the experience that makes this world possible… QUALITY EXPERIENCE Responsible/ Secure Proper collaboration At a cost that makes sense To enable big decisions Ecosystem of Trust 5
    6. 6. … and make the right choices to turn “OR” into “AND” Austerity OR Investment Growth OR Cost Global OR Local Progression OR Transformation Evolution OR Revolution Building our ecosystem of trust.
    7. 7. Growth AND cost …
    8. 8. Austerity AND investment … Exclusive
    9. 9. Evolution AND revolution … or or or
    10. 10. Evolution AND revolution …
    11. 11. Progression AND transformation … BT Connect and WiFi infrastructure LAN Connect (Wi-Fi) – enabling Collaboration, throughout your building on any device Connect applications – understand and prioritise your collaboration applications like voice and video BT Contact BT Compute BT Assure Ensure all your collaboration tools are protected from the latest security threats, making it safe to work together Flex your compute power instantly to deliver the user experience at the right cost Empower your agents in an omni-channel collaborative world
    12. 12. BT’s ecosystem of trust 1,500,000 300,000 IP/UC users Hosted IP ports 197 countries 1,500,000 60,000 Email accounts Customer sites 1,500,000 Leader Gartner’s Magic Quadrant for Global Network Service Providers, March 2013* Gartner’s Magic Quadrant for Communications Outsourcing and Professional Services, October 2013* 8 Billion 8, , , Conferencing minutes 950 1,500,000 Microsoft-certified consultants 2,300 Avaya professionals 900 Avaya certifications 2,000 Cisco certified engineers *Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The conversation just gets better 12
    13. 13. Connecting and collaborating for a better future We are at the convergence of technology and leadership CIOs are the new business leaders with their ecosystems of trust The CIO …. uniquely placed to make change happen 13
    1. A particular slide catching your eye?

      Clipping is a handy way to collect important slides you want to go back to later.

    ×